Cookies on HFTP Bytes

This site uses cookies to store information on your computer. Some are essential to make our site work; others help us give you the best possible user experience.
By using the site, you consent to the placement of these cookies. However, you can change your cookie settings at any time. Read our Privacy Notice to learn more.

I understand
  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • What to Expect at HITEC Houston 2018: Elite Education, Exhibits, E20X and More

    HOUSTON: A booming cosmopolitan city that is home to more than 2 million Texans, NASA’s famous Johnson Space Center, and — in just two short months — the world’s largest hospitality exhibition HITEC®.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

HFTP to Host Inaugural, Invitation-Only Club Forum in Sarasota, Florida This Month

HFTP ·11 July 2018
Hospitality Financial and Technology Professionals (HFTP) is hosting its inaugural HFTP Club Forum on July 28, 2018 at the Sarasota Westin in Sarasota, Florida USA - immediately following HFTP's Florida Regional Conference that is taking place from July 25-27, 2018 at the same location. HFTP's Club Forum is an executive-level event designed to provide club professionals with the opportunity to connect with industry peers, share ideas and discuss hot topics.The invitation-only event will be facilitated by Dr. Larry Ross, emeritus professor and former Anne and Bill France Distinguished Professor of Business in the Barney Barnett School of Business and Free Enterprise at Florida Southern College in Lakeland, Florida. The focus of this year's event is the Uniform System of Financial Reporting for Clubs. Attendees will have the opportunity to discuss the strengths and weaknesses, as well as, suggest changes and additions for the upcoming revised version."HFTP is excited to host this executive-level event for club professionals," said HFTP CEO Frank Wolfe. "Designed with intent to explore pressing industry issues, the HFTP Club Forum will serve as another great networking and educational opportunity for its club attendees."Attendees will be able to earn up to eight hours of continuing education credits at the HFTP Club Forum - a link for the CPE reporting will be provided at the conference.Online registration is open for the HFTP Florida Regional Conference, which precedes the HFTP Club Forum. HFTP is no longer accepting applications to register to attend the HFTP Club Forum. In addition, HFTP has several upcoming events. The HFTP Annual Convention is October 24-26, 2018 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. And HITEC Europe is April 10-11, 2019 at Palau de Congressos in Palma (Mallorca) Spain. HITEC Minneapolis is June 17-20, 2019 at the Minneapolis Convention Center in Minneapolis, Minnesota USA.For additional information about HFTP Club Forum, contact Linnet Baskett, director of club engagement & regionals at HFTP. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTP Hospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.###

Live from HEDNA Lisbon: Top experts share practical advice for hoteliers

HEDNA ·22 June 2018
On marketing to millennials - and anyone else online The most vivid keynote of the week came from Steve Bartlett, the founder of social media consultancy Social Change. Beyond the prototypical inspirational founder story, Steve offered some very specific advice for brands defined success selling to consumers online.While this wasn't a marketing conference, the reality of distribution is the digital channels (such as Instagram) are increasingly becoming bookable. This means those that sell online have to understand these emerging distribution channels. His advice:Become a publisher. well this advice has been standing for quite some time, successful brands these days know how to create content that resonates with their target audience, says Bartlett: "Branz they're winning set up internal teams as publishers, especially as Instagram shifts to bookings."Facebook: Brands should encourage content the facilitates meaningful conversations on this platform.YouTube: Consider frequency, as daily videos ranked higher Windows that are one-off. Episodic content also performs well.Fertile ground: Bartlett mentioned both podcasts and LinkedIn as still "thriving with opportunities."On brands outside of hospitality doing retail rightRetailing and merchandising continue to be hot topics in hospitality. Looking to expand additional revenues, many hotels are looking for interesting ways to deliver more than just a room.Kate Ancketill, of consultancy GDPR Creative Intelligence, offered a bevy of examples when attempting to answer the question "how to engage with tomorrow's customer?" Here are some standouts that audible enthusiasm from the crowd:The Museum of Ice Cream: this attraction was built with Instagram in mind. Offering only 30 minutes to explore, the space is full of interactive, memorable experiences -- such as a giant pool of sprinkles. The attraction ended up garnering so much attention on social media, that it has now gone on tour.Delta and Tinder's dating wall. Emerging from the insight that profiles with travel pictures were seen as more appealing, Tinder partnered with Delta to create a static dating wall that allow people to take more "sophisticated" pictures.Alibaba's "New Retail" experience. The new food retail experience, called Nema, offers seven paths to purchase for different needs and use cases. This targeted approach to satisfying specific consumer needs with targeted products within the one operation allows for maximum profitability. The brand's consumer group has different needs depending on the time of day and individual situation.Emphasizing how these experiential campaigns made a viral impact, the takeaway was to brainstorm ways that hotels could leverage their physical assets for a viral effect.Audience Poll, June 5th, 2018On developing and maintaining a fruitful client/vendor relationshipDuring the "Hotelier's View" panel, a group of hoteliers share their thoughts on how Hotels and their partner vendors can work better together.One of the key points was addressing account management and account servicing. Sarah Fults, of MGM Resorts, made an important distinction between the definition of vendor versus partner. The choice of word informs the approach, as vendors might not have as much skin in the game as partners. Fults prefers to use partners, to emphasize that this is a mutual beneficial relationship.However, many hoteliers, including some in the audience, felt that how their accounts for managed was a critical piece of satisfaction with any technology provider. From educating new hires to understanding the implications of new features, customer success was very important to hoteliers.On pain points in payments Payments continue to be a point of vigorous discussion, as the landscape's complexity only seems to increase with time. When struggling to implement the variety of payments that consumers expect, there are a variety of things that create headaches for hotels.As part of the standalone payments track, Mike Carlo, of ZanderPay, brought together a group of payment processors to share some of the hidden costs of payments for hotels."The biggest 'hidden' cost for the hotel industry is the lack of efficient payment processing for any cross-border guest. Whether it be cross-border fees charged by the card schemes or lack of transparency in FX conversions, hotels can pay 1 - 5% more than they should for any cross-border guests."On iterating new business models in an uncertain age If there's one thing that all businesses share today, it's that the digital transformation has required evolving business models. This applies to the hospitality industry, as well as the vendors that serve it.It's all about "how to thrive when disruption has become the norm," said Benjamin Devisme from Colossal Factory and Fernando Vives from NH Hotel Group. The quote that got the most reaction was that brands must"Believe in your model more than you believe in god."This applies to both business models and algorithmic models. The point is you have to put the full weight behind whatever model you choose to build around.Therefore, key criteria for successful models. Models must be:Rationable: It's a blend of French and English but the point is that models must be rational and reasonable given current business circumstances. Irrational business models don't work, especially in an uncertain environment.Shareable: If the model is not easy to share, it's likely not easy to understand. This complexity reduces the chance of success as the model is communicated throughout the value chain.Challengeable: Your brand's team needs to be able to prod and push, and make sure but the model stands on its own. It should be resilient but also pliable whenever needed.These observations are just one view into the many threads throughout the Lisbon event.In the weeks and months ahead, we will be publishing an ongoing series that explores the themes, trends, and conversations of the conference. A refresher for those who were there, and a look inside for those who weren't. Either way, the journey continues as we expand our scope towards understanding today's constantly evolving distribution landscape.Keep an eye out here on the HEDNA blog, as well as our LinkedIn page, for an ongoing series of articles around HEDNA Lisbon. Subscribe to our newsletter at https://www.hedna.org/members/blogs.aspAbout Hotel Electronic Distribution Network Association (HEDNA)HEDNA (Hotel Electronic Distribution Network Association) is a not-for-profit trade association whose worldwide membership includes executives and managers from the most influential companies in the hospitality industry. Founded in 1991, HEDNA's mission is to be the leading global forum for advancing hospitality distribution through collaboration and knowledge sharing. Its vision calls for HEDNA to be known for creating an environment that fosters strategic collaboration toward business development in the global hospitality industry. For more, visit www.HEDNA.org.

HITEC Houston Makes History as HFTP's Highest Attended Event in 65+ Years

HFTP ·22 June 2018
Hospitality Financial and Technology Professionals (HFTP) is pleased to announce that HITEC Houston broke barriers this week as the highest attended event in the association's history with over 6,650 attendees. Produced yearly by HFTP, Hospitality Industry Technology Exposition and Conference (HITEC) showcases the industry's latest innovations, and provides a top-notch education program for attendees. HITEC Houston took place from June 18-21, 2018 at the George R. Brown Convention Center in Houston, Texas USA.HITEC Houston featured over 120 speakers, including futurist Mike Walsh and data security expert Theresa Payton as the keynote speakers. The daily education sessions addressed trending topics including: data security, IT initiatives, sustainability and CSR, AI, leadership development, blockchain, millennials reshaping the industry and more. The Houston exhibit floor featured 397 exhibitors showcasing the latest in hospitality technology products and services. An impressive 47 registered press members were in attendance covering the event."Thank you to everyone who helped make HITEC Houston a huge success," said HFTP CEO Frank Wolfe. "HITEC Houston was not only the highest attended HITEC conference to date, but it was also the highest attended overall conference in HFTP's 65-year history. HFTP looks forward to continuing to serve the hospitality technology community in years to come. See you next year in Minneapolis!"The Entrepreneur 20X (E20X) Houston innovation competition for hospitality startups featured 16 startups, an expert panel of six judges and 16 industry mentors who coached the entrepreneurs before their four-minute pitch. Reply.ai won the E20X Judge's Award grand prize of $5,000 USD, and Beekeeper was chosen by conference attendees - via the HFTP Multi-event app - as the E20X People's Choice Award winner. The HITEC Houston Opening Party, presented by Samsung and HFTP, featured multi-platinum rapper Flo Rida and took place at the famous House of Blues Houston.Three hospitality technology industry leaders were recognized and awarded at HITEC Houston: 2018 HFTP International Hospitality Technology Hall of Fame recipients Tammy Farley and Jing Zhu; and 2018 CHTP of the Year recipient Sean Van Dyke, CHTP. HFTP also hosted its annual HITEC Helps social responsibility project during HITEC Houston, and raised funds for local nonprofit Compudopt - who provides technology access and education to underserved youth.Attendees with access to the HFTP Multi-event app can use it to refer back to the attendee list and exhibitors to follow-up on the event. HITEC Minneapolis is June 17-20 at the Minneapolis Convention Center in Minneapolis, Minnesota USA. In addition, HFTP has several other coming events. The HFTP Annual Convention is October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. And HITEC Europe is April 10-11 at Palau de Congressos in Palma (Mallorca) Spain. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org.Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

New Women in Technology Luncheon Announced for HITEC 2019 Minneapolis

HFTP ·22 June 2018
As HITEC Houston wraps up its biggest week, plans for next year's North American event in Minneapolis are already in the works. New to the program is a Women in Technology networking luncheon designed to connect professionals and honor industry accomplishments. HITEC (Hospitality Industry Technology Exposition and Conference), produced by Hospitality Financial and Technology Professionals (HFTP), is the world's largest and oldest hospitality technology event and is dedicated to recognizing those guiding the forward path of hospitality technology. The inaugural luncheon will be June 17, 2019 at the Minneapolis Convention Center, and will feature an accomplished business leader speaker. Following the initial luncheon will be additional regional programs throughout 2019."A primary reason that HITEC attendees return year after year is the opportunity to meet with fellow industry professionals to share their ideas and learn from each other," said Frank Wolfe, HFTP CEO. "The addition of the luncheon offers a dedicated opportunity to celebrate the successes of the professional women who have focused their careers to hospitality technology. Hopefully the program will continue in successive years and will be a place to follow the evolution and progress of the industry and the women's careers."HITEC Minneapolis is June 17-20 at the Minneapolis Convention Center in Minneapolis, Minnesota USA. In addition, HFTP has several other coming events. The HFTP Annual Convention is October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. And HITEC Europe is April 10-11 at Palau de Congressos in Palma (Mallorca) Spain. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org.Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.

HFTP Responds, Makes Changes to HITEC Europe 2019

HFTP ·17 June 2018
From the conference perspective, HITEC Europe's education program has received superior feedback each year. To accommodate for an overall modification of the event, there will be adjustments across all elements. This includes a reworking of the conference schedule to allow exclusive education hours and exclusive exhibit stand hours. As education is a key element to an event like HITEC Europe, the program planners will also provide access where possible to exhibitors and their staff, a frequent request made by exhibitors. Also, to provide the high-level networking and education opportunities for CIO/CFO delegates, invitation-only sessions during the conference and a private networking dinner will be incorporated into the schedule for this group.To build on the event, making it a hub of hospitality education and innovation, HFTP will continue to host co-located partner events at the Palau de Congressos, including HSMAI Region Europe and Entrepreneur 20X, a start-up pitch competition."One thing that was very clear from our evaluations, is that attendees want to make sure that HFTP continues to maintain the superior level of education offered and that we do not change our philosophy to a for-profit, 'pay to play' model," said Frank Wolfe, HFTP CEO. "As a not-for-profit organization, HITEC Europe has a dedicated group of industry experts who donate their time to both create and vet the education quality and HITEC Europe will continue that system."From the exhibition perspective, HFTP will make several logistical changes. These include requiring a higher service level from those who service stands, more food and beverage inside the exhibition, an easier registration processes and allowing exhibitors increased access to their stands for private appointments. Exhibition stand selection for HITEC Europe 2019 will be held in the same order as it occurred during the Amsterdam selection process.From a location prospective, evaluations indicated that attendees wanted the event to move around Europe. After consulting with HFTP partners, HSMAI, it was decided to locate the events at Palau de Congressos in Palma (Mallorca) Spain, the two year old center managed by Melia Hotels and located in one of the most beautiful resort areas in Europe. https://www.melia.com/es/palau-de-congressos/home.htmlhttps://www.melia.com/es/palau-de-congressos/home.htmlFor more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org.Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.

HFTP Announces Entrepreneur 20X Sponsorship Agreement with Amadeus at HITEC Houston

HFTP ·15 June 2018
Hospitality Financial and Technology Professionals (HFTP), producers of Hospitality Industry Technology Exposition and Conference (HITEC), is pleased to announce its Entrepreneur 20X (E20X) sponsorship agreement with Amadeus for HITEC Houston. The successful E20X pitch competition, featuring hospitality technology startups, will take place at HITEC Houston in the afternoon on June 18, 2018. HITEC Houston will take place from June 18-21, 2018 at the George R. Brown Convention Center in Houston, Texas USA.HFTP's Entrepreneur 20X program is a pitch competition that provides hospitality technology start-ups a career-boosting opportunity with exposure to top industry mentors, investors, leaders and executives. The startups compete for a cash prize, two separate awards and much more in this thrilling competition series. HITEC Houston attendees may visit startups following the competition in the HITEC Houston exhibit hall at the Innovation Lab."HFTP is excited for our partnership with Amadeus for this year's Entrepreneur 20X at HITEC Houston," said HFTP CEO Frank Wolfe. "Entrepreneurship plays an important role in fueling evolution to industries, and Amadeus supports this innovative spirit in the hospitality technology market by providing hospitality solutions for every stage of the consumer journey.""We are thrilled to support the competitors at E20X and see the newest ideas that can help shape the future of hospitality," said Hazem Hussein, Hospitality Division CEO at Amadeus. "Through our Amadeus Ventures Program, we have assisted over 1,200 early stage startups. By creating these mutually beneficial relationships, we bring innovate solutions to the industry."Amadeus develops open, cloud-native technology solutions for global hospitality organizations. From search and booking to check-in and departure, Amadeus's offerings help consumers improve efficiency, deliver exceptional experiences and exceed brand promise. Amadeus works with leading referral and reseller partners, technology companies, channel and lead generation organizations, as well as hospitality and academic institutions with one goal: to put customer needs first.For more information about E20X, email e20x@hftp.org. In addition to HITEC Houston, HFTP has several other events upcoming in 2018. HFTP Annual Convention will October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About AmadeusAmadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies). The Amadeus group employs around 15,000 people worldwide and does business in more than 190 countries. The company has central sites in Spain (corporate headquarters), France (development) and Germany (operations), and offices in 70 countries around the world. The group operates a transaction-based business model. Amadeus is listed on the Spanish Stock Exchange under the symbol "AMS.MC" and is a component of the IBEX 35 index. Learn more here.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP expanded HITEC in 2017 with two additional events outside the annual North American event: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

HITEC Houston Tuesday General Session Announced: "Technology and the Power of the C-Suite"

HFTP ·14 June 2018
Hospitality Financial and Technology Professionals (HFTP) added a new general session - "Technology and the Power of the C-Suite" - to the HITEC Houston education program. The session features C-level hospitality executives from brands, ownership groups and technology companies who will debate the future of emerging technology trends, funding for IT development and the nature of competition in a digital marketplace. The general session will take place from 8:30 to 10:00 a.m. on Tuesday, June 19, 2018. Immediately before the session, Tammy Farley and Jing Zhu will be inducted into the HFTP International Hospitality Technology Hall of Fame - HFTP's highest level of recognition in the area of technology.The session will be moderated by HFTP Global Treasurer Michael Levie, CHTP, COO at citizenM, and include the following c-level hospitality executives:Cindy Estis Green, co-founder and CEO, Kalibri Labs, LLCBarry Goldstein, EVP and chief commercial officer, WyndhamAsh Kapur, SVP, hotel asset management and chief revenue officer, Starwood Capital Group"From guest experience to business infrastructure, will hoteliers move outside of their core businesses to transform traditional brand models? Or, will third parties in the travel sector evolve to dominate the booking and stay experience for hotel guests?" asks HFTP CEO Frank Wolfe. "This new general session will explore the gap in the valuation multiples of public companies in travel, and discuss limits of loyalty, power of data, new economics in customer acquisition and how technology investments may play a role in establishing the winners in a dynamic new environment."In addition to HITEC Houston, HFTP has several other events upcoming in 2018. HFTP Annual Convention will October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org.Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

HFTP International Hospitality Technology Hall of Fame 2018 Inductees Announced

HFTP ·11 June 2018
The International Hospitality Technology Hall of Fame is HFTP's highest level of recognition in the area of technology. Since 1989, 44 individuals have received this award as a reflection of their contributions to the hospitality industry. Farley and Zhu were nominated and selected by their peers for representing the best in innovation and application, and for being leaders in their profession.Tammy Farley, co-founder and president of The Rainmaker Group, was selected for influencing the evolution of revenue optimization to meet the needs of today's global hospitality market. Since co-founding Rainmaker in 1998, she has been credited for her leading role in securing the company's impressive growth. Her natural abilities in entrepreneurship have proven vital in identifying opportunities that have helped Rainmaker to enhance and expand its industry leading portfolio of hospitality and gaming technology solutions. Over the past two decades, Farley has maintained her dedication to ensuring that more and more properties have the ability to leverage the latest advancements in revenue management technology."I am so very honored to be inducted into this prestigious group of hospitality professionals," says Farley. "Advancing the way hospitality revenue managers utilize technology has been both my personal objective as well as Rainmaker's corporate mission for over 20 years and it means a great deal to have our efforts recognized."Jing Zhu, founder and chairperson of the China Hospitality Technology Alliance (CHTA), was selected for establishing the Chinese hospitality technology network. CHTA aims to build industry innovation best practices and future platforms through talents in China and worldwide, and to connect ecosystems with leading-edge technologies to make travel and hospitality a better and fun space. Zhu is also CEO of 3D Networks a hospitality technology business where her emphasis on leading-edge hospitality technologies has resulted in a significant transformation for the business. She has more than 18 years of extensive experience in the IT/Telco industry."I am so honored and very humbled to receive such a significant award," said Zhu. "CHTA with a mission will continue striving for connecting East and West from innovation and technology perspectives."HITEC Houston will take place from June 18-21 at the George R. Brown Convention Centre in Houston, Texas USA. Also this year is HITEC Dubai, which will take place from December 5-7 at the Madinat Jumeirah in Dubai, UAE in partnership with Naseba. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

HFTP Announces Startups, Judge's Panel and Mentors for Entrepreneur 20X at HITEC Houston

HFTP · 6 June 2018
Hospitality Financial and Technology Professionals (HFTP), producers of Hospitality Industry Technology Exposition and Conference (HITEC), is pleased to announce the selected hospitality technology startups, expert judges panel and industry mentors that will participate in Entrepreneur 20X (E20X) at HITEC Houston. Sponsored by Amadeus, the E20X pitch competition will take place in room 342 on Monday, June 18, 2018 from 1:00 to 4:00 p.m. inside the George R. Brown Convention Center in Houston, Texas USA; all registered HITEC attendees are welcome to attend.E20X innovators will pitch their business concepts to a room of HITEC attendees and a panel of six judges. The E20X judge's panel will determine the "E20X Judge's Choice Award" winner who will receive $5,000 USD and will receive extensive promotion by HFTP. HITEC attendees will determine the "E20X People's Choice Award" winner by voting for their favorite startup through the event mobile app; attendees may visit startups following the competition in the HITEC Houston exhibit hall at the Innovation Lab. E20X mentors will meet face-to-face with the entrepreneur pitchers hours before the E20X competition takes place sharing their experience, answering questions and making invaluable connections.The 2018 E20X Houston pitching companies include: Beekeeper; Stratifyd; TrayAway; Shenzhen Showboom Technology Co., Ltd.; Zendelity; Bookcliff Software, LLC; Sencity Corp; Jibestream; Conichi; LuggAgent; Proxce, Inc.; Reply.ai; PopulStay Pte. Ltd.; When Labs; ZiFiSense; HeyMojo, Inc.The 2018 E20X Houston expert judges' panel includes:Carson Booth, CHTP, CEO, SnapShot GmbHDiane Estner, President, DANNI EnterprisesMark Fancourt, Travel and Hospitality Technology CXOPrakash Shukla, Managing Partner, Wayfare VcScot Campbell, CHTP, CTO, North America Concerts - Live NationVanessa Ogle, CEO and Founder, EnseoThe 2018 E20X Houston onsite mentoring team includes:Bernard Ellis, CHTP, CRME, President and Founder, Lodgital Insights LLCDonna Hale, CEO and Owner, FEH Consulting, LLCHenri Roelings, Founder and CEO, HsyndicateKathleen Erickson, Director - Guest Facing Technologies, Hilton WorldwideMichael Cohen, Managing Partner, TechPartnerRich Siegel, President and Publisher, Hospitality UpgradeRon Tarro, Managing Member, SalientVoice Ventures, LLCShannon McCallum, Vice President - Hotel Operations, Mandalay Bay Resort & CasinoSophie Pommois, Project Director Global Distribution, Global Hotel AllianceFor more information about E20X, email e20x@hftp.org. In addition to HITEC Houston, HFTP has several other events upcoming in 2018. The HFTP Annual Convention is October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP expanded HITEC in 2017 with two additional events outside the annual North American event: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

HFTP Launches New F&B Bytes Site, an Addition to its Online News Portfolio

HFTP · 5 June 2018
Hospitality Financial and Technology Professionals (HFTP) continues to build on its online news series with the addition of its F&B Bytes website. Powered by Hsyndicate, an electronic media-hub based in The Netherlands, F&B Bytes is an aggregated content destination where users will find the latest food and beverage news all in one place. Recognized as a global educator in the hospitality industry, HFTP now offers hospitality professionals online news resources specific to technology, clubs, finance, GDPR, F&B and its association at large. HFTP's informational sites include: HITEC Bytes, Club Bytes, Finance Bytes, F&B Bytes, GDPR Bytes and HFTP News.The website allows users to stay updated with food and beverage trends, information and updates in the same easy-to-access format featured on its other news sites. F&B Bytes is a cross-platform site serves as a daily news outlet that brings together specific publications, reports, feature articles, white papers and more."As the global spokes group for hospitality finance and technology professionals, HFTP has an obligation to provide our stakeholders with a trusted digital channel of information," said HFTP CEO Frank Wolfe. "Expanding the industry's access to curated knowledge is another reason that HFTP is granted nonprofit status and entrusted with experts who volunteer their time to provide solutions to everyday industry problems."HFTP's informational news sites were created with the goal of categorizing the large amounts of available information, and presenting the news in a more convenient way for users. F&B Bytes allows companies to publish their content to the site; registered users receive the additional benefit of having their content published to both F&B Bytes as well as PineappleSearch.com, the world's only hospitality-specific search engine. For those interested in publishing content or advertising on F&B Bytes, please contact HFTP Chief Marketing Officer Jennifer Lee, CAE at jennifer.lee@hftp.org or +1 (512) 220-4023.For more information, visit www.hftp.org and https://fb.hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.###
commercial

Clairvoyix Client Databases GDPR Ready Before Deadline

Hotel Online· 4 June 2018
Clairvoyix, the leader in data-driven marketing automation for the hospitality industry, announced today it has successfully processed more than 100 million past guest records to ensure clients’ General Data Protection Regulation (GDPR)-affected guests meet the requirements as stipulated in the regulation. The deadline to complete this was May 25.

Rechartered: HTNG's GDPR for Hospitality Workgroup

HTNG · 1 June 2018
HTNG has rechartered its GDPR for Hospitality Workgroup to build upon the group's White Paper and Self-Assessment outputs produced in Q1 of 2018. The group's previous work included key considerations, use cases and impacts of the European Union (EU) General Data Protection Regulation (GDPR) in hospitality.The workgroup will now focus on developing:Standard operating procedures for front line staff to address guest requests related to GDPRChecklists or guidance covering:Model clausesContractual guidance for data controller/processor agreementsLegitimate interest/contractual necessityData retentionAudit proceduresBusiness process data flowsThe kickoff teleconference for HTNG's GDPR for Hospitality Workgroup will be held on Wednesday, June 27, 2018 at 8:00 a.m. CST.Learn more about the previous work completed by HTNG's GDPR for Hospitality Workgroup here.

Multi-platinum Artist FLO RIDA will Perform at the HITEC Houston Opening Party, Presented by Samsung

HFTP ·25 May 2018
Hospitality Financial and Technology Professionals (HFTP), producers of Hospitality Industry Technology Exposition and Conference (HITEC), is pleased to announce a partnership with Samsung for the upcoming HITEC Houston Opening Party this June. HITEC Houston attendees are invited to the Opening Party, which will be a lively event filled with entertainment and food. Multi-platinum entertainer Flo Rida - one of the most downloaded artists of all time with 29 Billboard Hot 100 hits, over two billion YouTube views and over 80 million downloads - will perform at the Opening Party taking place on Monday, June 18 from 6:30 to 9:30 p.m. in the luxe environment of the House of Blues Houston. HITEC Houston will take place from June 18-21, 2018 at the George R. Brown Convention Center in Houston, Texas USA.HFTP and Samsung, which annually hosts a party coinciding with HITEC, are coming together to create a memorable evening that will help propel the week of hospitality education and networking."Between Samsung and HFTP, the HITEC Houston Opening Party is sure to be a night that will be remembered," said HFTP CEO Frank Wolfe. "The opening kick-off party for the largest HITEC of the year is open to all conference attendees. Join HFTP, Samsung and industry peers at the fabulous House of Blues for fun and mingling as everyone prepares for a busy and exciting week ahead.""Samsung has a multi-year legacy of delivering a big event at HITEC in which we bring the industry together as one," said Jonas Tanenbaum, vice president of hospitality TV division at Samsung Electronics America. "This year we are thrilled to join with HFTP for a kickoff to HITEC like never before at which we will demonstrate our collective commitment to the industry we serve."Samsung's vision of "creating a better world full of richer digital experiences, through innovative technology and products" aligns with the overall mission HITEC. HITEC Houston offers multiple sponsorship and advertising opportunities for those interested in promoting their company name to thousands of attendees. See which opportunities are still available by downloading the HITEC Houston Marketing Kit.HFTP remaining events for 2018 include HITEC Houston - HFTP's largest event of the year - from June 18-21 at the George R. Brown Convention Center in Houston, Texas USA. HFTP Annual Convention will October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

Businesses See GDPR as an Opportunity to Improve Data Privacy and Security

Lodging Magazine·22 May 2018
A new study from IBM reveals that nearly 60 percent of organizations surveyed are embracing the General Data Protection Regulation (GDPR) as an opportunity to improve privacy, security, data management, or as a catalyst for new business models, rather than simply a compliance issue or impediment. To reduce their exposure, the study indicated that the majority of companies are being more selective in the data they collect and manage, with 70 percent disposing of data ahead of the deadline for compliance.

Global MICE trends to look for

WORLDHOTELS ·18 May 2018
Frankfurt -- The MICE industry is an important component of the tourism industry and the economic development in destinations. The industry is still growing at a tremendous pace and generates millions in revenues. With the industry being dynamic and trends continue to change every year, Anke Ebinger, Director of Sales Central Europe, WorldHotels and Ganessan Suppiah, WorldHotels' Regional Vice President of Sales - Asia Pacific discuss the latest trends and predictions for the MICE industry as a whole. Here are some forecasts and predictions for 2018, provided by WorldHotels.New technologies have been transforming the travel industry. Which technological trends will be impacting the MICE industry this year?Anke Ebinger: Gone are the days, when venues only needed to provide an overhead projector. Now, venues not only need to provide high speed internet connection, but also virtual assistants. Technologies, like virtual reality, artificial intelligence, etc., will affect the travel experience. Virtual and augmented reality, web casting, live streaming and video conferencing are not considered luxury, they will become increasingly important. It is essential for venues to stay updated with these trends in order to stay at the top of the game.Ganessan Suppiah: We also see that apps become key features of events. Event apps provide easier registration and offer a conversation both before and after the event. Simplify is the buzzword for 2018. Everyone in the MICE industry will ensure that the guest's journey is easy and efficient. It is not all about AR and AI, this year will also be about enhancing the human elements of events. Technology will help to personalize experiences; it won't replace the human interaction, but will enhance it. At WorldHotels, we expect an increase in virtual attendance at events. Therefore, venues need to provide opportunities for online attendance and intervention, so people inside and outside the venue can participate. 360-degree images and virtual reality on Youtube, Facebook and Periscope will become important for event promotion this year.Anke Ebinger: An important topic this year will be the GDPR (General Data Protection Regulation), that comes into force this month. It will come with a lot of challenges but also opportunities to improve data quality and transparency.What are the most requested destinations for 2018?Ganessan Suppiah: There is an increase in business coming to the countryside. A lot of organizers look for venues that provide tranquil settings. Go local is another trend, that we can see. People are looking for authentic relationship and behind-the-scenes experiences with local experts. They want to actively participate in the communities they visit.What do MICE venues need to offer in order to be successful this year?Anke Ebinger: Standard conference halls and regular buffet food are no longer sufficient to please and satisfy our clients. Unique experiences count. Spa treatments, team building, cocktail courses, venues need to offer fun activities alongside the serious business focus. For the younger generations, work is life and life is work. Therefore, meetings should not be dull, but provide offerings activities and meeting spaces to lure the guests. Venues that provide exciting new experiences will have the most ROI.Ganessan Suppiah: We see that demand has clearly shifted from traditional venues to more personalized places. Events need to be more experiential. Organizers want tailor-made experiences with a unique flavor. Flexible meeting spaces are near the top of every participants' wish list. Venues need more than just to provide a space for an event, they need to create the overall personalized experience for the client. People do not want a cookie-cutter approach, they value individuality. Therefore, flexibility is a must these days to organize the event to specific requests.What about the expectations from the younger generations. Do they differ?Ganessan Suppiah: Organizers need to create more interaction and involvement from the audience. Younger generations do not fancy traditional speakers anymore. Interactive elements are critical; people prefer engagement to instruction. Activities, greater collaboration among people and information exchange sessions will become more important this year.Anke Ebinger: Generation Y and Z are more conscious of wellbeing and health; therefore, wellness will become a much higher priority. Fresh and healthy food instead of biscuits and cakes, strong emphasis on brain food, this is a trend which we experience already. Catering will also no longer be only a facility to be provided at a venue, but it will be something to impress the guests. Boring food sets an overall boring tone to an event. Organizers expect the latest innovations in food and we expect to see this trend develop and become more creative. More and novel concepts will delight guests this year. Food needs to be Instagram-worthy.About the intervieweesA veteran of the hospitality industry for over 30 years, Ganessan Suppiah has served WorldHotels for over 11 years and was recently promoted to Regional Vice President of Sales - Asia Pacific. Suppiah has been a driving force of the Sales department when he first started off as the Director of Sales for Australia and New Zealand in 2007, before moving to the United Kingdom for his new role as Regional Director of Sales for the UK, Ireland, Nordic and Russia in 2016. In his current role, Suppiah leads all sales strategies and initiatives in the region, out of his base in Sydney, Australia.Anke Ebinger joined WorldHotels in 2000 as Key Account Manager Central Europe. In her current role as Regional Director of Sales Central Europe, she is leading the Worldhotels Sales Force for Germany, Austria & Switzerland. By building long-lasting relationships and networking with corporate clients, Consortia partners and MICE buyers and implementing marketing strategies, organizing custom-tailored activities, analyzing trends and results they ensure driving revenue to 350 Worldhotels members worldwide.About WorldHotels CollectionNewly relaunched, the WorldHotels Collection delivers proven soft brand solutions for a curated global offering of over 350 of the finest independent hotels and resorts. Founded by hoteliers dedicated to the art of hospitality, only WorldHotels curates the best independent properties around the globe, each reflective of the locale by offering intuitive service, and a refined sense of character. WorldHotels' proprietary 'Start With Why' philosophy helps each hotel identify their unique set of assets that distinguish and elevate their guest experience and revenue generation performance from the competition. Geared to both business and leisure travelers, the WorldHotels Collection is classified into three tiers allowing guests to select the offering that meets their needs: WorldHotels Luxury, WorldHotels Elite and WorldHotels Distinctive.
commercial

How to Deliver Personalized Guest Experiences in the Age of GDPR and Data Privacy Concerns

Hotel Online·17 May 2018
Hotels are faced with an interesting dilemma. We’re entering a time of hyper-personalization — guests show dominating preference for hospitality experiences which are more unique in nature and catered to individual needs/expectations. However, riding the coattails of the on-going personalization trend comes the initial implementation of GDPR on May 25th.

A Decade Later, CMOs Still Struggling To Optimize Routes To Revenue

Chief Marketing Officer (CMO) Council ·16 May 2018
Despite a mandate to drive growth, chief marketers are still stuck in a decade-long rut that has yet to see them fully optimize the lifetime value of existing customers. In 2008, when asked if brands were fully realizing the revenue potential of customers, 76 percent said no. Ten years later, 77 percent of respondents to the same question in a new Chief Marketing Officer (CMO) Council audit still say no, and 10 percent say they are not even sure.This failure to capitalize on customer revenue potential does not come as a surprise as the majority of marketers are missing an opportunity to leverage opt-in, triggered communications, including transactional email, to further relationships with customers. According to the latest study by the CMO Council and communication management platform Sendwithus, just 36 percent of respondents are leveraging transactional emails as an opportunity to further the value of relationships. While 30 percent believe they are engaging through triggered emails, it is only to reaffirm or acknowledge a past transaction, not to intentionally develop a more meaningful customer relationship. This occurs despite 94 percent of respondents' belief that delivery of personalized communications across all customer touchpoints is critical to achieving profitable customer experiences.The new report, titled "Gaining Traction With Every Digital Interaction," reveals that collaboration around the channels of choice for the customer is critical to turning an automated touchpoint into a revenue-producing opportunity. According to 34 percent of marketers, transactional emails are not leveraged as a relationship and revenue driver because they are created outside of marketing, with little opportunity to collaborate or align across functional areas.Following the inability to collaborate and align as a roadblock to success, meetings and manual processes emerge as additional gaps between the growth strategy and real-time delivery. When asked to detail the state of collaboration across key stakeholders in customer experience, 29 percent of marketers reveal that collaboration comes in the form of meetings to align on strategies and timelines while 26 percent say that collaboration is left to team leaders who collect input and feedback as needed."Collaboration around the customer should not be an afterthought," noted Liz Miller, Senior Vice President of Marketing for the CMO Council. "Consumers are triggering communications, quite literally giving brands the go-ahead to continue communications. According to the BMA, 75 percent of revenue attributed to email is generated by triggered campaigns versus the traditional marketing campaign. Yet far too often, we view the triggered email as an operational byproduct of an action...a functional task that can be automated and not a valuable opportunity to continue a dialogue. To overlook this touchpoint is, quite plainly, to overlook revenue and growth opportunities."Marketers plan to realize revenue through key strategies to optimize profitable relationships. Among the top strategies are personalizing communications across all touchpoints (64 percent) and identifying new ways to improve upsell and cross-sell opportunities for existing customers (64 percent). Marketers will also commit to continuous cycles of testing with the specific goal of improving individual communications to create more contextual and relevant experiences while 26 percent have committed to better leveraging opt-in communications like transactional emails."For marketers to execute on their commitment to optimize value across all touchpoints, they will be required to take specific and intentional actions to close the gaps that exist across functional silos," noted Matt Harris, Co-founder and CEO of Sendwithus. "This means facilitating efficient collaboration between teams, from marketing to product to engineering--teams committed to the common goal of delivering individualized, real-time, relevant and insight-driven email experiences. Transactional and triggered emails represent a massive opportunity to improve the customer experience and fuel growth, and effective, cross-functional collaboration is the key to unlocking that opportunity."The report is based on research conducted by the CMO Council though an online audit, which collected insights from 179 senior marketing leaders in the early months of 2018. Some 43 percent of respondents represent organizations with revenues more than $500 million USD per year, with 38 percent holding titles of CMO, senior vice president of marketing or head of marketing.The 25-page white paper also includes an investigation into how only 13 percent of marketers feel they are fully exploiting customer revenue opportunity strategies and engaging differently, including how these leaders are driving deeper relationships, collaborating across stakeholders and leveraging data to uncover new opportunities and options for engagement. To download the complimentary strategic brief, click here.About SendwithusSendwithus has been helping leading brands, including Microsoft, Autodesk, and Zillow craft exceptional communications experiences since 2013. Dyspatch by Sendwithus is a cloud-based, communications management platform that allows Enterprise organizations to centralize email security, compliance, and reputation management while streamlining collaborative creation, revision, and approval work flows. The GDPR-compliant solution empowers teams to deliver powerful, global communications that engage customers, drive growth and increase revenue. To learn more about Sendwithus, visit www.sendwithus.com. To learn more about Dyspatch by Sendwithus, visit www.dyspatch.io. To join the Sendwithus team, visit www.sendwithus.com/careers.

HITEC Houston Keynote Speakers Announced, Exhibit Hall Sold Out

HFTP · 9 May 2018
Two authorities on operating your business in a digital-dependent world have been added to the education program for Hospitality Financial and Technology Professionals (HFTP)'s upcoming Hospitality Industry Technology Exposition and Conference (HITEC). The opening keynote presenter is Mike Walsh, a 21st century business designer, futurist, global nomad and author. The event's closing keynote is Theresa Payton, a former The White House CIO and cybersecurity authority. HITEC Houston is the second, and largest, of three HITEC events planned for 2018, and will take place from June 18-21 at the George R. Brown Convention Center in Houston, Texas USA.On Monday, June 18, 2018, Mike Walsh will take the HITEC Houston stage from 4:30 to 5:45 p.m. to discuss his topic of "Reinventing Leadership for the Age of Machine Intelligence." Walsh is the CEO of Tomorrow, a global consultancy on designing companies for the 21st century. He advises leaders on how to thrive in the current era of disruptive technological change rather than focusing on the distant future. Walsh takes an anthropological approach scanning the near horizon for emerging technologies and disruptive shifts in human behavior, and then translating these into pragmatic plans for digital transformation. He has many clients spanning the global Fortune 500, and also founded Jupiter Research in Australia.On Thursday, June 21, 2018, Theresa Payton will take the HITEC Houston stage from 2:15 to 3:15 p.m. to discuss her topic of "Hype or Reality? Your Workplace and Blockchain, Cryptocurrency, Artificial Intelligence, Machine Learning and the Internet of Things." Payton was the first female to serve as The White House chief information officer, and she was named number four on IFSEC Global's list of the world's Top 50 cybersecurity influencers in security and fire 2017. Payton is a well-respected authority on Internet security, data breaches and fraud mitigation. With real-world strategies and solutions, she helps public and private sector organizations protect their most valuable resources."The HITEC Advisory Council has planned a stellar education program for this year's event, including two reputable keynote speakers," said HFTP CEO Frank Wolfe. "Shifting gears into today's technology dependent society, both keynote speakers have extensive knowledge on how businesses and leadership can adapt into more modernized, thus successful, entities."Booth space for HITEC Houston is sold out. A waiting list is available on a first-come, first-served basis for booth space - a floor plan of the exhibit hall is available on the HITEC Houston website. HITEC is the world's largest hospitality technology exposition and conference with over 337 companies and 887 booths occupying this year's show floor. HITEC offers a unique combination of top-notch hospitality technology education, led by industry peers and experts, and an unparalleled trade show showcasing the latest hospitality technology products and services. Beginning in early June 2018, HITEC Houston exhibitors will have the opportunity to select space in advance for next year's show.In addition to HITEC Houston, HFTP has several other events upcoming in 2018. HFTP Annual Convention will October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

Is Your Hotel's Data Secure?

apaleo GmbH · 8 May 2018
Is Your Hotel's Data Secure?How To Process Payments Risk-FreeAre you taking the right actions to make sure that your hotel's data is secure? There are security measures and standards in place to ensure that you and your guests aren't at risk, particularly when processing payments. Here are the details about these standards, what they mean for your hotel, and how to ensure that you are safe.An Overview of PCI DSSWhat is PCI DSS?PCI DSS is short for the Payment Card Industry Data Security Standard. Opposed to GDPR, the PCI DSS is not a law, but a standard defined and maintained by an independent entity created by major payment card brands. Whenever you want to accept credit cards from brands like VISA and MasterCard, you are required to be compliant with this security standard. The PCI DSS can be seen as a collection of best practices or rules on how to treat the sensible payment card data entrusted to you by your guests in order to prevent data breach and fraud.Do I have to be compliant?Whenever you make a contract with a payment service provider to process credit cards on-premises or online, you will have to demonstrate your compliance. Depending on the payment provider or the acquiring bank and the size of your business you have either to fill out a self-questionnaire or might even have to conduct an on-site audit with a Qualified Security Assessor (QSA).What can happen if I am not compliant with PCI DSS?If payment card data entrusted to you is leaked and misused the payment brands will penalize the acquiring bank. Those fines might be passed to you as a merchant if you are found to be non-compliant. They can be somewhere between 5,000 EUR and 100,000 EUR for every month you are non-compliant, and, in the worst case, you might lose the right to accept payment cards from the major payment card brands. In addition, you could face legal issues and a damage of your reputation. So, best is to see the rules from the PCI DSS as a guide that helps you to secure your business.Choosing Compliant Technology PartnersHotels can ensure that they remain PCI DSS compliant by choosing technology partners that are PCI DSS certified. This applies to any technology that the hotel uses to process payments, which, for most hotels will start with their PMS. As apaleo was building its PMS architecture, PCI compliance was considered from the start, so we were certified within a matter of weeks.How do technology partners get certified?Technology providers should conduct on-site audits to prove compliance. At apaleo, these audits are conducted yearly. QSA Adsigo inspects the technical implementation to identify any potential risks how sensitive cardholder data can be leaked and also checks our security policies and processes. When compliance can be validated, technology providers receive an AOC. apaleo customers can download ours here. With this AOC and the acknowledgment of responsibility from your provider, hoteliers can easily fulfill the requirement 12.8 from the PCI DSS on service provider management.A Hotel's ResponsibilitiesTechnology partners like apaleo allow hotels to run their business in compliance with PCI DSS, but there are still things you need to take care of. Full details on which requirements you need to fulfill can be found on the official website of the PCI Security Standards Council.E-Commerce and Mail Order / Telephone Order (MoTo)If you accept cards on your website and other online channels like booking.com, or you accept credit cards for mail and telephone orders, then the PCI requirements will be related to restricting user access to cardholder data, ensuring compliance of your service providers and maintaining an incident response plan at max. This also depends on your bank or payment service provider.Card-present with modern IP based card terminalsIf you also process payment cards on-premises using a modern IP based terminal connected to the payment service provider through the internet you will be exposed to additional requirements. Most banks or payment service providers will only obligate you to this high standard if you are processing a high volume of terminal transactions though. The payment service provider Adyen, which is used for payment processing in apaleo, currently only sets these high standards if you process more than 1mio transactions.If so, then you will have to clearly separate the network of the IP terminals from the other networks in your hotel and have firewall rules in place that ensure the terminals can only communicate with the payment service provider through securely encrypted connections. All systems connected to the network of the IP terminals will belong to the so-called card data environment (CDE). Only authorized persons should have access to those systems, which also implies heavier policies and documentation efforts to you. On top of that you will have to run a quarterly external vulnerability scan.

Participate in HFTP's Entrepreneur 20X at HITEC Houston

HFTP ·25 April 2018
Hospitality Financial and Technology Professionals (HFTP), producers of Hospitality Industry Technology Exposition and Conference (HITEC), is currently accepting applications for participants, judges and mentors for Entrepreneur 20X (E20X) at HITEC Houston. Those interested can apply via the HITEC website - startups can apply here, and volunteers can apply here. E20X Houston will take place on Monday, June 18 from 1:00 to 4:00 p.m. at the Gorge R. Brown Convention Center in Houston, Texas.E20X participants will be selected from the field of applicants and pitch their business concepts to a panel of expert judges and HITEC attendees and exhibitors. Participants will have access to a team of mentors before the competition, who will inspire and educate the startups by lending them insights, expertise and guidance. The E20X judge's panel will determine the grand prize, "E20X Judge's Choice Award," winner while the audience will determine the crowd favorite, "E20X People's Choice Award," winner. Selected startups will also receive a kiosk in the HITEC Houston exhibit hall.E20X mentor opportunities are available to industry professionals who would like to volunteer and share their knowledge with participants the day of the competition. Day-of mentors will meet face-to-face with participants in a series of pre-booked meetups hours before the E20X competition takes place sharing their experience, answering questions and making invaluable connections."Being an entrepreneur, running your own business, can be challenging in the sense that you are solely making decisions without the guidance of feedback," said HFTP CEO Frank Wolfe. "HFTP's Entrepreneur 20X event gives startups the opportunity to showcase their products, services and ideas in front of a global network of industry peers including investors, c-level experts and a judges panel that is guaranteed to serve as a steppingstone on your path to success."HFTP remaining events for 2018 include HITEC Houston - HFTP's largest event of the year - from June 18-21 at the George R. Brown Convention Center in Houston, Texas USA. HFTP Annual Convention will October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.

HFTP Announces 2018 CHTP of the Year Recipient

HFTP ·23 April 2018
Hospitality Financial and Technology Professionals (HFTP), will honor Sean Van Dyke, CHTP as the 2018 Certified Hospitality Technology Professional (CHTP) of the Year at HITEC Houston this June. The CHTP of the Year award honors the individual that scored the highest on the CHTP certification exam within a given year. HITEC Houston, HFTP's second and largest HITEC of 2018, will take place from June 18-21 at the George R. Brown Convention Center in Houston, Texas USA.Van Dyke works as a director of IT at St. Julien Hotel & Spa, a luxury four star/diamond spot located in Boulder, Colorado USA. Van Dyke mentions computers are both his day job and also his hobby. He enjoys building virtual environments, dabbling with containers and staying up on the latest VR news."Getting the CHTP certification made a lot of sense for me," said Van Dyke. "It offers recognition of my specialized knowledge in both my field of study and the particular industry in which I make my career applying those skills. It is a unique designation which stands out to my industry colleagues."Developed jointly by HFTP and the Educational Institute (EI) of the American Hotel and Lodging Association (AH&LA), the CHTP designation is the ultimate achievement in hospitality information technology by showing a dedication to both the hospitality and technology industries. The CHTP exam was first given in 1994 at HITEC in Dallas, Texas USA. Since then, more than 400 professionals have earned the CHTP designation around the world. HFTP also administers the examination and awards the Certified Hospitality Accountant Executive (CHAE) industry designation.HFTP's certification programs are globally recognized for setting industry standards for hospitality finance and technology. Qualification for the exams is based on level of education and experience in the industry; student programs are also available. Active certificants have reported higher salaries and various career advancement opportunities. Becoming certified indicates and individual's commitment to professionalism, continuing education and their chosen career path.For more information on HFTP's certification programs, contact HFTP Certification Manager Robin Bogdon at certification@hftp.org or visit www.hftp.org.HFTP remaining events for 2018 include HITEC Houston - HFTP's largest event of the year - from June 18-21 at the George R. Brown Convention Center in Houston, Texas USA. HFTP Annual Convention will October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org. Download the 2018 HFTP event mobile app from the Apple Store or Google Play - information coming available as each event nears.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

Hospitality Experts Gather for HFTP's Second European HITEC

HFTP ·16 April 2018
In its second year, Hospitality Financial and Technology Professionals (HFTP) European HITEC was held last week where top industry experts exchanged knowledge geared toward shaping the future of hospitality globally. Discussions were held on the hottest topics in the industry - artificial intelligence, voice recognition, data science, robotics, customer journey and the EU GDPR. Over 100 companies displayed the latest in available hospitality technology products available around the globe.Kicking-off the event was HFTP's Entrepreneur 20X (E20X) where 11 entrepreneurs presented their innovative technology to a panel of expert judges. Startup KITRO was awarded the Judge's Choice grand prize award of EUR2,500. Following the competition, participants were available to meet with delegates in the Innovation Lab. Delegates had an opportunity to select their favorite innovative technology, which differed from the E20X Judges Award. For the second time, the favorite technology of delegates at a HITEC event went to Arrivedo.Another highlight of the conference might well have been the largest gathering ever of European hospitality CIO and CFOs. The invitation only event, sponsored by Fourteen IP Communications, provided the c-level audience an opportunity to address current day problems and speculate about the future. The sometimes spirited discussion offered insight into what the near future trends might be, and what the roles of industry professionals will be in the future. The stellar educational program ended with Frits van Paasschen, best-selling author and former CEO of Starwood Hotels and Resorts, providing unique perspective on trends shaping the global economy.The partner of the conference - the exhibitions - was not as stellar or up to HFTP standards. "Producing hospitality events for more than four decades, and being a nonprofit organization, HFTP sets higher standards regarding the quality and overall experience of our stakeholders than other conferences and exhibitions," said HFTP CEO Frank Wolfe. "We work passionately on behalf of the industry year-round to provide the best possible tools and experiences for all of our participants - including our exhibiting companies. A positive exhibitor experience was not the case at this event."The first sign of trouble exhibitors experienced was set-up preparations, which overflowed into actual opening exhibit hours. During the event, exhibitors experienced internet problems and the traffic inside the exhibition hall was clearly disappointing.Although buyers registered for the event, checked in on site and were available on the event app, the numbers inside the exhibitions were not what we expected. So, in recognition of the energy and time HFTP supporters spent preparing for the event, ALL exhibiting companies were offered a partial refund of their stand reservation fees. "HFTP continues to expand and evolve for the industry and its promise is to do our best to make the quality of the experience positive," Wolfe said. "In spite of the troubles, HITEC Amsterdam already has really good support from the exhibitions side and has sold almost 50 percent of the available stands for 2019."HFTP remaining events for 2018 include HITEC Houston - HFTP's largest event of the year - from June 18-21 at the George R. Brown Convention Center in Houston, Texas USA. HFTP Annual Convention will October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career. Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes and HFTP GDPR Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.

HFTP Announces Dates and Location for Second Annual HITEC Dubai

HFTP ·11 April 2018
Building on the expertise of planning and producing the world's largest hospitality technology show, Hospitality Financial and Technology Professionals (HFTP), producers of Hospitality Industry Technology Exposition and Conference (HITEC), will host HITEC Dubai 2018 from December 5-6, 2018 at the Madinat Jumeirah in Dubai, UAE. Produced in partnership with Naseba, HFTP's HITEC Dubai will serve as the association's third and final HITEC of 2018.The event is a Middle Eastern counterpart to the tremendously successful annual HITEC which brings together thousands of individuals from the hospitality technology community to a different city in North America each year. Since Dubai is one of the world's leading international business centers and regional hubs with a booming hospitality industry, HFTP has expand its recognized HITEC to the region. HFTP recently opened a Dubai Research Center, which serves as an office space and research center, located in the Dubai World Trade Centre. HFTP has employed two graduate students from The Emirates Academy of Hospitality Management to conduct regional research, benefitting the association and its international scale of events and resources."Last year's inaugural HITEC Dubai event featured 600+ hospitality stakeholders, 40+ solution and service providers and 30+ industry expert speakers," said HFTP CEO Frank Wolfe. "The demand for HITEC Dubai 2018 was such a great success that the event outgrew its initial venue. HFTP is excited to expand its educational resources and expert networks across The Middle East."The partnership between HFTP and Naseba for HITEC Dubai combines both organizations' vast experience in the sector to build the ultimate hospitality technology platform in the GCC region. Naseba brings additional, local expertise to the event whereas HFTP has appointed a HITEC Dubai Advisory Council to assist with the education program.Planning for HITEC Dubai has begun, and will reflect practices and trends specific to The Middle East. Top regional experts will be diligently selected to volunteer their industry expertise on the HITEC Dubai Advisory Council and provide guidance for the event's education program. Reservations for exhibit space at HITEC Dubai are now being taken. HITEC Dubai also offers multiple sponsorship and advertising opportunities for exhibitors to increase impressions before and after the show. For more information, contact HFTP Director of Exhibits Paula Lerash, CEM at Paula.Lerash@hftp.org.In addition to HITEC Dubai, HFTP is currently hosting HITEC Amsterdam from April 11-13 at the RAI Convention Centre in Amsterdam. The larger HITEC Houston is from June 18-21 at the George R. Brown Convention Center in Houston, Texas USA. For more information about HITEC and HFTP's other international activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org and www.hftp.org/hitec. Click here to watch a video from HITEC Dubai 2017.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes and HFTP GDPR Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.###

HFTP Launches New Multi-Event Mobile App for Upcoming 2018 Conferences, Including the Upcoming HITEC Amsterdam

HFTP · 6 April 2018
Gearing up for the first Hospitality Industry Technology Exposition and Conference (HITEC) of 2018, event producers Hospitality Financial and Technology Professionals (HFTP) is excited to announce the launch of this year's "HFTP Events" mobile app. The HFTP event 2018 mobile app is home to all the information attendees and exhibitors will need for HITEC Amsterdam, HITEC Houston and Annual Convention this year, with information coming available as the event nears. Available now for download from the iTunes Apple Store and Google Play, the app will serve as a comprehensive guide for information on education sessions and exhibits while also providing social feeds and in-app correspondence capabilities for exhibitors and attendees.The HFTP events 2018 mobile app is a benefit for event attendees, serving as an interactive and informative tool. Users should create a profile and login to gain access to all app functionality. Once logged in, users will have the ability to create a customized educational schedule and link speaker biographies, session evaluations and more. Mobile app users will also be able to connect with other attendees using searchable directories, direct messaging and meeting booking functionalities. Robust searching gives users the capability to network a practical way to find and make direct contact for potential business opportunities."As a hospitality association, HFTP is always looking for ways to enhance the experience for our event attendees and members," said HFTP CEO Frank Wolfe. "The decision to create a combined mobile app again in 2018 comes from our determination to offer corporate event attendees a feature-rich tool in an easy-to-use and convenient platform. Attendees will not only benefit from the interactive capabilities and mobile planning functions, the app gives users a front seat to all of the event information."The HFTP event mobile app is a resource complete with all the information you will need to navigate the association's upcoming events in 2018. Event maps, floorplans, survey links, information sites, educational credits are only some of the resources available inside the app. Discover information about event speakers, exhibitors, sponsors, Entrepreneur 20X (E20X) and much more. Stay updated with HFTP through the app's activity feed feature, which streamlines all social channels into one space.Next up on the HFTP event schedule is HITEC Amsterdam - the first of three HITEC events HFTP will produce in 2018 - taking place next week from April 11-13 at the RAI Convention Centre in Amsterdam. HITEC Houston, HFTP's largest event of the year, will take place from June 18-21 at the George R. Brown Convention Center in Houston, Texas USA. HFTP Annual Convention will take place October 24-26, 2018 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE.For a full listing and more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes and HFTP GDPR Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

HFTP to Develop Joint Program for Students of the NYU School of Professional Studies

HFTP · 2 April 2018
Hospitality Financial and Technology Professionals (HFTP) is pleased to announce the joint development of a new program with the NYU School of Professional Studies (NYUSPS ) Jonathan M. Tisch Center for Hospitality and Tourism, which provides the students with the opportunity to prepare for their HFTP Certified Hospitality Technology Professional (CHTP ) designation.The program, which is expected to launch in the 2018-2019 academic year, will include HFTP-approved CHTP information in the School's 14-week class syllabus. A faculty advisor, who has attained and maintains the CHTP certification, will be appointed by NYUSPS to teach the class and oversee the program offerings. Upon completion of the class, the first step in attaining the designation is to submit a Student CHTP Certification Application to HFTP and take the certification exam."Receiving a hospitality designation from HFTP is a good way for students to jump-start their professional careers in hospitality," said HFTP CEO Frank Wolfe. "HFTP's certification programs are globally recognized for setting industry standards for hospitality finance and technology."Nicolas Graf, associate dean of the NYUSPS Jonathan M. Tisch Center for Hospitality and Tourism, who was instrumental in moving this initiative forward, commented "We are delighted that through our agreement with HFTP, we will be able to offer our students additional educational and credentialing opportunities in areas that are driving forces in the hospitality industry."HFTP offers the only designations for finance and technology professionals who are working in the hospitality industry. Both the CHAE and CHTP designations require professionals to sit for an initial competency exam, and complete continuing education credits for each renewal cycle. Qualification for the exams is based on level of education and experience in the industry; student programs are also available.For more information about HFTP's certification programs, contact HFTP Certification Manager Robin Bogdon at robin.bogdon@hftp.org or visit www.hftp.org. For immediate information, visit the FAQ pages for both CHTP and CHAE certifications.About the NYUSPS Jonathan M. Tisch Center for Hospitality and TourismThe NYUSPS Jonathan M. Tisch Center for Hospitality and Tourism has prepared global leaders in the dynamic, expanding industries of travel, tourism, and hospitality for more than 20 years. With widely recognized, cutting-edge undergraduate and graduate degree and noncredit Career Advancement Courses and Professional Diplomas, as well as a deep commitment to integrating theory with practice, the NYUSPS Tisch Center is the perfect environment in which to embark upon an academic journey that prepares professionals for careers in hospitality and tourism. Students have access to the extraordinary resources of New York University, one of the world's leading research and teaching institutions. Tisch Center students benefit not only from the expertise of dedicated full-time faculty members, but also from adjunct faculty members and guest lecturers who are renowned in their fields, unparalleled access to industry leaders, invaluable site visits and study away opportunities, and highly successful global alumni who serve as mentors. Through rigorous curricula, applicable research, and a hands-on approach to learning, students gain the preparation, knowledge, and skills sought by employers. For more information about the NYUSPS Jonathan M. Tisch Center for Hospitality and Tourism, visit sps.nyu.edu/tisch.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes and HFTP GDPR Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.

OpenTravel Advisory Forum Amsterdam to be Co-located with HFTP's HITEC Amsterdam in April 2018

HFTP ·29 March 2018
OpenTravel Alliance (OpenTravel), a nonprofit responsible for developing and maintaining interoperability for disparate systems in all verticals of the travel industry, is pleased to extend its partnership with Hospitality Financial and Technology Professionals (HFTP) and co-locate European conferences in April 2018. OpenTravel will co-locate its Advisory Forum, taking place from 11-13 April 2018, with HFTP's HITEC Amsterdam, taking place from 11-13 April 2018. Both events will take place at the RAI Convention Centre in Amsterdam.Online registration and housing is open for the OpenTravel Advisory Forum. Agenda highlights for the Advisory Forum include: education from recognized technology leaders, case studies from companies utilizing OpenTravel standards, collaborative panels on enabling the consumer experience, evolving distribution standards, collaboration stories on standards, networking and more. Also, the results from the OpenTravel Virtual Hackathon held in March will be revealed at the OpenTravel Challenge.Education topics range from GDPR and evolving distribution standards to hospitality and tourism in Europe. As an organization that represents the business and leisure consumer's end-to-end travel, the OpenTravel Advisory Forum will feature the latest travel trends for a unified consumer experience."OpenTravel is the source for the most adopted, cross-industry technology standards that enable business solutions driven by the travel community," said Mike Tinkey, CEO at OpenTravel. "We are excited to co-locate in Europe our Advisory Forum with HFTP's regional HITEC Amsterdam, and provide attendees with more resources and education in one setting", shared Susanne Auinger, Chairperson of OpenTravel and the OpenTravel Advisory Forum Amsterdam.Together, OpenTravel and HFTP encompass an extended group of stakeholders and industry professionals; combining resources will enable better communication, and allow stakeholders to conduct business more efficiently.For more information about OpenTravel Alliance, please contact media@opentravel.org or visit http://opentravel.org. To register for the OpenTravel Advisory Forum, click here.About OpenTravel AllianceOpenTravel Alliance is passionate about solving the problems inherent with connecting multiple systems within the complex travel distribution arena. Our mission is to enable the future of travel by driving the evolving digital experience for consumers. OpenTravel Alliance creates, expands and drives adoption of open specifications, including but not limited to the use of XML, for the electronic exchange of business information among all sectors of the travel industry.OpenTravel Alliance is comprised of companies representing airlines, car rental firms, hotels, cruise lines, railways, leisure suppliers, service providers, tour operators, travel agencies, solutions providers, technology companies and distributors. Tens of thousands of OpenTravel Alliance message structures are in use, carrying tens of millions of messages between trading partners every day.OpenTravel Alliance is a not-for-profit trade association, founded in 1999 by travel companies, with a primary focus on the creation of electronic message structures to facilitate communication between the disparate systems in the global travel industry. For more information on OpenTravel Alliance membership, new products, or projects, please visit http://www.opentravel.org or email info@opentravel.org.Follow OpenTravel on Twitter (@OpenTravel) and LinkedIn and the LinkedIn Group page.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.

Newletter

Thank you for subscribing. Your email address has been added to our mailing list.
Close
To subscribe to the GDPR Bytes Newsletter please enter your email address below.
An error occured, please check your input and try again.
CancelSubscribe