Get certified as an HSMAI Executive Coach to facilitate Service Pledge workshops

27 April 2017
  • Get certified as an Executive Coach to facilitate Service Pledge workshops

HSMAI Europe

In business today it's all about the customer experience. Everything is getting more and more transparent, booking and search engines become more professional. Margins for errors are so small. Together with highly educated professionals HSMAI Region Europe has worked out a generic method and process to build a service quality strategy for change management and relation management – The Service Pledge Programme.

We will host two educational programmes for candidates who would like to become HSMAI-certified Executive Coaches:

Oslo: 6 June through to 9 June


London: 17 July through to 20 July

Please contact Linda for more information at

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About HSMAI Region Europe

The Hospitality Sales and Marketing Association International (HSMAI) Region Europe is committed to growing business for the hotel, event and travel industry and their partners, and is the industry"s leading advocate for intelligent, sustainable revenue growth on a local, national and European level. The association provides practical tools, insights, and cutting edge expertise to enable knowledge sharing and enhance professional development as well as fuel sales, inspire marketing, transform businesses digitally and optimise revenue.

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HSMAI Region Europe

59A Brent Street
London, NW42EA
United Kingdom
Phone: 47 916 52 873