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  • Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

    We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the next few days, fighting the airport and staying in a.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

    Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against potential cyber threats and attacks.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

JetBlue Technology Ventures adds airport partner to spur travel innovation

PhocusWire·25 April 2019
Vantage Airport Group joins Air New Zealand as the second partner in JetBlue Technology Ventures' international innovation program.

Vacasa partners with e-commerce giant Wayfair to launch interior design program

PhocusWire·25 April 2019
Vacation rental company Vacasa has partnered with online home goods retailer Wayfair to roll out its interior design program across the country.

Getaround acquires fellow car-share service Drivy for $300M

PhocusWire·25 April 2019
European car-sharing brand Drivy has been snapped up by its U.S. counterpart Getaround in a $300 million deal.

Airlines bring baggage handling mishaps down as tracking tech kicks in

PhocusWire·25 April 2019
Airlines and airports are seeing decreases in mishandled baggage as they increase the use of tracking technology across the journey.

Four steps to personalize the customer path to purchase

PhocusWire·25 April 2019
The online travel booking market is a highly complex and competitive one. To succeed, brands must simultaneously combat ever-increasing price-consciousness and analysis paralysis in the face of overwhelming consumer choice.

Grab expands beyond ride-hailing with new services to become "everyday super app"

PhocusWire·24 April 2019
In a bid to evolve from ride-hailing app to super app, Grab announced four new services to its platform – trip planning, hotel booking, on-demand video streaming and movie tickets.

Google's Touring Bird plots big expansion of tours and activities service

PhocusWire·24 April 2019
Touring Bird is expanding its coverage of tours and activities in cities around the world by a magnitude of 10X. The massive jump from its official launch number of 20 in September 2018 to 200 this week comes almost a year to the day since the Google Area 120-run search engine was first tested in the open market.

TripScout signals next phase of travel discovery app with $2.1M funding

PhocusWire·24 April 2019
Travel app TripScout will embark on a range of new initiatives following the capture of a seed round to the tune of $2.1 million. The investment is being led by Corazon Capital and includes participation from a number of other funds including New Stack Ventures, MATH Ventures and Connetic Ventures.

Travel translation app TripLingo bought by Travel and Transport

PhocusWire·24 April 2019
The app was created in 2011 as a means for travelers to obtain instant voice and image translation from a database of useful phrases.

Hotel guests want curated recommendations, amenities - not robot concierges

PhocusWire·24 April 2019
Consumers are seeking personalization at all stages of traveler journey, including during stays at hotels, where they increasingly want recommendations and in-room amenities curated to their liking.

Travel investors talk areas of focus, the right fit and U.S. funding

PhocusWire·23 April 2019
For travel startups with a product in the market and with early funding, perhaps from friends and family, navigating the investment landscape is challenging.

Hotel cancelation rate at 40% as online travel agencies push free change policy

PhocusWire·23 April 2019
One in four hotel guests are canceling their booking ahead of a stay - an increase being driven by the sales tactics of online travel agencies. The trend is causing problems for hoteliers who are unable to accurately forecast occupancy within their revenue management departments and creates headaches when organizing distribution across various channels.

STARTUP STAGE: Wanderift brings a subscription model to air travel

PhocusWire·23 April 2019
Founded in December 2017, Wanderift allows users to buy a subscription of either $369 per month for three one-way flights or $459 per month for four one-way flights. Subscriptions are month-to-month.

OYO enters experiences space with "OYO Near You"

PhocusWire·23 April 2019
While it continues to open properties in new markets around the world, India-based hospitality company OYO Hotels & Homes is launching a new experiences division in its home country.

Uber gets $1BN investment boost for autonomous vehicle unit

PhocusWire·22 April 2019
Proof here that seeking investment in a business never stops, despite being on the eve of going on the public financial markets: Uber has raised another $1 billion.

Online payment solutions crucial to travel, as Middle East travelers book later and more often

PhocusWire·22 April 2019
At WiT Middle East,’s Remo Giovanni Abbondandolo (vice president of business development, MENA) presented a comprehensive report on the state of online payments in the Middle East travel industry.

Middle East, part 3: How homegrown travel brands are diversifying distribution

PhocusWire·22 April 2019
The Middle East is a large and very diverse region, comprising more than a dozen countries with unique characteristics regarding politics, culture, language and religion.

Sounding Off: The Middle Eastern travel startup scene can learn from errors of others

PhocusWire·19 April 2019
The fledgling community in the Middle East must acknowledge how other startup "scenes" have evolved and learn from the errors that have hindered new businesses.

Transactional emails in travel: The good, the bad and the ugly

PhocusWire·19 April 2019
With almost everyone planning travel for the Spring and Summer holiday season, there is a slew of booking-related transactional emails flooding inboxes everywhere.

U.S. aims to use facial recognition on nearly all departing air travelers within four years

PhocusWire·19 April 2019
The United States Department of Homeland Security says U.S. Customs and Border Protection is working toward implementation of biometric exit technology to cover more than 97% of departing commercial air travelers within the next four years.

In the green room at Phocuswright Europe with... Mark Tanzer

PhocusWire·19 April 2019
Since 2005, Mark Tanzer has been CEO of U.K. travel association ABTA, which has grown to 1,200 corporate members consisting of tour operators, cruise companies and travel agents. At Phocuswright Europe 2019, he will participate in Executive Roundtable: Brexit - Dead Ahead.

Going beyond NDC: Answers to your questions

PhocusWire·19 April 2019
In February this year, 600+ airline, agency and corporate representatives along with key industry influencers joined Sabre for a webinar titled Going Beyond NDC: A Q&A with Sabre and Partners.

Tripoto brings in $3.7M to boost community and travel search platform

PhocusWire·18 April 2019
Tripoto has doubled its investment raised to date following a $3.7 million capital injection from a group of high-profile backers. The India-based travel community secured the round from Orchid India, Hornbill Orchid India Fund, Chiratae Ventures, 3one4 Capital and Lasmer NV.

Why IoT is the "smart" solution for the hospitality industry

PhocusWire·18 April 2019
The hotel industry has long been at the forefront of the experience economy, continually evolving to meet changing consumer needs and set new expectations for a home away from home.

Apart-hotel brand Locale nabs $2.5M to expand operations

PhocusWire·17 April 2019
Austin, Texas-based Locale has landed $2.5 million in funding to grow its apart-hotel brand. Amplo and Susa Ventures led the seed round, Locale’s first funding round since launching in 2016.

Middle Eastern travel marketers see Amazon as biggest disruption threat

PhocusWire·17 April 2019
Mitra Sorrells has more than 20 years of experience as a journalist for a variety of digital, print, and broadcast outlets.


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