Cookies on HFTP Bytes

This site uses cookies to store information on your computer. Some are essential to make our site work; others help us give you the best possible user experience.
By using the site, you consent to the placement of these cookies. However, you can change your cookie settings at any time. Read our Privacy Notice to learn more.

I understand
  • Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

    We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the next few days, fighting the airport and staying in a.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

    Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against potential cyber threats and attacks.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

Access to Risk Management Services Still Far From Universal

The Business of Travel - The official blog of GBTA·28 November 2017
The vast majority of business travellers feel their companies take duty of care seriously, yet access to various risk management services is far from universal, according to new research released today from the GBTA Foundation, the education and research arm of the Global Business Travel Association. Roughly one-third of German, French and UK business travellers say their organisation does not provide an assistance hotline to call in an emergency or unexpected event – one of the most basic services available.

DOT Launches Forces to Flyers Initiative

The Business of Travel - The official blog of GBTA·16 November 2017
Today, the Secretary of Transportation, Elaine Chao, announced a new initiative to support military veterans as they prepare for careers as airline pilots. Forces to Flyers is a three-year program aimed at helping our veterans receive the training they need to become certified as new commercial pilots, preserving and increasing air service to rural and small communities, and assisting veterans in finding employment.

Active Shooter Situation: A Look at How to Respond

The Business of Travel - The official blog of GBTA·14 November 2017
The recent Las Vegas attack, where at least 59 people died and more than 500 others were injured by an active gunman on the 32nd floor of a hotel, has re-ignited the thought in everyone’s mind around active shooter preparedness and the best way to respond in emergency situations. The definition of an active shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area.

What Happens After Something Happens?

The Business of Travel - The official blog of GBTA· 3 November 2017
As recent events have shown us, emergency preparedness can often be the difference between life and death. Over the past few months alone, we have witnessed the utter devastation caused by multiple natural disasters in Puerto Rico, the Virgin Islands, Texas and California. The question that comes to mind is: what happens to your employees who are traveling for business when an incident occurs? The coordination of response and recovery efforts is one of the most complex situations an organization can face and reiterates the critical importance of being prepared and having a plan in place. GBTA Risk Committee Chair Erin Wilk was recently joined by iJET International’s George Taylor and Carnival Corporation & plc’s Nina Markowitz, two industry leaders who were involved in response and evacuation efforts during the recent hurricanes.

Creating a Frictionless Travel Experience - Part 2

The Business of Travel - The official blog of GBTA·25 October 2017
Last week on the blog, I wrote about how managed travel programs and organizations as a whole can work to improve the business travel experience for their travelers. While common sense says this is an important thing to do, our stats also back it up. Check out this earlier post on why the business travel experience is so important. Hint: It has to do with employee retention, recruitment and results.

TMCs Support Companies in Improving Traveller Experience

The Business of Travel - The official blog of GBTA·24 October 2017
The GBTA Foundation recently released a study in partnership with Sabre Corporation on creating a frictionless travel experience. The study explored traveller friction around the globe from the business traveller perspective as well as through the lens of managed travel and human resource professionals.

TMCs 101 - If, Why, and How to Use TMCs

The Business of Travel - The official blog of GBTA·23 October 2017
What value can a travel management company (TMC) bring to your program? How do you find a TMC that fits your programmatic and organizational needs? What’s a reasonable agreement? These are just some of the many questions that individuals in the managed travel space may have. Regardless of size or spend, bringing on a TMC can be an arduous process. To assist with the process, the GBTA Foundation recently partnered with U.S. Bank to outline the “Top 5 TMC Questions Asked and Answered.” The one-pager outlines useful tips for professionals just starting out in travel management, like how to decide when to bring on a TMC or how much savings to expect.

The Convergence of First-Time Exhibitors

The Business of Travel - The official blog of GBTA·20 October 2017
Nearly three months ago marked the final day of our 49th annual Convention in Boston. GBTA Convention 2017 featured over 400 exhibitors, including nearly 100 first-time exhibitors, giving both buyers and suppliers the unique opportunity to establish new relationships as well as fortify existing ones.

Wisconsin BTA Hosts Travel Talk Roundtable with Senator Ron Johnson (R-WI)

The Business of Travel - The official blog of GBTA·19 October 2017
This past August, the Global Business Travel Association (GBTA) and the Wisconsin Business Travel Association hosted our first ever, “Travel Talk Roundtable” with U.S. Senator Ron Johnson (R-WI), Chairman of the Senate Homeland Security and Governmental Affairs Committee, in Milwaukee, Wisconsin. Senator Johnson’s Committee has jurisdiction over the Department of Homeland Security, the principal department responsible for immigration, counterterrorism, and border security. Many of the issues before Senator Johnson’s Committee are key priorities for the business travel community. We were joined by GBTA Executive Director Mike McCormick and Vice President for Government Relations Andrew Meehan.

Creating a Frictionless Travel Experience - Part 1

The Business of Travel - The official blog of GBTA·19 October 2017
The GBTA Foundation, in partnership with Sabre Corporation, set out to explore the topic of traveler friction around the world. The recently released study looked at traveler friction from both the business traveler perspective and also from the perspective of the managed travel and human resource professional. The objective was to identify the main challenges business travelers face during their travel experience while learning what managed travel programs and organizations as a whole can do to make this experience a better one.

World Travellers and Companies as Global Citizens

The Business of Travel - The official blog of GBTA·18 October 2017
The business sector and the way companies operate have a major impact on the future of the Earth. We can’t simply focus on minimising the impacts of our operations — instead, we must find opportunities for developing our operations, growing responsibly and benefiting society. Companies and individuals who operate in a sustainable manner can thus change the world for the better. A company may not directly be able to influence things such as national legislation, but a sustainably operating company will introduce new practices and approaches into the social environment it operates in. Likewise, an individual citizen and consumer can make choices that help steer the product offering towards better sustainability.

Tough Travels: Business Travelers Tell Us Their Top Pain Points on the Road

The Business of Travel - The official blog of GBTA·17 October 2017
Through the lifecycle of a trip, the business traveler will encounter different challenges that can impact their travel experience. Last week, the GBTA Foundation released a new study, in partnership with Sabre Corporation, identifying the most challenging aspects of business travel. While there are many similarities among business travelers around the globe, there are also a few differences. The following is an overview of each of the regions we surveyed and how they measure up when it comes to different facets of the business traveler experience.

Compensation for Travel Buyers Up 5.5 Percent Year-Over-Year

The Business of Travel - The official blog of GBTA·17 October 2017
Average compensation for U.S. travel buyers saw a 5.5 percent year-over-year increase in 2017, reaching an average of $107,000, according to new findings released today. Median salaries are also up, increasing 7.5 percent to $98,000. The GBTA Foundation’s 2017 Compensation and Benefits study delves into salaries, bonuses and benefits for U.S. travel buyers and reveals differences in compensation based on a variety of factors including experience, region, position, company travel spend, and gender.

ACU Says ATC Reform Isn't Privatization, but That's Probably a Good Thing

The Business of Travel - The official blog of GBTA·16 October 2017
When reading the American Conservative Union’s (ACU) recent op-ed in The Hill, “’Conservative’ air traffic control bill fails to privatize industry”, I couldn’t decide if ACU’s opposition is a good thing. ACU’s support hinges on its “Seven Principles of Privatization,” essentially a guide for lawmakers to privatize for the sake of privatizing. Broad-brush principles seldom make for good policy, and as much as we would like to boil complex problems down to seven words or principles, it simply doesn’t work. But the ACU makes a good point – the 21st Century AIRR Act is not privatization. It’s a detailed prescription for a larger goal: improving our nation’s air traffic control.

After the Hurricane: An Overview of Hidden Health Risks

The Business of Travel - The official blog of GBTA·10 October 2017
The following post is written by Reade Bush, PA-C, Assistant Medical Director, Generali Global Assistance on behalf of the GBTA Risk Committee. Three recent hurricanes that struck Houston, Florida and Puerto Rico, have left many short- and long-term health effects which will make for a very difficult recovery process. In the first days of a hurricane, most of the deaths are from drowning, trauma due to structural collapse or downed trees, electrocution, or fire, which may be fed by natural gas leaks.

Integrating Your Corporate Travel and Meetings Programs

The Business of Travel - The official blog of GBTA· 5 October 2017
If you actually take the time to develop and design an integrated meetings and corporate travel program for your organization, you take the real prize: a seat with the top executives at your company. Along the way, you develop skill sets and insight that will only elevate your professional career to new heights… and I almost forgot about the fun part; the people, knowledge and the friendships you will develop in this journey will be worth every step; backwards (yes…hate to tell you, you may have to go backwards sometimes) and forward.

Travel Ban Expanded to Include Chad, North Korea and Venezuela

The Business of Travel - The official blog of GBTA·25 September 2017
Yesterday the President and the U.S. Department of Homeland Security (DHS) announced enhanced global security measures that included adding Chad, North Korea and Venezuela to the list of countries subject to travel restrictions. Iran, Libya, Syria, Yemen and Somalia are again included in this order, while restrictions placed on the Sudan have been lifted.

Top 5 TMC Questions Asked and Answered

The Business of Travel - The official blog of GBTA·19 September 2017
In 2016, organizations invested significantly in business travel, with global business travel spend approaching $1.3 trillion. However, as companies increasingly invest in business travel, they must equally invest in a managed travel program that balances employee needs with corporate goals. Unraveling the intricacies of travel management can be daunting without a travel management company in tow, so the GBTA Foundation partnered with U.S. Bank to outline the considerations involved in choosing a TMC.

A Look Back at GBTA Convention

The Business of Travel - The official blog of GBTA·12 September 2017
Although GBTA Convention 2017 came to an end nearly two months ago, it’s still fresh on our minds. Our 49th annual Convention in Boston brought together nearly 7,000 travel professionals and industry leaders and featured over 400 exhibitors, including nearly 100 first-time exhibitors. We had a chance to speak to a handful of first-time exhibitors about their experience and why they decided to exhibit at The Business Travel Event of the Year®.

What Everyone New to Managed Travel Should Know

The Business of Travel - The official blog of GBTA· 5 September 2017
Travel management encompasses a variety of industry players: non-profit corporations, hoteliers, small and medium-sized enterprises, airlines, travel management companies, data consolidators, consultants that act as a liaison between buyers and suppliers – the list goes on and on. Despite the wealth of available information, diving into managed travel as an individual with little to no experience can certainly be intimidating. GBTA recently hosted a webinar in which GoldSpring Consulting’s Mark Williams provided an overview of what individuals new to managed travel should focus their efforts on.

Help GBTA Members Impacted by Hurricane Harvey

The Business of Travel - The official blog of GBTA·29 August 2017
By now, most of you have seen numerous news stories of the historic flooding in Houston and surrounding areas in recent days. As a Houston area resident, my heart goes out to all that are impacted by the devastation resulting from Hurricane Harvey. As travel professionals, we are all familiar with the care and caution exercised to keep our travelers safe on the road no matter what circumstances they face. The business travel community has a unique resiliency, and has repeatedly showcased the ability to come together and stand strong in the face of many adverse situations from terrorist attacks to natural disasters.

Today's Geopolitical Climate and Innovation Top of Mind at GBTA Convention 2017

The Business of Travel - The official blog of GBTA·27 July 2017
The Global Business Travel Association (GBTA) – the voice of the global business travel industry, wrapped up its 49th annual Convention last week in Boston. Today’s geopolitical landscape and its impact on business travel and duty of care along with the latest innovations in travel technology were the predominant themes throughout the five-day industry gathering that brought together nearly 7,000 travel professionals and industry leaders.

TSA Announces New U.S. Airport Screening Procedures for Electronics in Carry-On Bags

The Business of Travel - The official blog of GBTA·26 July 2017
Today, the Transportation Security Administration (TSA) announced the implementation of stronger screening procedures for carry-on items that require travelers to place all electronics larger than a cell phone in bins for X-ray screening in standard lanes. This follows extensive testing and successful pilots at 10 airports, and will now expand to all U.S. airports during the weeks and months ahead. We have heard from many of you, our members, that travelers will be willing to spend extra time at security to prevent an outright electronics ban, so we are pleased to see TSA taking steps to enhance security, while still ensuring business travelers can keep their devices with them throughout their flight. While security is, of course, the top priority, business travelers want to remain productive on trips, and more importantly have been trained to keep their devices close for security purposes because they may contain sensitive company information.

A Look at the Future of Lodging

The Business of Travel - The official blog of GBTA·25 July 2017
With the growth of home-sharing platform Airbnb, traditional hotel chains have had to take a step back and rediscover what makes them unique. This was the topic of conversation at GBTA Convention 2017’s Lodging Panel, moderated by CNN’s Richard Quest. Representing hoteliers was AccorHotels’ Senior VP of Global Sales, Markus Keller, and NH Hotel Groups CCO, Fernando Vives. David Holyoke, Head of Business Travel for Airbnb spoke for the rapidly expanding home-sharing industry. The panel began with all parties saying that there is room for everyone in the hospitality industry. “The customer is going to decide where they spend the night,” Vives said.

Forecasting the Future of Flight with Delta's Ed Bastian

The Business of Travel - The official blog of GBTA·24 July 2017
“When I graduated from college, I never even had set foot on an airplane,” Delta CEO Ed Bastian told the crowd in his first appearance on Center Stage at GBTA Convention 2017. Bastian is now the head of one of the largest global airlines and spoke with GBTA Executive Director and COO Mike McCormick about what the future looks like for Delta and the travel industry as a whole.

How Turkish Airlines Became the Self-Proclaimed 'King of the Comeback' - A Conversation with Chairman Iker Ayci

The Business of Travel - The official blog of GBTA·20 July 2017
Turkish Airlines has been named “Europe’s Best Airline” for the past six years, but that doesn’t mean they haven’t had their challenges. A terrorist attack on one of their airports in 2016 led to 45 deaths and more than 230 injuries. At GBTA Convention 2017, Chairman of Turkish Airlines, Iker Ayci, spoke with GBTA COO Mike McCormick about the tragedy and how the company maintained their composure in order to secure the airport.


Thank you for subscribing. Your email address has been added to our mailing list.
To subscribe to the GDPR Bytes Newsletter please enter your contact details below.
An error occured, please check your input and try again.
I do want to receive the GDPR Bytes email newsletter.
By submitting this form, you have read and agreed to the Privacy Notice of HFTP.
You may unsubscribe to these emails at any time.