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  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • What to Expect at HITEC Houston 2018: Elite Education, Exhibits, E20X and More

    HOUSTON: A booming cosmopolitan city that is home to more than 2 million Texans, NASA’s famous Johnson Space Center, and — in just two short months — the world’s largest hospitality exhibition HITEC®.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

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5 grave mistakes that sabotage your hotel revenue management efforts

Hotelogix Blog· 9 July 2018
Implementing the best procedures and practices of revenue management at a hotel to increase overall revenue is not an easy task. Especially, when the market is as fiercely competitive as it is today. Smart hotel revenue management is all about how efficiently you locate new revenue opportunities, optimize inventory/rate distribution and how well you analyze competitor pricing strategy, plus local market demand.
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How To Use Data To Improve Hotel Operations & How a Cloud Hotel PMS Helps In This

Hotelogix Blog· 6 July 2018
In today’s digital era, Data is power. It enables you to gain competitive advantage in the market. Today, almost all industries grow by using data. Hotel industry is struggling hard to be in pace in this data driven business environment to manage hotel operations. When a Hotelier doesn’t know how to collect, analyze and put data into action to improve hotel operation, it becomes tough to survive, let alone strive.
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5 ways to reduce no shows and cancellations at your hotel

Hotelogix Blog· 5 July 2018
Imagine this! It’s about midnight and your front desk staff is about to perform night audit and then call it a day. But a certain guest who has made a reservation has not yet turned up. You’ve waited all day but there’s been no correspondence from the guest. You know that it’s a classic case of “no-show hotel reservation” and it is a common occurrence in hotels.
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Top 4 last-minute tips for hotel to increase fourth of July holiday occupancy

Hotelogix Blog· 2 July 2018
“46.9 million Americans will travel 50 miles or more away from home during the 4th of July holiday travel period.” (Source) Staggering… isn’t it! With stats on your side, hoteliers across America can really use this holiday to attract more guests and build their hotels’ brand. Wondering how you can boost last minute occupancy at your hotel for the upcoming Independence Day?
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The GDPR compliance - The hidden benefits of compliant hotel

Hotelogix Blog·27 June 2018
Now that the GDPR compliance laws have been implemented, getting your hotel GDPR compliant has become a mandate. And as you are faced with this daunting task of managing your customers data to ensure that their data is protected, there are a few points that can help your business.
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Tips and Tricks to Attract Foreign Guests to Your Property

Hotelogix Blog·22 June 2018
According to a 2017 report by Phocuswright, the global travel activity market is projected to reach $183 billion by 2020. This figure stood at $135 billion in 2016, with hotel industry’s share marked at 33%. Hotel industry is a crucial stakeholder in the travel ecosystem and its share is going to grow as the global travel market is also expected to expand. And as a hotelier, you must do everything possible to attract more international hotel guests to your property.
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5 Screaming Out Signs That Your Hotel PMS Needs an Upgrade

Hotelogix Blog·19 June 2018
Regardless of the era, hotels have always had a way to manage their operations- be it registers, excel sheets, legacy systems or the more modern cloud-based Property Management Systems. For each ‘already existing’ system to be replaced with a newer, more relevant upgrade, necessity has played a huge role.
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How independent hotels can increase revenue with a cloud-based Hotel PMS

Hotelogix Blog·13 June 2018
In this blog post, we will be discussing how independent hotels can reduce hotel operating costs with a cloud-based hotel management system. But since lowering costs directly relates to profits, we will also be looking into how to increase hotel revenue with a PMS.
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3 Reasons to Adopt a Mobile Hotel PMS

Hotelogix Blog· 8 June 2018
Mobile devices have become an integral part of everyone’s life, both professionally and personally. They play the role of a catalyst between the user and the world they live in. In the hospitality industry, even though guests have been enjoying the benefits of smartphones, Hoteliers are usually restricted to workstations for much of their operations. But things are changing for good. Hoteliers today, can make use of Mobile Hotel PMS and Hotel management Apps to cater to their guests with utmost ease.
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Hotel Remarketing Strategies and How it can Boost Your Bookings

Hotelogix Blog· 7 June 2018
In a competitive market, getting noticed is the biggest challenge for small and mid-sized independent hoteliers. The Internet is flooded with different types of hotels and everyone’s in pursuit of the top spot! Hotel remarketing is one of the most effective strategy you can use to grab the attention and convert the online user into a customer.
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How to Get More Mobile Bookings at Your Hotel

Hotelogix Blog·29 May 2018
Over the last decade, mobile hotel bookings have definitely brought about a disruption in the hospitality industry. But surprisingly it lags much behind other prominent booking sources, like OTAs etc. 80% of all last minute bookings are done on Mobile devices. As more and more Hoteliers are liberating last minute inventory, it has become very important for Hoteliers to use technology to increase hotel bookings. As bad as 2 out of 5 mobile transactions for hotel bookings(source), are cancelled because of poor user experience. Hoteliers in the U.S lose a great amount of revenue every time a consumer fails to complete a booking via mobile devices.
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9 Incredibly Easy Ways To Ensure Full Occupancy at Your Hotel

Hotelogix Blog·25 May 2018
One of the most persistent challenges faced by hoteliers is how to increase hotel occupancy. While there are several tricks in the book to achieve full occupancy, few prove effective in the long-run.
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The Top 5 Essential Features of an Online Hotel Reservation System

Hotelogix Blog·24 May 2018
Finding the most suited online hotel reservation system for your property can be a herculean task, given the number of options one is presented with. This is why it is important to understand those features of a hotel reservation system that are absolute must-haves. But before that, it is essential to know the basic characteristics of a hotel reservation system, so you don’t confuse the basic features with the must-haves!
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5 Reasons Why Hotelogix Is The Best PMS For a Resort

Hotelogix Blog·24 May 2018
The hospitality industry comprises several types of properties and managing each one comes with its own set of challenges. For example, a typical day at a bed & breakfast place is certainly very different from a 3-star hotel. Sure, in principle they all fall under the broader category of “accommodations”, but they are as different as chalk and cheese.
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6 Most Effective Summer Marketing Ideas for Hotels

Hotelogix Blog·22 May 2018
With summer almost ‘round the corner, it is time to start redefining your hotel’s promotion ideas. As a hotelier you will have to make the best use of hotel summer ideas to grab this opportunity.
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[Infographic] 5 Simple Ways To Delight Your Hotel Guests

Hotelogix Blog· 9 May 2018
Improving guest experience in hotels is one of the most effective (yet least explored) ways of building your business. When done right, hotel customer satisfaction goes a long way in gaining their loyalty. This, in turn, has a direct and positive impact on your revenue, online reputation as well as word-of-mouth marketing. As simple as it may be, a lot of hoteliers find it challenging to settle on a hotel guest satisfaction strategy that can bring them the desired returns! Read on to understand the five basic commandments to delight your guests.
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How to put your hotel's property in the eye of global travelers

Hotelogix Blog· 8 May 2018
With the advent of technology, the landscape of the hospitality industry is fast changing. A hotel’s marketing plan holds utmost importance for greater online visibility. Now, modern travelers make booking decisions with quick swipes on mobile apps. How does a hotelier cope with the ever-changing scenario? The trick is to keep technology at the heart of things and explore innovations. Forward-thinking brands with a sound global marketing strategy for hotels will constantly find themselves in the eye of the travelers.
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Why you should mobile enable your hotel staff?

Hotelogix Blog· 2 May 2018
The digital revolution is here. And, as a hotelier, you certainly cannot ignore the shift of guest preferences towards hotel mobile apps. Many studies indicate a sharp rise in the adoption of mobile technology in hotels. Mobility, powered by internet, has changed the game for the hotel industry when it comes to engaging with guests and serving them competently.
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Adopt a cloud-based PMS and simplify the night audit process at your hotel

Hotelogix Blog·30 April 2018
Night audit in the hotel industry is a mandatory process. Also referred to as front office audit, it consolidates all the transactions after the end of a particular business day, segregates them, and posts them under respective folios. In simple words, it summarizes a hotel’s financial transactions captured during a day, and advances the date to the next business day.
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Beacons - The marketers' arsenal

Hotelogix Blog·27 April 2018
A beacon is defined by the dictionary as a light that is set up on a high position (a hill or a tower) to send a signal as a sign of warning or celebration. Used primarily during times of war to alert sailors at sea or the troops on land, to warn them about an invasion or even returning troops. Even though the concept remains the same for the most part, a beacon’s sole purpose is to communicate a message to the crowd.
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A Hotelier's guide to GDPR compliance

Hotelogix Blog·25 April 2018
The General Data Protection Regulations has caused quite a stir in the hospitality industry of late. With the deadline for implementation, 25th of May 2018, drawing closer, we thought it would be a good idea to run you through the specifics. Understanding why? Living in a data-driven age, where we have access to ample information on various subjects, from the closing stock price of a particular company to scores of the latest game and other tabloid gossip. However, all this information may include individuals names, addresses, bank details and passport information.
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5 benefits of modern accounting system for your hotel business

Hotelogix Blog·23 April 2018
Hotel accounting is one of the most important areas of a hotel’s management. Accounting in the hotel industry has moved on from the traditional methods of using spreadsheets to the modern hotel accounting software. As a hotelier, you need to adopt new technologies to effectively streamline this aspect of your business. Thus, to make the whole process error-free and to save time.
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Top 4 Challenges in Hotel Digital Marketing Faced By Independent Hotel Owners

Hotelogix Blog·20 April 2018
Independent hotel owners have a huge set of responsibilities to manage their hotel on a daily basis. Additionally, the increasing levels of competition only add to the worries. There are enormous challenges pertaining to an independent hotel’s digital marketing plan. Reason – travelers are getting tech-savvy and sometimes, hoteliers lack the urgency to adopt technology. Marketing your hotel rooms online is more than merely updating on OTA sites. To promote a hotel online, you require a combination of skills, strategies and of course, the right use of smart technologies.
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Pre arrival guest experience and why it makes a difference

Hotelogix Blog·18 April 2018
If you’re already a part of the hospitality industry, you’d know the importance of creating a seamless guest arrival experience. A hotel’s guest experience begins even before one arrives on your property. Personalization of a guest’s experience is no longer an option. You need to make the move now to be a step ahead of the competition.

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