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Beekeeper Reveals Game-Changing Capability at ALIS

Beekeeper USA, Inc. ·28 January 2019
San Francisco, Jan. 28, 2019 -- Just how engaged are a hotel's employees? A robust set of new features from Beekeeper will be unveiled today at the Americas Lodging Investment Summit (ALIS) that will make it fast and easy for multi-property management companies and global brand enterprises to better gauge and impact engagement.Called "Locations", this new feature set means that Beekeeper is the only product on the market empowering corporate / headquarters administrators to accurately reflect the structure and working styles of their organization in their digital workplace app - right down to real-time local management and engagement. This is not purely a matter of analytics and communication; the new Locations feature also is highly operational, expanding the potential of managers to autonomously provide their employees with the right tools they need to do their jobs. At a global level, administrators get a clear overview of exactly what's going on and can zoom in on properties at the click of a button."We are excited to unveil Beekeeper Locations at ALIS because this enterprise administration tool is really robust and it was designed specifically for this audience," said Connie Rheams, Beekeeper VP of Hospitality. "Locations empowers chief operating officers, communications administrators and the like at the corporate level to view and shape employee engagement for the entire organization through the Beekeeper dashboard. So, if a corporate admin wants to understand which of their global properties is least engaged with internal communications, they can view this in seconds. And if they want to work with the property's general manager to turn this around, they can launch a combined campaign with global oversight and local impact, providing disengaged local employees with huge operational benefits, such as weekly local shift schedules, daily briefing campaigns, and easy access to essential work documents via the Beekeeper platform."Admins can also use Locations to broadcast information," she said. "For example, a global admin sees on the dashboard that a survey was sent to all front desk employees at a Brooklyn hotel. He or she can then replicate that survey and send it to all front desk employees across the enterprise or it can be shared only with front desk employees at every hotel in Asia. This widespread or targeted content sharing can be achieved with just a few clicks and distributed immediately. In this way, hotel company productivity is transformed."Beekeeper Locations will enable property managers to independently on and off-board employees, upload and update key employee documents (from schedules to the weekly canteen menu), measure employee engagement, and evaluate which content is most interesting to staff. It empowers them to run their own show locally instead of relying on HQ to drive the efforts and activities. More importantly, at any moment, corporate admins can log in and receive the same data in real time.Three top benefits of Beekeeper Locations include:Scale Beekeeper - Add more Locations as the hotel company grows and navigate between Locations from the global d Also, organize users into Locations in a way that makes the most sense for each business or enterprise.Increase engagement on the platform and productivity in the workplace - View Analytics per Location and act by targeting engagement activities and information campaigns to specific L Locally-relevant information and updates can be created and distributed by/for local teams. Greater relevance increases engagement and boosts productivity.Save time and effort for Global and Group Admins - Empower Location admins to take care of local streams, users, navigation extensions and engagement activities. Plus, enable global admins to focus their efforts on increasing activation and engagement at a global level.See Beekeeper at the ALIS Beekeeper will be one of five companies vying for the "Hottest Technology 2019" title during "The New ALIS Tech Challenge: What's Hot in Technology?" today at 11:30 a.m. The company will also be present in the ALIS Tech Lounge located outside the Platinum Ballroom for the duration of the show.

Beekeeper Workplace App Wins 2019 OnCon HR Solutions Icon of the Year

Beekeeper Blog·24 January 2019
New year, and more new awards recognition! The inaugural OnConferences ONCON ICON Awards took place at The Gaylord Palms Resort in Orlando, FL, complete with red carpet, live music, dinner, and the awards ceremony. Celebrating top performers and leaders in the categories of marketing, human resources, and legal, nominees are voted on by leading professionals within each job function or industry.
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Boost Your Hotel's Amenities Upsell With A Messaging App

Beekeeper Blog·24 January 2019
Digital technology can customize nearly every aspect of a guest’s stay from start to finish, including room choice, extra towels, and check-out time. Given how important this digital connection is on the guest facing side, it follows that connecting your hotel workforce with a messaging app could achieve the same time-saving and connected goals.

3 Best Practices for Employee Engagement

Beekeeper Blog·22 January 2019
Recent reports cite that 87% of employees are disengaged in their workplaces. This conveys an important insight into the quality of life for the average worker, and is a wake-up call for companies to re-evaluate employee engagement with their workforce. The statistics also speak volumes about how employee disengagement impacts the global GDP. In fact, Gallup reports that disengaged employees cost companies between $450 and $550 billion annually.
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Beekeeper Vying to be Named Hospitality's Hottest Technology at ALIS 2019

Beekeeper USA, Inc. ·22 January 2019
San Francisco, -- When you're hailed as a "Top Rated Operations Product of 2019" for employee engagement and the technology is designed by a company ranked among the "Top 10 Best Places to Work in Hotel Tech 2019," then it's logical to be spotlighted during the highly anticipated America's Lodging Investment Summit (ALIS). Next week, Beekeeper will be one of five companies vying for the "Hottest Technology 2019" title during "The New ALIS Tech Challenge: What's Hot in Technology?" Judged by hotel owners and investors, the inaugural award program will define which technology is No. 1 when it comes to helping hotels improve the bottom line for owners and operators. ALIS will be held January 28 to 30 at the JW Marriott & Microsoft Theater in Los Angeles.Beekeeper is widely recognized for earning hospitality's top technology honors for its operational communication platform that digitizes the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive interface. Last year the platform was named "Most Innovative Technology of 2018" by Hospitality Technology Next Generation (HTNG); voted "People's Choice" at HITEC Houston 2018 as part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP); and earned the "Most Innovative Hotel Technology" 2018 designation during the Tech Pitch at HX: The Hotel Experience. It was also named the 59th Fastest Growing Company in 2018 by SaaS 1000."Any time we have the opportunity to present hospitality's No. 1 employee communications app and operational communications platform to hotel owners, operators and investors, it's a win," said Connie Rheams, Beekeeper VP of Hospitality. "The industry is buzzing about Beekeeper for a reason - it has all the workplace tools a hotel company needs in one intuitive platform . . . and it makes employees happy, thereby reducing turnover and driving revenue to the bottom line."We all know how difficult it is to connect with hotel employees because in a 24/7 work environment, cross-team collaboration is near impossible," she said. "Factor in that on average, 83% of a hotel's hourly employee do not have a work email address and don't sit behind a desk, and the challenge to engage with those people responsible for touching and serving your guests heightens. Beekeeper is a fun and easy way for owners and operators to engage employees and connect them digitally to the organization. When colleagues are connected, it makes them feel part of the hotel family, thereby making it difficult to take a job elsewhere due to relationships forged. But this is just a very small part of the Beekeeper success story. We can't wait to tell you even more next week at ALIS."Joining Beekeeper in its quest for the "Hottest Technology" title at ALIS is 4DPresence/4Dp Live, Intelity, myDigitalOffice, Spaceez, and Travelsify. Each company will have five minutes to present their technology to the judges on Monday, Jan. 28, at 11:30 a.m. At the end of the challenge, a trophy will be presented to winner. All participants will be available throughout the conference at the ALIS Tech Lounge, an area outside the Platinum Ballroom for delegates to meet and network, as well as a place for face-to-face interactions with the new ALIS Tech Challenge companies.
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3 Ways Beekeeper Can Facilitate Better Operations Management

Beekeeper Blog·17 January 2019
The organizational strategy of Kaizen combines two words that represent concepts to describe a process of continual improvement. Kai (“change”) and zen (“for the better”). Developed by Masaaki Imai, Founder of Kaizen Institute, the idea of Kaizen is that everyday presents a new challenge and opportunity to improve upon every aspect of a business.
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Beekeeper Continues to Dominate in the Hotel Technology Arena; Named 'Top Operational Product' for Employee Engagement by HotelTechReport

Beekeeper USA, Inc. ·17 January 2019
San Francisco -- Beekeeper is on a roll! This week the company earned its fifth hotel technology award as a "2019 Top Rated Operations Product" by HotelTechReport for its Employee Engagement app that helps hotel teams "save time, improve efficiencies and collaborate better." Winners were selected from more than 180 of the top technology products around the world. The HotelTechAwards are the industry's only data driven awards platform with winners determined not by a handful of judges but by a global community comprised from thousands of verified hotel technology users across more than 120 countries.Over the last eight months, Beekeeper has become widely recognized and earned hospitality's top technology honors for its operational communication platform that digitizes the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive interface. The platform was named "Most Innovative Technology of 2018" by Hospitality Technology Next Generation (HTNG); voted "People's Choice" at HITEC Houston 2018 as part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP); and earned the "Most Innovative Hotel Technology" 2018 designation during the Tech Pitch at HX: The Hotel Experience. It was also named the 59th Fastest Growing Company in 2018 by SaaS 1000. Last week, HotelTechReport named Beekeeper among the "Top 10 Best Places to Work in Hotel Tech 2019.""The accolades keep on coming and we couldn't be prouder," said Connie Rheams, Beekeeper Vice President, Hospitality. "Being a HotelTechAwards recipient and being chosen the best Staff Learning & Communication Software in the Operations Technology category is especially gratifying because our ranking was based on verified client feedback. HotelTechReport took the time to poll our customers and ask them how they use Beekeeper and why they rely on us to connect colleagues across locations and departments in real time via mobile or desktop devices. Their responses were unscripted and impactful."Here's what just a few reviewers had to say about Beekeeper and its employee engagement capabilities. To read the full list of assessments, click here:"Beekeeper gives us the ability to effectively communicate with our employees. This is a great feature since 70 percent of our employees do not have a work email address. We live in a society of constant communication and instant gratification, and Beekeeper puts us in the position as an employer to meet and exceed these two needs. All in all, Beekeeper is a vital part of our employee engagement and success our of organization!"[Beekeeper gives us] the ability to have sight throughout multiple levels of the organization at multiple properties throughout the country and share inspiration, ideas and teamwork. It has been an amazing tool to elevate our company culture.""Recently our neighboring town of Paradise, Calif., lost over 14,000 homes in the most destructive fire in our nation's history. We had 29 employees lose everything. Cell towers were down, creating many rumors, but our staff used Beekeeper to effectively communicate and direct all effected to the proper agencies and lines of support we were providing.""My favorite thing about Beekeeper is the ability to keep open communication between different departments that I don't often see, and employees on other shifts. It helps keep me up to date on what's going on business wide! I also enjoy the fact that Beekeeper allows my employees to be able to contact me anywhere I am if there is an issue that arises.""[Beekeeper is] functional and user friendly. All employees can stay informed with the [happenings] around the hotel and easily adapt to using the mobile app or desktop version. As the model is like social media, the staff enjoy staying engaged.""Today's labor market is extremely competitive, and hotels must now retain talent from gig economy jobs that provide unlimited flexibility to workers," said Jordan Hollander, CEO of HotelTechReport. "Beekeeper clients consistently write on HotelTechReport about the product's ability to increase employee engagement and communication while building a better culture on property. Beekeeper gives on property staff a way to stay connected during the busy workday which makes for a more engaged and better- informed team."About BeekeeperBeekeeper is an award-winning operational communication platform that digitizes the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive interface. Beekeeper connects colleagues across locations and departments in real time via mobile or desktop devices and includes an intelligent dashboard to help companies improve internal communication and streamline business processes. The company is based in Zurich and San Francisco and supports users in more than 130 countries. Clients include Heathrow Airport, Seaboard Foods, and Marriott.
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Beekeeper Wins HotelTechAward for Successful Employee Engagement

Beekeeper Blog·17 January 2019
Chosen from over 180 hotel technology products from over 120 countries, we’re excited to announce Beekeeper’s second Hotel Tech Report win! This time, the HotelTechAward is in recognition of Beekeeper’s excellence as a leading hospitality solution for facilitating employee engagement.

2019 Internal Communication Trends for Non-Desk Industries

Beekeeper Blog·15 January 2019
2.7 billion workers don’t work at a desk and only 13% of them feel engaged at work. What’s more, a whopping 84% of these under-engaged workers don’t believe they get enough information from management, and 75% feel out of the loop when company policy changes or other impactful events occur.
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Hotel Tech Report Ranks Beekeeper Among the 'Top 10 Best Places to Work in Hotel Tech 2019'

Beekeeper USA, Inc. ·14 January 2019
San Francisco -- Coming on the heels of a widely-successful 2018, Beekeeper was named among the "Top 10 Best Places to Work in Hotel Tech 2019" by Hotel Tech Report. The award recognizes technology companies with an exemplary vision, mission and team and that helps fast track diligence for hotel tech buyers who want to learn about the best vendors to work with.According to the ratings and reviews group, "creating a great work environment is the single biggest determinant of success for any business. Companies that foster great work environments attract the best people and the best people build the best products."Beekeeper was ranked on the following criteria:Work-life balancePersonal development of employeesGender equalityEmployee confidence in the future of the companyValues alignment with the culture of the organizationEmployee engagement and how passionate employees are about the companyGrowth prospects and opportunities for internal advancement"We are elated that our employees consider Beekeeper an outstanding place to work," said Connie Rheams, Beekeeper Vice President Hospitality. "It's fitting that we earned this recognition because Beekeeper was built with the sole purpose of connecting employers and employees through technology. We understand that businesses struggle with employee engagement due to a lack of high-quality, engaging tools for internal communication. Therefore, we built an operational communication platform that ensures employer/employee engagement, makes employees happy, and keeps them wanting to come to work day after day."Beekeeper couldn't develop the best employee app in the industry if it wasn't the best employer in its own right," Rheams said. "Not only do we help hoteliers and their non-desk workers to exchange information, share property updates, and communicate best practices within or across departments in 30 languages, but we use it ourselves as a team app, employee portal, group messaging app, and workforce platform. On behalf of co-founders Cris Grossman, CEO, and Flavio Pfaffhauser, CTO, we want to thank our employees for their recognition of our commitment to making Beekeeper a great place to work, and we commend them for their dedication to improving employer/employee engagement for businesses around the world."The Beekeeper culture is built on the following five principles:BEE Brave -- Every time we fail, we have a new opportunity to learn. Getting it wrong is a great way to find out if what you thought you knew was correct. If we keep learning and moving forward, then we're doing it right.BEE Open -- We are open to new ideas, constructive feedback, and different perspectives. These are the best drivers of innovation; they help us find the best solutions and propel us forward to continually improve.Bring out the Best in Each Other -- We believe in the power, potential, and value of every. single. employee. Especially for our own team here at Beekeeper. It's important to work together, bee positive and inspire each other because we succeed when our team does.Keep IT Simple -- This means not getting lost in processes, hypotheticals, and theories. It means making small changes and trying things out to see if they work before spending more time on a project that might not have the results we expect.BEE Proactive -- By definition, this means influence situations by making things happen rather than waiting and reacting after.Beekeeper is currently looking for bright, bold talent to build and sell the digital workplace of the future. For more information on joining the Beekeeper team, click here.In 2018, Beekeeper was named "Most Innovative Technology of 2018" by Hospitality Technology Next Generation (HTNG); voted "People's Choice" at HITEC Houston 2018 as part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP); and earned the "Most Innovative Hotel Technology" 2018 designation during the Tech Pitch at HX: The Hotel Experience. It was named the 59th Fastest Growing Company in 2018 by SaaS 1000, and raised an additional $13 million in funding as a part of its Series A extension round to invest in hospitality market growth.

Beekeeper Workplace Software Wins Top 100 Startup Award

Beekeeper Blog·11 January 2019
We are proud to announce that Beekeeper workplace software has ranked 8th in the Top 100 Startup Awards, and that we have been recognized as one of the most promising Swiss technology startups. The employee app is considered the number one mobile solution for optimizing internal communication for non-desk workforces.
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Top 5 Ways to Make the Most of Beekeeper

Beekeeper Blog·10 January 2019
Choosing an employee app involves careful research into the best digital tools out there to best meet your business goals. How do you cultivate continued success after implementing new technology? Luckily, the evolution of your communication strategy doesn’t have to stop there; digital transformation is an ongoing process that should be continually re-evaluated.
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Beekeeper Named One of The 10 Best Places to Work in Hotel Technology

Beekeeper Blog· 9 January 2019
What does it take to create a thriving and innovative workplace? Here at Beekeeper, we spend our time contemplating this question as well as how to best connect and engage teams everywhere with amazingly simple mobile communications management and optimized hotel operations.
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How to Make Internal Communications Simplified for Hotels

Beekeeper Blog· 8 January 2019
Low employee engagement. High turnover. Inconsistent guest experiences. With dependence on dispersed, mobile workforces, the hotel industry is easily susceptible to these less-than-desirable outcomes. There’s a common denominator that directly impacts every element of a hotel’s performance: internal communications.

How Beekeeper CSR Helps the World's Struggling Bee Population

Beekeeper Blog·27 December 2018
Corporate social responsibility (commonly referred to as CSR) can be interpreted in a number of ways, but is generally known as the way a company holds itself accountable beyond financial self-interest and participates in the larger civic realm.

4 Ways to Create an Innovative HR Technology Stack

Beekeeper Blog·26 December 2018
With such a vast ecosystem of HR software available today, it can feel overwhelming for HR professionals to know where to start, and what to look for, when researching HR technology for your organization.

Best Ways To Spark Innovation in Your Workforce

Beekeeper Blog·20 December 2018
Companies that are the most competitive among their class have some key characteristics in common. Their employee engagement is high. They have transparent, two-way internal communications. They’re driven by a strong culture. They’re highly adaptable, and they have an environment brimming with innovation.
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Beekeeper Reflects on its Landmark Accomplishments in 2018; New Year Looking Equally as Promising

Beekeeper USA, Inc. ·18 December 2018
San Francisco, Dec. 18, 2018 -- When you've had a banner year like Beekeeper, it's difficult to see it end. Looking back on 2018, the leading communication and employee operations platform company is seeing an impressive list of accomplishments, yet it is even more excited for what is coming in 2019. Beekeeper is one of the most talked about and recognized technology providers today due to its ability to digitize hospitality workers who don't sit behind a traditional desk and don't have access to work email. By connecting operational systems and communication channels within one secure, intuitive platform, Beekeeper is helping hoteliers exchange information, share property updates, and communicate best practices within or across departments in 30 languages.Here are just a few Beekeeper highlights from 2018:Beekeeper was named "Most Innovative Technology of 2018" by Hospitality Technology Next Generation (HTNG); voted "People's Choice" at HITEC Houston as part of the Entrepreneur 20X Competition hosted by Hospitality Financial & Technology Professionals (HFTP); and earned the "Most Innovative Hotel Technology" designation during the Tech Pitch at HX: The Hotel Experience.Beekeeper executives spoke at the following industry events: The Americas Lodging Investment Summit (ALIS), Asian American Hotel Owners Association Convention & Trade Show, Boutique Hotel Investment Conference, HITEC Amsterdam and Houston, HR in Hospitality, HT-NEXT, HX: The Hotel Experience, and New York University International Hospitality Industry Investment Conference.Beekeeper was named the 59th Fastest Growing Company by SaaS 1000.1 Hotels, SIXTY Hotels, the iconic Watergate Hotel, Feather Falls Casino, Lodge & Brewing Co., and InterContinental Miami hotel chose Beekeeper to communicate more effectively with its employees.Beekeeper raised an additional $13 million in funding as a part of its Series A extension round to invest in hospitality market growth.Beekeeper became GDPR compliant and achieved ISO 27001 Certification to protect intellectual property, employee details, and information entrusted to Beekeeper by third parties. ISO certifies that Beekeeper's product and services will reduce its customers' risk significantly in the digital workplace.Beekeeper added the following companies to its growing Marketplace: ADP, BambooHR, Gustaf, Microsoft Azure, Mirus, Swisscom eAlarm, UltiPro and Workday. The company also partnered with Hapi, a disruptive data streaming, integration and enrichment platform at HITEC to create the #BeeHapiBus.Beekeeper hired Connie Rheams, named one of the most influential women in hospitality technology by HFTP, to serve as the new Vice President, Hospitality.Beekeeper continued its Bee School webinar series that brings knowledge on workplace dynamics and behavior out from behind the paywall of an MBA certificate, ensuring that managers in non-desk industries can lead their teams to unprecedented success. The series was taught by Best-Selling Author and Employee Engagement Expert Jill Christensen. The company also hosted an Employee Engagement webinar with ALICE, a hotel operations platform that manages staff work and guest communications across departments."2018 was a banner year for Beekeeper," Rheams said. "It will be difficult to top these successes, but programs and partnerships are already underway that will make 2019 even more momentous. We will continue to drive innovation through technology and look for new opportunities to help hotel companies empower their organizations and deliver personalized end-customer experiences. Earning hospitality's top-three technology awards this year signifies that Beekeeper is truly the next frontier for hospitality. Our team looks forward to connecting with more hoteliers in the coming year and leading conversations at industry events about connecting hotel employees to their companies and culture."
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Leonardo Hotels Wins European Excellence HR Award for Employee Engagement

Beekeeper Blog·18 December 2018
Employee engagement is an essential ingredient in effectively managing dispersed hospitality teams, and a key indicator and strategic goal for HR managers. In recognition of their outstanding employee engagement efforts, Leonardo Hotels was chosen for the European Excellence HR Award in the Employee Engagement category from over 200 participants, including companies such as SAP, L'Oréal, and Nestlé.

Industry 4.0: Keeping Humans at the Center of Manufacturing

Beekeeper Blog·17 December 2018
IIoT. AI. Robots. Modern manufacturing can sound like a science fiction movie. One of the biggest fears that keeps companies from adopting new technology is the assumption that it will eliminate production jobs.
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These trends may deliver the results you need to meet your operations management goals in 2019

Beekeeper USA, Inc. ·17 December 2018
AutomatizationThe automating processes throughout your hospitality business can save money and increase efficiency when it comes to all areas of hotel management. Online reservation services, automated chatbots, inline translation functions, and mobile hotel check-in features are only a handful of examples of business dependency on technology. In 2019, these features are poised to continue to mature and grow.By dedicating machines to specific business tasks, companies are freeing up employee time for focusing on their products and their customers. Rather than assigning an employee to monitor the company website and answer the same questions multiple times, programming a chatbot to respond to FAQs saves company time and resources.Performance MeasurementDetailed analytics give companies a baseline for implementing changes in areas from development and production to customer service. In the coming year, recent innovations will allow for these metrics to be reported in even richer detail. Delivering comprehensive measurements, hotel owners will be able to make more informed decisions regarding business practices and priorities looking ahead. hbspt.forms.create({ portalId: "506469", formId: "4eae38d1-0b94-4a56-85de-987e7ce67638", css: "", sfdcCampaignId: "7010B000001hcgiQAA"});

Beekeeper Unveils 5 New Features Including Anonymized Surveys and Locations

Beekeeper Blog·13 December 2018
Winter is often described as a time when life moves at a slower pace. Snow blankets the ground, animals go into hibernation, and humans spend time indoors drinking tea, reading, or watching their favorite series. This is not the case in the Beekeeper Engine Room! We’ve been firing on all cylinders for the final three months of 2018 and are proud to present five–yes, five–huge new capabilities that will revolutionize how our users interact in their digital workplace and enhance workforce management.

Digitally Engage Your Mobile Workforce for Better Business Returns

Beekeeper Blog·12 December 2018
Imagine you could increase your business revenue by better engaging your employees. What would that mean for your company? For starters, it would give you a competitive advantage, and boost your value proposition. Achieving that goal is easier than you think. Engage your workforce with a mobile solution such as a team app and you’ll start to see the monetary benefits as well as the employee engagement rewards.
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2019 will be a year for IT to uphold international security compliance across all digital properties and tools

Beekeeper USA, Inc. ·12 December 2018
Increased Security and ConfidentialityAs the EU puts GDPR into effect this May, ensuring the security of your internal communications channels will be more than just a trend in 2019--it will be an absolute necessity. Adopting a private platform for internal messaging will help employees discreetly convey necessary information amongst themselves without unnecessarily involving guests. As nowadays these sensitive messages can take many mediums (email, direct message, video, image, etc.), adopting a platform that can support a variety of media formats will be important in the coming year.With a secure chat tool in place, any confidential company or HR information will remain protected. While corporations can establish confidential communication solutions within internal apps, they can also document employee activity and collaboration for posterity. For teams that work in customer service, this can prove invaluable as information is readily accessible yet discreet should employees require it.Smart RoomsWith more people using voice-activated devices in their homes, it's only natural to use these same devices to make rooms more "smart." In 2019, IT departments should anticipate the adoption of technologies that allow guests to control lights, temperature, and other features in a hotel room can be difficult to decipher.Adding a voice-activated device like a Google Home or Amazon Echo can eliminate the risk of a poor Yelp rating or a middle-of-the-night complaint to the front desk. The guest can control specific functions of the room, just like at home.According to The Wynn Las Vegas, over 4,700 of their rooms will be equipped with an Amazon Echo to help guests control things like lighting and temperature with ease. Don't be surprised if you start seeing rooms with "smart" beds that can determine whether or not a guest is asleep or awake and heat or light a room accordingly.BYOD (Bring Your Own Device) ProgramsWith the rise of mobile communication apps for the workplace comes the expectation that messages will be responded to in real time, or at the very least, in a timely manner. While it is up to your company to establish rules of engagement so that employees don't burn out or rack up overtime while dealing with off-the-clock internal communications, it's also important to make the digital workplace app as accessible to all employees as possible. For many, this means using whatever mobile phone is in their possession. In the coming year, it will be of critical importance to ensure that your digital workplace provider can function on a wide variety of devices.An Increase in AI PresenceDepending on who you talk to, artificial intelligence (AI) is either met with excitement or skepticism and worry. While there are many industries that will eventually be dominated by AI, the hospitality industry isn't likely to go full-automation in 2019, or ever for that matter.With that said, many businesses within the hospitality industry have begun to incorporate some friendly robots to help out with some of the house keeping and other tasks that don't require a lot of face-to-face interaction. AI will ultimately help the guest experience by improving the quality of any person-to-person exchanges.Automation is not meant to threaten a booming industry but rather keep it streamlined, error-free, and maintain high standards in what it does best; striving to make the customer experience as impeccable as possible. hbspt.forms.create({ portalId: "506469", formId: "4eae38d1-0b94-4a56-85de-987e7ce67638", css: "", sfdcCampaignId: "7010B000001hcgiQAA"});

How the New Housekeeping Law Impacts Hotel Safety Policies

Beekeeper Blog·10 December 2018
Aimed at preventing and reducing the occurrence of musculoskeletal injuries and mishandling of hazardous chemicals in the hotel workplace, California has amended a safety and prevention law. The new law requires hotels to embed specialized trainings on the correct use of equipment and handling of hazardous chemicals used by housekeeping staff into their workforce training.
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Beekeeper and ALICE to Host Employee Engagement Webinar

Beekeeper USA, Inc. ·10 December 2018
SAN FRANCISCO AND NEW YORK -- Are your hotel employees disengaged? If so, Beekeeper and ALICE are inviting hoteliers to attend a Webinar on Wednesday, December 12th at 1:00 p.m. EST, that will address one of the biggest problems in hospitality today: Employee Engagement.With 43% percent of Millennials envisioning leaving their jobs within two years and only 28 percent seeking to stay beyond five years . . . and 61 percent of Gen Z having even less loyalty, saying they would leave within two years if given the choice (Deloitte) . . . hoteliers are finding themselves desperate to implement innovative ways to reach and retain their workforce. Employee Engagement: The Heart of Hospitality Innovation for the Next 10 Years is a 30-minute online informational session designed to answer hoteliers' most pressing questions, including: What can I do to make team-member jobs easier and more fulfilling?"Employees are the heart of the hospitality business, and employee engagement is crucial for it to thrive," said webinar Co-Presenter Connie Rheams, global head of hospitality for Beekeeper, an award-winning digital workplace app that engages employees by connecting a hotel's operational systems and communication channels within one secure, intuitive platform. "By digitally removing any and all communication barriers, hotel staff can provide an exceptional guest experience."As a company dedicated to helping deskless hotel workers better communicate with departments, management and each other, Beekeeper is co-hosting this event with ALICE to reveal to hoteliers how they can cultivate an undeniably empathetic employee experience using technology," she said. "The current state-of-the-industry as it relates to employee retention is dismal. I will share relevant data regarding employee turnover and discuss how today's fragmented and ineffective communication processes can be quickly, securely and radically enhanced with Beekeeper."Through this webinar, participants will learn:The state of hotel employee turnover and disengagementHow to cure poor communication across shifts and locations in a 24/7 business environmentWays to improve task management and daily operationsThe importance of a simple user experience when it comes to employee technology"While hoteliers recognize the value of task management tools for service delivery and preventive maintenance, they often overlook the employee-engagement benefits of the technology," said Co-Presenter Alex Shashou, president of ALICE, a hotel operations platform that manages staff work and guest communications across departments. "Hotels by nature are filled with mundane, repetitive, impersonal tasks, yet the people who choose to work in the hospitality business do so because they like to interact with others. A hotel employee who considers himself or herself to be a 'people person' may feel uncomfortable or unfulfilled working in a fine-margined business environment focused on speed and efficiency. When this happens, the employee may feel checked out or leaves, and guest service suffers."During this webinar, I will discuss how operational communications and task-management technologies can work together to relieve the mental clutter of everyday tasks, enabling employees to be more present with their teams and guests," he said. "We hope you will join us."To register for "Employee Engagement: The Heart of Hospitality Innovation for the Next 10 Years," click here.About BeekeeperBeekeeper is a digital workplace app where operational systems and communication channels live within one secure, intuitive platform. Beekeeper connects desk and non-desk employees across locations and departments in real time via mobile or desktop and includes an intelligent dashboard to help companies improve internal communication and streamline business processes. The company is based in Zurich and San Francisco and supports users in more than 137 countries. For more information, visit www.beekeeper.ioAbout ALICEALICE has created the first complete communication, cost savings and revenue generation operations platform for hotels, which enhances the guest experience and connects all points within the hotel to simplify guest service - and make it more cost-effective.Since the company was founded in 2013, ALICE has gained serious traction in the industry, working many of the world's leading hotel brands. For more information, visit aliceplatform.com.ALICE Media Contact:Lola Feigerlola@aliceplatform.com212-579-2861 hbspt.forms.create({ portalId: "506469", formId: "4eae38d1-0b94-4a56-85de-987e7ce67638", css: "", sfdcCampaignId: "7010B000001hcgiQAA"});

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