"Intelity is enabling us to touch our guests and communicate with them in the most effective way possible," said Jennifer Nelson, Headlands Coastal Lodge & Spa General Manager. "Our mobile app equips guests with service information they would not otherwise know about, and the in-room tablets add another touch point to reach guests and keep them engaged."
The Headlands Coastal Lodge & Spa mobile app, available for download on Google Play or the App Store, provides complete Lodge and Spa information. Guests can also get details on the Meridian Restaurant & Bar, Tidepools Spa & Wellness, local and Lodge events, adventure packages and more. Intelity Bedside maximizes the guest's connection to hotel staff as an in-room solution via a tablet. The tablet dashboard also features a modern alarm clock and an audio component that enables guests to listen to 100+ international radio stations.
"Headlands Coastal Lodge & Spa is the first luxury hotel on the Oregon coast to open in over a decade," said Gregg Hopkins, Intelity chief sales and marketing officer. "Every element of Headlands is designed with guests' comfort and choices in mind. The Intelity Guest Service Platform helps guests make the most of their travel experiences through one-touch access to anything they may need or want to know about. This service showcases Headland's commitment to delivering the highest levels of guest service in the mobile solution guests appreciate most. We're thrilled to add Headlands Coastal Lodge & Spa to our growing portfolio of customers."
Headlands Coastal Lodge & Spa is located at 33000 Cape Kiwanda Dr., between Pacific City's beachfront Pelican Brewing Company and Cape Kiwanda Natural Area. The property features 33 lodge guestrooms and 18 cottages, each with a balcony and ocean view. Private meeting rooms are available for small groups, weddings or corporate events. The Meridian Restaurant & Bar serves innovative Northwest cuisine in an open kitchen, with menus sourced from the sea and local farms. Tidepools Spa & Wellness features massage and treatment rooms, steam rooms, shower and changing spaces, and a workout area with free weights, treadmills and elliptical machines. Indoor and outdoor exercise options are available.
For more information about the Intelity Guest Service Platform, click here.
The Nestucca Ridge Family of Companies, founded in Pacific City, Oregon, in 1990, is a group of organically grown businesses including Pelican Brewing Company, one of Oregon's fastest-growing craft beer brands. Headlands is locally owned and owner-operated, employing 60 people from Pacific City and the surrounding area.
Intelity, headquartered in Orlando, Florida, is the creator of the world's first and most widely used integrated guest services platform, ICE (Interactive Customer Experience™). With certified integrations to all major hotel back-end management systems (POS, PMS, Ticketing, Spa and Room Controls), Intelity's complete guest service platform is a centralized property-automation system that delivers concierge-level services, guest request tracking and fulfillment, business-intelligence analytics, marketing/messaging capabilities, and a full content management system. Since beginning operations in 2007, the Inc. 5000 company has gained a reputation as a leader in hospitality technology with installations across six continents, including most major brands and many celebrated independent properties. Intelity was recently designated as the "Official Mobile & In Room Technology Provider" for Forbes Travel Guide, as well as the "Best Mobile App in Hospitality" from Travel Weekly's Magellan Awards and the "World's Leading Hotel Brand App" from the World Travel Awards. For more information, please visit www.intelitycorp.com.