The HotelTechAwards (produced by Hotel Tech Report) announced this year's top-rated technology companies and products based on more than 20,000 hotelier ratings and data points. The HotelTechAwards are the industry's only data-driven awards platform, with winners determined not by a handful of judges, but by a global community comprised of thousands of verified hotel technology users across more than 120 countries.Customers rallied to crown ALICE:
"ALICE won 3 category awards this year and topped the 10 Best Places to Work in Hotel Tech - a first for any company in HotelTechAwards history. This feat is a testament to ALICE's laser focus on both customers and employees. This combination means that hotels that work with ALICE aren't just getting a top-rated product today but a best-in-class partner for years to come. It's no secret that the accommodations market is getting more competitive each year and it's nearly impossible for hotels to deliver truly differentiated service without top-rated technology partners like ALICE." - Jordan Hollander, Co-Founder, Hotel Tech Report
The awards cap a momentous year for ALICE, and mark an auspicious start to 2019. Over the past year, the company has forged partnerships with major industry players like Sabre, as well as launched the industry's first enterprise smartwatch with Samsung, which improves staff communications, speeds responsiveness to guests, and enhances customer service. ALICE also opened a groundbreaking partnership with the Government of Puerto Rico's Tourism Company, making the island the first tourism destination to adopt a customer service platform designed to elevate the visitor's experience. ALICE continues to outpace the competition in 2019. In addition to sweeping the HotelTechAwards, the company was also recently designated the Official Staff Operations Technology of the Forbes Travel Guide - a distinction held by ALICE since 2017 and confirmation of the platform's ability to meet and promote the high standards of some of the world's most exacting hotels.
ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to provide consistently excellent service. Since the company was founded in 2013, ALICE has gained significant traction in the industry, working with more than 2,000 hotels and tens of thousands of hotel staff across many of the world's leading brands, including Viceroy Hotel Group, Firmdale Hotels, Dream Hotel Group, and Grupo Posadas. The company acquired concierge technology provider GoConcierge in 2017. ALICE is the Forbes Travel Guide Brand Official Staff Technology Platform and the winner of Inc.'s Best Workplaces of 2019, Best Place to Work in Hotel Technology, Best Concierge Software, Best Engineering & Facilities Management, Best Guest App and Top Staff Task Management & Collaboration Platform at the 2019 HotelTechAwards.
For more information, visit https://www.aliceplatform.com.