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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

Airbnb boosts hotel visibility with homepage refresh, new filter

PhocusWire·14 December 2018
Airbnb is pushing its hotels business by featuring a "Boutique Hotels" category on its homepage and by including hotels in its space type filter.

QOTW: Something about speaking up for voice

PhocusWire·14 December 2018
Voice-powered user interfaces will never get even a fraction of the adoption for commerce that the humble but ubiquitous mouse and keyboard command today.

Travel startup investments 2018 - a year in review

PhocusWire·14 December 2018
Despite the powerful presence of established players, many of which have seemingly cornered various sectors, the eagerness to support new businesses never appears to subside in travel.

Gaps remain in vacation rental tech sector as managers seek more from systems

PhocusWire·14 December 2018
Vacation rental property managers want to offer more services that are currently not integrated within the technologies they use.

VIDEO: Hopper on growth, the impact of NDC and the value of being app-only

PhocusWire·14 December 2018
2018 was a big year for Hopper. The app-only price prediction and booking platform picked up $100 million in Series D funding in October and rolled out its hotel service to more than 40 markets.

Perfect Price - Summit pitch runner-up at Phocuswright 2018

PhocusWire·14 December 2018
The dynamic pricing platform that uses AI and machine learning to maximize profitability in an increasingly digital world.

GuestReady grows European presence with new acquisition and partnership

PhocusWire·13 December 2018
London-based GuestReady is expanding its portfolio of European short-term rentals through deals with providers in Portugal and France.

SunExpress claims first for flight booking service via Alexa

PhocusWire·13 December 2018
SunExpress is enabling customers to search for and book flights via Amazon Alexa. The Germany-based airline is using technology from InteRES to enable the service which also allows customers to pay via Amazon Pay.

Who holds the best hand in the battle for tours, activities and experiences?

PhocusWire·13 December 2018
Many years in the making, the online tours, activities and experiences category finally started heating up in 2018. Major online travel companies including Booking.com, Expedia, TripAdvisor and Airbnb have assembled large teams and made significant acquisitions in the space, while private companies including GetYourGuide ($170 million), Klook ($296 million) and Tiqets ($45 million) have raised large rounds of funding.

Hertz enables biometric check-out for car rentals

PhocusWire·13 December 2018
Hertz plans to offer fast check-out lanes powered by biometrics at more than 40 airports by the end of next year.

STARTUP STAGE: Travel Ads Network helps publishers monetize travel content

PhocusWire·13 December 2018
Founded in 2017, Travel Ads Network uses machine learning to know which brand and product will convert best based on publishers' traffic and brands' conversion data sets. Partners include Expedia, Booking.com and Klook.

Airside Mobile - Summit pitch runner-up at Phocuswright 2018

PhocusWire·13 December 2018
Airside's new privacy-by-design, consumer-centric ID platform offers a faster path to deploying biometrics in travel.

Google acquires up Indian rail app Where Is My Train?

PhocusWire·12 December 2018
Googleis well known for snapping up the teams behind various cogs in the wheel of the travel industry - and this week it has flexed its muscles once again.

Sentiment versus sentient: Taking conversational AI further in travel

PhocusWire·12 December 2018
Artificial intelligence applications that are currently being used in the travel and hospitality industries boast a myriad of benefits - from booking flights and hotels to organizing a traveler’s itinerary or suggesting places to visit - all through the platform of your choice.

A review of 2018, a preview for what's next: Voice technology

PhocusWire·12 December 2018
To provide a look ahead on this topic, Say It Now CEO Charlie Cadbury offers his take on the top five developments in voice technology he expects to see in 2019.

Rentals United - Summit pitch runner-up at Phocuswright 2018

PhocusWire·12 December 2018
The vacation rental industry is drawing off new tech such as this advanced automation platform, something it claims the sector has ever seen.

VIDEO: MakeMyTrip and Yatra on the future of the Indian travel market

PhocusWire·11 December 2018
Cheap smart phones, cheap data and a proliferation of mobile payment options are spurring massive adoption of mobile shopping in India.

Pop-up hotel concept WhyHotel raises $10M, plans U.S. expansion

PhocusWire·11 December 2018
A startup that manages units in new luxury apartment buildings as temporary hotels has raised $10 million in series A funding.

Kiwi.com takes stake in airline tech company AeroCRS

PhocusWire·11 December 2018
Kiwi.comhas taken a minority stake inAeroCRS, a cloud-based airline reservation technology specialist.

Dwindling blockchain hype, the stagnation of voice and more travel tech predictions for 2019

PhocusWire·11 December 2018
It's easy to overestimate or underestimate the impact that any single issue will have on travel businesses next year. Given all of this, here are my top predictions for the travel industry in 2019.

Rough Guides, online travel content and the Culture Trip Effect

PhocusWire·11 December 2018
Travel guide book publisherRough Guides has announced a move into "travel booking".

Tinyclues - Launch pitch runner-up at Phocuswright 2018

PhocusWire·11 December 2018
Tinyclues' AI-first solution reinvents how marketers work while doubling their campaign revenue and improving the customer experience.

Uber up next in ride-hailing IPO frenzy

PhocusWire·10 December 2018
Not to be undone by its ride-hailing rival, Uber has become the second brand in the space of a few days to declare its intention to list on the public financial markets.

Travelport sold back to private equity for $4.4 billion

PhocusWire·10 December 2018
Travelport will end just over four years on the public markets and be taken into private equity hands once more, following a $4.4 billion takeover by Elliott Management Corporation.

Grab plots new sector strategy, invests $100M in OYO

PhocusWire·10 December 2018
OYOhas confirmed that it took $100 million in funding from ride-hailing appGrabduring its last capital-raising round.

Women's leadership in travel: What does the industry think?

PhocusWire·10 December 2018
Despite there being a clear business case for hiring women in leadership positions, there is still much to be done to advance the standing of women at travel companies.

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