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  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

  • HFTP GDPR Guidelines: Hospitality Guest Registration Cards

    This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a guideline for loyalty cards, health data, export of data outside of the EU, privacy policies and direct marketing.

Der Touristik taps CodeGen's TravelBox to power new online brand for UK

Tnooz·11 October 2018
The UK arm of German travel giant DER Touristik is launching Meraki Travel, an online travel company for the UK, focused on tailor-made long-haul itineraries.

Mobile and messaging for hotels - APAC leads the way

Tnooz·11 October 2018
Asia-Pacific is widely seen as the most important region when it comes to the correlation between innovations in mobile technology and new consumer trends.

Airline passengers less willing to share data than a year ago

Tnooz·10 October 2018
The 2018 IATA Global Passenger Survey (GPS) reveals that passengers are significantly less willing to share personal data in exchange for personalized services.

Aegean CEO outlines approach to people-driven innovation

Tnooz· 9 October 2018
During his speech at the IATA Global Airport and Passenger Symposium (GAPS), Aegean Airlines CEO Dimitrios Gerogiannis said that technology, in and of itself, is not the source of innovation and cannot promise improvements in service or operational efficiency. Gerogiannis said that Aegean’s focus is instead on using technology as a tool to accomplish the main aims of the airline, as appropriate.

Coming soon...live streaming with NEXT Travel Stream

Tnooz· 8 October 2018
Electric aircraft, space tourism, and self-driving vehicles are set to transform travel in the next decade.

Sabre names three airlines as launch customers for new platform

Tnooz· 4 October 2018
Sabre has launched its Digital Airline Commercial Platform with Aeroflot, Ethiopian Airlines and Etihad as its first three airline customers.

A window of opportunity to drive higher corporate compliance

Tnooz· 2 October 2018
The vast majority of business travellers always book trips within their organisation’s travel policy, but US employees are the most likely to break these rules, according to a new study.

Golden Week getaway, Meituan's HK listing, Alibaba's hotel robot and more China news and trends

Tnooz· 1 October 2018
Around seven million Chinese are expected to travel abroad during the Golden Week, Meituan was listed in Hong Kong and Alibaba’s develops AI-driven service robots for hotels.

Kiwi.com connects with airports

Tnooz·24 September 2018
The concept of 'virtual interlining' has the potential to disrupt aviation in dramatic ways--possibly as significant as the rise of the same ...

Webinar: A wake-up call for sleepwalking loyalty programs

Tnooz·24 September 2018
Expedia Partner Solutions and Points will talk through the findings of their recent benchmarking survey into customer loyalty in the travel industry during this free webinar.

US consumers more willing to share data than Europeans

Tnooz·21 September 2018
A survey by The Harris Poll reveals that consumers are not only ready and willing to spend more for personalized services but also more likely to rely on digital guides than their significant others when considering a purchase.

Home advantage - Amsterdam clicks for Booking.com event

Tnooz·20 September 2018
Click, the two-day event organized by Booking.com, was held in this year in SugarCity, a former sugar factory (hence the name) transformed into a stylish exhibition venue with a David Lynch-ian touch.

More evidence emerges that ride-hailing apps are mainstream

Tnooz·20 September 2018
Business travellers are increasingly using ride-hailing services such as Uber and Lyft, as well as local competitors, according to travel management company BCD Travel.

Webinar: The journey to offer optimization: is your airline in control and ready?

Tnooz·20 September 2018
The airline industry has reached a tipping point in terms of how its product is presented to the passenger.

UK named as launch market for Ctrip's global train app

Tnooz·20 September 2018
Ctrip, the Chinese-based NASDAQ-listed OTA and the world’s second largest travel company, has officially launched a rail app for the UK market, TrainPal.

eDreams traveller motivation research brings the EI of AI to OTAs

Tnooz·19 September 2018
A new study by online travel agency eDreams ODIGEO looks into the emotional drivers that motivate European’s to travel.

Air France-KLM: blockchain is not buzz, it's taking off

Tnooz·19 September 2018
When Iris Taguet first put the possibilities of blockchain technology on the table of senior IT people back in October last year, ears were certainly pricked.

OYO launches in the UK, eyes "multi-billion-dollar" opportunity

Tnooz·19 September 2018
India’s tech-enabled hotel group OYO has announced plans to enter the UK market, its first move outside South Asia, starting with four properties in London.

Attention turns to 360-degree VR video marketing

Tnooz·18 September 2018
More and more, travel marketers today are using 360° VR Video, whether on Facebook, Snap, YouTube, or other distribution methods, to tell their brand stories.

Airline pricing get smarter, and AI systems duke it out as competition intensifies

Tnooz·11 September 2018
Airline pricing is a complex science, but it’s about to get smarter as technology companies reveal new capabilities for data analysis and competitive modelling.

Evaneos secures $80 million, US launch planned for early 2019

Tnooz·11 September 2018
Multi-day tours marketplace and platform Evaneos has picked up £60 million ($80 million) in funding from new and existing investors, with cofounder and president Eric La Bonnardière looking to take the European-focused brand global, starting in the US.

Intra-EU roaming charges are under control, fair use policies permitting

Tnooz·11 September 2018
After legislation came into effect last summer, international travelers were granted a reprieve from international roaming charges—at least while inside the European Union (EU).

With a little help from my friends - the Fab Four of hotel distribution

Tnooz·10 September 2018
The reason why The Beatles are so popular could be down to the fact that they practiced a lot. That doesn’t sound very “rock’n’roll” but it was a great factor in their success.

BA data breach is a wake-up call, but the alarm has been sounding for a while

Tnooz·10 September 2018
British Airways has been responding to a serious data breach which has exposed customers’ personal and financial data, and trying to make amends. But vulnerability of data systems is nothing new, and all travel companies—airlines and others—are prime targets.

UK pax share their thoughts on AI and VR applications in airport lounges

Tnooz·30 August 2018
Two reports into UK airline passenger preferences reveal some surprising generational differences in consumer sentiment towards new technologies.

Fareportal integrates Routehappy rich content into booking flow

Tnooz·29 August 2018
Routehappy by ATPCO has announced a new partnership with Fareportal to introduce Universal Product Attribute (UPA) rich-content.

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