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Celebrity chefs add flavor to culinary refresh

hotelbusiness.com·Requires Registration ·21 March 2019
With more than 130 years in operation, Raffles Singapore has always strived to remain up to date with its offerings. As part of a “careful and sensitive restoration,” scheduled to be completed in the first quarter of this year, the hotel is revising its culinary offerings by collaborating with a number of celebrity chefs.

When it comes to voice, it's best to keep it natural

hotelbusiness.com·Requires Registration ·21 March 2019
Whether voice-activated booking or in-room devices that connect guests with the hotel, voice is on the rise in hospitality—but not all voice-activated solutions are the same. In order to clearly and effectively communicate with guests, these solutions need to be as user friendly as possible—and natural language is a part of that.

Miraval's sleep experience encourages mindfulness

hotelbusiness.com·Requires Registration ·21 March 2019
The newly opened Miraval Austin—the brand’s first location to open outside its flagship property in Tucson, AZ—is bringing its wellness-minded approach to the Lone Star State’s capital. Amid the brand’s expansion, the new property is set on 220 acres of land on Lake Travis, home to the Miraval Life in Balance Spa, wellness and culinary offerings and the Cypress Creek Ranch.

NYC Start-Up Launches Alcohol-Infused Cold Brew Coffee

hotelbusiness.com·Requires Registration ·21 March 2019
Cold brew coffee infused with alcohol is here. A New York City start-up is disrupting this caffeinated category with a unique, yet healthy jolt for hotels.

This Hotel Amenity Is One Guests Can Take Home

hotelbusiness.com·Requires Registration ·21 March 2019
The next chapter of bedside amenities at luxury hotels is a real page-turner. Bedside Reading is offering guests complimentary access to critically acclaimed literature on site and at home.

Robiotic MaidSafe Aims to Protect Housekeepers

hotelbusiness.com·Requires Registration ·21 March 2019
In an era of heightened awareness of sexual harassment in the workplace, hotels are equipping staff members with panic-button devices to ensure their safety.

HB EXCLUSIVE: HSMAI Adopts New Vision, Launches Capital Campaign

hotelbusiness.com·Requires Registration ·21 March 2019
The Hospitality Sales and Marketing Association International (HSMAI) Foundation has kicked off a campaign to be the hospitality industry’s employment brand.

TravelClick: Rate Growth Remains Steady Despite Booking Declines

hotelbusiness.com·Requires Registration ·20 March 2019
TravelClick has released new data from its “February 2019 North American Hospitality Review (NAHR).” According to this data, ADR is up 2.7% across all travel segments during the first quarter of the year, led by group travel, up 3.8%. Similarly, the transient business and transient leisure travel segments are also up 2.1% and 2.2%, respectively. However, bookings have taken a dip this quarter, down 4.5% overall. RevPAR is down as well, except for group travel, which is slightly up 0.5%. Transient reservations are slowing.

How This Hotel Met Super-Size Wireless Needs for The Big Game

hotelbusiness.com·Requires Registration ·18 March 2019
When the Crowne Plaza Atlanta Midtown expected a surge in wireless demand as fans converged in the city for the Super Bowl LIII, reinforcements were called in.

Shred-it Helps Hoteliers to Prevent Data Security Issues

hotelbusiness.com·Requires Registration ·18 March 2019
Cyber breaches are a huge security concern for the hotel industry—but they’re not the only security concern.

In-Group Hospitality Taps M3 to Help Drive Efficiencies & Performance

hotelbusiness.com·Requires Registration ·18 March 2019
Carter Frank, COO of In-Group Hospitality, is responsible for forecasting and adjusting hotel operations to maximize financial performance. However, Frank noticed the way his team was going about its decision-making process needed improvement in order to be more efficient.

Improving the Digital Guest Journey

hotelbusiness.com·Requires Registration ·18 March 2019
Technology company InnSpire is working on becoming “the hotel’s best friend,” according to CEO Martin Chevalley.

Marriott International Unveils Three-Year Growth Plan

hotelbusiness.com·Requires Registration ·18 March 2019
Marriott International will present the company’s three-year growth plan, which includes opening more than 1,700 hotels around the world, at its meeting today with institutional investors and security analysts at the New York Marriott Marquis.

HB ON THE SCENE: Creating Signature Moments for Guests

hotelbusiness.com·Requires Registration ·15 March 2019
What makes a memory? It could be the place, the people or even the scents—or maybe it’s something not quite as tangible. Nostalgia is a powerful force and triggers those often untapped places in the mind—places that respond to recognition, to comfort. However, a force just as strong could be the desire to create memories, to seek out this feeling of familiarity in the hopes of making a new nostalgia.

New Report Reveals Decrease in Travel Fraud Despite Breaches

hotelbusiness.com·Requires Registration ·14 March 2019
E-commerce fraud prevention firm Forter has released its biannual Fraud Attack Index, which highlights the rapidly shifting e-commerce landscape and breaks down how changes in this fragile ecosystem can affect online merchants and their omni-channel offerings.

Magnuson Hotels Adds 62 Hotels to New Soft Brand Collection

hotelbusiness.com·Requires Registration ·14 March 2019
Magnuson Hotels has added 62 hotels in the last six months of 2018 to its new “By Magnuson Worldwide” soft brand collection, an extension of its growing line of hotel brands.

The Highland Group: Extended-Stay Construction Declines, Room to Grow for Boutique

hotelbusiness.com·Requires Registration ·13 March 2019
The Highland Group recently released two reports—the “2019 U.S. Extended Stay Lodging Market Report” and “The Boutique Hotel Report 2019.”

Report: January Profit Plummets in Middle East & North Africa Hotels

hotelbusiness.com·Requires Registration ·12 March 2019
Hotel profit plummeted in the Middle East and North Africa in January, as oversupply and struggling oil prices took a toll, sending GOPPAR to a 13.9% year-on-year decrease, according to the latest data tracking full-service hotels from HotStats.

A New Logo Heralds A New Sheraton Experience

hotelbusiness.com·Requires Registration ·11 March 2019
Sheraton Hotels & Resorts unveiled a new logo that pays homage to its past and depicts its vision for the future.

Hyatt Weaves a Narrative Through National Geographic's Lens

hotelbusiness.com·Requires Registration · 7 March 2019
Point. Click. Shoot. But wait, there’s more to photography than that. It tells a story, capturing all aspects of life and creating memories long after the moment has passed. It is powerful. An image can be uplifting and inspiring in just one click.

How New Building Designs and Guest Services Transform the Industry

hotelbusiness.com·Requires Registration · 7 March 2019
When it comes to designing and building hospitality projects in the United States and on a global scale, architecture and construction firms are breaking the norms.

Historic Hotels of America Adds 27 in the U.S.

hotelbusiness.com·Requires Registration · 4 March 2019
Historic Hotels of America, the official program of the National Trust for Historic Preservation for recognizing and celebrating the finest and most significant historic hotels, has inducted 27 historic hotels into membership in 2018.

Caesars Reaches Agreement with Carl Icahn

hotelbusiness.com·Requires Registration · 1 March 2019
Following last week’s disclosure that billionaire investor Carl Icahn has a 9.8% stake in Caesars and his urging for a sale of the gaming giant, the company has entered into an agreement with him and affiliated entities regarding, among other things, the membership and composition of the company’s board of directors.

After Acquisition of LaSalle, Pebblebrook Has Transformative Year

hotelbusiness.com·Requires Registration ·27 February 2019
Coming off its acquisition of LaSalle Hotel Properties in November 2018, Pebblebrook Hotel Trust saw a “transformational year” as it became the largest owner of lifestyle-oriented hotels and resorts in the country.

Pebblebrook Closes on Sale of Kimpton Hotel Palomar; More Transactions...

hotelbusiness.com·Requires Registration ·27 February 2019
Hotel Business is tracking transactions, with several properties changing hands and one receiving financing.

Boca Raton Resort & Club Offers Orangetheory Fitness Pop-Up Experience

hotelbusiness.com·Requires Registration ·27 February 2019
Are you ready to feel the burn? That’s the ultimate goal of Orangetheory Fitness (OTF), a full body, science-backed, technology-tracked, coach-inspired workout. Boca Raton Resort and Club, A Waldorf Astoria Resort, has partnered with the fitness franchise to offer a limited time, pop-up experience for guests through April.

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