• What to Expect at HITEC Houston 2018: Elite Education, Exhibits, E20X and More

    HOUSTON: A booming cosmopolitan city that is home to more than 2 million Texans, NASA’s famous Johnson Space Center, and — in just two short months — the world’s largest hospitality exhibition HITEC®.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

  • HFTP GDPR Guidelines: Hospitality Guest Registration Cards

    This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a guideline for loyalty cards, health data, export of data outside of the EU, privacy policies and direct marketing.


Beer Can Chicken, ox heart and applewood - The barbeque trends to make yours sizzle this summer

hotel-industry.co.uk·21 May 2018
With another glorious bank holiday predicted and summer on the horizon, Beacon, Britain's leading purchasing company, is welcoming the arrival of barbeque season with open arms and encouraging operators to take stock of the latest meat trends to get ahead of the competition.

CodeGen showcases AI innovation at HITEC Houston

hotel-industry.co.uk·17 May 2018
Travel technology supplier CodeGen will showcase its market-leading suite of products at HITEC Houston for the first time next month (June 19-21, 2018).

If you can't stand the heat

hotel-industry.co.uk·17 May 2018
Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses how stress in the workplace can lead to mental health issues.. I am sure you have heard the expression ‘If you can’t stand the heat, get out of the kitchen.’ A phrase that has been reported to be originally coined by US President Harry Truman. In other words, when the pressure is too much you need to leave and remove yourself from the situation

Beacon strengthens purchasing team with new appointment

hotel-industry.co.uk·16 May 2018
Britain's leading purchasing company, Beacon, has strengthened its team with the appointment of a new Purchasing Manager, Katarzyna Ogniewska.

Montcalm Luxury Hotels joins GTMC as newest partner

hotel-industry.co.uk·14 May 2018
Montcalm Luxury Hotels boasts a growing portfolio of five star properties across the capital that offer business travellers easy going luxury, outstanding facilities and exceptional service.

Leading hotel management company unveils bold new look

hotel-industry.co.uk· 4 May 2018
London-headquartered Redefine|BDL Hotels, which has a portfolio of more than 70 hotels across the UK, will be known as RBH going forward and has a new-look brand to match the streamlined company name. The culmination of more than six months’ work, the new brand has been put in place following rigorous brand research amongst clients, suppliers, property agents and employees. Designed to reflect the RBH mission, vision and values, the colourful brand visuals reflect a sense of personality and flair, balanced with the solidity of the typeface.

GDPR: Time To Panic?

hotel-industry.co.uk· 1 May 2018
David Collins, columnist and Co-Founder & Chief Operating Officer at Great National Hotels and Resorts discusses the challenges posed by GDPR with Great Nationa’s Data Protection Officer, Aimee Olley. The deadline for hotels to comply with the new General Data Protection Regulation is fast-approaching. By the time this article is published, it may have already landed at our doors. So, should you be panicking? Aimee Olley, Data Protection Officer for Great National Hotels and Resorts provides some timely advice. In short, the answer is no, or at least, not yet.

How Important is Ergonomics When it Comes to Hotel Design?

hotel-industry.co.uk·27 April 2018
Headed up by Managing Director Lee Birchall, DV8 Designs is renowned for designing and delivering unique and exceptionally creative solutions to each client depending on the site, brief and budget, with flexibility as one of its core strengths. Lee is responsible for designing a number of hotels and venues across the UK. From country house classics to upmarket boutiques, DV8 Designs has an expansive portfolio that varies significantly. One common derivative between all of these projects, however, is the use of ergonomics which essentially captures just how guests will utilise their surroundings. Ergonomics aims to create safe, comfortable and productive spaces by transferring human abilities and limitations into fully functioning design.

Dry Summer Predicted for British Drinkers: Research from purchasing company Beacon suggests millennials are driving a teetotal trend

hotel-industry.co.uk·13 April 2018
The growing trend for teetotal drinking is predicted to have a big impact this summer by Beacon, Britain’s leading purchasing company, which is urging operators to take note of the change in drinking behaviours and to adapt their soft drinks offering to meet this new demand. – News from Beacon Kelley Walker, Purchasing Manager at Beacon, shares insight and recommendations for operators: “We know from industry data that 70% of millennials are more likely to brag about how long it has been since they last drank alcohol, as opposed to how much alcohol they last drank. That is a notable social shift and one that our supplier Oranka Juice Solutions predicts will also result in an increasing number of adults becoming teetotal too.

Madrid's Only YOU Boutique Hotel unveils new spa experience, The Thai Room

hotel-industry.co.uk·27 March 2018
Luxury Madrid hotel, Only YOU Boutique, has expanded its guest offering with the opening of The Thai Room spa, a wellness centre offering exotic and authentic Asian massages and therapy treatments. The Thai Room Spa, a member of the International Spa Association, brings guests the ultimate experience of Asian therapy, bringing to life the ancestral customs of India, Bali, Hawaii, China and Thailand. Guests will be able to enjoy a selection of massages and treatments that include therapies inspired by Ayurveda yoga, Chinese medicine, the tradition of Indonesian Jamú massage, Thai massage and other cultural therapies used in South East Asia.

Car design and new city logistics for the future unveiled at GREAT Festival of Innovation

hotel-industry.co.uk·22 March 2018
A ground-breaking solution to the congestion caused by online shopping deliveries, and the first use of virtual reality technology to design cars, took centre stage at the GREAT Festival of Innovation in Hong Kong today. The pressure on space, resources and the environment was the thread running through today’s programme.

Beacon encourages the hospitality industry to manage its water wastage this World Water Day

hotel-industry.co.uk·21 March 2018
With three billion litres of water wasted in England and Wales every day due to leaks and faults in the water distribution network, Beacon, Britain’s leading purchasing company, and its suppliers are encouraging hospitality operators to consider their water management this World Water Day (22nd March), not only to make considerable cost savings but to improve their sustainability credentials and boost their corporate social responsibility too.

How to maximise your hotel revenue

hotel-industry.co.uk·18 March 2018
Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses how having 100% occupancy is not necessarily a benchmark for increasing revenue.. With ever increasing competition, hotels are always looking at ways to increase their hotel revenue. The most obvious one is to have a full hotel, although at what cost?

World Sleep Day: Guests' sleep experience has never been so important

hotel-industry.co.uk·16 March 2018
Working alongside leading supplier Mattison Contract Beds, Beacon has developed some top tips for how operators can give their guests the best night’s sleep possible. Tom Gray, Buyer at Beacon, commented: “World Sleep Day is an annual celebration of sleep and a call to action on important sleep issues. Our research found that 50% of hotel guests admit they struggle to get a good night’s sleep whilst away from home, so it is a great time to consider how to give guests that perfect night’s sleep. Looking at trends in the industry and listening to customers can really benefit hoteliers in giving their guests the best and most memorable sleeping experience.

EEF Venues hosts Venues of Excellence networking event

hotel-industry.co.uk·15 March 2018
Over 100 PAs and event professionals gathered at the Venues of Excellence networking event at EEF Venues’ Broadway House in Westminster on Thursday 8th March. Twenty three Venues of Excellence members attended the event to showcase the consortium’s diverse portfolio of venues, which range from specialist training centres to hotels, racecourses, theatres, private clubs and stadia.

Suites Hotel & Spa champions gender equality as part of International Women's Day

hotel-industry.co.uk· 7 March 2018
According to the British Hospitality Association, of the 70% of hospitality workers who are female, only 20% are employed in a leading capacity. In contrast, the award-winning Knowsley hotel employs 99 members of staff of which 70 are women, with many occupying longstanding senior and managerial positions.

Apex Wellbeing Ambassador champions #warmerwelcome

hotel-industry.co.uk· 5 March 2018
Family-run hotel chain, Apex Hotels, has introduced a new brand ambassador who is helping to spearhead its new guest wellbeing campaign. – News from Apex Hotels Wellbeing expert, Celynn Morin, is working with the group to roll out its #WarmerWelcome – which launched at Apex City of Bath Hotel. French Celynn – who grew up in South Africa – is also a registered dietician, keynote speaker and author. She has worked alongside the brand to introduce guidance for guests on how to get the best out of their stay at Apex – whether they want to relax, rejuvenate or focus.

Anyone for a spot of tea? Capitalise on the popularity of the afternoon treat

hotel-industry.co.uk· 2 March 2018
Beacon, Britain’s leading purchasing company, is urging operators to take advantage of the rising popularity of afternoon tea ahead of Mother’s Day on Sunday 11th March. According to OpenTable, the desire to take part in an afternoon tea experience is growing, with bookings increasing by 54% over the past two years . – News from Beacon Purchasing A traditional British treat, the afternoon tea experience has evolved in recent years, offering more operators the opportunity to enter the market, and make their mark. From high-end hotels charging £500 a couple, to cafés offering tasty treats at a mere fraction of the price – any establishment can take advantage of the opportunity.

Meet the experts behind CodeGen's renowned TravelBox platform at ITB Berlin

hotel-industry.co.uk·23 February 2018
At ITB Berlin (7-11 March 2018), leading global travel technology provider, CodeGen, will be showcasing TravelBox, its powerful reservation system, alongside new artificial intelligence led solutions. – News from CodeGen At ITB Berlin (7-11 March 2018), leading global travel technology provider, CodeGen, will be showcasing TravelBox, its powerful reservation system, alongside new artificial intelligence led solutions.

Thank you very much, is there any of me and Michael without the sold sign?

hotel-industry.co.uk·21 February 2018
A Friday night trip to the chip shop is a tradition for many Brits, but with reports of a shortage of white fish, and pressure on the price of potatoes, could this soon be a thing of the past? – News from Beacon Purchasing Supply information from Britain’s leading purchasing company Beacon, has revealed that quotas for haddock are down by 13% compared with 2017, which is putting pressure on pricing. Coupled with poor catching reported from both Norwegian and Russian vessels. , prices are rising fast, with less availability to meet demand.

How are you transferring learning back into the workplace?

hotel-industry.co.uk·17 February 2018
It is often said that the best days of your life are when you are at school, although for some, including myself this was not necessarily so. Looking back the reason for this was due to the way I was being taught. Often when we reach adulthood, these mundane experiences can be carried through to the training room. How often have you heard your team groan at you when they are told they have to attend a training session, and it is ‘death by powerpoint’.

'Take me to Church' says Ross

hotel-industry.co.uk·16 February 2018
It may be a song by Hozier, but former Young Chef of the Year, Ross McMillan (27), from Tillicoultry, is singing it for his supper at the stunning restaurant within Old Churches House, Dunblane! – News from old churches house Now the new Head Chef at Old Churches House, Ross has chosen the town, with its burgeoning reputation as a great place to eat out, as the location at which to take his career to the next level. In his own words he is now “more than ready to pit his culinary expertise up again the best Dunblane has to offer diners from all over Stirlingshire, the Hillfoots, and Perthshire.”

Record number of new product innovations on show at Casual Dining next week

hotel-industry.co.uk·16 February 2018
Buyers looking for the latest innovations will have plenty to keep them busy at Casual Dining 2018, with more new products to see, sample and demo than ever. – News from Casual Dining Thousands of casual dining restaurant, pub and bar operators from across the UK will be in London next week, over 21-22 February – as Casual Dining returns to the Business Design Centre to showcase the best new products, solutions, insights, and innovations of the year.

Pyramid launch tops hotel management company's new look talent development strategy

hotel-industry.co.uk·14 February 2018
The UK's leading independent hotel management company has kicked off the third year of its innovative Pyramid Programme, designed to fast-track promising members of management.

Guestline partners with hospitality colleges to champion next generation of hoteliers

hotel-industry.co.uk·13 February 2018
Guestline's market leading technology solutions are supporting the education and development opportunities for the next generation of hoteliers. The award-winning portfolio of solutions has been installed at several hotel schools across the UK . The schools train students on the platform and ensure the hoteliers of tomorrow are proficient in all aspects of an efficient property management system (PMS).

Minor Hotels Australasia appoints OTA Insight to deliver rate intelligence technology

hotel-industry.co.uk· 8 February 2018
Minor Hotels, a hotel owner, operator and investor, currently with a portfolio of 158 hotels and resorts in 25 countries across Asia Pacific, the Middle East, Europe, South America, Africa and the Indian Ocean, today announced that it has appointed OTA Insight, the cloud-based data intelligence platform for the hospitality industry, to take advantage of its industry-leading revenue maximisation tools for its Oaks Hotels & Resorts and AVANI Hotels & Resorts brands in Australia and New Zealand.


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