Cookies on HFTP Bytes

This site uses cookies to store information on your computer. Some are essential to make our site work; others help us give you the best possible user experience.
By using the site, you consent to the placement of these cookies. However, you can change your cookie settings at any time. Read our Privacy Notice to learn more.

I understand
  • Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

    We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the next few days, fighting the airport and staying in a.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

    Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against potential cyber threats and attacks.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

HSMAI: Cornell University - Coming to Europe!

HSMAI Europe ·19 March 2019
A great idea, initiated by the HSMAI Region Europe Revenue Optimization Advisory Board and supported with a lot of enthusiasm by the other Advisory Boards, is now a reality! We are proud to present you the HSMAI Region Europe COMMERCIAL SUMMER CAMP 2019 - 4th - 9th of August 2019, AmsterdamThe kick off will be on Sunday and the program will last until Friday evening. The program includes a two day 'Executive Development' training focused on Leadership skills, by Cornell University!You will have access to industry peers across departments, countries and companies.Potential candidate profileThe Commercial Summer Camp focuses on developing cross-functional strategic thinking and leadership skills, to enable tomorrow's commercial leaders in the hospitality industry. The ideal candidate is already a sales, marketing, or revenue management expert or a property leader with the ambition and desire to understand all of the specific disciplines and what it takes to keep them all running smoothly together.Cornell University coming to Europe in AugustAs part of HSMAI Region Europe Commercial Summer Camp 2019 Professor Cathy Enz is confirmed for the Essentials Skills for Leadership program. That means you will get a certificate from Cornell for 2 of the days in addition to the certificate from HSMAI.About the two days Executive Development program by Cornell University:Essential Skills for Successful LeadershipExplore what defines leadership successFocus on your own leadership style, cultural intelligence, and motivational skillsUnderstand how to inspire high levels of performance from all types of individualsBeing a leader - Keys to successA framework for understanding others: Johari windowLeadership bias and thinking traps: Cognitive shortcuts, Attribution theory, Unconscious bias, self fulfilling prophecyEmotional intelligence and motivationLeadership process vs management processSkills required for success as a leaderYour cultural intelligence assessedCreating a culture of excellenceYour leadership brand and personal strategyDeveloping tomorrow's leadersAbout the 3 following days:You will be able to develop an overall Commercial Plan. This will expose you to certain elements that is very important for you to understand as a leader and that you do not come across often in other programs.Topics include:Distribution strategy - which channels and why? Cost implications, branding implications, marketing implications, revenue implications.Commercial Technology strategy - what choices to make to PMS, RMS, CRS, Channel Manager, cost implications, training implications, integration implications and more.Branding strategy - join a chain, stay independent, what type of chain and why? (global, regional or local).Building commercial teams - on-property, central, clustered, more sales people, less sales people, digital marketing person, revenue manager(s), training and education costs, outsourcing and more.Customer Centricity. About delivering the promises made, managing the perception and trust of the brand on social and digital media through the experiences delivered.Data and CRM strategy - GDPR, personalization, loyalty programs and guest recognition.Calculating ROI on marketing and sales activities / spend and how to communicate to the businessSales Theory, Sales Strategy, Sales Leadership and Hands-on tips.Breakfast, lunch and dinner sessions with the "experts" would allow you to fine-tune your plan and get more information on what you are missing or guidance and recommendation to strengthen your business plans.At the HSMAI Commercial Summer Camp you will be forced to think about all the pros and cons and why decisions are being made and the strategies behind this. This allows you after your return from the summer camp to have genuine discussions with your boss and Senior Management about these types of strategies and you can play a much larger and important role within your company.Already during the Spring, as soon as you have signed up for the Summer Camp, you will get access to some of the experts that will give you some homework so are well prepared in August.You will also get access to our digital platform where you can communicate with other attendees.Price for HSMAI Region Europe members per person:2900 Euro ex VAT including full day program, material, coffee, lunch and dinner.Price for Non members per person:5900 Euro ex VAT including full day program, material, coffee, lunch and dinner.Secure space for you and/or your best team members already now! Please contact us at postbox@hsmai.euTask force:It will be an inspiring and insightful week. The development of the content will be supported by a special task force representing the six HSMAI Region Europe Advisory Boards:Anant Vithlani - Vice President Sales - Nordic Choice Hotels & chair of the HSMAI Region Europe Sales Advisory BoardFrederic Toitot - Vice President Learning & Development - Accor Hotels & member of the HSMAI Region Europe People & Culture Advisory BoardGil Mulders - Head of Learning Europe - Intercontinental Hotel Group & Chair of the HSMAI Region Europe People & Culture Advisory BoardJosje van Dongen - Head of Innovation - Hotel Management School Maastricht & Chair of the HSMAI Region Europe Innovation Advisory BoardGeoff Maree - Sr. Lecturer - Breda University & member of the HSMAI Region Europe Innovation Advisory BoardJoanna Schroder - Vice President Revenue Management - Deutsche Hospitality & member of the HSMAI Region Europe Revenue Optimization Advisory BoardNiklas Schlappkohl - Global Senior Director - Digital Travel Solutions & member of the HSMAI Region Europe Marketing Advisory BoardNina Nieminen - Director of Revenue Management and Distribution, Sokos Hotels - SOK Travel and Hospitality Industry Chain Management & chair of the HSMAI Region Europe Distribution Advisory BoardScott Dahl - Senior Lecturer - Ecole Hoteliere Lausanne & member of the HSMAI Region Europe Revenue Optimization Advisory BoardThomas Reinsborg - Head of Sales Norway - Scandinavian Airlines (SAS) & member of the HSMAI Region Europe Sales Advisory Board

The Good, The Bad And The Ugly: A 2018 Hotel Marketing Review

Tambourine · 2 January 2019
The Good:1. The digital counterattack is well underwayIt's taken years of investment and work, but hotel marketers are now rapidly catching up with the digital savvy of the OTAs. The digital counterattack is well underway. In 2018 we saw more hotel marketers than ever before deploying more efficient digital marketing campaigns, create streamlined booking experiences, closed-group loyalty rates, e-check in systems, elevated app experiences, CRM campaigns, RMS automation and powerful guest personalization, among many other initiatives. In the quest to retake control of revenues from third parties, hotel marketers came a long way in 2018!2. Revenue accountability2018 saw more and more hotel and resort marketers are embracing personal quotas for KPIs like lead generation, revenue, and direct bookings. Quantifying marketing performance in this way is actually a help rather than a hindrance: This method comes in handy when communicating performance to owners and asset managers in a meaningful way, and also helps the marketer request higher compensation based on real performance metrics.3. A strong economyThe solid performance of the U.S. economy in 2018 has continued to help maintain lodging industry results at near record levels, leading to surging KPIs across the board and robust demand levels in a host of market segments. Smart hotel marketers have been using this period to their advantage, convincing optimistic owners to reinvest in their properties and marketing campaigns, while courting demand sectors that have been increasingly active, like meetings/group/SMERF business.4. Cross-departmental cooperationIn some organizations, there are still legacy walls dividing the marketing, sales, and revenue management departments, when optimally, these three players on the sales and marketing team should be working together closely to execute their goals. However, 2018 saw many of those walls breached or eliminated altogether. Cross-departmental cooperation became a buzzworthy concept as sophisticated hoteliers pushed hard for innovation amidst record ADRs and occupancy levels.5. PersonalizationAlthough recent data privacy events threaten to derail it... one of the most important positive trends of 2018 was the move towards greater marketing personalization of the guest journey, especially personalized hotel email marketing that targets customers with pinpoint precision. As hotel marketing technology becomes more affordable and integrated, hotels know more about who's looking, booking and bouncing than ever before. With this robust "big data," more and more hotels are personalizing and optimizing offers email campaigns, dynamic website content and pricing.And the rewards are huge: Accenture found that 58 percent of consumers would switch one-half or more of their spending to a provider that excels at personalizing experiences without compromising trust.Website personalization tech has become more mainstream, enabling hotels to trigger custom promotional offers for guests with recognizable past purchase behavior6. The arrival of social advertisingThis past year, hotel advertising on social media continued to grow as an effective and budget-friendly means of conducting promotions and branding initiatives, especially in cases where pricing for Google PPC ads through Google AdWords isn't always an affordable option. Social advertising in tandem on Facebook and Instagram has proven particularly potent and can be a great help to marketers looking to fill their hotel during slow periods where there are gaps in demand.7. Actionable dataAlthough hoteliers have been gathering guest data for some time, 2018 was the year hotel marketers truly began to analyze and utilize that data. Guest data is the essential ingredient for crafting segmented campaigns (see #4 above) and improving service. Smart hotel marketers are now using data from numerous hotel systems (ie PMS, CRM, POS, hotel CRS and booking engine, social media channels, etc) to activate touchpoints that improve marketing messages and the on-property guest experience. Some hotel marketers took data aggregated from "social listening" even further in 2018.... compiling guest review data and sentiment analysis to prompt owners to make sorely needed upgrades and investments. 8. The emergence of MetasearchWhile many argue that rate parity and OTA dominance reduces the value of metasearch sites, players like Kayak, Google, TripAdvisor, and Trivago have a powerful consumer perception as one-stop shops to check desired travel dates, read reviews and compare prices between different booking channels (including the OTAs). For hotel marketers pushing direct rates, metasearch sites have become a positive channel enabling them to increase visibility, lower cost per booking, own and guest reservation data.9. SPAC gets on track...One of the main elements of the digital counterattack (see #1 above) that occurred in 2018: smart hotel marketers learned the value of SPAC: Simultaneous Promotion Across All Channels, which keeps timely promotions uniform, clear and consistent for the customer. Launching the same promo on every channel at the same time creates comfort and avoids the confusion that arises when guests see a variety of offers out there for the same rooms at your hotel. While inconsistency causes mental discomfort and may prompt a potential guest to look elsewhere.10. UGC widely adoptedOne of the net effects of the rise of social media has been the increased importance of user-generated content such as photos and video, which is perceived and more authentic and reputable in the eyes of users than the stock imagery and contrived content many hotels still post. So instead of operating separately in their own social media world, in 2018 smart hotel marketers spent more time than ever working to source user-generated content. Consumers no longer trust advertising... they trust each other. As an article in Ad Age so aptly put it: "Your brand is defined by the interactions people have with it." User-generated content (UGC), especially photos, videos and posts about on-property experiences are more authentic, less sales focused... and let's face it, more creative than anything you could ever dream up yourself.The Bad:1. The wild west of social media "influencers"In 2018, hotel marketers handled countless requests for comp rooms, meals, drinks and more from self-professed social media "influencers," promising to promote the property to the influencer's "followers." While some of these inquiries can lead to valuable returns, many others do not, which is why in 2019, hotel marketers need to thoroughly validate influencer marketing opportunities before proceeding. Key metrics like user engagement can be illuminating for this process.Hotel social media execs were besieged by inbound requests for free rooms from social media influencers2. The stress of excess tech and vendorsLike many other sectors before it, the hotel industry is now besieged by technology, tools and vendors purporting to revolutionize the guest experience and become the must-have asset you need to attract more guests. While this may sometimes be true, it's easy to lose focus while perpetually chasing these dangling techno-carrots, so be sure any time and/or money invested to this end is truly in line with your marketing goals and guest profile. The more vendors a hotel uses, the more difficult integration becomes between systems and the less efficient all related processes become. Working with one, or at least a smaller group, of vendors that can offer a range of solutions will help with integration, boost accountability for each vendor and save the time that would typically be spent coordinating and communicating among all the various vendors. Moving into 2019, it's time to simplify and optimize.3. The agony of ROI attributionMeasuring key KPIs and utilizing data analytics is harder than ever for hotel marketers. There's lots of data, but more data often means more complexity, for example: how do digital marketers calculate ROI when consumers use multiple devices? Instead of eyeing metrics like bounce rate, online page views and social media followers, savvy hotel marketers are embracing new KPIs like marketing cost per booking (MCPB), direct revenue ratio (DRR), website conversion rate and variance from revenue target. These emerging KPIs highlight marketing-specific performance and align marketing's efforts with the overall success of the property.4. Recruiting nightmaresAttracting strong digital talent plays an essential role in the success of a hotel marketing team, yet hotel marketing executives are having increasing difficulties with recruiting efforts, particularly among millennials. The dilemma is partly due to comparatively lower compensation levels, versus the strong demand for digital talent in all industries, as well as a perceived lack of innovation in hospitality that makes other opportunities--like Silicon Valley, for example--seem all the more exciting. Don't settle, either; be sure your hotel digital marketing team deeply understands the hotel experience and booking process.5. Pulling teeth for product upgrades No matter how brilliant a hotel marketer may be, they can only go so far if they are saddled with an inferior product to promote. Or, as one genius executive said: "Advertising is the tax for an unremarkable product."Truly, there's no substitute for a compelling product and marketers continued to struggle this past year to convince owners to make a commitment to keeping their properties up to the level of the compset and new supply. To get an owner onboard this year for needed upgrades, be sure to show them recent reviews where customers discuss the need for these renovations. The Ugly:1. OTAs continued dominanceDespite major investment and emphasis by large players like Marriott and Hilton, almost every credible industry analyst reports little to no erosion in OTA penetration of overall hotel revenue (See chart below from Phocuswright). There are myriad reasons for this troubling issue, including: OTA marketing power, lack of consumer loyalty, consumer perception of OTAs as lowest price provider, hotelier failure to differentiate, hotel marketer apathy and hotel owners with short-term "flip" mentalities who refuse to invest in building a long-term direct guest flow. Hotels would be wise to deploy direct booking campaigns that are proven to work. And fight back with anti-OTA messages with real teeth...2. The rising cost of guest acquisitionWhile the cost of OTA revenue continued to erode margins for hoteliers, the cost of other channels also continued to rise at an alarming rate. According to a recent AHLA report, entitled: Demystifying the Digital Marketplace, "revenue retained by US hotels after paying all customer acquisition costs declined by almost .4% or $600 million... That $600M in additional cost would have contributed directly to net operating income. Using an 8% capitalization rate (which most investors require), these additional acquisition costs of $600 million reduced the asset value of the overall hotel industry by at least $7.5 billion."That's why hotel owners and asset managers are looking more closely than ever at variable marketing costs--particularly the cost of guest acquisition--which is also rising fast. According to experts, acquisition costs commonly in the range of 5% to 10% less than a decade ago have jumped to between 15% and 25%. If a hotel cannot acquire guests at a tolerable, sustainable rate, then the property is worthless as a long-term asset.There are a number of reasons why the cost of acquisition continues to spike (along with the blood pressure of some owners) including: Lack of differentiation and low conversion rates, the dominance of costly OTAs, the rising cost of advertising and the owners own short-term "flipping" mentality.3. "The Privacy Paradox"GDPR was just the beginning... 2018 was the year that hotel marketers confronted what famed venture capitalist Mary Meeker dubbed the "privacy paradox" in her annual Internet Trends report: Essentially, personalization is a profitable technological process dependent on data collection. Everyone is doing it and that draws the attention of regulators (especially when hotel giants like Marriott get hacked). So hotel marketers are facing a "privacy paradox." They're caught between using data to provide better guest experiences and pushing the envelope with consumer privacy. This intrinsic conflict between hotels, their guests and regulators will surely complicate the lives of hotel marketers going forward.

10 Trends That Will Shape Business Travel and Spend Management in 2019, and Beyond - SAP Concur

SAP Concur ·19 December 2018
As 2018 draws to a close, here's what you can expect in the coming year, and beyond:1. The risks female travelers face will rise to the top of the corporate agendaWomen make up more than 40% of all business travelers and that number is growing. Travel professionals agree that female business travelers face unique risks while traveling compared to their male counterparts, but what are they going to do about it? A recent GBTA report found that only 18% of corporate travel safety policies specifically address female safety needs. Because safety threats impact the well-being and productivity of female travelers, companies will need to place more serious emphasis on ensuring their corporate travel policies address priority female concerns such as sexual harassment, assault, and theft. At the same time, women will take the initiative to demand companies take care of them and this will become a key consideration for talent retention. - Kim Albrecht, CMO, SAP Concur2. Data privacy will fundamentally change product engineeringIn 2018, GDPR fundamentally changed how global technology companies work with user data. In 2019 and beyond, GDPR is now table stakes. Product engineers and developers are looking at how they can deliver both ultimate protection and ultimate personalization. Approaching privacy as a sliding scale vs. a simple model of opt-in or opt-out, opens the door to more possibilities for transparent data collection and machine learning. Concepts such as data washing and a privacy dial can allow users and/or their companies to increase or decrease the type of information gathered by filtering different levels of personally identifiable information. - John Dietz, VP, Concur Labs3. Shifting immigration and tax policies create new pressures on multi-national companiesIn 2019, there will be a growing focus on business travelers as a source of tax revenue, which has created new challenges for companies that send employees to conduct business across state and/or international borders. National and local governments continue to adopt complex worker-visa and cross-border tax rules in response to global trends on the movement of people and products across borders. An employee who spends a certain number of days in a calendar year in another country or state can trigger large liabilities on both the individual and the company, and potentially prevent business from being conducted.For example, in Singapore, tax and immigration authorities are collaborating to check if a business traveler may have triggered a tax requirement during their stay, sometimes leading to temporary detainment at the border. In addition, U.S. states such as New York and California are increasingly performing audits, to identify business travelers who have crossed thresholds that make them liable for income taxes. Companies can also face huge financial liabilities - sometimes in the tens of millions - for violating visa rules, and there are reputational risks when those penalties bubble up in the news. This year, there will be a bigger need than ever before for companies to navigate these complexities and make sure they, and their employees, remain compliant. - Mike Eberhard, President, SAP Concur4. SMBs will gain a competitive advantage by crowdsourcing data insights, thought leadershipTrue to my prediction, we saw technology help level the industry playing field in 2018 for SMBs, enabling them to be more powerful than ever before. In 2019, SMBs will continue to advance thanks to artificial intelligence and machine learning. Due to their size and flexibility, SMBs will use this game-changing technology to gain a competitive edge over larger companies. They'll grow by tapping into their professional networks to learn from thought leaders as well as crowdsource data insights that once wasn't available. SMBs also will become increasingly diverse and we'll see a rise in women, minority and millennial ownership. - Christal Bemont, SVP and GM of Global SMB, SAP Concur5. Business travel booking is still a time-consuming processAccording to prior research, almost 50% of business travelers take between 30 minutes and one hour out of the working day when completing expenses, while 18% spend between one and two hours. We believe that, in the next year, technology --such as bots and machine learning (ML)--will tremendously improve employee productivity. And that's not just for travelers, but everyone involved in the process (e.g. travelers, managers, travelers arrangers, travel agents, travel managers). Some examples include:Anticipatory searches based on calendar informationPre-request approval based historical informationAutomatic classification of business vs leisure expense for trips involving both components (bleisure trips now constitute 10% of all business trips) - Nancy Hang, Vice President, Consumer Travel Products, SAP Concur6. Consumerization of business travel leads to massive shifts in OBTsOver the last 40 years, corporate travel has largely become synonymous with TMC administered booking programs (aka your company's travel agent) reliant on one of a few GDS'. But as travel tools, options, and technologies continue to rapidly evolve for leisure travelers, employees increasingly expect business travel tools to follow suit. In the next year, Online Booking Tools will embrace new content sources to drive adoption, such as Lufthansa NDC Offers, Airbnb, and HRS Hotel Portal. They must also fundamentally evolve their platforms to allow travel managers to capture all bookings, regardless of where they occur, to manage compliance and ensure their travelers are safe. - Doug Anderson, SVP Travel Product 7. Machine learning goes mainstreamA recent report by McKinsey found that while few occupations are fully automatable, 60% of all occupations have at least 30% automatable activities. However, the gains delivered by increased processing power and greater access to machine learning (ML) tools by developers will extend well beyond the automation to include unique data driven insights, greater compliance and improved user experiences. In spend management, ML models that read handwritten tips and totals on receipts will replace legacy technologies like optical character recognition giving companies the ability to analyze and audit spend at unprecedented scale and speed. With the ability to identify patterns and anomalies across millions of data records in near real-time, companies gain the insight and agility they need when improving business processes, reducing costs or deterring fraud. - Tim MacDonald, CPO, SAP Concur8. Hotel content battles heat upNDC airline content will continue to grab headlines, but even more attention and competitive effort will be devoted to hotel content. Historically the source of most managed travel program leakage, travel managers, OBTs and TMCs have long struggled to consolidate compelling hotel content that will keep travelers booking in the traditional channel. In 2019 the TMC's efforts will start to gain traction, as the likes of CWT's RoomIt and BCD's TripSource battle third-party content aggregators like HRS and Booking.com. As long as TMC's efforts are transparent and unbiased, everyone (except hotel suppliers) wins. Travel managers should see lower leakage, TMCs benefit from improved supplier revenues and OBT's generate more bookings. Hotel suppliers, unfortunately, are likely to see their distribution costs increase. - Mike Koetting, EVP of Supplier and TMC Services, SAP Concur9. Closer collaboration between CIOs and CFOs at state and local organizations will unlock fundingAcross the U.S., state and local governments have made clear strides to modernize their IT systems to overcome common challenges, drive greater efficiencies and cost savings, and meet the demands of the 21st century. In fact, the annual GovTech Navigator report shows a steady increase in IT spending among state and local governments, reaching $103 billion in 2018. Despite this commitment to investment in IT, many state and local governments still operate critical workflows using manual processes - many of which are outdated, costly and error-prone, not to mention less secure. The risks associated with these legacy systems are too big to ignore. With taxpayer dollars--and data--at stake, CIOs from states, cities, and counties will need to work cohesively with their CFO counterparts when looking to maximize their IT budgets over the next year. Focusing on making larger investments to support their automated technology projects--from cloud adoption to the deployment of AI and machine learning solutions will be critical. The collaboration fostered between CIOs and CFOs in the coming year will enable state and local governments to strike a balance between their IT budgets and their IT priorities, helping drive greater outcomes for the citizens in their communities. - David Ballard, Sr. VP Public Sector, SAP Concur10. Higher education institutions can't afford to overlook technology as a retention toolUniversity leaders are facing increased financial pressure as enrollment growth slows, and traditional classrooms are evolving into remote locations extending beyond central university campuses. As institutions work to make the most of their limited resources in the service of teaching and learning, technology can tip them over the competitive edge. Deploying more progressive technology solutions will not only streamline campus and finance operations to create cost savings, but will also solve emerging priorities, such as ensuring the safety of students and staff on and off conventional campuses in the event of an emergency. Taking proactive measures to invest in technology that clearly demonstrate their campus values can help attract the next generations of prospective students. - David Ballard, Sr. VP Public Sector, SAP Concur

The Gist on GDPR

Hospitality Technology Magazine· 6 December 2018
General Data Protection Regulation (GDPR) unifies the data protection rules across Europe, strengthening the rights of EU residents by emphasizing transparency and accountability.

HFTP 2018-2019 Global Executive Committee and Board of Directors Begin Term

HFTP · 5 November 2018
The 2018-2019 Global Executive Committee and Board of Directors for Hospitality Financial and Technology Professionals (HFTP) have officially begun their term at the start of this month. The association leaders represent a wide variety of segments within the hospitality industry, including: clubs, consulting, hotels, finance, technology and more. The HFTP Global Board volunteers its time and professional expertise to help guide and progress the association to the forefront of the industry as it carries out its strategic plan.The HFTP Global Board is the primary decision-making body of the association. Under its Board's vision, HFTP is able to expand its international reach and address the needs of the hospitality industry at large. The Board ensures the continuity of the association by planning for the future, establishing and reviewing major policies and programs that support the mission of the association, and by ensuring that the association is fiscally sound."The HFTP Global Board looks at the association's big picture strategic goals, and makes sure its current programs and initiatives align with these," said HFTP Global President Scot Campbell, CHTP. "It is an active time for HFTP as it expands its presence internationally and develops and updates industry resources. The Board pursues each of these initiatives only after determining whether they do serve to provide a source of hospitality finance and technology knowledge - HFTP's strategic goal."HFTP 2018-2019 Global Executive Committee members:President: Scot Campbell, CHTP, CTO, North American Concerts - LiveNationVice President: Michael Levie, CHTP, COO, citizenM HotelsTreasurer: Mark Pate Sr., CHAE, CHTP, MBA, Assistant Controller and IT Director, Highpointe Hotel CorporationSecretary: Neil Foster, CHTP, MBA, IT Consultant, Tech-Tonic Hospitality ServicesImmediate Past President: President: Timothy G. Nauss, CHAE, CFO, Macau Studio CityExecutive Advisor: Stephanie Anderson, CHAE, CPA, CGMA, CFO, River Bend Golf & Country ClubHFTP 2018-2019 Global Board of Directors:Director Toni Bau, Director of Finance, Portola Hotel and Spa Read her new director profile.Director Carson Booth, CHTP, CEO, SnapShot GmbH Read his new director profile.Director Cindy Braak, SVP Finance Business Partner, Marriott InternationalDirector Jill Burnett, CHAE, CPA, Controller, Medalist Golf ClubDirector Mark Fancourt, Co-Founder, Testbed.Vegas & TRAVHOTECH * Read his new director profile.Director Md Amirul Islam, CHAE, Assistant Manager of Income Audit, Marriott Autograph CollectionDirector Martha Mazzitelli, CAM, CHAE+, CHTP+, CFO, Bay Colony Shared ServicesDirector Nick Price, CEO, NetSys Technology LimitedDirector Laurie Rozeski, CHAE, MBA, CFO, Wildcat Run Golf & Country ClubDirector Justin Taillon, MBA, PHD, Professor and Department Head, Highline CollegeDirector Derek Wood, Managing Director, Derek Wood Associates LTDEx Officio Frank I. Wolfe, CEO, HFTPUpcoming this year, HFTP will continue to produce three Hospitality Industry Technology Exposition and Conferences (HITEC). The largest is in Minneapolis, Minnesota USA on June 17-20, 2019; plus HITEC Dubai on December 5-6, 2018 and HITEC Europe in Mallorca, Palma, Spain on April 9-11, 2019. Other HFTP conferences include: Club Summit on March 11-12, 2019 in Nashville, Tennessee USA; Club and Hotel Controllers Conference on June 17-19, 2019 in Minneapolis, Minnesota USA; and the Annual Convention on October 23-25, 2019 in Orlando, Florida USA. The association will continue to promote its newsworthy, resourceful web series: HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP F&B Bytes, HFTP GDPR Bytes and HFTP News - as well as its hospitality-specific search engine, PineappleSearch.com.For more information on HFTP leadership and leadership opportunities, contact HFTP Executive Services Administrator Millicent Gustafson at millicent.gustafson@hftp.org or +1 (512) 220-6449.

HFTP and Naseba Announce HITEC Dubai 2018 Advisory Council

HFTP ·20 September 2018
Hospitality Financial and Technology Professionals (HFTP) and Naseba are bringing back HITEC Dubai this year from December 5-6 at the Madinat Jumeirah in Dubai, UAE. A regional extension to the world's largest hospitality technology conference brand, HITEC Dubai 2018 will feature 30+ speakers, 600+ hospitality stakeholders and 60+ solution and service providers. The show will give Middle East buyers - currently worth over USD 75 billion - access to global top solution providers in hospitality market through a top-notch education program planned by the expert HITEC Dubai 2018 Advisory Council, as well as an exhibition showcasing the latest in hospitality technology, and a summit with one-to-one business meetings.To plan HITEC DUBAI's educational program, an advisory council of experts with years of experience has been formed. The council's role is to discuss and design an agenda that is most relevant to the Middle East's challenges, needs and upcoming hospitality technology trends.The 2018 HITEC Dubai Advisory Council includes:Laurent Voivenel, SVP of Operations and Development for Middle East, Africa & India, Swiss Belhotel InternationalNeil Menezes, VP of IT, Dubai HoldingSanjay Nadkarni, Director Research and Innovations, Emirates Academy of Hospitality ManagementFerghal Purcell, COO, Hospitality Management Holding (HMH)Ajay Rathi, Group Senior IT Director, Meraas HoldingReda bin Abdoun, IT Director, Dur HospitalityNaveen Bharadwaj, Production Director, NasebaAtul Gupta, Regional Director of IT, Wyndham Hotels and ResortsSamir Hamadeh, General Manager, Alpha Destination ManagementMohamed Amirul Islam, President, HFTP Dubai ChapterMahmoud Kamal, Group CIO, Al Habtoor HospitalityNicholas Watson, Chief Digital Officer, NasebaFrank Wolfe, CAE, CEO, Hospitality Financial and Technology Professionals (HFTP)HITEC Dubai's Advisory Council Chairperson Laurent A. Voivenel, senior vice president of operations and development for the Middle East, Africa and India for Swiss-Belhotel International, said, "HITEC, co-produced by HFTP and Naseba, is the world's largest hospitality technology show for hotels and we are delighted to participate in it. We operate in smart cities such as Dubai - hence our hotels need to be smart too. HITEC Dubai offers the perfect platform to know about the latest developments in hospitality technology based on the rapid innovations in the field and the specific needs of the Middle East region, especially Dubai, in order to keep up with the expectations of international travelers."In addition, HFTP has several other HITEC events coming up in 2019. HITEC Europe is April 9-11, 2019 at Palau de Congressos in Palma, Mallorca, Spain. HITEC Minneapolis is June 17-20, 2019 at the Minneapolis Convention Center in Minneapolis, Minnesota USA. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HITEC Dubai Hospitality Industry Technology Exposition and Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education and brings together the brightest minds and hottest technologies from across the globe to one place.Hospitality Financial and Technology Professionals (HFTP), producers of HITEC, will partner with Naseba, a business facilitation company, to bring the brand to Dubai. Making the event accessible to buyers from the lucrative Middle Eastern market, currently worth over USD 75 bn.The show will offer an education program and exhibits. In addition, HITEC Dubai will feature a summit with one-to-one business meetings that have become the hallmark of Naseba's platforms. Hoteliers attending the summit portion of HITEC Dubai will be pre-qualified to confirm their purchasing authority, budgets, timelines and solutions of interest.hitec.naseba.comAbout HFTP Hospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About Naseba Naseba offers global business facilitation services. The company creates growth opportunities by bringing together people, partners and ideas. It helps clients raise capital, enter new markets, secure partners, close sales and educate workforces. Naseba's goal is to create opportunity and add economic value at every stage of its client's journey. It does this through three key areas: investor services, commercial services and leadership services. Since inception in 2002, Naseba has facilitated deals totalling billions of dollars for its clients. The company has connected over 100,000 global executives through more than 1,000 proprietary business platforms and is an expert in growth markets.

HSMAI and Cvent Release White Paper on Value of Real-Time Data for Group Bookings

HSMAI ·19 September 2018
The Hospitality Sales and Marketing Association International (HSMAI), in collaboration with Cvent, is pleased to release Room Blocks in Real Time, a white paper on the benefits--for meeting planners, hotels, and event attendees--of managing group bookings at hotels by strategically applying software solutions.Group bookings for events are a key part of most hotels' business, but managing room blocks has long been a cumbersome, time-consuming task. HSMAI and Cvent's white paper seeks to inform hoteliers about real-time data tools that can result in smarter, more efficient group booking management."Room block management is still a major pain point for hotels of all sizes and with increasing focus on data security from regulations like GDPR, the need for software solutions that automate time-consuming manual processes, maximize revenue opportunities, and ensure secure transfer of information is at an all-time high," said Chris McAndrews, vice president of marketing for Cvent's Hospitality Cloud. "Like us, HSMAI is committed to delivering the information and education hoteliers need to grow their group business and we are proud to partner with them to address the topic of room block management. Our hope is to illustrate the important role technology can play in managing group reservations and creating valuable upsell opportunities for hoteliers around the world."An automated room block management system not only saves time and minimizes errors, it can also increase revenue, minimize interference from OTAs, and reduce group wash. Other key benefits of such software solutions for group booking shared in Room Blocks in Real Time are as follows:Real-time data facilitates upselling and contributes to increased profits.Elimination of traditional rooming lists decreases manual workload--and minimizes errors.Connectivity to registration tools in real time provides a more comprehensive picture of the pace of room pickup.Meeting planners can access information day or night, without having to contact a hotel's housing manager.Up-to-date data allows for flexibility for the hotel's revenue management team and frees up time to focus on selling higher-value items, such as meeting breaks.Customized websites for groups allow individual attendees to seamlessly make their own reservations--and to see the hotel's personalized offerings for them during their stay.Online group-booking solutions are more secure than traditional rooming lists and are GDPR compliant.Meeting planners can most easily gain insight into rooming trends by block and room type, which they can share with C-suite and upper management.Some software solutions feature deadline reminder alerts, which help both hotels and groups avoid penalties.To view or download a copy of Room Blocks in Real Time, please visit the HSMAI Knowledge Center.

HFTP Heads to Orlando in 2019 and Minneapolis in 2020 for its Upcoming Annual Conventions

HFTP ·18 September 2018
Hospitality Financial and Technology Professionals (HFTP) announces future dates for its Annual Convention, an event the association has produced since 1952. Next year's HFTP Annual Convention will take place October 23-25, 2019 at the Rosen Centre Hotel in Orlando, Florida USA. In 2020, HFTP will produce its Annual Convention from October 14-16 at the Hyatt Regency Minneapolis in Minneapolis, Minnesota USA. This year's HFTP Annual Convention will take place October 24-26, 2018 at the Omni Louisville Hotel in Louisville, Kentucky USA.The HFTP Annual Convention is one of many events the hospitality association produces each year, and has a program that provides topics of professional interest as well as celebrates the accomplishments of the association. Hundreds of hospitality finance and technology professionals will enjoy education, networking, exhibits, recognition, a black-tie optional dinner and much more. Registered attendees can earn CPE credits for attending educational sessions - the 2018 program offers up to 22 CPE credits. Also, it is tradition that HFTP's new Global Board is installed during the black-tie optional dinner known as HFTP Annual Tribute to Success."HFTP's Annual Convention represents a time for the organization to recognize outstanding achievement from individuals and HFTP chapters that embody the success of the association," said HFTP CEO Frank Wolfe, CAE. "The multi-day conference also offers keynote sessions, excellent hospitality education, social networking opportunities, black-tie events and a variety of other options for industry professionals who want to improve their job performance and organization."This year during HFTP Annual Convention, HFTP chose to support a local charity in the event's host city. The HFTP Helps 2018 online silent auction will direct its fundraising toward the HFTP Scholarship fund, and the money raised will support area hospitality, finance and technology centered education programs overseen by NAF. Item donations for the silent auction are now being accepted, and the online silent auction is now open and available to all who wish to bid on items such as hotel stays, dinners and more.Online registration is open for this year's Annual Convention 2018 in Louisville, Kentucky USA. Register by September 26, 2018 to receive the early registration rates. Visit the Annual Convention page on the HFTP website for complete information about all conference events, including the program schedule, hotel and travel details and more. For more information about HFTP's Annual Convention and other global activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org.About HFTP Hospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.

Marketing Leaders Embrace Gdpr As Path To Trust And Improved Experiences As Compliance Laggards Shirk Responsibility And Fail To Champion Change

Chief Marketing Officer (CMO) Council ·13 September 2018
While some organizations saw the May 25 enforcement deadline for the General Data Protection Regulation (GDPR) as the finish line for compliance, leading edge marketing executives saw the day as a starting point of a journey to reinforce trust and actively improve the customer experience.According to data from the CMO Council, in partnership with SAP Customer Experience, marketers from organizations who took the lead in preparing to meet and exceed GDPR data standards noted increased trust and engagement levels with customers. While survey respondents agreed that the implementation of GDPR standards reinforced a responsibility to better protect their customer's data, the issue became whether or not an organization would seize on the responsibility and turn regulation into optimized experiences.For their part, GDPR leaders - those marketers who had not only established a plan but were also well down the path of execution and compliance - believed GDPR was an opportunity to deliver better customer experiences and to build customer trust and loyalty. Alternatively, GDPR laggards - marketers without a plan in place or far removed from process, having no idea if a plan was in the works - remained happy to see compliance as a burden for other teams to resolve or an issue for only EU-based companies to tackle."What marketing leaders have seized upon is the reality that trust is the currency of today's data-driven customer engagement - without trust, the customer will walk away from an experience, taking their loyalty and their wallets with them," noted Liz Miller, SVP of Marketing with the CMO Council. "GDPR, and more specifically the frenzy of activity surrounding the compliance deadline of May 24, 2018, was not the end of a security conversation...it was the start of an experience transformation."The white paper entitled "GDPR: Impact and Opportunity - How Marketing Leaders Addressed GDPR Readiness and Compliance," is based on an online survey of over 227 senior marketing executives, taken at the height of GDPR readiness planning and activation. What emerges is a view of best practices taken by data and engagement leaders versus the attitudes adopted by the laggards.Among the key differences between GDPR compliance leaders and laggards:Leaders see opportunity to secure trust, loyalty and experience. Laggards assume GDPR is someone else's problem. 39 percent of marketers without a GDPR strategy felt the regulation did not apply to their business.Leaders lean in and take part in the strategic planning and execution. Laggards wash their hands of the burden.Leaders audit, assess and accelerate shifts needed across data and marketing and engagement's technology stack. Laggards stay in the dark. 55 percent of leaders had already initiated some form of data audit to fully understand where and how customer data was being stored and collected.Leaders champion change on behalf of the customer. Laggards stick to the status quo. 37 percent of leaders are planning to upgrade capabilities across all data management solutions.Leaders are empowered by an idea that trust and engagement are the reward for compliance. Laggards are being held back by a lack of understanding GDPR requirements."Savvy businesses already understand that to win customer loyalty they must lead with transparency and consent," said Patrick Salyer, General Manager, SAP Customer Data Cloud, SAP Customer Experience. "In today's landscape, companies are realizing that trust is the ultimate currency and it serves as the foundation of all meaningful customer relationships."The white paper is now available for download by visiting https://cmocouncil.org/thought-leadership/reports/gdpr-impact-and-opportunity. It is based on the input from marketers across a broad range of industries including retail, financial services, consumer packaged goods and consumer electronics and information technology. Some 40 percent of respondents hold a title of Chief Marketing Officer, Head of Marketing or SVP of Marketing, whose headquarters are primarily in North America. One in four is with an organization with revenues in excess of $1 billion USD.

HFTP Announces 2018 CHAE of the Year Recipient: Elijah Spiritoso, CHAE

HFTP ·30 August 2018
Hospitality Financial and Technology Professionals (HFTP) will honor Elijah Spiritoso, CHAE as the 2018 Certified Hospitality Accountant Executive (CHAE) of the Year at its upcoming Annual Convention this October. The CHAE of the Year award honors the individual that scored the highest on the CHAE certification exam within a given year. HFTP's Annual Convention will be held from October 24-26, 2018 at the Omni Louisville Hotel in Louisville, Kentucky USA - online registration is open now.Spiritoso started in hospitality as a busboy for a local Philadelphia restaurant, and then became a server at the downtown Hilton Garden Inn in Philadelphia while in high school. Spiritoso graduated from Temple University in Philadelphia with a Bachelor's in Business Administration, where he was a finance major. He continued to work as a food server in both a-la-carte and banquets, working for many well-known restaurants, caterers and hotels in the area. One Five-Diamond rated hotel, The Rittenhouse, became Spiritoso's main employer, until one day he was offered a position to become the hotel's new income auditor. He was quickly promoted - based on his ability to automate and streamline processes - to condominium accountant then to staff accountant, working directly under the CFO. After many years, he became a controller for GF Management, then a restaurant group. Spiritoso now works as the controller for Frog Commissary, the exclusive in-house food provider for The Franklin Institute."The CHAE certification was very helpful in obtaining my new position, as it showed my willingness to continue to stay educated on the fundamental industry knowledge," said Spiritoso. "Employers need to trust accountants at the executive level, so being a CHAE gives added confidence that I am managing the business properly and staying continually educated on the latest industry trends. Every hospitality accounting professional would greatly benefit from studying and retaining the knowledge covered while obtaining a CHAE - it shows that you are a true professional that is serious about your career and future."I would like to personally thank everyone at HFTP that worked hard to make the CHAE certification possible, and a special thanks to HFTP Certification Manager Robin Bogdon for guiding me through the process," Spiritoso continued. "I also want to thank all of the other CHAEs out there every day working hard to represent the ideals of the certification. I am truly humbled and honored to be the CHAE of the year and will wear the honor with pride throughout my entire career."The CHAE professional designation is an industry designation showing competency in the area of accounting, and is acknowledged throughout the hospitality industry as it elevates the professionalism of both the recipient and the industry. More than 1,500 hospitality accountants, from several countries, have earned the CHAE designation through HFTP since the certification program began in 1981. A new CHAE exam is now available, and features a more global finance focus. HFTP also administers the examination and awards the Certified Hospitality Technology Professional (CHTP).For more information on HFTP's certification programs (CHTP and CHAE), please contact HFTP Certification Manager Robin Bogdon at Robin.Bogdon@hftp.org. For immediate information, visit the FAQ pages for both CHTP and CHAE certifications.HFTP has upcoming events around the world. HITEC Dubai will take place December 5-6, 2018 at the Madinat Jumeirah in Dubai, UAE. HITEC Europe will take place April 9-11, 2019 at Palau de Congressos in Palma (Mallorca) Spain. HITEC Minneapolis will take place June 17-20, 2019 at the Minneapolis Convention Center in Minneapolis, Minnesota, USA. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTP Hospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.

GPDR: A Chance to Improve Your Customer Service

4hoteliers.com·28 August 2018
Are you ready for the General Data Protection Regulation? No? Do not worry, GDPR is not a burden imposed upon us by the EU, however, it is an excellent opportunity to stand out from the crowd and gain a competitive advantage.

What You Missed in London

4hoteliers.com·15 August 2018
This report also hits on Travel's most important topics such as AI, blockchain, GDPR and more, this is your chance to level the playing field on your competition.

HFTP CEO Frank Wolfe Honored as Most Influential Hospitality Association CEO 2018

HFTP ·25 July 2018
Frank I. Wolfe, CEO for Hospitality Financial and Technology Professionals (HFTP), was recognized as Most Influential Association CEO 2018 in Hospitality by the European-based corporate finance publication Acquisition International (AI). Published by AI Global Media, AI is a monthly magazine that seeks to inform and shape the global corporate conversation through a combination of high quality editorial rigorous research and an experienced and dedicated worldwide network of advisors experts and contributors."This is truly an honor, but is really a testament to our talented staff as well as the HFTP Global Board of Directors and our Executive Committee. The past few years have been marked by significant progress for HFTP, as we have established long-planned events that place us as an internationally influential organization. This honor is a notable recognition for all the efforts we have put in," says Mr. Wolfe. "We have also made available our signature services such as quality education and resources to the global hospitality finance and technology community. I am proud that our efforts have been recognized by such an esteemed publication, but I also know that we have much more to accomplish."Recipients of the brand new honor are internally researched, shortlisted, judged and selected. The publication's in-house research team looks into the global industry thoroughly in order to determine those most deserving of the accolade. Some factors the team takes into consideration include the nominee's significant achievements over the past calendar year, company and career profile, commitment towards innovation and company performance under the individual's leadership.Wolfe has been with HFTP since March 1991, and assumed the CEO position in 1994. He has overseen the positive evolution and growth of the association. Under Wolfe, HFTP has made a number of bold moves towards global expansion, new club conferences, and many organized clusters of members around the world. In 2017, HFTP also expanded its Hospitality Industry Technology Exposition and Conference (HITEC), the largest hospitality technology conference brand in the world with two additional events in Europe and Dubai, in addition to its annual North American event. He also spearheaded the hospitality-specific search site Pineapplesearch.com and HFTP news sites, topic specific sites for hospitality finance, technology, club, food and beverage, GDPR and the HFTP association.To read more about Frank Wolfe, including articles he has written, visit his bio page on the HFTP web site. For more information about HFTP, visit www.hftp.org.About HFTP Hospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.###

Nigel Allport joins For-Sight Guest CRM as Head of Business Development

For-Sight Guest CRM ·25 July 2018
Edinburgh -- After a record breaking year of new client acquisition and the on-boarding of a number of renowned UK and Ireland hotel groups and prestigious Independent properties, For-Sight Guest CRM today announced the appointment of Nigel Allport as Head of Business Development to oversee its ambitious growth plans over the next three years.Speaking following Allport's appointment, For-Sight Founder and Director Allan Nelson said that "I have known Nigel for a number of years and have always been impressed with his success and professionalism" adding, "his reputation in European hospitality technology is simply unmatched and he is the perfect appointment to lead our sales effort in the UK, Ireland and continental Europe".Experienced in hotel guest CRM, Allport has worked with a diverse client portfolio consisting of top tier hotel brands, luxury and boutique hotel chains, hotel management companies, resorts, franchises and independents, and business partners. Commenting on his appointment, Allport said "I am absolutely thrilled to have joined For-Sight Guest CRM at a time when they are enjoying un-paralleled success with their CRM and Data Analytics platform adding that in a post GDPR world, For-Sight's experience of data management including laser segmentation and guest profiling is a clear differentiator for hotels seeking a competitive edge".Nelson concluded, "For-Sight are very excited to welcome Nigel on board and are delighted that he is already making headway, the impact of which, is already being seen and we are excited at the contribution he will make to our growth strategy in the coming years". About For-SightFrom UK based Forth Communication Ltd, For-Sight Guest CRM helps hotels, groups and management companies leverage their data to establish & retain guest relationships. A combination best of breed technology and excellent customer service, means the business has become well established in the Hotel CRM space with a reputation to match.For further details please contact: Jenny Duffy Forth Communication Ltd Tel: 0131 467 4467 Email: jenny.duffy@forth.co.uk

HFTP Annual Convention 2018 Online Registration Now Open, Keynotes Announced

HFTP ·24 July 2018
Hospitality Financial and Technology Professionals (HFTP) has opened online registration for its Annual Convention, which it has produced since 1952. Following the traditional event format, the event will offer a variety of educational sessions, networking and vendor opportunities. HFTP has secured two keynote speakers who will discuss topics relating to productivity, engagement, collaboration and communication in the workplace: Colette Carlson and Curt Steinhorst. The HFTP Annual Convention will take place from October 24-26 at the brand new Omni Louisville Hotel in Louisville, Kentucky USA.HFTP Annual Convention full registration attendees will have access to three days of education, two days of table top exhibits, a Welcome Reception and a formal HFTP Tribute to Success dinner and dance. The 2018 schedule of events is available on the HFTP website, and will be continuously updated until the event. Additionally, Annual Convention will feature a business meeting and the HFTP Helps Silent Auction benefiting the HFTP Foundation during the HFTP Tribute to Success. The HFTP Greater Louisville Chapter will also host a social night event on October 25, 2018 at the Kentucky Derby Museum to support the HFTP Helps fundraiser."HFTP is excited to host Annual Convention in Louisville, Kentucky this year," said HFTP CEO Frank Wolfe. "Annual Convention is created specifically with our association's members best interests in mind - join us this October for hospitality education, networking, exhibits, vendor interaction, fundraising, fun social events and more."The dynamic event program will provide relevant industry information for hospitality professionals. Vendor interaction this year will allow attendees to meet with participating companies at table top exhibits. Exhibits will be open to attendees on Wednesday evening during the Welcome Reception, as well as during breaks and lunch on the following Thursday.Visit the Annual Convention page on the HFTP website for complete information about all conference events, including the program schedule, hotel and travel details and more. For more information about HFTP's Annual Convention and other global activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org.Coming up, HFTP's Florida Regional Conference will take place July 25-27, 2018 at the Sarasota Westin in Sarasota, Florida USA - immediately followed by HFTP's inaugural Club Forum which will take place July 28, 2018 at the same location. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTP Hospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.

HFTP Announces Three New Global Chapters and Expands Student Chapter Networks

HFTP ·18 July 2018
Hospitality Financial and Technology Professionals (HFTP) is excited to announce that three new, local chapters have recently been chartered: HFTP Greater Louisville Chapter, HFTP New York University Student Chapter and HFTP Kansas State University Student Chapter. HFTP chapters provide a wide array of benefits to an association's membership -- not the least of which is the collaborative building of knowledge and camaraderie among local and like-minded industry professionals.HFTP's local chapters help industry professionals in the area expand their network, increase educational opportunities and build strong face-to-face connections with peers. Moreover, HFTP chapters give association members support, tools and resources to advance in their hospitality career."We are pleased to welcome these three new chapters to HFTP," said HFTP CEO Frank Wolfe. "HFTP is determined to efficiently serve its members across the globe, so we are excited to provide more expanded networks in additional local areas."HFTP currently has more than 76 local chapters providing opportunities for networking and education throughout the world. HFTP members can attend chapter meetings to connect with their local network of HFTP members and share solutions with professionals in the community. Chapters hold regular educational and social meetings, as well as participate in projects to benefit area charities.HFTP's Greater Louisville Chapter is currently is led by: Chapter President Joshua Bergen, CHAE, CHTP, controller at VENZA; Chapter Vice President Deuce Sapp, CIO at Al J. Schneider Company; Chapter Treasurer Ashley Barke, senior tax manager at MCM CPAs & Advisors; Chapter Secretary Paul West, hospitality technology consultant at Technical Solution Services.HFTP's New York University Student Chapter is currently is led by: Chapter President Hartanto Yuwo, CHIA, student at New York University; Chapter Vice President Harini Premnath, student at New York University; Chapter Treasurer Xinyi Zhu, student at New York University; Chapter Secretary Yixuan Li, student at New York University; Chapter Faculty Adviser Recep "Richie" Karaburun, clinical assistant professor at New York University.HFTP's Kansas State University Chapter is currently is led by: Chapter President Neda Shabani, student at Kansas State University; Chapter Vice President Prasanna Kansakar, student at Kansas State University; Chapter Treasurer Vahid Behzada, student at Kansas State University; Chapter Secretary Dalton Hahn, student at Kansas State University; Chapter Faculty Adviser Arslan Munir, Ph.D., assistant professor at Kansas State University.For more information about HFTP chapters, visit www.hftp.org. For more information about HFTP's new chapters, read this blog on HFTP Connect.About HFTP Hospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.

HFTP to Host Inaugural, Invitation-Only Club Forum in Sarasota, Florida This Month

HFTP ·11 July 2018
Hospitality Financial and Technology Professionals (HFTP) is hosting its inaugural HFTP Club Forum on July 28, 2018 at the Sarasota Westin in Sarasota, Florida USA - immediately following HFTP's Florida Regional Conference that is taking place from July 25-27, 2018 at the same location. HFTP's Club Forum is an executive-level event designed to provide club professionals with the opportunity to connect with industry peers, share ideas and discuss hot topics.The invitation-only event will be facilitated by Dr. Larry Ross, emeritus professor and former Anne and Bill France Distinguished Professor of Business in the Barney Barnett School of Business and Free Enterprise at Florida Southern College in Lakeland, Florida. The focus of this year's event is the Uniform System of Financial Reporting for Clubs. Attendees will have the opportunity to discuss the strengths and weaknesses, as well as, suggest changes and additions for the upcoming revised version."HFTP is excited to host this executive-level event for club professionals," said HFTP CEO Frank Wolfe. "Designed with intent to explore pressing industry issues, the HFTP Club Forum will serve as another great networking and educational opportunity for its club attendees."Attendees will be able to earn up to eight hours of continuing education credits at the HFTP Club Forum - a link for the CPE reporting will be provided at the conference.Online registration is open for the HFTP Florida Regional Conference, which precedes the HFTP Club Forum. HFTP is no longer accepting applications to register to attend the HFTP Club Forum. In addition, HFTP has several upcoming events. The HFTP Annual Convention is October 24-26, 2018 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. And HITEC Europe is April 10-11, 2019 at Palau de Congressos in Palma (Mallorca) Spain. HITEC Minneapolis is June 17-20, 2019 at the Minneapolis Convention Center in Minneapolis, Minnesota USA.For additional information about HFTP Club Forum, contact Linnet Baskett, director of club engagement & regionals at HFTP. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTP Hospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.###

Live from HEDNA Lisbon: Top experts share practical advice for hoteliers

HEDNA ·22 June 2018
On marketing to millennials - and anyone else online The most vivid keynote of the week came from Steve Bartlett, the founder of social media consultancy Social Change. Beyond the prototypical inspirational founder story, Steve offered some very specific advice for brands defined success selling to consumers online.While this wasn't a marketing conference, the reality of distribution is the digital channels (such as Instagram) are increasingly becoming bookable. This means those that sell online have to understand these emerging distribution channels. His advice:Become a publisher. well this advice has been standing for quite some time, successful brands these days know how to create content that resonates with their target audience, says Bartlett: "Branz they're winning set up internal teams as publishers, especially as Instagram shifts to bookings."Facebook: Brands should encourage content the facilitates meaningful conversations on this platform.YouTube: Consider frequency, as daily videos ranked higher Windows that are one-off. Episodic content also performs well.Fertile ground: Bartlett mentioned both podcasts and LinkedIn as still "thriving with opportunities."On brands outside of hospitality doing retail rightRetailing and merchandising continue to be hot topics in hospitality. Looking to expand additional revenues, many hotels are looking for interesting ways to deliver more than just a room.Kate Ancketill, of consultancy GDPR Creative Intelligence, offered a bevy of examples when attempting to answer the question "how to engage with tomorrow's customer?" Here are some standouts that audible enthusiasm from the crowd:The Museum of Ice Cream: this attraction was built with Instagram in mind. Offering only 30 minutes to explore, the space is full of interactive, memorable experiences -- such as a giant pool of sprinkles. The attraction ended up garnering so much attention on social media, that it has now gone on tour.Delta and Tinder's dating wall. Emerging from the insight that profiles with travel pictures were seen as more appealing, Tinder partnered with Delta to create a static dating wall that allow people to take more "sophisticated" pictures.Alibaba's "New Retail" experience. The new food retail experience, called Nema, offers seven paths to purchase for different needs and use cases. This targeted approach to satisfying specific consumer needs with targeted products within the one operation allows for maximum profitability. The brand's consumer group has different needs depending on the time of day and individual situation.Emphasizing how these experiential campaigns made a viral impact, the takeaway was to brainstorm ways that hotels could leverage their physical assets for a viral effect.Audience Poll, June 5th, 2018On developing and maintaining a fruitful client/vendor relationshipDuring the "Hotelier's View" panel, a group of hoteliers share their thoughts on how Hotels and their partner vendors can work better together.One of the key points was addressing account management and account servicing. Sarah Fults, of MGM Resorts, made an important distinction between the definition of vendor versus partner. The choice of word informs the approach, as vendors might not have as much skin in the game as partners. Fults prefers to use partners, to emphasize that this is a mutual beneficial relationship.However, many hoteliers, including some in the audience, felt that how their accounts for managed was a critical piece of satisfaction with any technology provider. From educating new hires to understanding the implications of new features, customer success was very important to hoteliers.On pain points in payments Payments continue to be a point of vigorous discussion, as the landscape's complexity only seems to increase with time. When struggling to implement the variety of payments that consumers expect, there are a variety of things that create headaches for hotels.As part of the standalone payments track, Mike Carlo, of ZanderPay, brought together a group of payment processors to share some of the hidden costs of payments for hotels."The biggest 'hidden' cost for the hotel industry is the lack of efficient payment processing for any cross-border guest. Whether it be cross-border fees charged by the card schemes or lack of transparency in FX conversions, hotels can pay 1 - 5% more than they should for any cross-border guests."On iterating new business models in an uncertain age If there's one thing that all businesses share today, it's that the digital transformation has required evolving business models. This applies to the hospitality industry, as well as the vendors that serve it.It's all about "how to thrive when disruption has become the norm," said Benjamin Devisme from Colossal Factory and Fernando Vives from NH Hotel Group. The quote that got the most reaction was that brands must"Believe in your model more than you believe in god."This applies to both business models and algorithmic models. The point is you have to put the full weight behind whatever model you choose to build around.Therefore, key criteria for successful models. Models must be:Rationable: It's a blend of French and English but the point is that models must be rational and reasonable given current business circumstances. Irrational business models don't work, especially in an uncertain environment.Shareable: If the model is not easy to share, it's likely not easy to understand. This complexity reduces the chance of success as the model is communicated throughout the value chain.Challengeable: Your brand's team needs to be able to prod and push, and make sure but the model stands on its own. It should be resilient but also pliable whenever needed.These observations are just one view into the many threads throughout the Lisbon event.In the weeks and months ahead, we will be publishing an ongoing series that explores the themes, trends, and conversations of the conference. A refresher for those who were there, and a look inside for those who weren't. Either way, the journey continues as we expand our scope towards understanding today's constantly evolving distribution landscape.Keep an eye out here on the HEDNA blog, as well as our LinkedIn page, for an ongoing series of articles around HEDNA Lisbon. Subscribe to our newsletter at https://www.hedna.org/members/blogs.aspAbout Hotel Electronic Distribution Network Association (HEDNA)HEDNA (Hotel Electronic Distribution Network Association) is a not-for-profit trade association whose worldwide membership includes executives and managers from the most influential companies in the hospitality industry. Founded in 1991, HEDNA's mission is to be the leading global forum for advancing hospitality distribution through collaboration and knowledge sharing. Its vision calls for HEDNA to be known for creating an environment that fosters strategic collaboration toward business development in the global hospitality industry. For more, visit www.HEDNA.org.

HITEC Houston Makes History as HFTP's Highest Attended Event in 65+ Years

HFTP ·22 June 2018
Hospitality Financial and Technology Professionals (HFTP) is pleased to announce that HITEC Houston broke barriers this week as the highest attended event in the association's history with over 6,650 attendees. Produced yearly by HFTP, Hospitality Industry Technology Exposition and Conference (HITEC) showcases the industry's latest innovations, and provides a top-notch education program for attendees. HITEC Houston took place from June 18-21, 2018 at the George R. Brown Convention Center in Houston, Texas USA.HITEC Houston featured over 120 speakers, including futurist Mike Walsh and data security expert Theresa Payton as the keynote speakers. The daily education sessions addressed trending topics including: data security, IT initiatives, sustainability and CSR, AI, leadership development, blockchain, millennials reshaping the industry and more. The Houston exhibit floor featured 397 exhibitors showcasing the latest in hospitality technology products and services. An impressive 47 registered press members were in attendance covering the event."Thank you to everyone who helped make HITEC Houston a huge success," said HFTP CEO Frank Wolfe. "HITEC Houston was not only the highest attended HITEC conference to date, but it was also the highest attended overall conference in HFTP's 65-year history. HFTP looks forward to continuing to serve the hospitality technology community in years to come. See you next year in Minneapolis!"The Entrepreneur 20X (E20X) Houston innovation competition for hospitality startups featured 16 startups, an expert panel of six judges and 16 industry mentors who coached the entrepreneurs before their four-minute pitch. Reply.ai won the E20X Judge's Award grand prize of $5,000 USD, and Beekeeper was chosen by conference attendees - via the HFTP Multi-event app - as the E20X People's Choice Award winner. The HITEC Houston Opening Party, presented by Samsung and HFTP, featured multi-platinum rapper Flo Rida and took place at the famous House of Blues Houston.Three hospitality technology industry leaders were recognized and awarded at HITEC Houston: 2018 HFTP International Hospitality Technology Hall of Fame recipients Tammy Farley and Jing Zhu; and 2018 CHTP of the Year recipient Sean Van Dyke, CHTP. HFTP also hosted its annual HITEC Helps social responsibility project during HITEC Houston, and raised funds for local nonprofit Compudopt - who provides technology access and education to underserved youth.Attendees with access to the HFTP Multi-event app can use it to refer back to the attendee list and exhibitors to follow-up on the event. HITEC Minneapolis is June 17-20 at the Minneapolis Convention Center in Minneapolis, Minnesota USA. In addition, HFTP has several other coming events. The HFTP Annual Convention is October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. And HITEC Europe is April 10-11 at Palau de Congressos in Palma (Mallorca) Spain. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org.Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

New Women in Technology Luncheon Announced for HITEC 2019 Minneapolis

HFTP ·22 June 2018
As HITEC Houston wraps up its biggest week, plans for next year's North American event in Minneapolis are already in the works. New to the program is a Women in Technology networking luncheon designed to connect professionals and honor industry accomplishments. HITEC (Hospitality Industry Technology Exposition and Conference), produced by Hospitality Financial and Technology Professionals (HFTP), is the world's largest and oldest hospitality technology event and is dedicated to recognizing those guiding the forward path of hospitality technology. The inaugural luncheon will be June 17, 2019 at the Minneapolis Convention Center, and will feature an accomplished business leader speaker. Following the initial luncheon will be additional regional programs throughout 2019."A primary reason that HITEC attendees return year after year is the opportunity to meet with fellow industry professionals to share their ideas and learn from each other," said Frank Wolfe, HFTP CEO. "The addition of the luncheon offers a dedicated opportunity to celebrate the successes of the professional women who have focused their careers to hospitality technology. Hopefully the program will continue in successive years and will be a place to follow the evolution and progress of the industry and the women's careers."HITEC Minneapolis is June 17-20 at the Minneapolis Convention Center in Minneapolis, Minnesota USA. In addition, HFTP has several other coming events. The HFTP Annual Convention is October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. And HITEC Europe is April 10-11 at Palau de Congressos in Palma (Mallorca) Spain. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org.Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.

HFTP Responds, Makes Changes to HITEC Europe 2019

HFTP ·17 June 2018
From the conference perspective, HITEC Europe's education program has received superior feedback each year. To accommodate for an overall modification of the event, there will be adjustments across all elements. This includes a reworking of the conference schedule to allow exclusive education hours and exclusive exhibit stand hours. As education is a key element to an event like HITEC Europe, the program planners will also provide access where possible to exhibitors and their staff, a frequent request made by exhibitors. Also, to provide the high-level networking and education opportunities for CIO/CFO delegates, invitation-only sessions during the conference and a private networking dinner will be incorporated into the schedule for this group.To build on the event, making it a hub of hospitality education and innovation, HFTP will continue to host co-located partner events at the Palau de Congressos, including HSMAI Region Europe and Entrepreneur 20X, a start-up pitch competition."One thing that was very clear from our evaluations, is that attendees want to make sure that HFTP continues to maintain the superior level of education offered and that we do not change our philosophy to a for-profit, 'pay to play' model," said Frank Wolfe, HFTP CEO. "As a not-for-profit organization, HITEC Europe has a dedicated group of industry experts who donate their time to both create and vet the education quality and HITEC Europe will continue that system."From the exhibition perspective, HFTP will make several logistical changes. These include requiring a higher service level from those who service stands, more food and beverage inside the exhibition, an easier registration processes and allowing exhibitors increased access to their stands for private appointments. Exhibition stand selection for HITEC Europe 2019 will be held in the same order as it occurred during the Amsterdam selection process.From a location prospective, evaluations indicated that attendees wanted the event to move around Europe. After consulting with HFTP partners, HSMAI, it was decided to locate the events at Palau de Congressos in Palma (Mallorca) Spain, the two year old center managed by Melia Hotels and located in one of the most beautiful resort areas in Europe. https://www.melia.com/es/palau-de-congressos/home.htmlhttps://www.melia.com/es/palau-de-congressos/home.htmlFor more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org.Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.

HFTP Announces Entrepreneur 20X Sponsorship Agreement with Amadeus at HITEC Houston

HFTP ·15 June 2018
Hospitality Financial and Technology Professionals (HFTP), producers of Hospitality Industry Technology Exposition and Conference (HITEC), is pleased to announce its Entrepreneur 20X (E20X) sponsorship agreement with Amadeus for HITEC Houston. The successful E20X pitch competition, featuring hospitality technology startups, will take place at HITEC Houston in the afternoon on June 18, 2018. HITEC Houston will take place from June 18-21, 2018 at the George R. Brown Convention Center in Houston, Texas USA.HFTP's Entrepreneur 20X program is a pitch competition that provides hospitality technology start-ups a career-boosting opportunity with exposure to top industry mentors, investors, leaders and executives. The startups compete for a cash prize, two separate awards and much more in this thrilling competition series. HITEC Houston attendees may visit startups following the competition in the HITEC Houston exhibit hall at the Innovation Lab."HFTP is excited for our partnership with Amadeus for this year's Entrepreneur 20X at HITEC Houston," said HFTP CEO Frank Wolfe. "Entrepreneurship plays an important role in fueling evolution to industries, and Amadeus supports this innovative spirit in the hospitality technology market by providing hospitality solutions for every stage of the consumer journey.""We are thrilled to support the competitors at E20X and see the newest ideas that can help shape the future of hospitality," said Hazem Hussein, Hospitality Division CEO at Amadeus. "Through our Amadeus Ventures Program, we have assisted over 1,200 early stage startups. By creating these mutually beneficial relationships, we bring innovate solutions to the industry."Amadeus develops open, cloud-native technology solutions for global hospitality organizations. From search and booking to check-in and departure, Amadeus's offerings help consumers improve efficiency, deliver exceptional experiences and exceed brand promise. Amadeus works with leading referral and reseller partners, technology companies, channel and lead generation organizations, as well as hospitality and academic institutions with one goal: to put customer needs first.For more information about E20X, email e20x@hftp.org. In addition to HITEC Houston, HFTP has several other events upcoming in 2018. HFTP Annual Convention will October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About AmadeusAmadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies). The Amadeus group employs around 15,000 people worldwide and does business in more than 190 countries. The company has central sites in Spain (corporate headquarters), France (development) and Germany (operations), and offices in 70 countries around the world. The group operates a transaction-based business model. Amadeus is listed on the Spanish Stock Exchange under the symbol "AMS.MC" and is a component of the IBEX 35 index. Learn more here.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP expanded HITEC in 2017 with two additional events outside the annual North American event: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

HITEC Houston Tuesday General Session Announced: "Technology and the Power of the C-Suite"

HFTP ·14 June 2018
Hospitality Financial and Technology Professionals (HFTP) added a new general session - "Technology and the Power of the C-Suite" - to the HITEC Houston education program. The session features C-level hospitality executives from brands, ownership groups and technology companies who will debate the future of emerging technology trends, funding for IT development and the nature of competition in a digital marketplace. The general session will take place from 8:30 to 10:00 a.m. on Tuesday, June 19, 2018. Immediately before the session, Tammy Farley and Jing Zhu will be inducted into the HFTP International Hospitality Technology Hall of Fame - HFTP's highest level of recognition in the area of technology.The session will be moderated by HFTP Global Treasurer Michael Levie, CHTP, COO at citizenM, and include the following c-level hospitality executives:Cindy Estis Green, co-founder and CEO, Kalibri Labs, LLCBarry Goldstein, EVP and chief commercial officer, WyndhamAsh Kapur, SVP, hotel asset management and chief revenue officer, Starwood Capital Group"From guest experience to business infrastructure, will hoteliers move outside of their core businesses to transform traditional brand models? Or, will third parties in the travel sector evolve to dominate the booking and stay experience for hotel guests?" asks HFTP CEO Frank Wolfe. "This new general session will explore the gap in the valuation multiples of public companies in travel, and discuss limits of loyalty, power of data, new economics in customer acquisition and how technology investments may play a role in establishing the winners in a dynamic new environment."In addition to HITEC Houston, HFTP has several other events upcoming in 2018. HFTP Annual Convention will October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org.Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org.Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

HFTP International Hospitality Technology Hall of Fame 2018 Inductees Announced

HFTP ·11 June 2018
The International Hospitality Technology Hall of Fame is HFTP's highest level of recognition in the area of technology. Since 1989, 44 individuals have received this award as a reflection of their contributions to the hospitality industry. Farley and Zhu were nominated and selected by their peers for representing the best in innovation and application, and for being leaders in their profession.Tammy Farley, co-founder and president of The Rainmaker Group, was selected for influencing the evolution of revenue optimization to meet the needs of today's global hospitality market. Since co-founding Rainmaker in 1998, she has been credited for her leading role in securing the company's impressive growth. Her natural abilities in entrepreneurship have proven vital in identifying opportunities that have helped Rainmaker to enhance and expand its industry leading portfolio of hospitality and gaming technology solutions. Over the past two decades, Farley has maintained her dedication to ensuring that more and more properties have the ability to leverage the latest advancements in revenue management technology."I am so very honored to be inducted into this prestigious group of hospitality professionals," says Farley. "Advancing the way hospitality revenue managers utilize technology has been both my personal objective as well as Rainmaker's corporate mission for over 20 years and it means a great deal to have our efforts recognized."Jing Zhu, founder and chairperson of the China Hospitality Technology Alliance (CHTA), was selected for establishing the Chinese hospitality technology network. CHTA aims to build industry innovation best practices and future platforms through talents in China and worldwide, and to connect ecosystems with leading-edge technologies to make travel and hospitality a better and fun space. Zhu is also CEO of 3D Networks a hospitality technology business where her emphasis on leading-edge hospitality technologies has resulted in a significant transformation for the business. She has more than 18 years of extensive experience in the IT/Telco industry."I am so honored and very humbled to receive such a significant award," said Zhu. "CHTA with a mission will continue striving for connecting East and West from innovation and technology perspectives."HITEC Houston will take place from June 18-21 at the George R. Brown Convention Centre in Houston, Texas USA. Also this year is HITEC Dubai, which will take place from December 5-7 at the Madinat Jumeirah in Dubai, UAE in partnership with Naseba. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout North America, HFTP expanded HITEC in 2017 with two additional events outside: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

HFTP Announces Startups, Judge's Panel and Mentors for Entrepreneur 20X at HITEC Houston

HFTP · 6 June 2018
Hospitality Financial and Technology Professionals (HFTP), producers of Hospitality Industry Technology Exposition and Conference (HITEC), is pleased to announce the selected hospitality technology startups, expert judges panel and industry mentors that will participate in Entrepreneur 20X (E20X) at HITEC Houston. Sponsored by Amadeus, the E20X pitch competition will take place in room 342 on Monday, June 18, 2018 from 1:00 to 4:00 p.m. inside the George R. Brown Convention Center in Houston, Texas USA; all registered HITEC attendees are welcome to attend.E20X innovators will pitch their business concepts to a room of HITEC attendees and a panel of six judges. The E20X judge's panel will determine the "E20X Judge's Choice Award" winner who will receive $5,000 USD and will receive extensive promotion by HFTP. HITEC attendees will determine the "E20X People's Choice Award" winner by voting for their favorite startup through the event mobile app; attendees may visit startups following the competition in the HITEC Houston exhibit hall at the Innovation Lab. E20X mentors will meet face-to-face with the entrepreneur pitchers hours before the E20X competition takes place sharing their experience, answering questions and making invaluable connections.The 2018 E20X Houston pitching companies include: Beekeeper; Stratifyd; TrayAway; Shenzhen Showboom Technology Co., Ltd.; Zendelity; Bookcliff Software, LLC; Sencity Corp; Jibestream; Conichi; LuggAgent; Proxce, Inc.; Reply.ai; PopulStay Pte. Ltd.; When Labs; ZiFiSense; HeyMojo, Inc.The 2018 E20X Houston expert judges' panel includes:Carson Booth, CHTP, CEO, SnapShot GmbHDiane Estner, President, DANNI EnterprisesMark Fancourt, Travel and Hospitality Technology CXOPrakash Shukla, Managing Partner, Wayfare VcScot Campbell, CHTP, CTO, North America Concerts - Live NationVanessa Ogle, CEO and Founder, EnseoThe 2018 E20X Houston onsite mentoring team includes:Bernard Ellis, CHTP, CRME, President and Founder, Lodgital Insights LLCDonna Hale, CEO and Owner, FEH Consulting, LLCHenri Roelings, Founder and CEO, HsyndicateKathleen Erickson, Director - Guest Facing Technologies, Hilton WorldwideMichael Cohen, Managing Partner, TechPartnerRich Siegel, President and Publisher, Hospitality UpgradeRon Tarro, Managing Member, SalientVoice Ventures, LLCShannon McCallum, Vice President - Hotel Operations, Mandalay Bay Resort & CasinoSophie Pommois, Project Director Global Distribution, Global Hotel AllianceFor more information about E20X, email e20x@hftp.org. In addition to HITEC Houston, HFTP has several other events upcoming in 2018. The HFTP Annual Convention is October 24-26 at the Omni Louisville Hotel in Louisville, Kentucky USA. HITEC Dubai will take place December 5-6 at the Madinat Jumeirah in Dubai, UAE. For more information about HFTP's international events, visit www.hftp.org and www.hitec.org or contact the HFTP Meetings & Special Events Department at education@hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.About HITECHospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP expanded HITEC in 2017 with two additional events outside the annual North American event: one in Europe and the other in Dubai. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Find updates on the HFTP News page, and exhibitor news on the HITEC Bytes site. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.###

HFTP Launches New F&B Bytes Site, an Addition to its Online News Portfolio

HFTP · 5 June 2018
Hospitality Financial and Technology Professionals (HFTP) continues to build on its online news series with the addition of its F&B Bytes website. Powered by Hsyndicate, an electronic media-hub based in The Netherlands, F&B Bytes is an aggregated content destination where users will find the latest food and beverage news all in one place. Recognized as a global educator in the hospitality industry, HFTP now offers hospitality professionals online news resources specific to technology, clubs, finance, GDPR, F&B and its association at large. HFTP's informational sites include: HITEC Bytes, Club Bytes, Finance Bytes, F&B Bytes, GDPR Bytes and HFTP News.The website allows users to stay updated with food and beverage trends, information and updates in the same easy-to-access format featured on its other news sites. F&B Bytes is a cross-platform site serves as a daily news outlet that brings together specific publications, reports, feature articles, white papers and more."As the global spokes group for hospitality finance and technology professionals, HFTP has an obligation to provide our stakeholders with a trusted digital channel of information," said HFTP CEO Frank Wolfe. "Expanding the industry's access to curated knowledge is another reason that HFTP is granted nonprofit status and entrusted with experts who volunteer their time to provide solutions to everyday industry problems."HFTP's informational news sites were created with the goal of categorizing the large amounts of available information, and presenting the news in a more convenient way for users. F&B Bytes allows companies to publish their content to the site; registered users receive the additional benefit of having their content published to both F&B Bytes as well as PineappleSearch.com, the world's only hospitality-specific search engine. For those interested in publishing content or advertising on F&B Bytes, please contact HFTP Chief Marketing Officer Jennifer Lee, CAE at jennifer.lee@hftp.org or +1 (512) 220-4023.For more information, visit www.hftp.org and https://fb.hftp.org.About HFTPHospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook (@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes, HFTP Finance Bytes, HFTP GDPR Bytes and HFTP FB Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.###

Newletter

Thank you for subscribing. Your email address has been added to our mailing list.
Close
To subscribe to the GDPR Bytes Newsletter please enter your contact details below.
An error occured, please check your input and try again.
I do want to receive the GDPR Bytes email newsletter.
By submitting this form, you have read and agreed to the Privacy Notice of HFTP.
You may unsubscribe to these emails at any time.
CancelSubscribe