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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

HFTP GDPR Guidelines: Hospitality Organization Flow Charts

HFTP · 9 March 2018
This document is a set of flow charts illustrating data flow scenarios, involved parties providing hospitality services, steps of the guest journey and more. Four scenarios are presented: independent hotel, independent hotel with third party agreement, branded hotel and branded hotel with independent control. These charts are intended to be used as guidelines and customized for individual organizations/purposes. The flow charts were developed by the HFTP Hospitality DPO/GDPR Task Force.

Job Description: Hospitality Data Protection Officer

HFTP · 1 March 2018
This document highlights the role and qualities of a hospitality data protection officer. It can be used as a guideline for an internal recruitment, the expansion of an existing position or the recruitment of a third party to assist in the compliance for the GDPR. This description was developed by the HFTP Hospitality DPO/GDPR Task Force. The task force is a group of 23 hospitality industry experts tasked with developing hospitality-specific guidelines to assist with preparation for GDPR compliance.

GDPR Template Vendor Compliance: English

HFTP ·28 February 2018
The attached letter is a template intended to be used by lodging organizations to inquire about GDPR compliance from their vendors. The letter asks vendors to submit their current data security and privacy practices and to describe the steps they are taking to become compliant ahead of the GDPR deadline of 25 May 2018. The letter is meant to act as a starting point, to be customized for an individual organization.

GDPR Template Vendor Compliance: Spanish [Consulta de Cumplimiento Reglamentario del Proveedor]

HFTP ·20 February 2018
This letter is a template intended to be used by lodging organizations to inquire about GDPR compliance from their vendors. This is a Spanish translation. [La carta adjunta es una plantilla disenada para ser usada por entidades del sec-tor de la hosteleria en relacion con el cumplimiento del Reglamento General de Proteccion de Datos (GDPR) por parte de vuestros proveedores de productos y servicios de las Tecnologias de la Informacion.]

GDPR Template Vendor Compliance: German [Abfrage der Ordnungsmassigkeit von Lieferanten]

HFTP ·20 February 2018
This letter is a template intended to be used by lodging organizations to inquire about GDPR compliance from their vendors. This is a German translation. [Der beigefugte Brief ist eine Vorlage fur Beherbergungsbetriebe um die Einhal-tung der GDPR-Vorschriften durch ihre Lieferanten zu erfragen.]

GDPR Template Vendor Compliance: French [Requete de conformite du vendeur]

HFTP ·20 February 2018
This letter is a template intended to be used by lodging organizations to inquire about GDPR compliance from their vendors. This is a French translation. [La lettre ci-jointe est un modele destine a etre utilise par des organisations spe-cialisees dans l'hebergement afin de se renseigner sur la conformite GDPR de leurs fournisseurs.]

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