1. Spend on Your Website
Investing in your website is one of the wisest decisions you can make. With more and more people looking and booking on travel brand websites than third-party sites, your website delivers the first impression of your travel brand. And an optimized, user-friendly website can create a lasting impression and drive visitors to book without a second thought. The infographic shows:
Top Takeaway: To make the most of this mindset, view your website as an important digital hub that gives online users everything they want and need.
2. Optimize Mobile
Mobile has become a must in people's lives, especially when researching and reserving travel. In 2016, even more travelers will be searching for travel online. According to the infographic, you can expect:
Top Takeaway: To serve this mobile market, make sure that all of your digital offerings, experiences, and communications are optimized for every mobile device.
3. Expect to Welcome More Millennials
Millennials already make up 40% of leisure travelers who book travel online. In 2016, their share of both the business and personal travel market will increase even more. To target these young adults, it's essential to understand that Millennials have specific travel tendencies, such as:
Top Takeaway: Use these Millennial insights to develop your digital properties and target your online messages.
4. Revisit Reviews
In 2016, online reviews and review sites will matter more than ever to travelers. According to the infographic:
Top Takeaway: Since these reviews are so important, travel brands need to regularly revisit and review all guest reviews to learn what they liked and lacked in their experiences.
5. Keep Your Eye on Video
Digital video is becoming more and more popular with travelers, especially on social networks. The infographic reveals these stunning statistics:
Top Takeaway: In 2016, video is a vital investment that must be incorporated with social media to reach and resonate with travelers.