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  • Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

    We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the next few days, fighting the airport and staying in a.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

    Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against potential cyber threats and attacks.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

The hotelier's 3-part plan for the holiday season

SiteMinder Blog·22 March 2019
The holidays are an exciting for everyone, including hotels whose destination might be very likely to experience an influx of potential guests.You’ll have the chance to maximise occupancy and boost revenue during these seasonal travel flows.

SiteMinder study reveals great hotel service, personalised offers win guests from Italy every time

SiteMinder Blog·20 March 2019
A new study by SiteMinder, the global hotel industry’s leading guest acquisition platform, today reveals that great service and personalised offers are the two deciding factors for Italian travellers when choosing their accommodation. The study, Le aspettative dei viaggiatori italiani alla base dell’evoluzione del settore alberghiero, was this week launched at Buy Tourism Online (BTO) in Florence to explore the preferences of guests for the country’s hotels.

The Noble Suites opens up a whole new source of revenue with SiteMinder

SiteMinder Blog·18 March 2019
The Noble Suites is a beautiful hidden retreat in the heart of Brockville, Ontario. This city of Canada boasts a stunning harbour and much loved Aquatarium where visitors can see baby Otters if they’re lucky, along with exploring aquarium exhibits and adventuring on a ropes course.

How to win bookings and revenue with a global distribution system (everything you need to know)

SiteMinder Blog·18 March 2019
Don't know what global distribution systems is or how to use one to win more bookings and revenue? This article will help you answer all the questions you have.

Eastiny Hotels eliminates hours of work and increase revenue with SiteMinder's channel manager

SiteMinder Blog·20 February 2019
Eastiny Hotels is a prominent hotel group in Pattaya, Thailand, serving the local market since 1998. Travellers who book with Eastiny will have seven properties to choose from, all with up to 100 rooms and pricing options to suit any traveller. Six are located in central Pattaya and one in north Pattaya.

Kirsten Serviced Accommodation smooths out business kinks with SiteMinder

SiteMinder Blog·11 February 2019
Over the past few years, Kirsten Serviced Accommodation has built a reputation for providing luxurious home-away-from-home experiences in beautiful country areas around Australia.

The complete guide to hotel marketing in 2019

SiteMinder Blog· 5 February 2019
Hotel marketing encompasses a huge array of topics, skills, and strategies that hoteliers like you need to be aware of – and also master – if you want to succeed in optimising the success of your hotel business and attracting as many travellers as possible.

The home of the Original Sacher-Torte partners with SiteMinder to offer the world a taste of Austria

SiteMinder Blog·22 January 2019
Austrian Sacher Hotels, the home of the world-famous Original Sacher-Torte, has partnered with SiteMinder, the global hotel industry’s leading guest acquisition platform, to invite guests from all over the world to experience a taste of Vienna.

Ryanair and SiteMinder partnership takes off for European hotels

SiteMinder Blog·17 January 2019
Ryanair, Europe’s No.1 airline, and SiteMinder, the global hotel industry’s leading guest acquisition platform, today announce a partnership to provide European hotels direct access to sell their properties on Ryanair Rooms.

The elusive business traveller: The definitive guide to the attracting, delighting and retaining corporate hotel guests

SiteMinder Blog·16 January 2019
If your hotel is located in or near any sizeable city across the globe, the chances are business travellers will come across your property’s website, online travel agent profile, social media page, and more as they conduct their accommodation research.

Q Apartments enhances hotel management with SiteMinder solutions

SiteMinder Blog·11 December 2018
The iconic Q Apartments is a Danish company, which embarked on a strong expansion of its global presence a few years ago. This expansion has placed its headquarters in London, UK, and brought a solid presence to Brazil, requiring a greater focus on hotel management.

OpenKey partners with SiteMinder to bring automated mobile key to the masses

SiteMinder Blog·11 December 2018
OpenKey, the industry standard for universal mobile key in hotels, today announces it has partnered with the global hotel industry’s leading guest acquisition platform, SiteMinder, to make the delivery of mobile keys automated, faster and more widely available to hotel properties worldwide. Together, the leading tech giants will reach more than 160 countries where their platforms are currently active.

Where will hotel guests in Europe travel to in 2019?

SiteMinder Blog· 7 December 2018
New years are typically accompanied by new traveller trends as people endeavour to reassess what they want to achieve in their life. This often sees societal shifts that mean some destinations experience a new lease of life as tourist destinations.

How to boost meeting room bookings at your hotel

SiteMinder Blog· 5 December 2018
If corporate travellers are coming to your destination, then a demand exists for meeting facilities. Yet at most hotels, meeting rooms are not booked to their full potential. To maximise on your investment in corporate facilities and meetings rooms, you need to get more business guests booking at your hotel.

Hotel industry statistics you might have missed last month

SiteMinder Blog· 4 December 2018
In the hotel and travel industry there are countless news stories, reports, surveys, and insights being released each month. For someone trying to run or work in a hotel, it’s impossible to keep up.

Hotel Chain Watch: What's new with the big players in November?

SiteMinder Blog·30 November 2018
It’s always important to know what the best in the business are up to. When it comes to hotels, the most dominant brands are always innovating and announcing exciting news.

Where will hotel guests in Asia travel to in 2019?

SiteMinder Blog·27 November 2018
Every year brings new trends and new opportunities for global hoteliers, often changing their fortunes very quickly. Just like clothes, music, and art, certain destinations can go in and out of style – and in again – over time. Travellers discover a new ‘it’ destination or follow gradual societal shifts and all of a sudden some places are more popular than ever while others are wondering why results have dipped.

Connecting with hotel customers: Best practices to live by

SiteMinder Blog·22 November 2018
A successful hotel business is one that build trust within travellers and clearly outlines what the customers will expect – and delivers every time. Only then will guests become loyal, repeat customers.

10 mistakes that may sabotage your hotel business

SiteMinder Blog·22 November 2018
Everyone, by virtue of being human, makes mistakes. Some mistakes have worse consequences than others and depending on the industry, backlash can range from minor to cataclysmic. The type of mistake you make will also have an impact on this. Did it just affect you, or did it also affect your customers?

Where will hotel guests in the United States travel to in 2019?

SiteMinder Blog·21 November 2018
Each year new travel trends emerge that can change the fortunes of global hoteliers very quickly. Just like clothes, music, and art, certain destinations can go in and out of style – and in again – over time. Travellers discover a new ‘it’ destination or follow gradual societal shifts and all of a sudden some places are more popular than ever while others are wondering why results have dipped.

Overheard in the hotel industry: 5 key quotes from the world of travel

SiteMinder Blog·14 November 2018
The travel world is made up of industries within industries, with so much happening in the realms of tech development, guest demographics, marketing and sales innovations, digital strategies and much more.

The questions you need to ask your hotel tech provider

SiteMinder Blog·13 November 2018
Selecting the right hotel technology is critical, particularly in a world where consumers are relying more heavily on their devices with each passing day. An investment this important to your overall success as a hotel operator requires you to do some research.

Chief French hotel management system VEGA joins SiteMinder's network

SiteMinder Blog·12 November 2018
As EquipHotel Paris, one of the most important trade shows in France, gets underway, SiteMinder announces it has secured a partnership with one of France’s leading provider of property management systems (PMSs), Groupe QuatuHoRe, to further cement its position as the global hotel industry’s leading guest acquisition and connectivity platform. The partnership will provide the more than 2,000 properties and about 10,000 hotelier daily users of Groupe QuatuHoRe’s VEGA PMS with access to SiteMinder’s vast network of distribution channels to maximise their visibility online and ability to win guests from around the world.

Patented hotel rooms: Inside two of the world's most exciting

SiteMinder Blog· 7 November 2018
A standard issue hotel room usually includes (rather crucially) a bed, a TV, guest bathrobes and slippers, a phone, a hairdryer and, increasingly, free wifi. Throw in a copy of The Bible tucked away in the bedside table and there’s not much missing from this regular hotel room description.

What's on with SiteMinder: Your November 2018 events guide

SiteMinder Blog· 5 November 2018
There's always plenty of ways to get involved with SiteMinder, wherever you are in the world. Here's what events are on this month in November.

SiteMinder's TrendTracker: Hotel news and stats you might have missed in October

SiteMinder Blog· 5 November 2018
So much happens every month in the hotel, travel, and hospitality industries that it's extremely hard to keep up. SiteMinder's TrendTracker is here to keep you up-to-date with the most interesting stats and facts from the previous month.


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