"We pride ourselves in offering the serenity of being so close to Ocean Shores while also providing all the upscale amenities of a luxury resort," said Dean Rubin, Director of Hospitality at Quinault Beach Resort & Casino. "As guest needs continue to evolve, we trust that KEYPR's all-in-one package will ensure we are providing the best user-friendly option when seeking a destination for rest, relaxation, and recreation."
Quinault guests and staff now have access to a custom mobile app, in-room tablets, and KEYPR's Guest Experience Management System (GEMS®) along with other KEYPR technologies, which combined, will dramatically improve operational efficiency, drive new revenue opportunities, and meet the expectations of today's highly-connected traveler. Additionally, in-room tablets offer access to music streaming and a powerful in-room promotional platform which Quinault management can use to share specials, promotions and events happening in and around the casino. In May, the hotel will launch the second phase of the integration, which includes mobile keyless entry across the entire property- from the indoor and outdoor pools, full-service spa, and all guest rooms and suites.
"We are thrilled to be launching the KEYPR platform with the team at Quinault Beach Resort and Casino," said KEYPR CEO Robert Stevenson. "With the broadest platform available in hospitality, the value we bring to casino hotels has proven to both streamline and elevate the complete luxury experience. We look forward to greatly impacting the guest experience, and helping the team take their operational efficiency to the next level."
KEYPR® is a cloud-based guest experience and management platform for hotels, casinos and residences. The platform delivers a friction-free personalized guest experience, while creating new operational efficiencies and driving additional revenue opportunities for property owners and operators. Guests can access a directory of services, including dining, entertainment, third-party content and more through an in-room tablet and custom mobile app. The app also allows guests to bypass the front desk via KEYPR's Keyless Entry. Additionally, owners and managers gain valuable insight through the integrated dashboard (GEMS®) and intuitive tools that provide visibility into guest needs before, during and after their stay – all while easily monitoring operational KPIs across multiple properties. For further information, visit: www.keypr.com
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