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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

Bridge the Communication Gap Between Frontline Worker Shifts

Beekeeper Blog·20 February 2019
What does the future of work look like? How can digital tools affect positive change for the digital workplace experience? At Beekeeper, we’re constantly working to re-define what these concepts and questions mean for our core end users: the world’s mobile workforce.

What's in Your Hotel Task Management Toolkit?

Beekeeper Blog·19 February 2019
Despite the prevalence of operations management software, there are many processes in the hotel industry that are still done manually. This is especially true at the front desk, where many hotels keep an MOD (Manager on Duty) log, written on paper and kept in a binder.

Mobile Communication: Where Technology Meets People

Beekeeper Blog·14 February 2019
What do today’s two billion mobile workers have in common? While the use cases may vary, the needs of the global distributed workforce remain universal. Whether in hospitality, manufacturing, retail, construction, or healthcare, to name a few, frontline workers need access to mobile communication.

Beekeeper Launches Locations For Improved Operations Management

Beekeeper Blog·13 February 2019
Digital tools are undoubtedly changing operations management for the better, streamlining the most essential processes and centralizing core resources employees need most for on-demand retrieval. Despite this increased informational availability and transparency, the challenge to have more granular workforce management capabilities remains.

Best Ways to Align Hotel Operations Across Hospitality Teams

Beekeeper Blog·12 February 2019
Creating an internal communications culture for a management company or a hotelier with multiple properties can be hard because of multiple locations and brands with their own identities. The same is true for managing hotel operations across a diversified portfolio. It can be tough to know how to blend these various cultures and brand identities on the local level while ensuring organization-wide alignment.

Create a Communication Strategy to Benchmark Your Digital Workplace

Beekeeper Blog· 7 February 2019
As more digital tools enter the workplace, organizations should pay particular attention to the actual, not promised, productivity within their workforce. According to a 2018 Deloitte study on global human capital trends, while survey responses indicated the presence of digital workplace tools are continuing to reduce the number of time-consuming in-person, text, and phone interactions, only 31% reported having an adequate communication strategy to implement them.

How to Support Alignment During Acquisition with Communication Tools

Beekeeper Blog· 5 February 2019
While a necessary part of business growth as companies scale and work to maintain competitive market share, acquisitions and mergers present a multitude of challenges. Among these challenges are maintaining workforce management, internal communications, and team productivity. Does your company have the right communication tools to emerge victorious?

The Building Blocks of a Successful Digital Strategy

Beekeeper Blog· 1 February 2019
Becoming a digital workplace is more than downloading apps, automating HR functions, or adopting communication tools. While these are core components of a digital workplace, there has to be a well-thought-out strategy to accompany adoption that benefits every level of your company. When a digital workplace is implemented as an intentional business solution it delivers results, like a high performing workforce, that makes your company more competitive.

Secure Team Messaging at Heathrow Helps Engagement Skyrocket

Beekeeper Blog·29 January 2019
As Europe’s largest airport, Heathrow is powered by a team of 6,500 employees and welcomes more than 78 million passengers every year. Home to more than 80 airlines, Heathrow’s Terminal 2 holds the title of the ‘World’s Best Airport Terminal’ and is the airport’s most sustainable––powered by 100% renewable gas and electricity.

Beekeeper Workplace App Wins 2019 OnCon HR Solutions Icon of the Year

Beekeeper Blog·24 January 2019
New year, and more new awards recognition! The inaugural OnConferences ONCON ICON Awards took place at The Gaylord Palms Resort in Orlando, FL, complete with red carpet, live music, dinner, and the awards ceremony. Celebrating top performers and leaders in the categories of marketing, human resources, and legal, nominees are voted on by leading professionals within each job function or industry.
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Boost Your Hotel's Amenities Upsell With A Messaging App

Beekeeper Blog·24 January 2019
Digital technology can customize nearly every aspect of a guest’s stay from start to finish, including room choice, extra towels, and check-out time. Given how important this digital connection is on the guest facing side, it follows that connecting your hotel workforce with a messaging app could achieve the same time-saving and connected goals.

3 Best Practices for Employee Engagement

Beekeeper Blog·22 January 2019
Recent reports cite that 87% of employees are disengaged in their workplaces. This conveys an important insight into the quality of life for the average worker, and is a wake-up call for companies to re-evaluate employee engagement with their workforce. The statistics also speak volumes about how employee disengagement impacts the global GDP. In fact, Gallup reports that disengaged employees cost companies between $450 and $550 billion annually.
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3 Ways Beekeeper Can Facilitate Better Operations Management

Beekeeper Blog·17 January 2019
The organizational strategy of Kaizen combines two words that represent concepts to describe a process of continual improvement. Kai (“change”) and zen (“for the better”). Developed by Masaaki Imai, Founder of Kaizen Institute, the idea of Kaizen is that everyday presents a new challenge and opportunity to improve upon every aspect of a business.
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Beekeeper Wins HotelTechAward for Successful Employee Engagement

Beekeeper Blog·17 January 2019
Chosen from over 180 hotel technology products from over 120 countries, we’re excited to announce Beekeeper’s second Hotel Tech Report win! This time, the HotelTechAward is in recognition of Beekeeper’s excellence as a leading hospitality solution for facilitating employee engagement.

2019 Internal Communication Trends for Non-Desk Industries

Beekeeper Blog·15 January 2019
2.7 billion workers don’t work at a desk and only 13% of them feel engaged at work. What’s more, a whopping 84% of these under-engaged workers don’t believe they get enough information from management, and 75% feel out of the loop when company policy changes or other impactful events occur.

Beekeeper Workplace Software Wins Top 100 Startup Award

Beekeeper Blog·11 January 2019
We are proud to announce that Beekeeper workplace software has ranked 8th in the Top 100 Startup Awards, and that we have been recognized as one of the most promising Swiss technology startups. The employee app is considered the number one mobile solution for optimizing internal communication for non-desk workforces.
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Top 5 Ways to Make the Most of Beekeeper

Beekeeper Blog·10 January 2019
Choosing an employee app involves careful research into the best digital tools out there to best meet your business goals. How do you cultivate continued success after implementing new technology? Luckily, the evolution of your communication strategy doesn’t have to stop there; digital transformation is an ongoing process that should be continually re-evaluated.
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Beekeeper Named One of The 10 Best Places to Work in Hotel Technology

Beekeeper Blog· 9 January 2019
What does it take to create a thriving and innovative workplace? Here at Beekeeper, we spend our time contemplating this question as well as how to best connect and engage teams everywhere with amazingly simple mobile communications management and optimized hotel operations.
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How to Make Internal Communications Simplified for Hotels

Beekeeper Blog· 8 January 2019
Low employee engagement. High turnover. Inconsistent guest experiences. With dependence on dispersed, mobile workforces, the hotel industry is easily susceptible to these less-than-desirable outcomes. There’s a common denominator that directly impacts every element of a hotel’s performance: internal communications.

How Beekeeper CSR Helps the World's Struggling Bee Population

Beekeeper Blog·27 December 2018
Corporate social responsibility (commonly referred to as CSR) can be interpreted in a number of ways, but is generally known as the way a company holds itself accountable beyond financial self-interest and participates in the larger civic realm.

4 Ways to Create an Innovative HR Technology Stack

Beekeeper Blog·26 December 2018
With such a vast ecosystem of HR software available today, it can feel overwhelming for HR professionals to know where to start, and what to look for, when researching HR technology for your organization.

Best Ways To Spark Innovation in Your Workforce

Beekeeper Blog·20 December 2018
Companies that are the most competitive among their class have some key characteristics in common. Their employee engagement is high. They have transparent, two-way internal communications. They’re driven by a strong culture. They’re highly adaptable, and they have an environment brimming with innovation.
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Leonardo Hotels Wins European Excellence HR Award for Employee Engagement

Beekeeper Blog·18 December 2018
Employee engagement is an essential ingredient in effectively managing dispersed hospitality teams, and a key indicator and strategic goal for HR managers. In recognition of their outstanding employee engagement efforts, Leonardo Hotels was chosen for the European Excellence HR Award in the Employee Engagement category from over 200 participants, including companies such as SAP, L'Oréal, and Nestlé.

Industry 4.0: Keeping Humans at the Center of Manufacturing

Beekeeper Blog·17 December 2018
IIoT. AI. Robots. Modern manufacturing can sound like a science fiction movie. One of the biggest fears that keeps companies from adopting new technology is the assumption that it will eliminate production jobs.

Beekeeper Unveils 5 New Features Including Anonymized Surveys and Locations

Beekeeper Blog·13 December 2018
Winter is often described as a time when life moves at a slower pace. Snow blankets the ground, animals go into hibernation, and humans spend time indoors drinking tea, reading, or watching their favorite series. This is not the case in the Beekeeper Engine Room! We’ve been firing on all cylinders for the final three months of 2018 and are proud to present five–yes, five–huge new capabilities that will revolutionize how our users interact in their digital workplace and enhance workforce management.

Digitally Engage Your Mobile Workforce for Better Business Returns

Beekeeper Blog·12 December 2018
Imagine you could increase your business revenue by better engaging your employees. What would that mean for your company? For starters, it would give you a competitive advantage, and boost your value proposition. Achieving that goal is easier than you think. Engage your workforce with a mobile solution such as a team app and you’ll start to see the monetary benefits as well as the employee engagement rewards.

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