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  • Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

    We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the next few days, fighting the airport and staying in a.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

    Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against potential cyber threats and attacks.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.


Indonesian aparthotel improves online sales with eRevMax·20 March 2019
Balikpapan, an Indonesian aparthotel has improved its online sales with efficient rate and availability management through RateTiger. The property offering 35 serviced apartments in Borneo Balikpapan, has been using RateTiger Channel Manager since 2018 to manage all its online distribution channels in real-time.Technology

What does the future hold for hospitality?·18 February 2019
Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses how the skills shortage in hospitality has hit crisis point, and what we need to do about it.. Working in hospitality is much more than just serving customers food and drink. There is a skill and an art to doing this well. As the chefs work their magic turning raw ingredients in to mouth watering dishes that look like a work of art, the front of house team are working together orchestrating a seamless service.

Seven Vine Hotels properties join the Meetings Industry Association·28 January 2019
Hotel owner, operator and manager Vine Hotels represents a portfolio of hotels across a wide range of brands and locations in the UK and is hoping to further grow its meetings business as a new member. The hotels which can now access a host of benefits as mia members are: Kenwood Hall, Mosborough Hall, Best Western Cutlers Hotel, Whirlowbrook Hall and Doubletree by Hilton Sheffield Park, all in Sheffield; Best Western Cresta Court in Manchester and Mercure Southampton Centre Dolphin Hotel in Southampton.

New research suggests design and social media are key to attracting Millennial hotel guests·18 December 2018
To understand how hoteliers can win over the most competitive demographic in the hospitality sector – millennials – hotel furniture manufacturers Knightsbridge Furniture surveyed 1000 18-34-year-olds to understand what they are really looking for in a hotel.

Groupe GM brings sustainability to hospitality worldwide with its Care About Earth program·12 November 2018
Today, leading international amenities player Groupe GM announces its Care About Earth program, as part of its ongoing commitment to the environment and to demonstrate its high ethical standards.

CodeGen chatbot takes machine learning to new level· 8 November 2018
The newly developed tool – created by travel technology supplier CodeGen – can respond with perfect ‘human style’ responses in at least 97% of cases, as well as presenting customers with tailored options to boost upselling.

Are your networks a recipe for hospitality success?·19 October 2018
Great connectivity is no longer a ‘nice-to-have’ in the hospitality business, it’s now an essential ingredient for success. Powerful networks mean customer-pleasing Wi-Fi, speedy mobile checkout, productive employees, rapid data transfers – in fact the list of commercial benefits is almost endless.

Working in Partnership·18 September 2018
Working in hospitality is an all consuming business and our focus is very much on our guests experience which is great. How we create that experience can come down to the suppliers that we choose to use. Sometimes we forget or even neglect how important these stakeholders are. One way to work more closely with them is to partner with them. At the end of the day without our suppliers we can’t run our business.

Groupe GM announces first collaboration with pioneering French skincare brand, Caudalie·31 August 2018
Groupe GM, leading international amenities player, will soon offer hotel guests around the world a brand-new range of cosmetic products through its first collaboration with Caudalie.

Groupe GM brings customary Japanese welcome to hotels worldwide thanks to new partnership with Oshibori Concept·31 August 2018
Groupe GM, the leading international amenities player, has today announced a new partnership with French company Oshibori Concept.

Hospitality firms must beat off hackers to safeguard their businesses· 3 August 2018
Data breaches are on the increase at hospitality businesses.

GO IN launches indoors outdoors Elias· 1 August 2018
Indoor goes outdoor' is a familiar trend in the design of outdoor furniture for foodservice. But it also works the other way around - why not use an outdoor chair indoors for a change?

One Bag Every Minute - Stasher smashes 100,000 bag storage milestone and creates a new marketplace in the process·20 July 2018
Stasher, the start-up bag and luggage storage platform, has stored its 100,000th bag and proved that there can be a successful sharing economy solution for luggage storage. The company is now targeting half a million bags in the next 12 months as it consolidates its presence in the UK and Europe and expands into the US and Asia.

Ten successful years for Bay Hotel·19 July 2018
The Bay Hotel has just celebrated its ten year anniversary since opening its doors in2008, when it was added to the popular 'Bay Leisure Complex' at Pettycur Bay Holiday Parkin Kinghorn, Fife.

Investing in your best resource·19 July 2018
Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses the merits of online, face to face and blended approaches to training..Hospitality is notorious for poor staff retention rates and there are many reasons for this.

Five network security threats facing hospitality - and how to fight them·20 June 2018
Digital networks are now the backbone of every hospitality company's operation. But they are also a very attractive target for cyber criminals. Paul Leybourne of Vodat International examines the key cyber security threats facing hospitality firms - and how they can better protect their businesses.

Plastic - not so fantastic·19 June 2018
Monica Or, columnist and Hospitality Consultant at Star Quality Hospitality Consultancy discusses how banning plastic straws is just the start for our industry..According to recent BBC news it was in 1907 that the world was first introduced to a modern plastic, called Bakelite.

Bottoms Up! Beacon offers advice on how operators can stay afloat amongst declining UK beer sales·18 June 2018
According to new data from the British Beer and Pub Association (BBPA), UK beer sales in the first quarter of 2018 have dropped by 1.7% in a YOY comparison with 2017, reaching their lowest point in two years.

Leasowe Castle Set To Host First Music Festival As Part Of Its Expanding Events Offering·14 June 2018
Leasowe Castle is set to host Wirral's Skeleton Coast Festival on Saturday, September 1, adding to its plethora of events offerings.

Courtyard Edinburgh welcomes new manager·14 June 2018
A brand new General Manager is now leading the team at the capital's Courtyard Edinburgh hotel.

Apprentice chefs at The Swan at Lavenham Hotel and Spa Runners-up in National HIT MasterChef competition·13 June 2018
Two apprentice chefs from the 15th century Swan at Lavenham Hotel and Spa were runners-up in the national final of the 2018 HIT (Hospitality Industry Training) MasterChef competition. Hannah Scott and Samuel Austin battled it out against other apprentices from across the country at the grand final, which was held at Central Street Cookery School, St Luke's in London.

Environmental promise from Apex Hotels ahead of World Environment Day· 5 June 2018
Apex Hotels has today (4 June 18) announced its plans to remove plastic straws from its hotel restaurants and bars in time for World Environment Day.

Multimillion pound refurb complete at Apex Grassmarket Hotel·31 May 2018
A multi-million pound refurbishment of leading Edinburgh hotel, Apex Grassmarket, has been completed, with guests set to enjoy a warm welcome in luxurious surroundings within the city.

Leasowe Castle Commemorate 100-Year Anniversary Of The Sinking Of Its Namesake Ship·31 May 2018
A century on from the sinking of the HMT Leasowe Castle, the Wirral venue has paid tribute to the historic event which took place on May 27, 1918.

Best Western Plus 'Kenwoof' Hall launches charity partnership with Support Dogs·31 May 2018
Sheffield's Best Western Plus Kenwood Hall Hotel & Spa became 'Kenwoof' Hall last week, as it announced a new charity partnership with national Sheffield-based charity, Support Dogs.

Cheers! Celebrating the success of home-grown tipples this English Wine Week·31 May 2018
Beacon, Britain's leading purchasing company, is celebrating English Wine Week, (Saturday 26th May - Sunday 3rd June 2018) by shining a spotlight on home-grown wine, following its research which named Made in Britain the top trend amongst diners for 2018.


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