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  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • What to Expect at HITEC Houston 2018: Elite Education, Exhibits, E20X and More

    HOUSTON: A booming cosmopolitan city that is home to more than 2 million Texans, NASA’s famous Johnson Space Center, and — in just two short months — the world’s largest hospitality exhibition HITEC®.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

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RLJ Lodging Trust Completes Sale of 205-Room Embassy Suites Napa Valley for $102 Million ($498K Per Key)

Hotel Online·7h
Lodging Trust (the 'Company') (NYSE: RLJ) today announced that the Company has closed on the sale of the 205-room Embassy Suites Napa Valley ('Embassy Suites Napa') for $102.0 million or approximately $498,000 per key.
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RLJ Lodging Trust Names Sean M. Mahoney Executive Vice President, Chief Financial Officer and Treasurer

Hotel Online·7h
RLJ Lodging Trust (the 'Company') (NYSE: RLJ) today announced that Sean M. Mahoney will join the Company as Executive Vice President, Chief Financial Officer and Treasurer, effective August 1, 2018. Mr. Mahoney will report directly to Leslie D. Hale, the Company's incoming President and Chief Executive Officer.
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Dual Performance Review: Reporting to Your Owners & Guests

Hotel Online·7h
Kokua Hospitality has extensive experience in hotel and resort management, purchasing, finance, and ever-evolving information technology. We spoke with Kokua Hospitality President Kirk Pederson about the constant balancing act of a management group and exceeding the expectations of both the owners and guests.
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Park Hotels & Resorts Completes $9 Million Transformation of Hilton Short Hills in New Jersey

Hotel Online·7h
Hilton Short Hills, a AAA Four Diamond-rated property part of Hilton Hotels and Resort's fast-growing global portfolio of upscale, full-service hotels, just placed the finishing touches on a $9 million hotel transformation project. The renovation includes a modern restoration to create a hometown-luxury experience of 314 guestrooms and suites, exclusive Executive Lounge and 16,000 sq. ft. of meeting space.
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Hilton Sandestin Beach Golf Resort & Spa Appoints New Executive Chef Lee Guidry

Hotel Online·7h
Hilton Sandestin Beach Golf Resort & Spa, the largest full-service beachfront resort hotel on Northwest Florida’s Gulf Coast, has appointed Lee Guidry as the new executive chef of Seagar’s Prime Steaks & Seafood, the resort’s AAA Four-Diamond restaurant.
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New Castle Hotels & Resort Celebrates Topping-Off of Dual-Branded Marriott/Residence Inn in Dartmouth, Nova Scotia

Hotel Online·8h
Pouring the final slab of rooftop concrete, officials of New Castle Hotels & Resorts, a leading hotel owner, operator and developer, along with Southwest Properties of Halifax, Nova Scotia and JLK Global Fund International marked the structure complete milestone on a 190-key Courtyard by Marriott/Residence Inn hotel in Dartmouth, Nova Scotia.
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Epelboim Development Group Breaks Ground on 259-Room Tru by Hilton in Orlando, Florida

Hotel Online·8h
Hilton and Epelboim Development Group today broke ground on a new Tru by Hilton property located in Orlando, Florida. Dignitaries, executives and other key individuals who were instrumental in pushing the project forward attended the July 12, 2018 event. The roster of VIPs and speakers included: from the Orange County Government Commissioner Betsy VanderLey and Jessie Allen; Executive Director from the Orange County Convention Center; Alexandra Jaritz, global head, Tru by Hilton; and Noel Epelboim, president and CEO of Epelboim Development Group.
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Radisson Hotel Group Appoints Kristen Richter as Vice President of Revenue Optimization for the Americas

Hotel Online·8h
Radisson Hotel Group today announced the appointment of Kristen Richter as Vice President of Revenue Optimization in the Americas. In this role, Richter will drive the overall Revenue Optimization vision and strategies in the Americas, working closely with global partners to define new best practices.
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Florida's Amara Cay Resort Appoints Ryan Wisely as Executive Chef

Hotel Online·9h
Anchored in the laid-back and lighthearted lifestyle of Islamorada, the oceanfront Amara Cay Resort proudly announces Ryan Wisely as executive chef. Wisely brings expertise gained over a 20-year career to Amara Cay Resort, where he will oversee the property's special event catering and Reelburger, the resort's signature restaurant presenting epicurean burger creations with infusions of island flavor, as well as Reelburger's Tiki Bar.
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Christian Metzner Appointed General Manager of W Kuala Lumpur

Hotel Online·9h
W Hotels Worldwide, part of Marriott International has announced the appointment of Christian Metzner as General Manager of the highly anticipated W Kuala Lumpur, as the iconic brand prepares to debut its unique style of modern luxury in the Malaysian capital this summer.
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Hotels Use Tech and Design to Expand Within the Wellness World

Hotel Online·10h
It’s no secret that the hotel industry is one the world’s largest industries. They’re consistently being utilized by travelers from all over the world – some more than others. Hotels are special because they become a home away from home for those who continuously travel or those who take a vacation. Either way, visitors want a safe place at the end of each day where they can decompress and relax.
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Supercharging Hotel and Spa Storytelling in the 21st Century

Hotel Online·10h
The power to tell a compelling marketing story is in the palm of our hands.
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TravelClick Hosts 2018 Industry Leaders Summit in Bangkok

Hotel Online·10h
TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, held its first Industry Leaders Summit in Bangkok, Thailand - the most traveled-to city in the world - on July 12 through 13, 2018 at The Okura Prestige. Throughout the two-day event, more than 50 hospitality companies and their executive teams met to discuss how hoteliers can drive more direct bookings and convert and retain more guests using innovative technologies such as TravelClick’s award-winning, integrated iHotelier® Central Reservations System (CRS), CRM and loyalty solutions.
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Hospitality Financial Leadership: Credits to Cost of Sales in Food & Beverage

Hotel Online·10h
Giving the proper credits to your food and beverage operation is an important task. You want to ensure it is done consistently and fairly. This article examines all the usual credits, different types, the proper way to take them and why we need to take them.
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Sage Hospitality Appoints Kim Corrigan General Manager at HALCYON, a hotel in Cherry Creek

Hotel Online·10h
HALCYON, a hotel in Cherry Creek is proud to announce the appointment of Kim Corrigan as general manager of the 154-room hotel that captures the spirit of the treasured Colorado lifestyle in one of Denver’s chicest neighborhoods. With over three decades of management experience in the hospitality industry, Corrigan brings a refined expertise to her new position with a promise to bring authenticity, exclusivity and individuality to the guest experience.
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Tara Cline Appointed General Manager at Kimpton Amara Resort and Spa in Sedona, Arizona

Hotel Online·11h
Tara Cline has joined Kimpton’s Amara Resort and Spa as the new General Manager. Cline was previously at Enchantment Resort in Sedona, Ariz. where she spent over 25 years educating herself in hotel operations, revenue management, sales and marketing.
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Swiss-Belhotel International to Open Grand Swiss-Belresort Seef and Swiss-Belresidences Juffair Later This Year in Bahrain

Hotel Online·13 July 2018
Two hotels opening in Bahrain this year are part of an ambitious plan by Swiss-Belhotel International that will see it launch 10 properties in key destinations across the GCC and Africa by next year.
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Half of Americans Unlikely to Use Sharing Economy Services for 2018 Summer Travel, Despite Reporting High Familiarity and Better Value

Hotel Online·12 July 2018
While Americans are growing more familiar with sharing economy services, the intention to use these services is declining in favor of more traditional services. According to the fourth annual Allianz Travel Insurance Sharing Economy Index* released by Allianz Global Assistance, 53 percent of Americans declared they are either "not very likely" or "not at all likely" to use sharing economy services during their 2018 summer travels.
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The Cordish Companies and Live! Casino & Hotel Celebrate Grand Opening of Flagship Live! Hotel

Hotel Online·12 July 2018
The Cordish Companies and Live! Casino & Hotel celebrated the Grand Opening of the flagship, luxury Live! Hotel, the first hotel in the world to carry the renowned Live! brand. The Live! Hotel adds 310 rooms, including 52 suites; two new restaurants, a luxury day Spa and Salon, a 4,000-seat Event Center, and Club 21, the only private gaming area in a hotel in Maryland, along with 2,000 new parking spaces, to one of the largest commercial casinos on the East Coast, significantly increasing its competitive edge among other gaming properties in the region.
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Windsor Court Hotel Unveils $15M Renovation Slated for Completion by Early October 2018

Hotel Online·12 July 2018
Windsor Court Hotel has unveiled a $15 million property renovation, slated to be completed by early October of this year. In addition to modernizations for all 316 guestrooms and suites and the grand opening of Waterman Poolside Bar, the impressive undertaking encompasses a refresh to public spaces, including hallways, elevator landings, the Club Level Lounge, and La Chinoiserie, the 3,700-square-foot ballroom on the hotel’s top floor.
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Radisson Hotel Panama Canal Opens in Latin America Following Multimillion Dollar Renovation

Hotel Online·12 July 2018
Radisson®, one of the best-recognized hotel brands, today announced the opening of Radisson Hotel Panama Canal. The hotel has a prime location in Panama City with breathtaking views of the Panama Canal, along with being just minutes away from Albrook International Airport. It is also within walking distance to the Amador Convention Center, which is scheduled to open December 2018. The hotel was originally a Country Inn & Suites by Radisson and recently completed a nearly $2 million renovation to convert the property into a Radisson.
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Reviving the Spirit of Innovation in the Hospitality Industry

Hotel Online·12 July 2018
The hospitality sector is one of the world’s most dynamic industries. Yet over the past decades it has lost much of its innovative edge, given the advances in technology that are fast-transforming the way we live and work. There are new models in the business, no doubt, but in pure-play hospitality, there is a definite need to look at how technology can be better and more effectively integrated.
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VICI Properties Completes Acquisition of Octavius Tower at Caesars Palace Las Vegas for $507.5 Million

Hotel Online·12 July 2018
VICI Properties Inc. (NYSE:VICI) (together with its affiliates, “VICI Properties” or the “Company”), an experiential real estate investment trust (“REIT”), today announced it has completed the acquisition for the previously announced transaction with Caesars Entertainment Corporation (NASDAQ:CZR) (“Caesars Entertainment” or “Caesars”) to acquire, and lease back, all of the land and real estate assets associated with the Octavius Tower at Caesars Palace for $507.5 million.
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Turnberry Associates Celebrates Opening of 533-Room JW Marriott Nashville Led by General Manager Lukus Kindlesparker

Hotel Online·12 July 2018
Turnberry Associates and Marriott International today announced the Grand Opening of JW Marriott Nashville, ideally situated steps from Music City's most treasured landmarks. The striking, 33-story glass tower transforms the iconic Nashville skyline and ushers in a new chapter for luxury hospitality and sophistication in one of the South's most dynamic and storied destinations.
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Key Hotels & Property Management Set to Open New TownePlace Suites by Marriott Toledo Oregon in Ohio

Hotel Online·12 July 2018
Get ready to be real and be you on long stays. Marriott International's TownePlace Suites by Marriott Toledo Oregon is scheduled to open for business this Friday, July 13, 2018. On average, a TownePlace Suites opens every six days. Built for travelers looking for a simple and friendly place where they can settle-in, keep their routine, and easily connect to the area.
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Maestro PMS Browser-Based Software Suite Optimizes Guest Experience, Improves Staff Productivity for 10-Property Cape Resorts

Hotel Online·12 July 2018
When Cape Resorts made the decision in 2008 to update operations at its growing collection of historic beachside resort properties, it turned to Maestro PMS. Today Cape Resorts centralizes property management, reservations, spa and activity management, and event sales for 366 rooms spread across 10 hotels with Maestro’s Multi-Property Management suite of integrated modules.

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