The HotelTechAwards platform (by HotelTechReport.com) leverages real customer data to determine best of breed products that help hoteliers grow their bottom lines.
"The People's Choice Award goes to the single company across all categories who demonstrates the strongest customer relationships during the HotelTechAwards. Clients came out to support Guestline in droves – it has been incredible to see" says Hotel Tech Report's Jordan Hollander.
Scaling a software business while retaining the boutique feel from a customer support standpoint is incredibly difficult. The Guestline business has been growing at a rapid clip yet customers continue to reiterate that they have retained deep relationships with the company. Guestline has grown its team by 42% in the last 2 years to keep up with increasing customer demand for its cloud based PMS system.
Guestline customers rave about friendly trainers and 365-day customer support for its mission critical software, receiving 306% more reviews than the top three competing companies in the property management system category.
"Guestline has excellent service, second to none – especially for such a big company," said a U.K. based General Manager, "they give a very personalised service for a big organisation."
Read the full article from Hotel Tech Report here
For more information on Guestline please visit Guestline.com
Guestline provides award-winning property management and distribution software to the hospitality industry. Founded on cloud technology, Guestline provides everything a hotelier needs to win and delight more guests, including innovative solutions in property management, intelligent distribution and guest engagement.
Fully integrated into the Guestline distribution and central reservation platforms, the property management software is currently growing revenues in businesses in 25 countries across five continents. The range of products includes Guestline PMS, online booking manager, CRS, channel, distribution, PCI compliance, and EPoS systems.