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  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

  • HFTP GDPR Guidelines: Hospitality Guest Registration Cards

    This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a guideline for loyalty cards, health data, export of data outside of the EU, privacy policies and direct marketing.

Hotel execs on the ups, downs of NYC, San Francisco Featured Articles·17 August 2018
This roundup of talk from officials on second-quarter earnings calls focuses on New York City and San Francisco as rebound markets, as well as a few other markets.

STR: US hotel forecast lifted for 2018 and 2019 Featured Articles·17 August 2018
STR projects full-year 2018 U.S. RevPAR growth of 3.2% and full-year 2019 U.S. RevPAR growth of 2.6%.

The opportunities, challenges of blockchain in hotels Featured Articles·16 August 2018
If deployed correctly, blockchain technology can help hotel companies enhance security and “solve some business problems,” according to an expert on the technology.

Marriott bids to capture every segment in Europe Featured Articles·16 August 2018
Marriott International seeks unprecedented growth across all segments in Europe by consolidating its luxury lead and seeking to dominate the budget and midscale landscape, notably via its Moxy brand. In the process, the group will be adding assets, by encouraging hotels to switch brands.

The role of hotels as political backdrops Featured Articles·16 August 2018
A new “unapologetically” liberal hotel opening in Washington, D.C., got me thinking about how hotels can best function in today’s politically divisive USA.

Simplicity, ingenuity take center stage for designers Featured Articles·16 August 2018
Fewer gimmicks and more authenticity appeal to a broader range of consumers, which potentially means more revenue opportunities, according to designers speaking at HotelsWorld in Sydney.

Revenue managers look beyond industry for inspiration Featured Articles·16 August 2018
Hotel revenue managers share what other industries and disruptors they observe and how they take what they’ve learned and apply it to their own practices.

Hyatt Centric expanding worldwide at 'thoughtful pace' Featured Articles·16 August 2018
Hyatt Centric VP of Global Brands Heather Geisler spoke with Hotel News Now about the brand’s recent global development news and plans to expand in more gateway cities.

'AI' has no 'EI': Tech alone can't deliver hospitality Featured Articles·15 August 2018
Since artificial intelligence has no emotional intelligence, technology alone cannot deliver hospitality. If every hotel brand adopts the same tech solutions and continues to take human engagement out of the cycle of service, hotels will become a commodity.

CorePoint working on strategy, Wyndham integration Featured Articles·15 August 2018
On a second-quarter earnings call, which was the company’s inaugural call, CorePoint Lodging executives outlined the real estate investment trust’s strategy and integration with the management arm of Wyndham Hotels & Resorts.

Global hotel pulse: Europe news Featured Articles·15 August 2018
In this roundup of news from Europe: AccorHotels sells a further 7% of its AccorInvest portfolio; IHG sees RevPAR boost and tops 650,000 rooms; and more news from the continent.

Execs anticipate group bookings to power through 2019 Featured Articles·15 August 2018
Hotel executives with brands and real estate investment trusts are seeing a positive trend in the pace of group bookings, citing help from reduced commission rates, positive macro trends and more.

The impact of hotel initiatives to reduce plastic Featured Articles·14 August 2018
Hoteliers are joining the wave of companies and businesses that are banning or reducing single-use plastic at their properties.

Hotel asset management 10 years in Featured Articles·14 August 2018
Here are some reflections on being a hotel asset manager 10 years into the job and some advice for those starting out in the business.

California's hotel sales dip doesn't tell whole story Featured Articles·14 August 2018
Atlas Hospitality Group has released its midyear California Hotel Sales Survey, and while some numbers have dropped compared to 2017, Atlas President Alan Reay believes the transaction market in the state is still healthy.

Hotels elevate overall experience with unique rooftops Featured Articles·14 August 2018
A hotel’s rooftop can serve as more than a bar. Here’s a look a few creative things hotels are doing with rooftop space.

How hoteliers are changing the loyalty game Featured Articles·13 August 2018
A recap of Hotel News Now’s recent coverage offers insights into the evolution of loyalty programs and their importance to the hotel industry.

Calendar shifts, hurricane comps lead Q3, Q4 worries Featured Articles·13 August 2018
Hotel executives praised their companies’ performance in the second quarter but all warned of threats to performance coming in the second half of the year.

Isles of Scilly: Visiting England's 'Caribbean' retreat Featured Articles·13 August 2018
The Isles of Scilly off England’s Cornwall are not so easy to reach—six hours by train from London, followed by an almost three-hour ferry ride across often pitched water—but awaiting visitors are tidy, unpretentious hotels, crystal-clear water, an array of wildlife, sandy beaches and a step back from the freneticism of urban life.

RLHC remains aggressive for franchise deals Featured Articles·10 August 2018
Executives on RLHC’s second-quarter earnings call told analysts they are maintaining an aggressive approach during their transition to an asset-light or completely asset-free operating model.

Cobblestone grows portfolio with newly acquired brands Featured Articles·10 August 2018
Cobblestone Hotels’ Brian Wogernese spoke with Hotel News Now about the company’s acquisition of the brands Centerstone Hotels and Key West Inns, Hotels & Resorts as well as what’s next for the company.

HPT discusses recent acquisitions and more prospects Featured Articles·10 August 2018
Speaking during the company’s second-quarter earnings call, officials with Hospitality Properties Trust said their capital will continue to focus on hotel deals and renovation opportunities.

STR: US hotel results for week ending 4 August Featured Articles·10 August 2018
The U.S. hotel industry reported occupancy rose 1% to 75.3% during the week of 29 July to 4 August. ADR increased 3.1% to $132.88 and RevPAR rose 4.1% to $100.07.

Hotel vs. UK home rental: Seasonality a differentiator Featured Articles·10 August 2018
An STR study of data from a leading U.K. home rental booking and management platform shows that compared to hotels, home rental performance is less stable, with seasonal peaks around holidays.

Host unloading NYC assets; execs see supply headwinds Featured Articles· 9 August 2018
Host Hotels & Resorts finalized a $190-million sale of the former W New York in the second quarter and plans to sell the W New York – Union Square for $171 million during Q3. President and CEO James Risoleo said the asset’s profitability declines and New York City’s market headwinds led to the sales.

California data privacy: What hoteliers need to know Featured Articles· 9 August 2018
California’s new consumer data privacy law has far-reaching effects beyond Silicon Valley, meaning hoteliers in and outside of the state might fall under its jurisdiction.


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