Pegasus · 2 May
How many times has it been said that knowledge is power? Yes, knowledge is power—especially when used to deliver optimal service. In today's hospitality environment, we have the opportunity to leverage data and pair insights with smart software for guest-centricity. We can't rely merely on a "heads in beds" mentality any longer. Instead we must rely on data about guest habits and preferences to create a true one-to-one experience. No longer is it one size fits all.