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  • Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

    We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the next few days, fighting the airport and staying in a.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

    Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against potential cyber threats and attacks.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

Corendon Hotels & Resorts

Pegasus Blog·21 February 2019
Corendon Hotels & Resorts is a subsidiary of the Corendon Group which owns hotels, a tour operator and an airline. We are proud to call them our partner; a relationship that has remained strong over the years and continues to grow.

The Top 5 Benefits of Booking Engines with AI

Pegasus Blog· 6 December 2018
Imagine this: A hotel shopper is searching for accommodations in your city. The SERP (search engine results page) offers up your property as an option. So instead of heading directly to an OTA, where the consumer is most likely to visit because of the billions of dollars spent on PPC, they decide to see what experience you have to offer. Upon arrival on your website, the travel consumer is greeted with rich, engaging visuals in context, packaged pricing based on purchase history and profile attributes and then shown the quickest path to checkout. Voila – your valuable direct booking!

Rotana Signs Long-term Agreement with Pegasus

Pegasus Blog· 4 December 2018
Pegasus Solutions is pleased to announce that Rotana Hotel Management Corporation PJSC has signed a multi-year agreement for a variety of products including the Pegasus Reservations Platform, Pegasus Booking Engine,, Digital Marketing, Business Intelligence and Corporate Sales Demand solutions.

Pegasus Solutions to Launch New Hotel Chain Enterprise Analytics Solutions at World Travel Market London

Pegasus Blog·20 November 2018
While exhibiting at World Travel Market 2018, hotel technology leader Pegasus Solutions will be showcasing its newest cloud-based product: Pegasus Enterprise Analytics. This advanced solution integrates directly with the powerful Pegasus Reservations Platform used by hotel brands, management companies, and independent hotels to manage availability, rates and inventory across all of their channels at the click of a button.

Pegasus Solutions to Showcase its Internet Booking Engine Enhancements at the World Travel Market 2018

Pegasus Blog·20 November 2018
While exhibiting at World Travel Market 2018, hotel technology leader Pegasus Solutions will be demonstrating the latest enhancements to its online booking engine, engineered to drive more direct bookings for independent properties and hotel chains alike. The Pegasus Booking Engine offers full feature functionality consumers have come to expect from an online shopping experience. It's one of the many Pegasus technology solutions in use by global hotel chains, management companies, and independent hotels, including the Pegasus Reservations Platform.

AMERON Hotels Signs on with Pegasus Solutions

Pegasus Blog·20 November 2018
Pegasus Solutions is pleased to announce that AMERON Hotels has signed a multi-year agreement for a variety of products including the Pegasus Reservations Platform, Pegasus Connect, and Utell Voice Services.

Customer Service is Not an Email

Pegasus Blog·29 October 2018
Zappos is known as much for the company’s customer service as for its shoes. According to Forbes, a chalkboard at the company’s headquarters lists the customer inquiries for the day and the average time of response.

Pegasus Solutions: A New Chapter in a Long Legacy of Innovation for Hoteliers

Pegasus Blog·26 September 2018
The continued evolution of Pegasus―a lepegasus-solutionsading global provider of hospitality technology and services―inspires the same motivation epitomized in Gandhi’s words. At its inception, Pegasus was born from the idea that a digital era was on the horizon and that innovative distribution technology would uniquely empower hotels to distribute their product electronically to guests across all sales channels globally, beginning with travel agents.

Is Your GDS Hotel Description Old News?

Pegasus Blog·17 September 2018
Long before the rise of the internet, the GDS (Global Distribution System) existed, with its airline origins dating back to the 1960s. Today, the GDS is used by travel agencies, travel management companies, and corporate travel managers – providing hotels with a significant source of reservations and revenue. However, with so much industry attention focused on growing direct bookings and the ever-changing OTA (Online Travel Agency) landscape, the importance of the GDS hotel booking platform can get forgotten amid all the noise.

[ARTICLE] Hotel Tech Partner vs. Vendor: Knowing the Difference and Why It Matters

Pegasus Blog· 8 August 2018
As leaders in the hospitality industry, we’re in the business of building and cultivating relationships. Not just relationships with guests, however — also relationships with the technology providers that hotels, resorts, chains and management companies align with to enhance their service offering.

5 Tips for a Successful Hotel Deflag

Pegasus Blog·24 July 2018
With franchise fees increasing at a greater pace than rooms revenue, many hoteliers are contemplating hotel deflagging. If you fall into this category, the first question you’ll need an answer to is: “How to deflag my hotel and make the entire process successful?”

Going Rogue: Will Deflagging Boost My Profits? [Part 2 of 2]

Pegasus Blog·17 July 2018
In a recent survey of hotel owners, more than one third of respondents considered hotel deflagging because they wanted to maximize their profit. Among branded hotels, some owners are seeing franchise fees and expenses erode profitability, causing them to question the benefits of their chain affiliation. In our previous post we looked at deflagging and its impact on sales, here we focus on hotel deflagging and profits, exploring specific ways new indies can boost profit margins.

Going Rogue: Will Deflagging Boost My Sales? [Part 1 of 2]

Pegasus Blog·10 July 2018
Transitioning from a branded property into an independent requires careful navigation through multiple challenges. When it comes to hotel deflagging and sales, the move can be financially rewarding when handled correctly. If you’re considering hotel deflagging, but you’re concerned about how that decision may impact your revenue, read on for ways to boost sales in your new indie status.

Top Reasons Hotels Decide to Deflag

Pegasus Blog·14 June 2018
Hotel deflagging occurs when a hotel owner or operator decides to become independent, ending an agreement with their brand franchiser.

[ARTICLE] Opportunity Intersection: The Corner of Technology and Service

Pegasus Blog· 7 June 2018
Studies show 70 percent of customers will stop doing business with a company after one bad experience, while nine out of 10 say they would pay more to ensure a superior one.

[SLIDESHARE] What Makes for a Great Booking Engine?

Pegasus Blog· 5 June 2018
We know great booking engines boost sales and decrease commission costs. But which features make for a great booking engine? And how does artificial intelligence factor in?

3 Things to Consider Before You Deflag Your Hotel

Pegasus Blog·29 May 2018
There aren’t many industries where a business owner can suddenly change the name and niche of their business and remain successful. But a growing number of hotel owners are deflagging, and making a go of it as an independent. If you’ve reached a point where you’re asking yourself, “Is deflagging my hotel the right choice?” there are three things you should consider before moving onto the next question of, “How will I deflag my hotel?”

[GUEST POST] Four Ways To Boost Bookings From Corporate Clients

Pegasus Blog·24 May 2018
The Global Business Travelers Association expects global business travel spend to grow by 6% by 2020. If you aren’t making the most of this opportunity to grow your corporate client business, read on for four ways you can boost hotel bookings from this section of the consumer base.

Advantages of Booking Engines with Artificial Intelligence

Pegasus Blog·18 May 2018
Great booking engines boost the volume of direct bookings and maximize the profitability of your reservations.

Tips to Boost Hotel Digital Marketing Efforts

Pegasus Blog·15 May 2018
Online marketing has grown increasingly complex, and within the hospitality industry there is no exception.

[ARTICLE] How Hotels Can Deliver What Business Travelers Expect

Pegasus Blog· 9 May 2018
Reports indicate that the number of business trips each year has increased by 38% since 2009. In fact, direct spending on business travel by domestic and international travelers, including expenditures on meetings, events and incentive programs totaled $307.2 billion in 2016 alone.

Hotel Deflagging: What It Is and Why Owners Do It

Pegasus Blog· 8 May 2018
Perhaps you’ve heard the topic discussed recently or in the past: “hotel deflagging.” But what does it mean to deflag, and why do owners do it? Big hotel brands are known in the industry as “flags.” (Most likely due to the company flag fluttering on the flagpole outside a hotel.) Flagged hotels are not owned by a brand, but rather they operate under a franchise agreement with the brand. The definition of deflag refers to the practice of hotel owners becoming independent of their brand franchisers.

[ARTICLE] Aligning Software with the Human Touch to Convert, Connect and Engage Guests

Pegasus Blog· 2 May 2018
In today’s hospitality environment, we have the opportunity to leverage data and pair insights with smart software for guest-centricity. We can’t rely merely on a “heads in beds” mentality any longer. Instead we must rely on data about guest habits and preferences to create a true one-to-one experience. No longer is it one size fits all.

Why Business Travelers Mean Profits for Your Hotel [Part 2 of 2]

Pegasus Blog· 2 May 2018
Thanks to Online Travel Agencies and Global Distribution Systems, chain hotels have lost their dominant hold on business travelers. And Airbnbs just can’t cut it in the consistency department when it comes to providing business travel services.

[GUIDE] How to Increase Hotel Sales with Business Travelers

Pegasus Blog·26 April 2018
According to a recent report by the Global Business Travel Association, the number of business trips taken annually in the United States reaches at minimum a staggering 488 million. Attracting business travelers is a good way to increase sales and occupancy rates at your hotel - but appealing to these travelers can be a challenge.

Why Business Travelers Mean Profits for Your Hotel [Part 1]

Pegasus Blog·25 April 2018
Business travel spend is expected to hit $310.4 billion in 2017 – and it’s only going up from there – increasing to nearly $357.5 billion in 2020, according to the Global Business Travel Association (GBTA).


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