This popular and authoritative guide, now in its fourth edition, serves as an invaluable resource for hoteliers seeking to implement a next-generation property management system (PMS) or to upgrade their current platform capabilities.
The new Smart Decision Guide has been updated and expanded to highlight a number of emerging trends, including recent enhancements in analytics and reporting capabilities that are allowing hoteliers to generate more and better insights from their mountains of guest and operational data. It also emphasizes the importance of technology interoperability and data integration.
With upwards of a hundred solution providers actively developing and marketing property management systems, it can be difficult for hoteliers to know where to start with the research process. The best of these solutions are impressive by any measure. Still, different solutions have different features, capabilities and competitive strengths.
How should hoteliers go about determining which solution best fits their needs and will most likely deliver the benefits they seek, with minimum hassle and expense? According to the research, there are many factors to consider, with some of them invariably carrying more weight than others.
The 2017 Smart Decision Guide to Hotel Property Management Systems provides a framework for weighing these considerations in the context of their property's specific needs and strategic priorities. It offers practical advice and a roadmap for success for not only selecting the right solution but also for maximizing its value over time while driving continuous performance improvement across all parts of the property.
The research is based on data collected from 233 qualified survey respondents across different geographies, different types of lodging properties and different levels of the organization.
The 2017 Smart Decision Guide to Hotel Property Management Systems was independently produced, providing for unbiased, fact-based information. Content developement and distribution was made possible by the following industry leaders: Agilysys, Infor, Maestro, Oracle Hospitality and Sabre.
Every year, Starfleet Research, the IT market research arm of Starfleet Media, benchmarks best practices in technology-enabled business initiatives across thousands of hotels and resorts around the world. Starfleet Media also now publishes Hotel Technology News. Other recent hospitality-related Smart Decision Guide titles include The 2017 Smart Decision Guide to Guest Experience Management, The 2017 Smart Decision Guide to Hospitality Revenue Management and The 2017 Smart Decision Guide to Restaurant Management and POS Systems.
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