Intelity Voice Request enhances the in-room experience. Utilizing Amazon's Alexa, hotel guests can talk to their room with voice-activated commands. Intelity Voice Request acts as a virtual concierge, allowing guests to make requests, adjust room controls and more all with just a few simple voice commands. Voice Request also extends the power of voice command to the conference space. Meeting planners can conduct business with a constant connection to their staff through the tool. Voice Request examples in the meetings environment include: "Tell the hotel that we would like more coffee," "Tell the hotel that we would like more water," or "Tell the hotel that we need more chairs."
"We are thrilled that the Intelity Voice Request video is so popular with viewers on HTNG's YouTube channel," said Gregg Hopkins, Intelity chief sales and marketing officer. "This tool is changing the way today's hotel guests interact with their rooms and meeting planners are interacting with event spaces. Since we launched the product in mid-December, everyone we talk to is loving the customization of Voice Request. It uses any phrase or command the hotel desires to let guests request services, set alarms, select music, get weather information, inquire about flights and more. With Voice Request delivering a fun and easy way to connect with guests and heighten guest service, we feel it's a shoe-in to win the 2018 TechOvation Award. We look forward to presenting Voice Request to HT-NEXT attendees and its distinguished judging panel next month."
For more information about Intelity Voice Request or other solutions for the hospitality industry, click here.
Intelity, headquartered in Orlando, Florida, is the creator of the world's first and most widely used integrated guest services platform, ICE (Interactive Customer Experience™). With certified integrations to all major hotel back-end management systems (POS, PMS, Ticketing, Spa and Room Controls), Intelity's complete guest service platform is a centralized property-automation system that delivers concierge-level services, guest request tracking and fulfillment, business-intelligence analytics, marketing/messaging capabilities, and a full content management system. Since beginning operations in 2007, the Inc. 5000 company has gained a reputation as a leader in hospitality technology with installations across six continents, including most major brands and many celebrated independent properties. Intelity was recently designated as the "Official Mobile & In Room Technology Provider" for Forbes Travel Guide, as well as the "Best Mobile App in Hospitality" from Travel Weekly's Magellan Awards and the "World's Leading Hotel Brand App" from the World Travel Awards. For more information, please visit www.intelitycorp.com.