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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

Hotel Julian Reimagines Modern Luxury Experience with Oracle Hospitality

Oracle Hospitality Check-In·19 November 2018
Hotel Julian, the highly-anticipated luxury-lifestyle property from Oxford Capital Group, LLC., open to the public since October 2018, offers guests a remixed luxury experience supported by Oracle Hospitality solutions.

Journey through the Guest Experience: Take a Walk through Oracle's Hotel Process Map

Oracle Hospitality Check-In·17 October 2018
Finding a comprehensive hotel technology platform can be daunting. There are a variety of different touchpoints within the customer journey, from shopping for hotels, to booking rooms and amenities, to saying on property, paying, and (hopefully) booking with your brand again.
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Empower Your Staff - Deliver Insights With OPERA Reporting and Analytics

Oracle Hospitality Check-In·31 July 2018
In this data-driven economy, hotel operators need key information at their fingertips to deliver a superior customer experience, leverage market conditions, and beat the competition. Making data-driven decisions has become increasingly important in driving the bottom line for the hospitality industry.
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OPERA and Simphony Cloud: 5 Steps to Maximize Cloud Success

Oracle Hospitality Check-In·17 July 2018
Oracle is the market leader for scalable and secure cloud solutions. But what’s the best way for OPERA and Simphony Cloud Point of Sale customers to tap our expertise to achieve maximum cloud success and innovation?
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Interview with Adriana Torres, Senior Vice President for Oracle Global Hospitality Support

Oracle Hospitality Check-In·13 July 2018
Adriana Torres is senior vice president for Oracle Global Hospitality Support, an organization with approximately 1,000 employees worldwide that supports our hotel and food & beverage customers in more than 140 countries, and in more than 20 languages. With a career that has spanned 30 years and began in her home country of Brazil, Adriana started as a trainee in HR for British Petroleum and spent a decade with the company.
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Hotel 2025: Voice Activation - Novelty Gimmick? Think Again.

Oracle Hospitality Check-In· 3 July 2018
Welcome to the fourth in our series of Hotel 2025 blogs, where we will be sharing insights from the Oracle Hospitality report, Hotel 2025, including perspectives from more than 150 hotel operators and some 2,700 consumers on the emerging technological innovations redefining guest experiences.
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Hotel 2025: Captivating Guests with Artificial Intelligence

Oracle Hospitality Check-In· 3 July 2018
Welcome to the third in our series of Hotel 2025 blogs, where we will be sharing insights from the Oracle Hospitality report, Hotel 2025, including perspectives from more than 150 hotel operators and some 2,700 consumers on the emerging technological innovations redefining guest experiences.
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MGM Resorts: Delivering Innovation at Unimaginable Scale

Oracle Hospitality Check-In·29 June 2018
With more than 40,000 hotel rooms on the Las Vegas Strip alone, MGM Resorts International is fully aware of the need for innovation to meet the ever-changing needs and wants of its guests.
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Greg Webb to Lead Oracle Hospitality

Oracle Hospitality Check-In·20 June 2018
Oracle Hospitality has always been dedicated to providing the industry with tools and technology that foster meaningful guest experiences. As part of that commitment we are excited to announce Greg Webb as Senior Vice President and General Manager of the Oracle Hospitality Business Unit.
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OPERA Reporting and Analytics - Unlock the Power of Data

Oracle Hospitality Check-In·19 June 2018
These days, every hotelier knows there are invaluable business insights to be discovered in data. But just tracking the sheer volume of information that flows into an enterprise often is daunting – not to mention the monumental difficulty of processing and analyzing the data to deliver the right actionable insights to the right staff at the right time.
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Join Oracle for a Summer of Sports & Entertainment!

Oracle Hospitality Check-In· 8 June 2018
As a market leader in the Sports & Entertainment space, Oracle Hospitality is always looking for new ways to engage with venues and share our latest technology with the industry. We are excited to be participating in three upcoming tradeshows, and would love to see you there!
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3 Reasons to Switch to Simphony Cloud Point-of-Sale

Oracle Hospitality Check-In· 1 June 2018
Delivering personalized experiences to guests with ever-changing needs is one of the great challenges faced in hotels today. You need to continuously, transform your business to keep pace with the guests' needs, which requires a platform that enables and accelerates your business' evolution. Oracle Hospitality's Simphony Cloud Service, is an enterprise, point of sale platform that enables the innovations necessary to create new guest experiences. Simphony increases operational efficiency with centralized menu management and mobile ordering while simplifying integrations to the latest technologies.
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Windy City Wrap Up: Cloud, Mobile, and Best of Breed POS Tech at NRA 2018

Oracle Hospitality Check-In·29 May 2018
The Oracle Hospitality team just wrapped up four days at the National Restaurant Association Show in Chicago. Day one of the show kicked off with great enthusiasm around cloud technology. Our Simphony Cloud POS solution was displayed throughout the booth, to demonstrate the greater operational efficiency that cloud technology provides to restaurant operators; such as lower IT costs, centralized management, and access to real time operational data.
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Indian Wells Tennis Garden Innovates With Oracle Hospitality

Oracle Hospitality Check-In·24 May 2018
Want to know how Indian Wells Tennis Garden feeds over 400,000 fans from over 35 different food and beverage outlets during the BNP Paribas tournament? Watch this video and find out!
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Hotel 2025: Robotics - Human Complement or Substitute?

Oracle Hospitality Check-In·23 May 2018
Welcome to the second in our series of Hotel 2025 blogs, where we will be sharing insights from the Oracle Hospitality report, Hotel 2025, including perspectives from more than 150 hotel operators and some 2,700 consumers on the emerging technological innovations redefining guest experiences. Robotics is a field that brings together artificial intelligence, computer science, and mechanical and electrical engineering capabilities to design, construct, operate and deploy robots in a variety of industries.
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Reflecting Changes in Business Objects in UI Tables with Visual Builder

Oracle Hospitality Check-In·21 May 2018
While the quick start wizards in Visual Builder Cloud Service (VBCS) make it very easy to create tables and other UI components and bind them to business objects, it is good to understand what is going on behind the scenes, and what the wizards actually do. Knowing this will help you achieve things that we still don't have wizards for.
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European Privacy Requirements: Considerations for Retailers

Oracle Hospitality Check-In·21 May 2018
When retailers throughout Europe adopt a new set of privacy and security regulations this week, it will be the first major revision of data protection guidelines in more than 20 years. The 2018 regulations address personal as well as financial data, and require that retailers use systems already designed to fulfill these protections by default.
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New Oracle E-Business Suite Person Data Removal Tool Now Available

Oracle Hospitality Check-In·21 May 2018
Oracle is pleased to announce the availability of the Oracle E-Business Suite Person Data Removal Tool, designed to remove (obfuscate) data associated with people in E-Business Suite systems. Customers can apply the tool to select information in their E-Business Suite production systems to help address internal operational and external regulatory requirements, such as the EU General Data Protection Regulation (GDPR).
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DP World Extends Strategic Collaboration with Oracle to Accelerate Global Digital ...

Oracle Hospitality Check-In·21 May 2018
Global trade enabler DP World has extended its partnership with Oracle to implement its digital transformation programme that supports its strategy to develop complementary sectors in the global supply chain such as industrial parks, free zones and logistics. Suhail Al Banna, Senior Vice President, DP World, Middle East and Africa Region; Arun Khehar, Senior Vice President - Business Applications, ECEMEA, Oracle; Mohammed Al Muallem, CEO and Managing Director, DP World, UAE Region and CEO, JAFZA. Suhail Al Banna, Senior Vice President, DP World, Middle East and Africa Region; Arun Khehar, Senior Vice President - Business Applications, ECEMEA, Oracle; Mohammed Al Muallem, CEO and Managing Director, DP World, UAE Region and CEO, JAFZA. The move follows an announcement by DP World earlier this year to use the Oracle Cloud Suite of Applications drive business transformation.
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See What Your Guests Think with Data Visualization

Oracle Hospitality Check-In·21 May 2018
As we approach the end of May, thoughts of summer and vacations begin. Naturally, a key component is finding the best place to stay and often that means considering the hotel options at your chosen destination. But what's the best way to decide? That's where reading reviews is so important. And that brings us to the latest blog in the series of taking datasets from 'less typical' sources and analyzing them with Oracle Data Visualization.
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HR today: right skills, right place, right time, right price

Oracle Hospitality Check-In·21 May 2018
The only constant in today's work environment is change. If you're going to grow and stay competitive in this era of digital transformation, your business has to keep up-and HR must too. A wide range of factors all mean that HR constantly has to grow and transform-changing demographics, new business models, economic uncertainty, evolving employee expectations, the bring-your-own-device revolution, increased automation, AI, the relentless search for cost savings, and more. Things are different today. In the past, business change processes typically had a start and target end date, with specific deliverables that were defined in advance.
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Essential enablers for implementing a modern product strategy

Oracle Hospitality Check-In·21 May 2018
Continuous improvement across your entire mix of products and services is essential to innovate and stay competitive nowadays. Digital disruption requires companies to transform, successfully manage a portfolio of profitable offerings, and deliver unprecedented levels of innovation and quality. But creating your product portfolio strategy is only the first part-four key best practices are necessary to successfully implement it.
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Cloud: Look before you leap-and discover unbelievable new agility

Oracle Hospitality Check-In·21 May 2018
All around the world, finance teams are now fully embracing the cloud to simplify their operations. The heady allure of reduced costs, increased functionality, and other benefits are driving the migration. Yet what's getting people really excited is the unexpected flush of new business agility they experience after they've made the change.
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You've got to start with the customer experience

Oracle Hospitality Check-In·21 May 2018
Visionary business leader Steve Jobs once remarked: 'You've got to start with the customer experience and work backwards to the technology.' From someone who spent his life creating definitive customer experiences in technology itself, these words should carry some weight-and are as true today as ever. The fact is that customer experience is a science, and relevance is its key goal.
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How APIs help make application integration intelligent

Oracle Hospitality Check-In·21 May 2018
Artificial intelligence (AI) represents a technology paradigm shift, with the potential to completely revolutionise the way people work over the next few years. Application programming interfaces (APIs) are crucially important in enabling the rapid development of these AI applications. Conversely AI is also being used to validate APIs, themselves, and also to analyse and optimise their performance.
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GDPR: What are the priorities for the IT department?

Oracle Hospitality Check-In·21 May 2018
All too often it is assumed that GDPR compliance is 'IT's problem' because having your personal data and technology in order are such vital parts of it. But compliance must be an organisation-wide commitment. No individual or single department can make an organisation compliant. However, in planning discussions around GDPR compliance, there are clear areas where IT can add significant value.

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