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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

HFTP Announces Change in Membership Dues in 2019: What Does This Mean for You?

HFTP Connect· 6 December 2018
While HFTP has seen remarkable growth during the past six years in member benefits, resources, research and professional development events — we have been proud to maintain our membership annual dues at the same rate since 2013. However, with new initiatives and benefits — and simply, with time — comes a rise in costs for the association.

E20X Amsterdam Judge's Award Winner KITRO Designed Innovative Solution to Combat Food Waste

HFTP Connect·26 November 2018
It takes a truly cutting-edge business concept from a startup to best the competition and take home the coveted Judge’s Award at Entrepreneur 20X (E20X). During E20X Amsterdam in April 2018, that kind of groundbreaking concept was presented by KITRO — a startup company that designed a digital device to alleviate the very real-world problem of global food waste in the hospitality industry.

Sold! HFTP Helps 2018 Silent Auction, Special Event Raise More Than $12,000 for Education

HFTP Connect·14 November 2018
HFTP netted more than $12,000 in support of hospitality, finance and technology education through a silent auction and special event that took place at the HFTP 2018 Annual Convention last month.

We Leave a Lot Stronger, both Professionally and Personally

HFTP Connect·31 October 2018
The HFTP 2018 Annual Convention finished with a “grand finale” on Friday night, and what a remarkable event — delicious food and a beautifully decorated ballroom filled with some of the best attendees ever. What a great time, and the perfect ending to a fantastic week!

Internal Controls and the Important Roles They Play in Eradicating Fraud

HFTP Connect·25 October 2018
Although I have been preoccupied with getting in the education sessions purely related to hospitality finance, technologies and hotel pre-opening, I made sure to participate in Fun with Fraud and Enchanting Employee Embezzlement in Clubs and Hotels presented by Jerry Trieber, CPA, CHAE, CFE, CFF, CGMA, HFTP Global past president and director of audit services/support at HEI Hotels and Resorts.

A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

HFTP Connect·23 October 2018
Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against potential cyber threats and attacks.

Don't Forget the Three P's to a Successful Convention: Plan, Prepare and Promote

HFTP Connect·22 October 2018
HFTP 2018 Annual Convention week is here, and we are excited! Louisville, we will be there soon — all geared up and prepared to meet up with some of the greatest people in hospitality.

Be Prepared: Have an Action Plan for Professional Development

HFTP Connect·18 October 2018
I am currently making my travel arrangements for Louisville, Kentucky next week, as are the rest of my fellow HFTP 2018 Annual Convention attendees. The process has brought back memories from the 2017 HFTP Annual Convention in Orlando, Florida — where I was a first-time attendee and first-time guest blogger.

HFTP Compensation and Benefits Report: 2018 Data on Hospitality Staffing and Compensation

HFTP Connect·16 October 2018
The 2018 HFTP Compensation and Benefits Survey was released this summer and made available to HFTP members. This is a biannual report that was developed to provide information on salaries and benefits, and to give an ongoing profile of accounting, finance and technology professionals in the hospitality industry.

Trump Administration Immigration Enforcement Measures Shine Spotlight on Hospitality Industry

HFTP Connect· 3 October 2018
Since taking office, President Trump’s administration has ramped up enforcement measures on various industries – especially when it comes to immigration. The hospitality industry took center stage this month when the U.S. Department of Labor (DOL) and U.S. Citizenship & Immigration Services (USCIS) announced separate, new H-2B enforcement initiatives that are focusing specifically on the hospitality industry. As a reminder, H-2B visas are seasonal visas that are used by several industries, including the hospitality industry, to adequately staff for their peak seasons.

Letter from the HFTP Global President: At the End of the Year, We Reflect on the Best of the Year

HFTP Connect·28 September 2018
As we prepare to transition to the new HFTP Global board at the 2018 Annual Convention in October, I would like to take the time to reflect on my year serving as HFTP Global president.

Multiple Ways to Reach an Ethical Conclusion: Considering Real-life Professional Dilemmas

HFTP Connect·24 September 2018
It has been many years now since Ethics education was added as a requirement for CHAE/CHTP maintenance. It was an addition that the HFTP Global board approved of during my tenure as a way to not only account for a designee’s knowledge of the industry, but also as a benchmark for the high standards established relative to behavior and decision-making.

Cybersecurity Professionals, Education and Certifications

HFTP Connect·24 September 2018
Whether it is an in-house employee or an outsourced vendor, cybersecurity professionals are a must

How to Connect in an Over-Distracted World (And Other Lessons from Leaders in Human Behavior)

HFTP Connect·19 September 2018
Leaders face a mounting challenge in today’s increasingly technological world. People have a host of distracting devices now available at their fingertips. According to research compiled by the HFTP Americas Research Center, Americans check their phone on average once every 12 minutes. Conversations are consistently interrupted by cell phone pings or instant email alerts. Are we collectively too over-distracted? And how do you, as a leader, compete for the attention of the average distracted employee?

In the Event of a Cyberattack: Public Relations and Responding to the Media

HFTP Connect·17 September 2018
Your organization has experienced a data breach. How do you handle telling your customers? One of the key pieces to a data breach response is the announcement to the public and affected individuals. How a company deals with public relations after a breach determines how successful they will be at recovering from the breach. Cyberattacks and data breaches are the top threats to a business’s reputation, and they are as impactful as a major environmental incident such as an oil spill (Cyber Data-Risk…, 2014).

Securing the Internet of Things (IoT)

HFTP Connect·10 September 2018
With the technological advancements emerging in recent years, it seems like everything is interconnected. Individuals can change the temperature in their house, open curtains, turn on a light, unlock a door or even track the contents of their refrigerator. All of these items are collectively referred to as the Internet of Things. According to Dictionary.com, the Internet of Things (often noted as IoT) is “a network of everyday devices, appliances and other objects equipped with computer chips and sensors that can collect and transmit data through the Internet” (Random House, 2017).

Outsourcing Cybersecurity and Contracts

HFTP Connect· 4 September 2018
For many companies in the hospitality space running smaller operations, having a full-time IT person on staff may not be an option. Other companies may have an IT manager on staff, but outsource the cybersecurity responsibilities to a company that specifically focuses on the increasing dangers pertaining to cyber threats. There can be multiple reasons why a company would decide to outsource cybersecurity; therefore, companies must know how to traverse finding the company that is the right fit for their organization.

The Challenge for Hotels When It Comes to Securing Their Systems

HFTP Connect·20 August 2018
In hotels, guests are a unique challenge to securing hotel systems. One of the first things a hotel guest does once they reach their hotel room is to check their Internet connection. According to studies conducted by Dr. Agnes DeFranco, CHE, CHAE, CHIA and Dr. Cristian Morosan, CHTP, CHE who are both researchers at the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management, over 80 percent of travelers from the United States travel with at least one mobile device — whether it be a laptop, tablet, smartphone or a combination of the three.

Business Continuity Plans: Enhance Cybersecurity in the Hospitality Industry

HFTP Connect·13 August 2018
With countless cyberattacks occurring in recent years, cybersecurity has become an unseparated concern during daily operation. To protect the business from incident influence, a continuity plan that integrates cybersecurity must be designed and well-implemented for hotels, restaurants and clubs.

How to Benefit from Networking Events

HFTP Connect· 8 August 2018
You may not feel inclined to attend a networking event. After all, why waste an entire evening doing what you already conveniently do on social media? As it turns out, there is an element of in-person networking that could never be fulfilled through online mediums. Face-to-face interactions allows for a level of rapport that leads to stronger bonds and connections. If you are still skeptical, then we’ll outline some benefits of networking events and how you can get the most out of it.

What Hotels Need to Know About the California Consumer Privacy Act

HFTP Connect· 6 August 2018
Hotel management companies are asking: “How does this new privacy act in California compare to the new EU Privacy Law?” A side-by-side comparison reveals a few things that hotels should know.

Success in the Sunshine State: Highlights from HFTP's 2018 Florida Regional Conference

HFTP Connect· 3 August 2018
The beautiful Sarasota Westin Hotel — with its bright white facade, multitudinous windows and stunning rooftop pool area — made a very picturesque setting for the 2018 HFTP Florida Regional Conference, which took place July 25–27, 2018. Approximately 145 attendees made their way to Sarasota, Florida last week to enjoy education, exhibits and networking with their fellow hospitality professionals.

Annual Convention 2018: A True HFTP Experience in the Land of the Kentucky Derby

HFTP Connect·20 July 2018
On the bank of the Ohio River in the east south-central region of the United States looms Kentucky’s largest city, Louisville — home to the famed Kentucky Derby horse race, Kentucky Fried Chicken (KFC) and Louisville Slugger baseball bats.
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Introducing HFTP's 2018-2019 Global Board

HFTP Connect·11 July 2018
HFTP is pleased to announce the official slate for the 2018–2019 Global Board of Directors. Each year, the nominating committee — comprised of past HFTP Global past presidents, advisory council chairs and chapter presidents — is tasked with selecting HFTP members to replace the outgoing directors of the HFTP Global Board.
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The Legacy of a Departing Colleague - Tanya Venegas

HFTP Connect·10 July 2018
When it comes to hospitality research, there is ordinary, and then there is Tanya Venegas. Tanya started as a teaching assistant working for the University of Houston in 2002. She was assigned to the HFTP Research Center which was founded as part of HFTP’s initiative to provide the hospitality industry with the highest quality resources and research.
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Meet HFTP's Newest Chartered Chapters

HFTP Connect·10 July 2018
Chapters provide a wide array of benefits to an association’s membership — not the least of which is the collaborative building of knowledge and camaraderie among local and like-minded industry professionals.

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