Cookies on HFTP Bytes

This site uses cookies to store information on your computer. Some are essential to make our site work; others help us give you the best possible user experience.
By using the site, you consent to the placement of these cookies. However, you can change your cookie settings at any time. Read our Privacy Notice to learn more.

I understand
  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

  • HFTP GDPR Guidelines: Hospitality Guest Registration Cards

    This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a guideline for loyalty cards, health data, export of data outside of the EU, privacy policies and direct marketing.

commercial

REPORT: Independent Restaurateurs and Training, What is The Solution

Ecole hoteliere de Lausanne (EHL)·17 August 2018
Independent restaurateurs are driven by passion, an honorable motivator, but not the best when it comes to managing their assets and adapting their business to the digital age. How shall we train independent restaurateurs who do not see any challenges in their business whilst their own industry is collapsing under the pressure of government taxes, large corporations and change in their customers' mindset?
commercial

On the Rise: Hospitality in Latin America

Ecole hoteliere de Lausanne (EHL)·19 July 2018
The hospitality industry has shown great dynamism in Latin America over the past five years and that trend looks set to continue in 2018. While tourism growth in Central and South America can be partly explained by the region’s diversity and natural resources, most of its progress stems from the continuous commitment of governments to promote the sector.
commercial

INDUSTRY REPORT - 2018 Hotel Industry Innovation Report

Ecole hoteliere de Lausanne (EHL)· 2 July 2018
Ecole hôtelière de Lausanne (EHL) recently released a comprehensive Hospitality Innovation Industry Report, authored by Dr. Carlos Martin-Rios, an Associate Professor at EHL.
commercial

Is it Time to Invest in Tourism and Hospitality in Iran?

Ecole hoteliere de Lausanne (EHL)· 2 July 2018
Consider this: Iran, the cradle of the ancient Persian Empire, has great potential for tourism and hospitality but the development of these sectors in the country has been far from linear and that remains the case today, mainly due to geopolitics.
commercial

Wine, a Hedonic Investment Par Excellence

Ecole hoteliere de Lausanne (EHL)· 2 July 2018
In recent years, wine has made a remarkable entry into the world of alternative investments. This emotionally charged asset has all the necessary characteristics to thrill not only amateurs and collectors but also investors. In particular, it offers attractive returns and interesting diversification potential.
commercial

Pet Hotels: The Ultimate 'Niche'?

Ecole hoteliere de Lausanne (EHL)· 2 July 2018
Globally, pet care represents a huge market that’s worth some 180 billion USD. So even though the panel discussion at the Window 2 the Future forum was supposed to focus on globalization generally, perhaps it was inevitable that pet care (and pet hotels) would come under the spotlight, especially as one of the panelists was a senior executive with a pet food firm, which is owned by Nestlé.
commercial

Unlocking the Innovation Potential of Teams

Ecole hoteliere de Lausanne (EHL)· 2 July 2018
This is an increasingly important question as hotel companies feel the need to differentiate due to increasing competitive pressure. As evidence of the reinvention effort taking place today in hospitality, my institution – the Ecole hôtelière de Lausanne – conducts about 100 innovation projects each year for all types of organizations and entrepreneurs active in the sector. I recently studied teams of soon-to-be graduates involved in the development of such projects to understand what could explain differences in their ability to innovate.
commercial

INTERVIEW: Disrupting the Hotel Sector - Terence Kwok, Founder & CEO of Tink Labs

Ecole hoteliere de Lausanne (EHL)·29 June 2018
When Tink Labs Founder and CEO and creator of handy.travel, Terence Kwok, started his company in Hong Kong six years ago, he leased a counter at Hong Kong’s airport to rent smartphones to tourists: “we wanted travelers to get connectivity”.
commercial

GDPR: Why Hoteliers Should Take the new EU Regulations Very Seriously

Ecole hoteliere de Lausanne (EHL)·29 May 2018
New EU rules on data protection - or GDPR - , seven years in the making, come/came into effect on May 25. The advice from IT experts to hoteliers is: take the new rules very seriously or risk heavy fines of up to 20 million euros or four percent of the company’s global turnover, whichever is higher. At the recent Young Hoteliers Summit, staged at Ecole hôteliere de Lausanne, Nick Price, CEO of NetSys Technology and CIO of citizenM Hotels, touched on the challenges posed in a keynote address.

IHIF RECAP - Global CEOs Panel: Growing Brands to Capture Market Share

Ecole hoteliere de Lausanne (EHL)·20 March 2018
Five CEOs, some 90 brands with more on the way, and an estimated combined worth of hundreds of billions of dollars. Five leading hoteliers from Accor, IHG, Hilton, Wyndham and Choice, were on stage together in Berlin for a panel discussion entitled ‘Evolution of the Brands’ at the recent International Hotel Investment Forum.

The Future Business Model of Hospitality Brands

Ecole hoteliere de Lausanne (EHL)·20 March 2018
The fundamentals for the hospitality industry all point to growth. According to the UN’s World Tourism Organization (UNWTO), international tourist arrivals are projected to increase by more than 3 percent a year to reach 1.8 billion by 2030, whilst the World Travel & Tourism Council (WTTC) predicts that the hospitality industry will grow in value on average by 3.9 percent a year over the next 10 years to $11.5 trillion – just slightly less than China’s entire economy today.

INFOGRAPHIC - Half a Century of Researching Women in the Workplace

Ecole hoteliere de Lausanne (EHL)· 6 March 2018
Hospitality_Insights_Women-in-leadership Research and discourse on women and their role in the workplace have evolved over the half a century.

VIDEO: EHL Women in Leadership Series

Ecole hoteliere de Lausanne (EHL)· 6 March 2018
What does leadership mean for women in 2018 and how to promote it? Inès Blal, Sowon Kim Crettex, Pascal Gauthier, Rubina Insam and Audrey Gellet from EHL share their perspectives.

Top questions to ask during a university campus Open Day

Ecole hoteliere de Lausanne (EHL)·26 February 2018
As a prospective university student, you can choose from over 24,000 schools around the world. Of course, you will narrow down this extensive list to a top few choices and then visit the campus during the university’s Open Day. Maximize the day when you ask questions that help you discover more details about the school and ensure it’s a good fit for you.
commercial

The desires of a new generation of hoteliers

Ecole hoteliere de Lausanne (EHL)·21 February 2018
1440x960-YHS In recent years, YHS has become quite the expert in knowing what young hoteliers want as a result of its annually published ranking report. In 2017, YHS would like to shed light on a different angle of this question and reveal what major companies in the industry are doing about accommodating young graduates' expectations.
commercial

What is needed to open a successful restaurant?

Ecole hoteliere de Lausanne (EHL)·12 February 2018
In fact, being a Food Entrepreneur is neither all about the food nor all about the entrepreneur. Rather, it is a perfect equilibrium that requires industry and technical knowledge, practical experience, managerial skills, and a professional network. While these skills and relationships can be difficult to develop, each element combines to set up an entrepreneur for the best possible outcome, and therefore attention to all sides is essential.

10 F&B Trends and the next Big Bang for the Buck

Ecole hoteliere de Lausanne (EHL)· 6 February 2018
Food and beverage has witnessed healthy growth over the past couple of years and with this trend there have been some significant shake-ups. The sector has moved increasingly from imitation to innovation. New technology is driving products such as bio-hacked foods which may not sound very appetizing as they are de-composed and then reconstituted based on artificial intelligence (AI). There’s also a deeper understanding of F&B components at the molecular level.

M&A in Hospitality: Stick or Twist?

Ecole hoteliere de Lausanne (EHL)· 5 February 2018
Merger_and_acquisition_twist-min What's the outlook for mergers and acquisitions (M&A) activity in the hospitality sector in 2018? We saw deals peak a few years ago in 2015, not in the number of deals as such - they have continued to grow - but rather in the value of the transactions. Landmark deals involving the Marriott's acquisition of the Starwood group and Accor's purchase of Fairmont Hotels & Resorts helped push the value of deals that year to some 200.3 billion US dollars.

Africa: On a Rollercoaster Ride

Ecole hoteliere de Lausanne (EHL)· 5 February 2018
Towards the end of 2017, we witnessed the end of an era (a very long one) in Zimbabwe, as a soft revolution ousted President Robert Mugabe, and brought in Emmerson Mnangagwa. Shortly afterwards, we saw the election of Cyril Ramaphosa as the leader of South Africa’s ruling African National Congress (ANC), on course to become the country’s next president.
commercial

Making the most out of your internship

Ecole hoteliere de Lausanne (EHL)· 5 February 2018
1440x960-Internships Internships are a great way to experience firsthand how the things you learn in the classroom translate into the real-world.

Education: The Future is Made of Silicone and Carbon

Ecole hoteliere de Lausanne (EHL)· 5 February 2018
Machine learning, technological singularity, transhumanism… It’s hard to thumb through a paper without landing on an article that explores the future of artificial intelligence. Some are ecstatic, others profess a dystopian future worthy of the darkest fictions. Whatever the issues are with this technological revolution, some things are certain: the world is changing, progress is rapid and new technologies are merging and leveraging each other in unforeseen ways.
commercial

Where do EHL family members hang out while in Paris?

Ecole hoteliere de Lausanne (EHL)· 1 February 2018
As EHL Alumni prepare for their annual gala in Paris, they shared with us their recommendations for the perfect Paris stay. And the online travel community tends to agree…

Eat at these 5 Michelin-Starred restaurants for less than $100 usd

Ecole hoteliere de Lausanne (EHL)·23 January 2018
In 1900, the first Michelin Red Guide was published as an attempt to increase the desire to travel, and consequently the demand for cars and tires. Today, the Michelin Red Guide is known the world over as a reliable resource for discovering some of the best restaurants across the globe.

Why should you visit the campus before registering at a university?

Ecole hoteliere de Lausanne (EHL)·16 January 2018
Before you attend a university, you want to find out as many details as possible about the school, courses, professors, student life and activities. Most universities offer virtual tours that allow you to see these details even if you can’t visit in person. Plus, you can connect with a university via social media.

Facebook for Pages is changing! What should hotels and restaurants do? [Survival Guide]

Ecole hoteliere de Lausanne (EHL)·15 January 2018
On January 12th, Facebook’s CEO Mark Zuckenberg announced that Facebook will change how it prioritizes content that users see in their news feeds focusing on meaningful interactions between people. Facebook explains the evolution of its algorithm in this video.

Michelin stars or how to make a chef's career?

Ecole hoteliere de Lausanne (EHL)·12 January 2018
For a chef, gaining a Michelin star can make a career, paving the way for further investment in their restaurant and brand. Conversely, losing a star can break it - by effecting negative changes to sales and profitability by up to 50 percent, according to Cornell. Stories of chefs chasing stars are fairly notorious in the cut-throat culinary world, with some chefs even going so far as to make the “Walk to Canossa” - a reference to King Henry IV humbling himself before the pope - meaning they go to Michelin directly to state their restaurant’s case.

Newletter

Thank you for subscribing. Your email address has been added to our mailing list.
Close
To subscribe to the GDPR Bytes Newsletter please enter your email address below.
An error occured, please check your input and try again.
CancelSubscribe