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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

Beekeeper Unveils 5 New Features Including Anonymized Surveys and Locations

Beekeeper Blog·13 December 2018
Winter is often described as a time when life moves at a slower pace. Snow blankets the ground, animals go into hibernation, and humans spend time indoors drinking tea, reading, or watching their favorite series. This is not the case in the Beekeeper Engine Room! We’ve been firing on all cylinders for the final three months of 2018 and are proud to present five–yes, five–huge new capabilities that will revolutionize how our users interact in their digital workplace and enhance workforce management.

Digitally Engage Your Mobile Workforce for Better Business Returns

Beekeeper Blog·12 December 2018
Imagine you could increase your business revenue by better engaging your employees. What would that mean for your company? For starters, it would give you a competitive advantage, and boost your value proposition. Achieving that goal is easier than you think. Engage your workforce with a mobile solution such as a team app and you’ll start to see the monetary benefits as well as the employee engagement rewards.

How the New Housekeeping Law Impacts Hotel Safety Policies

Beekeeper Blog·10 December 2018
Aimed at preventing and reducing the occurrence of musculoskeletal injuries and mishandling of hazardous chemicals in the hotel workplace, California has amended a safety and prevention law. The new law requires hotels to embed specialized trainings on the correct use of equipment and handling of hazardous chemicals used by housekeeping staff into their workforce training.

Why Retailers Should Embrace the Digital Age

Beekeeper Blog· 6 December 2018
As digital technology continues to permeate every aspect of the retail experience, how can retailers best adapt to cater to and meet today’s consumer where they are? In our webinar with ecomdash, we discuss the influence of mobile accessibility on consumer shopping behavior, and the increasingly crucial role smartphones play in the retail environment.

How Mobile Solutions Improve Hotel Internal Communication

Beekeeper Blog·29 November 2018
When it comes to managing hotel workforces, the hospitality industry faces two primary challenges: internal communication and employee engagement. From completing real-time tasks to coordinating operations across a network of interdependent departments and managing guest expectations, effective internal communication between highly-mobile and dispersed hotel employees is easier said than done.

How to Get Construction Crew Buy-In for a Digital Workplace

Beekeeper Blog·27 November 2018
Construction workers are often surrounded by the most advanced machinery, but they’ve been reluctant to adopt digital workplace solutions to manage the administrative side of the industry. An operational communication platform could revolutionize how construction companies operate, but the change has to happen from the inside out. You need employee buy-in for a digital workplace to be successful.

How IIoT Maximixes Manufacturing Efficiency

Beekeeper Blog·20 November 2018
The industrial internet of things (IIoT) is changing every facet of manufacturing. As factories automate data collection and communication, they create an interconnected network of machines and systems, opening up an information superhighway. IIoT makes a factory more efficient, and cost effective, with elements like predictive maintenance, lean manufacturing, and AI integration.

Feather Falls Casino, Lodge & Brewing Co. Improves Communications Management with Beekeeper

Beekeeper Blog·13 November 2018
During historic heavy rainfall in February of 2017, the main and emergency spillways of California’s Oroville Dam experienced extensive damage, resulting in the evacuation of more than 180,000 people living downstream along the Feather River there. Those evacuated included some of the 520 employees of the Feather Falls Casino, Lodge & Brewing Co.

How to Leverage Guest Reviews to your Advantage

Beekeeper Blog· 8 November 2018
When online travel agencies (OTAs) and other third-party booking channels empowered past guests to judge their stay experiences with a star rating, hoteliers had to pay attention. Your hotel’s online reputation depends on what is being said in these channels so how you manage your guest reviews is an important job.

Putting Patients First: Digital Transformation in the Healthcare Industry

Beekeeper Blog· 1 November 2018
The healthcare industry is about taking care of people, but we often lose sight of that. By implementing a digital internal communications strategy, medical organizations such as hospitals, assisted living centers, and home healthcare providers, can realign their missions to put patients first. This happens when every employee is engaged in the communication lifecycle of patient care.

Top 4 Tips for Digital Collaboration

Beekeeper Blog·30 October 2018
In the modern workplace, conference rooms have made way for creative collaboration spaces. But in a company with a dispersed workforce that might not work in the same building, the same location, or even at the same time, a group communication app can create a virtual collaborative space.

How Beekeeper Will Work More Intelligently With Customers

Beekeeper Blog·29 October 2018
After listening to customer feedback, we’ve decided to switch to a new product management tool called productboard. productboard is a product excellence system that will help us consolidate insights, prioritize what to build, and share our progress and future plans with customers.

How a Team App Gives Retailers a Competitive Edge

Beekeeper Blog·25 October 2018
In an age when consumers can make a purchase with the click of a mouse, brick-and-mortar retailers are facing some big obstacles. But outside competition isn’t the only problem plaguing the trade. It has one of the highest employee turnover rates of any industry. To be competitive, focus on your biggest asset: your frontline workers.

Win Executive Buy-in for an Employee App

Beekeeper Blog·23 October 2018
Over one in three participants in today’s US labor force are from the millennial generation. This generation continues to dominate the workforce in larger numbers than ever before, making the business case for workforce digitization not only compelling but necessary. Courting these employees who are accustomed to the convenience and efficiency of real-time, mobile workplace communication through the latest technology is thus imperative.

How to Effectively Communicate with Unionized Labor

Beekeeper Blog·17 October 2018
Though it varies depending on the industry and the unique functions of the work performed, companies and HR professionals in particular continue to face challenges around communicating effectively with unionized labor or in hybrid union and non-union environments. One of the biggest obstacles is encapsulated by this key question: how do we effectively track if employees are reading and receiving the mission-critical information we send?

Industry 4.0: The Next Gen Manufacturing Workforce

Beekeeper Blog·16 October 2018
Industry 4.0, or the industrial internet of things (IIoT), is taking the manufacturing world by storm. Machines, systems, and devices are interconnected and communicating with one another for a 360-degree view of the entire manufacturing process, from production to distribution. The factory of the future is here, and it’s creating a next generation workforce that is engaged on a whole new level.

Mobile Communication Tools Connect Teams at InterContinental Miami

Beekeeper Blog·11 October 2018
With over 600 employees over 33 departments, InterContinental Hotels & Resorts, Miami, FL sits in the heart of Miami’s downtown business district with a breathtaking view of Biscayne Bay. As a luxury bay-front property, the hotel is a popular destination for vacationers and business travelers alike; the property hosts events ranging from weddings to large conventions.

How an Internal Communications Tool Improves Construction Project Management

Beekeeper Blog· 9 October 2018
Proper planning is critical in the construction industry, however not every project will stay on the original timeline. As projects progress, the scope or deadlines are likely to change. Project management is more than revising deadlines, however. An often forgotten part of construction project management is keeping field workers current on any changes. An internal communications tool makes it easy for managers to keep field workers and independent contractors aligned and to clearly communicate project goals.

How to Engage Every Worker for a Superior Employee Experience

Beekeeper Blog· 4 October 2018
Lack of employee engagement costs companies over $450 billion every year. To elevate the employee experience and give employees a reason to love coming to work every day, you’ve got to make sure every single member of your team is included and engaged, a job made so much easier with a digital workplace.

How Mobile Solutions Complete Construction Jobs on Time and on Budget

Beekeeper Blog· 2 October 2018
On a construction site, there are innumerable moving parts: laborers, supervisors, materials, deliveries, machinery, tools, safety, subcontractors, just to name a few. The best way to stay on schedule and on budget is to adopt a mobile productivity app to manage project-related data and communication. A mobile solution complements the mobile nature of the job, and will facilitate real-time communication and organize workforce management tasks for cost and time efficiency.

Strategies for Success as a Digital Workplace Leader

Beekeeper Blog·27 September 2018
With the right leadership, a digital workplace can revolutionize your company. A successful leader will implement strategies that complement the internal communications technology to create a more transparent and collaborative culture, boost employee engagement, and encourage a more fluid internal conversation with their staff.

Beekeeper Communication Tools Improve Guest Service Scores at The Watergate Hotel

Beekeeper Blog·25 September 2018
Washington, D.C.'s world-renowned Watergate Hotel has 336 guest rooms and 20,000 square feet of event space. Having undergone a $200 million renovation, the historic hotel recently reopened with contemporary, luxury updates.

Beekeeper Productivity App Release Notes September 2018

Beekeeper Blog·20 September 2018
Happy Fall! Our Product Team has been hard at work over this summer making significant operational improvements to the Beekeeper platform. Read on to discover what’s new in the Beekeeper employee app experience, as well as what we have fixed.

Beekeeper Announces Innovation App Extension for Team Collaboration

Beekeeper Blog·19 September 2018
Beekeeper possesses numerous ways to recognize, poll, engage, and connect the mobile workforce and their office-based colleagues. We are pleased to announce an app extension designed expressly for a vital but often underutilized component of employee communication: sharing and voting on ideas.

Top Ten Hidden Costs of Not Going Digital

Beekeeper Blog·18 September 2018
The one mistake 47% of companies make that costs them billions of dollars every year is not having a digital internal communications strategy. A digital workplace can revolutionize an organization, save money, and make a company more competitive. All systems and processes function at maximum efficiency for an employee trifecta. Productivity, engagement, and experience all benefit from a digital workplace, and the success and savings ripple out to the rest of a company, all the way to the customer.

From GDPR to Employee Engagement: What Hotels Need to Know

Beekeeper Blog·13 September 2018
Last year, consumers spent $1.6 trillion on hotel rooms worldwide. As global travel continues to grow, and with new GDPR compliance laws taking effect, hotels need to keep pace in a constantly evolving industry. In order to stay competitive and build a productive team, every hotel should have a digital workplace handling internal communications.


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