How to Deliver Personalized Guest Experiences in the Age of GDPR and Data Privacy Concerns
How to Deliver Personalized Guest Experiences in the Age of GDPR and Data Privacy Concerns — By Terri Miller

Concilio Labs, Inc. · 18 May

Hotels are faced with an interesting dilemma. We're entering a time of hyper-personalization — guests show dominating preference for hospitality experiences which are more unique in nature and catered to individual needs/expectations. However, riding the coattails of the on-going personalization trend comes the initial implementation of GDPR on May 25th.

Concilio Labs CEO Terri Miller Talks About the Impact of GDPR on Hotels and Their Guests
Concilio Labs CEO Terri Miller Talks About the Impact of GDPR on Hotels and Their Guests — By Terri Miller

Concilio Labs, Inc. · 15 Mar

Recognized as an industry expert on hospitality technology, eCommerce, and business intelligence, Terri Miller, CEO and co-founder of Concilio Labs, discusses the impending European General Data Protection Regulation (GPDR) and what that means for hoteliers.