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  • Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

    We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the next few days, fighting the airport and staying in a.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

    Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against potential cyber threats and attacks.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

Chinese travel, AI innovation and information security: The best of TTE

Triptease Blog· 4 March 2019
Being a hotelier is a busy job. Besides running a property, honing a killer conversion strategy and crafting creative marketing campaigns, it can be difficult to make sure you're keeping up with the industry buzz. In this article, we're bringing you the lowdown from Travel Technology Europe 2019, one of the region's leading travel tech events. Read on to get the latest on outbound Chinese travel, Expedia's take on Artificial Intelligence and what the industry has learned post-GDPR.

3 tips for managing travel data breaches·Requires Registration ·30 October 2018
Since GDPR and the UK Data Protection Act 2018 came into effect in May there have been some high-profile airline data breaches. Data and cyber-security expert Keith Dewey shares some recent lessons.

GDPR Redefines Industry Privacy Practices on a Global Scale

mycloud HOSPITALITY·22 October 2018
Since taking effect in May, the EU’s General Data Protection Regulation (GDPR) has altered data management practices throughout the meetings industry, not just in Europe, according to 2019 Global Meetings and Events Forecast report.

APIs, AI, getting hyper-personal and the human touch·Requires Registration ·22 October 2018
Whether you are focused on data, technology, marketing or RM the message from Day 2 of EyeforTravel North America was that you need to understand the ‘why’.

Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

HFTP Connect·28 September 2018
As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the time to reflect on my year serving as HFTP Global president.

From GDPR to Employee Engagement: What Hotels Need to Know

Beekeeper Blog·13 September 2018
Last year, consumers spent $1.6 trillion on hotel rooms worldwide. As global travel continues to grow, and with new GDPR compliance laws taking effect, hotels need to keep pace in a constantly evolving industry. In order to stay competitive and build a productive team, every hotel should have a digital workplace handling internal communications.

What US Hotels Need to Know About GDPR Legislation

mycloud HOSPITALITY· 6 September 2018
While many people in the United States have already heard about California legislation, which is similar to GPDR legislation, that has been taken into effect in June this year, a lot of them don’t know what it exactly refers to and how and whether it will affect them.

[EBOOK] How to Get Your Hotel PCI and GDPR Compliant

mycloud HOSPITALITY·31 August 2018
The hospitality sector over the years has been the number one recipient of attacks and data security breaches. An estimated 14% of data related incidents have happened in or around the hospitality industry. The increased attacks are most likely associated with the increased use of digital systems.

Looking back three months: What's changed since the GDPR went into effect?

mycloud HOSPITALITY·30 August 2018
Some marketers are still scrambling to become GDPR compliant, others are changing their martech stacks, and consumers largely don't notice a difference.

DHISCO secures PCI certification and GDPR compliance

mycloud HOSPITALITY·30 August 2018
DHISCO Inc., the world’s leading hospitality distribution company, today announced that the company achieved the two most well-recognized industry certifications over this quarter, namely, PCI certification and GDPR compliance, which are considered the best-known standards for consumer data security. Being PCI and GDPR compliant reinstates DHISCO’s commitment to providing the highest levels of information security to its customers, and deliver advanced and innovative solutions for the industry based on the principle.

The GDPR - The New Normal?

Revinate Blog - Key Trends in Hospitality·20 August 2018
Europe’s General Data Protection Regulation (GDPR) is live, and the sky hasn’t fallen. So what happens next for hoteliers? We have some of the answers here.

Privacy vs security: first fines reveal shift in data protection landscape·Requires Registration ·15 August 2018
Over two months since ‘GDPR Day’, most organisations are still successfully processing personal data, but travel companies beware. With regulation now enforceable, consumers more empowered and security – a small part of GDPR – becoming an increasing focus, the Information Commissioner’s Office is keen to show it has teeth. Since May, several fines have been levied against companies making everything from annoying sales calls to not being rigorous with privacy and security. While the ICO has not fined any companies under the EU GDPR or UK Data Protection Act 2018 yet (the breaches happened before May 25), the value of these fines does appear higher.

Coffee Chat: APEX Hotels & HEBS Digital

Max Starkov | The HeBS blog·24 July 2018
HEBS Digital’s Executive Vice President Jason Price chatted with APEX Hotels’ Digital Manager Steven Howe, based in the UK, to discuss Steven’s career, GDPR, and the latest from APEX Hotels.

The GDPR compliance - The hidden benefits of compliant hotel

Hotelogix Blog·27 June 2018
Now that the GDPR compliance laws have been implemented, getting your hotel GDPR compliant has become a mandate. And as you are faced with this daunting task of managing your customers data to ensure that their data is protected, there are a few points that can help your business.

Overcome GDPR - A Law in Full Force·Requires Registration ·25 June 2018
Overcome GDPR - A Law in Full Force Please login to view the whole article - or subscribe here For a free two week trial to EyeforTravel OnDemand, please click here.

GDPR - 5 Last Minute Things That You Need To Do

TrustYou brainTRUST Blog·18 June 2018
You probably know by now that the EU General Data Protection Regulation (GDPR) is a new implementation, meant to reinforce the protection of customer data and online safety, as well as increasing the transparency of data exchange between customers and businesses. Having our headquarter in Munich, we’re proud to say that TrustYou is GDPR compliant and we have thoroughly researched the topic and adopted the new regulations.

Big Changes from Facebook and Instagram

Lodging Interactive Blog·10 June 2018
GDPR has everyone scrambling to make big changes, and in the midst of all of it, there’s a handful of big social media changes that have slipped through unnoticed, coming from both Facebook and Instagram. In this latest edition of our biweekly newsletter, we’ll take a close look at the ones that will directly impact hotels and resorts.

GDPR Is Officially Here. Here's What You Need to Know

SevenRooms F&B Blog ·31 May 2018
By now, you’ve probably heard the term GDPR. And gotten anywhere from 1 to 100 emails about it from the likes of Google, Facebook, & more. The compliance deadline passed on May 25, 2017, which means fines are fair game now. But you might still be wondering what the regulation entails, who it affects, and how much fines could be. That’s why we’re here. To break it down quickly and in an easily digestible form.

Trend Digest: GDPR compliance for hospitality

GuestRevu ·31 May 2018
The 25 May deadline may have come and gone without GDPR police descending from black helicopters to claim €20-million fines, but that doesn't mean compliance with the General Data Protection Regulation is optional.

How Triptease prepared for GDPR

Triptease Blog·30 May 2018
By this point, you’ve probably seen so many (a) emails about GDPR and (b) jokes about emails about GDPR that you could be forgiven for never wanting to see those four little letters ever again. But, while GDPR fatigue is an all-too-real phenomenon, we hope we can revive your interest for just a little longer as we take you through how Triptease tackled the mammoth process of preparing for the May 25th deadline.

GDPR and Data Privacy Commitments - Cloudbeds has you covered Blog·30 May 2018
Now that the GDPR has gone into effect, we wanted to give you a final update on what Cloudbeds has done to safeguard your privacy as well as the privacy of your guests.

GDPR: Why Hoteliers Should Take the new EU Regulations Very Seriously

Ecole hoteliere de Lausanne (EHL)·29 May 2018
New EU rules on data protection - or GDPR - , seven years in the making, come/came into effect on May 25. The advice from IT experts to hoteliers is: take the new rules very seriously or risk heavy fines of up to 20 million euros or four percent of the company’s global turnover, whichever is higher. At the recent Young Hoteliers Summit, staged at Ecole hôteliere de Lausanne, Nick Price, CEO of NetSys Technology and CIO of citizenM Hotels, touched on the challenges posed in a keynote address.

How to Convince Customers to Share Data After GDPR·25 May 2018
In recent years, marketers have lived through the Era of Big Data, and the Era of Personalization, and now we are living through the 'Era of Consent.' With the General Data Protection Regulation (GDPR) going into effect on May 25th, businesses will be required to protect the personal data and privacy of EU citizens. For marketers, this means updating your privacy policies, but more importantly, it means finding innovative new ways to connect with customers and gather consent to use their data in order to continue your 'marketing relationship' with them. Marketers across the European Union (EU) have been preparing for this new regulation for months. Yet the regulation impacts all companies globally, including those in the United States, that collect and manage data on citizens in the EU. Many global marketers are still struggling to understand what steps they need to take to prepare for this regulation and how it will impact their marketing str

GDPR in 3 minutes for hotel marketers [video]

GuestRevu ·24 May 2018
With the General Data Protection Regulation (GDPR) coming into effect tomorrow (25 May 2018), we know that many hotel marketers are wishing for a magical way to ensure their marketing procedures are compliant. So, we searched far and wide for the mystical GDPR Genie, and put together this quick video with all of the advice that he has for marketers who want to make sure that their everyday activities comply with the data protection standards.

5 Tips for More Secure Passwords

Eleven Blog·21 May 2018
Thanks to the impending deadline for the European Union's GDPR (General Data Protection Regulation), online security has been getting a lot of attention of late. We think it's also a great excuse to do some spring password cleanup. Creating a secure password shouldn't be difficult.

New Oracle E-Business Suite Person Data Removal Tool Now Available

Oracle Hospitality Check-In·21 May 2018
Oracle is pleased to announce the availability of the Oracle E-Business Suite Person Data Removal Tool, designed to remove (obfuscate) data associated with people in E-Business Suite systems. Customers can apply the tool to select information in their E-Business Suite production systems to help address internal operational and external regulatory requirements, such as the EU General Data Protection Regulation (GDPR).


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