Cookies on HFTP Bytes

This site uses cookies to store information on your computer. Some are essential to make our site work; others help us give you the best possible user experience.
By using the site, you consent to the placement of these cookies. However, you can change your cookie settings at any time. Read our Privacy Notice to learn more.

I understand
  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

  • HFTP GDPR Guidelines: Hospitality Guest Registration Cards

    This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a guideline for loyalty cards, health data, export of data outside of the EU, privacy policies and direct marketing.

Fuel Hotel Marketing Podcast: Episode 96 - What Is Influencer Marketing And Is It Right For My Hotel?

Fuel Travel· 8 October 2018
Influencer marketing is all the rage these days but what is it exactly and is it something that your hotel should be doing? In this episode of the Fuel Hotel Marketing Podcast, we take a look at this growing trend and give you our in-depth analysis so that you can decide whether or not it’s right for your property.

Fuel Hotel Marketing Podcast: Episode 95 - What Hotel Marketers Should Do During A Disaster

Fuel Travel·24 September 2018
You may have heard about the 6 P’s of being prepared, “Proper Planning Prevents Piss Poor Performance.” From a hoteliers perspective, the 6 P’s mean creating a plan for how your organization will react in times of trouble. In a disaster, you will not have time to think creatively and properly address the situation. You must create a comprehensive plan before disaster strikes.

The 6 P's Of Hotel Disaster Planning

Fuel Travel·23 September 2018
You may have heard about the 6 P’s of being prepared, “Proper Planning Prevents Piss Poor Performance.” From a hoteliers perspective the 6 P’s mean creating a plan how your organization will react in times of a trouble.In a disaster you will not have time to think creatively and properly address the situation. You must create a comprehensive plan before disaster strikes.

Fuel Hotel Marketing Podcast: Episode 94 - Shocking Revelations About Converting the Customer: EyeforTravel Report Takeaways

Fuel Travel· 5 September 2018
Today we are talking about our takeaways from part two of a three-part study performed by EyeforTravel in the Behavioral Analytics Report Series. This report is all about driving consumers through the purchase funnel and ways to improve conversion rate.

Optimize Your Hotel's Google My Business Listing Like A Pro

Fuel Travel· 3 September 2018
If you haven’t taken advantage of your hotel’s Google My Business listing, what’s the holdup? This free local search tool opens the door to a bevy of SEO opportunities and increased awareness for your property. Whether it’s a hotel or bed & breakfast, you can use Google My Business to better promote your property and increase your presence in local search. We already know that holding real estate in the SERPs is important, and Google’s constant algorithm updates play a prominent role. But focusing and optimizing for local search is an increasingly important element of SERPs, and a simple one at that!

3 New Tactics to Improve Your Hotel PPC

Fuel Travel·31 August 2018
We are always talking about how PPC is such an important piece to your overall hotel marketing strategy and Google has just added some more ammo to our PPC arsenal. Some of these features we’re about to cover have been out for a while, but they’re so underutilized that we felt we needed to get the word out.

Fuel Hotel Marketing Podcast: Episode 93 - Vendor Takeaways From The 2018 Hotel Technology Study

Fuel Travel·10 August 2018
Following up on the last episode, where the Fueligans took a deep dive into the results of the 2018 Hospitality technology study, this week’s episode focuses on the feedback and insight that has been gathered from other technology vendors.
commercial

Fuel Hotel Marketing Podcast: Episode 92 - 2018 Hotel Technology Study Reveals Surprising Alignment Between Hoteliers and Vendors

Fuel Travel·27 July 2018
As technology leaders in the hospitality industry, your friends at Fuel Travel, Flip.to, and StayNTouch joined forces to conduct an extensive study of hundreds of hoteliers and suppliers with a goal to learn where the industry can improve from a technology perspective. The results are compiled from 358 respondents, all of whom are involved in the process of purchasing or selling technology within the hospitality industry.

2018 Hospitality Technology Study Reveals Alignment Between Hoteliers & Suppliers

Fuel Travel·24 July 2018
Fuel Travel, StayNTouch, and Flip.to have partnered to launch a new study that examines perspectives from hoteliers and suppliers on industry technology. First debuted exclusively for attendees of the HITEC Hospitality Technology Show in June, the results are now being distributed globally.
commercial

Does Google Hotel Campaigns Announcement Spell The End Of Google Hotel Ads?

Fuel Travel·11 July 2018
Following fast on the heels of last week’s Google announcement of the rebranding of Google AdWords to Google Ads, yesterday’s Marketing Innovations Keynote announced a plethora of new product names and new features as Google revamps their entire marketing ecosystem.
commercial

Fuel Hotel Marketing Podcast: Episode 91 - 8 Ways Hotels Can Optimize Google My Business

Fuel Travel· 9 July 2018
Google My Business is a free and often overlooked opportunity for hotels to gain more search engine visibility. In this episode, we look at 8 thinks that you can Do Right Now to Optimize Your Google My Business Listing.
commercial

Fuel Hotel Marketing Podcast: Episode 90 - Secrets from HITEC 2018 Revealed

Fuel Travel·24 June 2018
Each year, hoteliers and suppliers from around the world gather for the annual HFTP HITEC conference and tradeshow, which is accompanied by HSMAI’s ROC event. Your Fueligan friends were in attendance and we break down what we learned at this year’s event.
commercial

Fuel Hotel Marketing Podcast: Episode 89 - 10 Simple Fixes For Your Hotel Marketing

Fuel Travel·11 June 2018
Your hotel’s marketing programs have big problems! And odds are, you don’t even know it. Today we are going to go through the 10 most common issues any hotel will find with their marketing efforts and how to fix each one.
commercial

These 10 Things Are Probably Broken With Your Hotel Marketing

Fuel Travel· 6 June 2018
Hotel marketing is an incredibly complex web of tools, programs, sites, and third-party systems. In order for your marketing to work at its potential all systems must be functioning, and when you built them… they were. Unfortunately, over time things break, stop working, change or are simply just forgotten. One of the oft-forgotten aspects of a great hotel marketing effort is going back and checking what you “think” is working great. When you do this, you’ll more than likely find that what you thought was a fine-tuned marketing machine is in dire need of some maintenance.
commercial

Fuel Hotel Marketing Podcast: Episode 88 - Revenue Strategy Secrets Revealed Courtesy Of Duetto

Fuel Travel·29 May 2018
In this week’s episode of the Fuel Hotel Marketing Podcast, we dig into the gaps that exist between marketers and revenue managers courtesy of Marco Benvenuti from Duetto.
commercial

Fuel Hotel Marketing Podcast: Episode 87 - Is Voice Search Finally Killing SEO?

Fuel Travel·14 May 2018
Increasingly, travelers are turning to voice search on their smartphone or voice assistant for the answers to their queries. In this week’s episode of the Fuel Hotel Marketing Podcast, we break down these changes, what it means for your hotel, and give you some proactive tips to ensure that you’re prepared for the SEO-volution.
commercial

Fuel Hotel Marketing Podcast: Episode 86 - 10 Things You Need For A Successful Hotel PPC Strategy

Fuel Travel· 8 May 2018
These are in no particular order of importance, but they are some of the most important things you should be doing to optimize your AdWords account. We take over a lot of PPC accounts that clearly aren’t following these best practices. Here are 10 things you should be doing to run a successful PPC account.

Fuel Hotel Marketing Podcast: Episode 84 - Why Won't TripAdvisor Answer These 3 Questions?

Fuel Travel·16 April 2018
Welcome to the TripAdvisor conspiracy theory episode where we’re going to cover all the strange and unusual things we are seeing from the world’s largest review and hotel shopping platform. Since the beginning of 2018, we have been noticing some very odd behavior from the TripAdvisor results, customer service response time, sales rep strategies, and overall communication. What is most odd is that we have found communication from TripAdvisor to us, our clients, and industry partners has seriously degraded. This leads us to start asking some pretty conspiratorial questions like, “Is TripAdvisor being bought out?”
commercial

What's Really Happening at TripAdvisor? 3 Questions We Can't Answer...

Fuel Travel·13 April 2018
Typically our Fuel Travel articles and news are action-based and full of specific items you can do to make your hotel’s marketing more effective. That’s not the case for this article which will raise a lot more questions than it answers about TripAdvisor and the plethora of odd things that all seem to be happening all at once at the travel planning giant.

Fuel Hotel Marketing Podcast: Episode 83 - 8 Email Marketing Mistakes Hotels Should Avoid (from Marketo)

Fuel Travel· 9 April 2018
On today’s episode, find out all of the mistakes that are holding your email marketing campaign back as we run through Marketo’s list of the most common email marketing mishaps. Mistake #1 – Sending Emails with Unclear Subject Lines
commercial

Fuel Hotel Marketing Podcast: Episode 82 - What Hotels Need To Know About GDPR Before It's Too Late

Fuel Travel·26 March 2018
In this episode, we dig into all things GDPR and try to lay out exactly what you need to know and do prior to the May 25th deadline. There’s a lot of information and misinformation floating around about GDPR and we try to cut through the noise and break it all down Fueligan style.
commercial

The Anti-Trust Lawsuit Filed Against Major Chains May Actually Benefit Independent Hotels

Fuel Travel·22 March 2018
Many people in the hospitality industry are dismissing the recent report on Hotel News Resource regarding the “Antitrust lawsuit filed against six major hotel chains” as a frivolous lawsuit without merit. While I agree with the sentiment that this case shouldn’t be allowed to exist, unfortunately, the law may not be on our side. Having read the case file, which, (thanks to Robert Cole) can be found here, they may have a shot at winning.
commercial

Fuel Hotel Marketing Podcast: Episode 81 - Top 10 Ways To Drive Direct Bookings In 2018

Fuel Travel·19 March 2018
How should hotels be spending their marketing dollars? We Break down our top 10 lists of hotel marketing investments in this week's Fuel Hotel Marketing Podcast. Digital marketing has made marketing so much more effective, but at the same time, it's made it more complex. There are no right or wrong answers, but we try The post Fuel Hotel Marketing Podcast: Episode 81 - Top 10 Ways To Drive Direct Bookings In 2018 appeared first on FuelTravel.com.

Fuel Hotel Marketing Podcast: Episode 80 - Hotel Booking Data Reveals Surprising Consumer Mobile Behavior

Fuel Travel·12 March 2018
Google is not known for keeping the status quo and if all indications are correct 2018 is going to really shake up the hotel space. For years we have seen Google continues to make efforts to keep users on their platform for longer and longer. In 2016/17 Google even became a full-funnel system with the rollout of Google Hotel Ads. Well, they’re not stopping there. Here’s just a glimpse of what Google has in store for hotel searchers in 2018.
commercial

Fuel Hotel Marketing Podcast: Episode 79 - These Google Changes Will Rock Your Hotel's World in 2018

Fuel Travel·26 February 2018
Google is not known for keeping the status quo and if all indications are correct 2018 is going to really shake up the hotel space. For years we have seen Google continues to make efforts to keep users on their platform for longer and longer. In 2016/17 Google even became a full-funnel system with the rollout of Google Hotel Ads. Well, they’re not stopping there. Here’s just a glimpse of what Google has in store for hotel searchers in 2018.

Fuel Hotel Marketing Podcast: Episode 78 - Your Hotel Isn't Ready For The Second Mobile Tipping Point

Fuel Travel·19 February 2018
Has the world not realized yet? Mobile is a big deal and you need to be doing everything you can to cater to the consumer’s desire to book on mobile. In this episode, we look at a recent white paper from Criteo and also dig into some of our own data to show just how close we are to becoming a mobile-first industry.

Newletter

Thank you for subscribing. Your email address has been added to our mailing list.
Close
To subscribe to the GDPR Bytes Newsletter please enter your contact details below.
An error occured, please check your input and try again.
I do want to receive the GDPR Bytes email newsletter.
By submitting this form, you have read and agreed to the Privacy Notice of HFTP.
You may unsubscribe to these emails at any time.
CancelSubscribe