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  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

  • HFTP GDPR Guidelines: Hospitality Guest Registration Cards

    This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a guideline for loyalty cards, health data, export of data outside of the EU, privacy policies and direct marketing.

From GDPR to Employee Engagement: What Hotels Need to Know

Beekeeper Blog·13 September 2018
Last year, consumers spent $1.6 trillion on hotel rooms worldwide. As global travel continues to grow, and with new GDPR compliance laws taking effect, hotels need to keep pace in a constantly evolving industry. In order to stay competitive and build a productive team, every hotel should have a digital workplace handling internal communications.

What US Hotels Need to Know About GDPR Legislation

mycloud HOSPITALITY· 6 September 2018
While many people in the United States have already heard about California legislation, which is similar to GPDR legislation, that has been taken into effect in June this year, a lot of them don’t know what it exactly refers to and how and whether it will affect them.

[EBOOK] How to Get Your Hotel PCI and GDPR Compliant

mycloud HOSPITALITY·31 August 2018
The hospitality sector over the years has been the number one recipient of attacks and data security breaches. An estimated 14% of data related incidents have happened in or around the hospitality industry. The increased attacks are most likely associated with the increased use of digital systems.

Looking back three months: What's changed since the GDPR went into effect?

mycloud HOSPITALITY·30 August 2018
Some marketers are still scrambling to become GDPR compliant, others are changing their martech stacks, and consumers largely don't notice a difference.
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DHISCO secures PCI certification and GDPR compliance

mycloud HOSPITALITY·30 August 2018
DHISCO Inc., the world’s leading hospitality distribution company, today announced that the company achieved the two most well-recognized industry certifications over this quarter, namely, PCI certification and GDPR compliance, which are considered the best-known standards for consumer data security. Being PCI and GDPR compliant reinstates DHISCO’s commitment to providing the highest levels of information security to its customers, and deliver advanced and innovative solutions for the industry based on the principle.

The GDPR - The New Normal?

Revinate Blog - Key Trends in Hospitality·20 August 2018
Europe’s General Data Protection Regulation (GDPR) is live, and the sky hasn’t fallen. So what happens next for hoteliers? We have some of the answers here.

Privacy vs security: first fines reveal shift in data protection landscape

eyefortravel.com·Requires Registration ·15 August 2018
Over two months since ‘GDPR Day’, most organisations are still successfully processing personal data, but travel companies beware. With regulation now enforceable, consumers more empowered and security – a small part of GDPR – becoming an increasing focus, the Information Commissioner’s Office is keen to show it has teeth. Since May, several fines have been levied against companies making everything from annoying sales calls to not being rigorous with privacy and security. While the ICO has not fined any companies under the EU GDPR or UK Data Protection Act 2018 yet (the breaches happened before May 25), the value of these fines does appear higher.
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Coffee Chat: APEX Hotels & HEBS Digital

Max Starkov | The HeBS blog·24 July 2018
HEBS Digital’s Executive Vice President Jason Price chatted with APEX Hotels’ Digital Manager Steven Howe, based in the UK, to discuss Steven’s career, GDPR, and the latest from APEX Hotels.
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The GDPR compliance - The hidden benefits of compliant hotel

Hotelogix Blog·27 June 2018
Now that the GDPR compliance laws have been implemented, getting your hotel GDPR compliant has become a mandate. And as you are faced with this daunting task of managing your customers data to ensure that their data is protected, there are a few points that can help your business.
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Overcome GDPR - A Law in Full Force

eyefortravel.com·Requires Registration ·25 June 2018
Overcome GDPR - A Law in Full Force Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.
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GDPR - 5 Last Minute Things That You Need To Do

TrustYou brainTRUST Blog·18 June 2018
You probably know by now that the EU General Data Protection Regulation (GDPR) is a new implementation, meant to reinforce the protection of customer data and online safety, as well as increasing the transparency of data exchange between customers and businesses. Having our headquarter in Munich, we’re proud to say that TrustYou is GDPR compliant and we have thoroughly researched the topic and adopted the new regulations.
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Big Changes from Facebook and Instagram

Lodging Interactive Blog·10 June 2018
GDPR has everyone scrambling to make big changes, and in the midst of all of it, there’s a handful of big social media changes that have slipped through unnoticed, coming from both Facebook and Instagram. In this latest edition of our biweekly newsletter, we’ll take a close look at the ones that will directly impact hotels and resorts.
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GDPR Is Officially Here. Here's What You Need to Know

SevenRooms F&B Blog ·31 May 2018
By now, you’ve probably heard the term GDPR. And gotten anywhere from 1 to 100 emails about it from the likes of Google, Facebook, & more. The compliance deadline passed on May 25, 2017, which means fines are fair game now. But you might still be wondering what the regulation entails, who it affects, and how much fines could be. That’s why we’re here. To break it down quickly and in an easily digestible form.
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Trend Digest: GDPR compliance for hospitality

GuestRevu ·31 May 2018
The 25 May deadline may have come and gone without GDPR police descending from black helicopters to claim €20-million fines, but that doesn't mean compliance with the General Data Protection Regulation is optional.
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How Triptease prepared for GDPR

Triptease Blog·30 May 2018
By this point, you’ve probably seen so many (a) emails about GDPR and (b) jokes about emails about GDPR that you could be forgiven for never wanting to see those four little letters ever again. But, while GDPR fatigue is an all-too-real phenomenon, we hope we can revive your interest for just a little longer as we take you through how Triptease tackled the mammoth process of preparing for the May 25th deadline.
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GDPR and Data Privacy Commitments - Cloudbeds has you covered

cloudbeds.com Blog·30 May 2018
Now that the GDPR has gone into effect, we wanted to give you a final update on what Cloudbeds has done to safeguard your privacy as well as the privacy of your guests.
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GDPR: Why Hoteliers Should Take the new EU Regulations Very Seriously

Ecole hoteliere de Lausanne (EHL)·29 May 2018
New EU rules on data protection - or GDPR - , seven years in the making, come/came into effect on May 25. The advice from IT experts to hoteliers is: take the new rules very seriously or risk heavy fines of up to 20 million euros or four percent of the company’s global turnover, whichever is higher. At the recent Young Hoteliers Summit, staged at Ecole hôteliere de Lausanne, Nick Price, CEO of NetSys Technology and CIO of citizenM Hotels, touched on the challenges posed in a keynote address.

How to Convince Customers to Share Data After GDPR

harvardbusiness.org·25 May 2018
In recent years, marketers have lived through the Era of Big Data, and the Era of Personalization, and now we are living through the 'Era of Consent.' With the General Data Protection Regulation (GDPR) going into effect on May 25th, businesses will be required to protect the personal data and privacy of EU citizens. For marketers, this means updating your privacy policies, but more importantly, it means finding innovative new ways to connect with customers and gather consent to use their data in order to continue your 'marketing relationship' with them. Marketers across the European Union (EU) have been preparing for this new regulation for months. Yet the regulation impacts all companies globally, including those in the United States, that collect and manage data on citizens in the EU. Many global marketers are still struggling to understand what steps they need to take to prepare for this regulation and how it will impact their marketing str
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GDPR in 3 minutes for hotel marketers [video]

GuestRevu ·24 May 2018
With the General Data Protection Regulation (GDPR) coming into effect tomorrow (25 May 2018), we know that many hotel marketers are wishing for a magical way to ensure their marketing procedures are compliant. So, we searched far and wide for the mystical GDPR Genie, and put together this quick video with all of the advice that he has for marketers who want to make sure that their everyday activities comply with the data protection standards.
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5 Tips for More Secure Passwords

Eleven Blog·21 May 2018
Thanks to the impending deadline for the European Union's GDPR (General Data Protection Regulation), online security has been getting a lot of attention of late. We think it's also a great excuse to do some spring password cleanup. Creating a secure password shouldn't be difficult.
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New Oracle E-Business Suite Person Data Removal Tool Now Available

Oracle Hospitality Check-In·21 May 2018
Oracle is pleased to announce the availability of the Oracle E-Business Suite Person Data Removal Tool, designed to remove (obfuscate) data associated with people in E-Business Suite systems. Customers can apply the tool to select information in their E-Business Suite production systems to help address internal operational and external regulatory requirements, such as the EU General Data Protection Regulation (GDPR).
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How GDPR Will Transform Digital Marketing

harvardbusiness.org·21 May 2018
This month will see the enforcement of a sweeping new set of regulations that could change the face of digital marketing: the European Union's General Data Protection Regulation - or GDPR. To protect consumers' privacy and give them greater control over how their data is collected and used, the GDPR requires marketers to secure explicit permission for data-use activities within the EU.
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GDPR: What are the priorities for the IT department?

Oracle Hospitality Check-In·21 May 2018
All too often it is assumed that GDPR compliance is 'IT's problem' because having your personal data and technology in order are such vital parts of it. But compliance must be an organisation-wide commitment. No individual or single department can make an organisation compliant. However, in planning discussions around GDPR compliance, there are clear areas where IT can add significant value.
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Unlocking travel security, part 3: Biometric ID

PhocusWire·21 May 2018
For the first two installments of our series on privacy and security, we have looked at cybersecurity for travel brands and the upcoming GDPR deadline – two topics related to data.
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Upcoming changes to Cloudbeds' Privacy Policy and Terms of Service

cloudbeds.com Blog·17 May 2018
As you may have heard, new data protection laws are being enacted throughout the world (including the GDPR in Europe). The post Upcoming changes to Cloudbeds' Privacy Policy and Terms of Service appeared first on Cloudbeds.
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What You Actually Need to Know About the GDPR

Koddi Blog ·16 May 2018
Whether you hung on every word of Mark Zuckerberg’s congressional hearing, or you routinely click “share” without a second thought, you can’t help but be aware that data collection has become a hotly contested issue worldwide. Enter the GDPR —or, the General Data Protection Regulation—a regulation implemented by the European Union that is poised to replace the Data Protection Act of 1998 later this month. So, what exactly does this legislation encompass, and how will it affect both your business and your browsing habits? Read on to learn more.

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