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Data: Martech budgets grow more than 30% in 2019

Hotel Online· 8 April 2019
On average, marketing technology now accounts for almost one-third of marketing budgets. This proportion has grown more than 30% in the past year.

Supply Line: Eight Lock, Safety, and Security Solutions for Hotels

Hotel Online· 5 April 2019
The Dometic proSafe MDT 400 has a top-opening design and enough room to fit laptop computers and tablets. It has a digital keypad with illuminated LED display for easy access without the need for overhead lighting. Master security features include a high-security master key, SAM software access, and iAudit trail system.

Gayle Benson, Partners Buy New Orleans' Hyatt Regency; 1st Local Owners of Landmark Hotel

Hotel Online· 5 April 2019
New Orleans Saints and Pelicans owner Gayle Benson is purchasing the Hyatt Regency Hotel near the Mercedes-Benz Superdome, adding another piece of marquee downtown real estate to the growing portfolio of Benson-controlled buildings in the area.

Phuket hotel trends for 2019 and beyond

Hotel Online· 5 April 2019
Moving through high season in 2019, hoteliers are starting to look for strategies for the year in order to not be reliant only on volatile mass markets.

Sustainability in hotels - an easy task or continuous compromising?

Hotel Online· 4 April 2019
We all know that hospitality industry has a significant impact on the environment due to its high water consumption as well as hotels’ use of consumable goods and energy. Eco-consciousness is on the rise in the hospitality industry, but making big environmentally friendly changes might be a more difficult task then you might think thanks to guests’ expectations.

Board Diversity Within The Lodging Industry - Moving Away From Ordinary Thinking

Hotel Online· 4 April 2019
Results from a recent gender diversity study I conducted for the lodging industry indicate that of the 238 board seats available among the 28 U.S. lodging companies, only 51 were occupied by women (21%), a woefully low number. If we live in a world where women account for 80% of consumer spending and a multitude of credible studies point to a correlation between greater gender diversity and strong board performance, it is certainly time for us to address this issue head on.

Lonely Planet banks on influencers for the next leg of the journey

Hotel Online· 4 April 2019
As a fan of Lonely Planet guide books, Pamela Whitby is curious to see what this latest acquisition means for a household name in travel.

SeaWorld Removes Polystyrene Foam Dinnerware from Theme Parks

Hotel Online· 4 April 2019
SeaWorld Parks & Entertainment announced that all 12 of its theme parks have removed polystyrene foam dinnerware products, including bowls, plates and trays, from all its dining operations. As part of its commitment to protecting animals and habitats worldwide, SeaWorld has replaced polystyrene foam with products made from 100 percent recycled material in all its parks.

Six New Hotel and Tech Partnerships That Are Driving Efficiencies

Hotel Online· 4 April 2019
Several hotel organizations have recently announced new partnerships with hospitality technology solutions that will drive efficiencies and improvements across their properties. Below are six of those recent partnerships and how they will impact hotels.

Virginia's Lansdowne Resort and Spa Rejoins Benchmark Portfolio

Hotel Online· 4 April 2019
Virginia’s Lansdowne Resort and Spa is once again part of the Benchmark Resorts & Hotels portfolio. The property is located in Leesburg—30 miles from Washington, D.C., and 15 minutes from Dulles International Airport—in Virginia’s wine and equestrian country. Lansdowne Resort and Spa joins two sister Virginia properties, including the historic Hotel Roanoke & Conference Center in the Blue Ridge Mountains and The Inn at Virginia Tech in Blacksburg, as part of Benchmark Resorts & Hotels.

5 major guest complaints that a cloud PMS can resolve

Hotel Online· 4 April 2019
Today’s hotel guests are more aware and informed than ever before. They know their rights and will not settle for anything less than what they expect from a hotel. Most importantly, they also know how and when to vent their displeasure, if not served properly. In this context, small and independent hotels need to be a little more cautious while handling guest complaints. Because bad or negative guest reviews can really break a small and independent hotel’s brand reputation. That’s why they need to go the extra mile to offer a timely solution to guest complaints to earn their trust and loyalty.

YOO sets its sights on Vietnam as key new market for designer residences

Hotel Online· 4 April 2019
World’s largest branded residences designer brings 'out of the box' celebrity designers and visionary concepts to one of the Asia’s fastest-growing economies.

U.S. Citizen International Outbound Travel Up Six Percent in 2018

Hotel Online· 3 April 2019
U.S. air travel to overseas markets (1) totaled 41.8 million, up nine percent for the year.

Wexford Lodging Advisors & Trinity Private Equity Group Complete JV Acquisition of 138-Suite DoubleTree Suites Hotel Nashville Airport

Hotel Online· 3 April 2019
Officials of Wexford Lodging Advisors, a leading hotel asset management and investment firm, and Trinity Private Equity Group, one of the nation’s top alternative asset management firms, today announced the acquisition of the 138-suite DoubleTree Suites by Hilton Hotel Nashville Airport. The joint venture will invest approximately $2.5 million to upgrade the property with a targeted completion date of year’s end 2019. HVMG will continue to operate the hotel.

Historic Hilton Checkers Los Angeles Completes Multimillion Dollar Renovation

Hotel Online· 3 April 2019
The Hilton Checkers Hotel in Los Angeles announced the completion of a multimillion-dollar renovation that honors its historic past while creating a welcoming ambience for guests. The transformation includes the addition of the new “1927 Bar+Kitchen” that embodies the timeless splendor of the roaring 20's.

Travel Trends Index: International, Domestic Travel Growth Projected to Dwindle

Hotel Online· 3 April 2019
Travel to and within the U.S. grew 3.2% year-over-year in February, according to the U.S. Travel Association's latest Travel Trends Index (TTI).

EU Will Allow Visa-Free Travel from Post-Brexit U.K.

Hotel Online· 3 April 2019
On Tuesday, the EU Council and the European Parliament agreed to allow U.K. citizens to travel without visas to Schengen Area countries for short stays. The Schengen Area consists of 22 EU member states, plus Norway, Liechtenstein, Switzerland and Iceland.

Microsoft CEO Satya Nadella: 'Know where the world is going. You have to bet right, long before it's conventional

Hotel Online· 3 April 2019
Thoughts from Microsoft CEO Satya Nadella speaking last week on innovation, business transformation, and upcoming tech trends -- all of which have led to the company's stock tripling under his leadership.

Lost and Found: Legal Implications and Guest Expectations

Hotel Online· 3 April 2019
Sometimes, guests forget to take all of their belongings with them when they check out of a hotel. When a room attendant finds left-behind items, this can create a legal duty on the part of the hotel, as well as an expectation from the guest.

Grates Cove Studios in Canada adopts Hotelogix to ensure efficient property management

Hotel Online· 3 April 2019
Hotelogix, a leader in cloud-based Property Management Systems has announced that it has been selected as the preferred technology partner by Grates Cove Studios. With Hotelogix cloud PMS in place, the management at this Canada-based B&B aims to efficiently manage its entire operations while driving more direct bookings via their hotel website.

Avison Young Hospitality Group Announces Recent Closings

Hotel Online· 2 April 2019
Avison Young Hospitality Group announced today the firm closed five hotel transactions in the month of March. The properties include two west coast boutique properties, a Hampton Inn in Pennsylvania, an hotel on the national historic registry in the southeast and a very exclusive resort in New England. The firm has seven transactions closing over the 20 days representing an upscale Marriott branded hotel north of Washington DC, a select service hotel in the Midwest, a resort hotel on the west coast and a portfolio of four hotels in the CBD area of a top 10 US market.

Nobody Asked Me, But... No. 211: Hotel History: Asian American Hotel Owners Association*

Hotel Online· 2 April 2019
The Asian American Hotel Owners Association (AAHOA) is a trade association that represents hotel owners. As of 2018, AAHOA has approximately 18,000 members who incredibly own about half the 50,000 hotels in the United States. If you bear in mind that Indian Americans constitute less than one percent of Americas population, the conquest of this business niche is extraordinary. Furthermore, about 70% of all Indian hotel owners are named Patel, a surname that shows that they are members of a Gujarati Hindu subcaste.

AHLA Launches Campaign Recognizing Sexual Assault Awareness Month

Hotel Online· 2 April 2019
In honor of Sexual Assault Awareness Month this April, the American Hotel and Lodging Association (AHLA) is launching a month-long campaign along with member companies and national partners to raise public awareness about sexual assault and reaffirm the hotel industry’s commitment to providing a safe and welcoming environment for all employees and guests.

The Ritz-Carlton, South Beach Undergoing Hotel-Wide Transformation

Hotel Online· 2 April 2019
A pillar of the Miami community over the past decade, The Ritz-Carlton, South Beach will soon re-open its doors and step into the role of gracious host to travelers visiting the most exotic place in America. The luxury hotel will open in late 2019 after a multi-year, property-wide renovation inclusive of guest rooms, suites, spa, Club Lounge, restaurants and bars, lobby, meetings and events spaces, and pool.

Hotel Data Management: Build an Integrated Journey

Hotel Online· 2 April 2019
Data scientists are becoming increasingly popular and necessary as industries realize the need to manage data points and understand how to collect and breakdown their data to better advance their business. Data scientists are experts in collecting, analyzing, and interpreting data and can make educated decisions on what to do with and how to use that data.

Sonnenblick-Eichner Arranges $36.3M of Acquisition Financing for Doubletree by Hilton Hotel Campbell Pruneyard Plaza Campbell (Silicon Valley), California

Hotel Online· 2 April 2019
Sonnenblick-Eichner Company announced today that it has arranged $36.3 million of first mortgage financing for the acquisition of the DoubleTree by Hilton Hotel Campbell – Pruneyard Plaza, a 169-room, full service hotel located in downtown Campbell, California.


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