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  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

  • HFTP GDPR Guidelines: Hospitality Guest Registration Cards

    This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a guideline for loyalty cards, health data, export of data outside of the EU, privacy policies and direct marketing.

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QOTW: Something about using your super powers

PhocusWire·17 August 2018
Your only super power as an entrepreneur in the early days is your ability to learn more quickly than anyone around you.
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Roomex locks in EUR8M to fuel product development and market expansion

PhocusWire·17 August 2018
Dublin-based Roomex has raised €8 million in Series A funding to develop its hotel booking platform for small and medium businesses and to expand beyond Ireland and the United Kingdom.
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The secret to direct bookings? Consider hotel website conversion rates

PhocusWire·17 August 2018
As the travel planning journey continues to become increasingly more complex, hoteliers need to be looking for more impactful ways to engage and retain their best potential guests.
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Taiwan startup FunNow raises $5M to expand in Southeast Asia and Japan

PhocusWire·16 August 2018
FunNow, a Taiwan-based instant booking app for entertainment and leisure activities, has raised $5 million in Series A funding led by Alibaba Entrepreneur Fund.
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Why mega-rounds of $100M are now commonplace

PhocusWire·16 August 2018
Travel startups are not strangers to the concept of the $100 million+ mega-round, especially in recent years as the market has matured and new investors have come on the scene.
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Google: Old school loyalty strategies in travel are fairy tales

PhocusWire·16 August 2018
Once upon a time, a traveler signed up for your travel loyalty program. They started giving you more and more of their annual category spend. They earned points; they understood your brand; and they lived happily ever after as a loyal travel rewards member.
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On The Beach takes offline chance with PS20M Classic Collection deal

PhocusWire·16 August 2018
Proof that online travel brands are still have an eye on opportunities in the physical world, with On The Beach buying luxury travel brand for travel agents, Classic Collection.
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Fetch.AI leverages smart ledger tech to personalize hospitality offerings

PhocusWire·16 August 2018
Smart ledger technology company Fetch.AI has developed a “decentralized digital world” to bring advanced personalized offerings to travelers at hotels.
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How an autonomous vehicle startup unicorn took a wrong turn

PhocusWire·15 August 2018
Quanergy Systems found itself in the center of a sudden frenzy over self-driving cars in 2014. It makes lidar, which bounces lasers off objects to help autonomous cars know what’s nearby.
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Amadeus eyes $7BN market with TravelClick-bolstered hotel strategy

PhocusWire·15 August 2018
Amadeus says the acquisition of TravelClick is a key element to support "double-digit growth" of its hospitality business. A deal to the buy the U.S. reservation system provider for $1.52 billion was agreed last week, ending a short period of speculation when the sale price was rumored to be as high as $3 billion.
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Egencia, Yapta, Traxo and more product news from GBTA

PhocusWire·15 August 2018
The Global Business Travel Association’s annual convention wraps up today at the San Diego Convention Center. In the exhibit hall, more than 400 companies have been sharing their newest products and services with the more than 7,000 attendees from around the world.
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VIDEO: The new hotel power in Europe

PhocusWire·15 August 2018
The hotel sector in Europe is vastly different from its counterpart in North America, primarily due to the high volume of independent properties.
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How the flywheel of innovation is propelling business travel forward

PhocusWire·15 August 2018
We are on the cusp of a new era in business travel. Advances in technology are driving us forward at breakneck speed. The industry is rife with new - but lately struggling - startups: online booking systems, mobile apps, voice bots, all battling for pieces of the market.
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Wegogo aims for fair-share travel platform, alternative to web agency dominance

PhocusWire·14 August 2018
Since its launch in 2015, Wegogo has established itself as a marketplace for unique, local travel experiences in Asia for outbound Chinese customers.
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Has Airbnb booked its place at the top of accommodation hierarchy?

PhocusWire·14 August 2018
Airbnb celebrates its 10th birthday this year - a decade after its founders first rented out an air mattress in their living room to help pay the rent.
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Expedia Group pays $60M to buy out AirAsia on AirAsiaGo platform

PhocusWire·14 August 2018
An investment of $60 million has brought to an end a seven-year joint venture between Expedia Group and AirAsia to sell the airline's tickets alongside hotels.
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STARTUP STAGE: Vacaryx ticks high-touch and blockchain boxes for rental platform

PhocusWire·14 August 2018
Vacaryx is a vacation rental platform that aims to add functionality and transparency to the booking process by facilitating communication between hosts and guests.
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Startup bad boys somehow always make a return

PhocusWire·13 August 2018
There will be many who are disappointed that a figure such as Travis Kalanick is making a comeback of sorts after the inglorious end to his reign at Uber in the middle of 2017.
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Dnata acquires German tour operator Tropo

PhocusWire·13 August 2018
Dnata, a Dubai-based provider of ground handling, cargo, travel and flight catering services for 300 airline customers in six continents, has acquired German tour operator Tropo.
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Surveying the travel startup landscape, part 2: Tips from founders on the front line

PhocusWire·13 August 2018
The global travel industry is experiencing unprecedented growth. The World Travel and Tourism Council estimates travel contributed more than $8.3 trillion to the global economy in 2017 and predicts that number will grow to $12.5 trillion by 2028.
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Blacklane launches new security-bypass services at 500 airports

PhocusWire·12 August 2018
Private car service Blacklane is expanding its offerings to let customers skip security and immigration lines and gain access to lounges at airports.
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Amadeus confirms acquisition of TravelClick for $1.52B

PhocusWire·10 August 2018
As speculated last week, Amadeus is buying hotel technology provider TravelClick in a $1.52 billion deal. The travel technology giant's acquisition of TravelClick from private equity owner Thoma Bravo is expected to close in the fourth quarter of 2018.
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Handiscover raises $700,000 to expand accessible accommodations platform

PhocusWire·10 August 2018
Handiscover, a startup to help people find and book accessible hotel rooms and rental properties, has raised $700,000 to expand its business in Europe.
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In The Big Chair - Charles Deyo of Cendyn

PhocusWire·10 August 2018
Cendyn provides integrated technology platforms to drive sales and marketing performance in the travel and hospitality industry. Based in Florida, Cendyn has offices around the United States and Canada and in London, Munich and Singapore.
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QOTW: Something about doing business like - and with - locals

PhocusWire·10 August 2018
Hotels are local businesses, and this is a major advantage over the OTAs when selecting and contracting local tour and activity operators.
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The most influential names in travel are coming - will you be there?

PhocusWire· 9 August 2018
Join nearly 2,000 decision makers and C-level executives from global travel, tourism and hospitality companies at this year’s Phocuswright Conference, Nov. 13 to 15 at the JW Marriott Los Angeles L.A. LIVE in Los Angeles.

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