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  • Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

    We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the next few days, fighting the airport and staying in a.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

    Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against potential cyber threats and attacks.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

Luxury Hotels: What's Their Digital IQ?

Hotel Online·21 March 2019
In response to existential threats posed by disruptors like Airbnb and Google, luxury hotels continue to grow digitally through reinforced loyalty programs, digital visibility and content production efforts and differentiating technologies on their online or on-property experiences.

Eight tips to use Instagram more effectively to drive action

Hotel Online·21 March 2019
Instagram can help your brand drive action to meet your goals. Here are eight ways on how to use Instagram more effectively to find your ROI.

EHL Group revamps its Junior Academy for a unique family experience

Hotel Online·21 March 2019
EHL Group has drawn from its past experience to rethink the journey it offers high school students to discover the hospitality industry. With courses and activities animated by some of the world’s top professionals, the new EHL Junior Academy offers an unprecedented behind-the-scenes look into the worlds of 5-star hotels, fine dining and business management.

Natural Connection: Why Hotels Should Help Guests Connect with Nature

Hotel Online·21 March 2019
One of the great joys and challenges of being a hotelier is that your vocabulary is always expanding, ours is an industry that closely reflects the progression of technology, wellness, networking, cuisine, and many other aspects of life.

Survey: Customer experience trends 2019

Hotel Online·20 March 2019
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Apple Hospitality REIT Acquires Home2 Suites by Hilton Orlando Airport for $20.7 Million or $162K per Key

Hotel Online·20 March 2019
-Apple Hospitality REIT, Inc. (NYSE: APLE) (the “Company” or “Apple Hospitality”) today announced the opening and acquisition of the new 128-room Home2 Suites by Hilton Orlando Airport (the “Hotel”) for a purchase price of $20.7 million, or approximately $162,000 per key.

Driftwood Acquisitions & Development Enters California Market With $85.7 Million Acquisition of 353-Key Marriott Mission Valley in San Diego

Hotel Online·20 March 2019
Driftwood Acquisitions and Development (DAD) – a privately held investment firm specializing in the acquisition, development and investment syndication of quality hotel assets – announces its entry into the California market with the $85.7 million acquisition of the 353-key Marriott Mission Valley in San Diego. The firm also intends to develop a second hotel on the southwest corner of the same site.

4 hotel management lessons you can learn from Paul Rusesabagina of Hotel Rwanda

Hotel Online·20 March 2019
We all agree that managing a hotel in the time of crisis is no mean feat. And, if that crisis is of an extreme nature, your management skills are truly put to test. Like Paul Rusesabagina, the Manager of ‘Hotel des Mille Collines’ from the movie, Hotel Rwanda who provided shelter to over 1200 refugees in the capital city of Kigali and saved their lives during the 1994 Rwandan Genocide.

Tourism teacher holds Spirit of Hospitality training workshop in the Cambodian jungle

Hotel Online·20 March 2019
A leading Bangkok university delivered a series of hospitality skill-building workshops to local tourism service providers in the ecotourism front line at Botum Sakor national park, western Cambodia, 2-5 March 2019.

Top Risk Management Tips when in Crowded Places

Hotel Online·20 March 2019
Concerts, festive markets or shopping on the high street – the holiday season is always a popular time for going out and, as much as these events are to be enjoyed, it is important that anyone attending such events should be mindful of their own personal safety.

Hospitality Management Corporation Selected to Manage Hampton Inn(r) in Snyder, Texas

Hotel Online·19 March 2019
Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the addition of this 80-room Hampton Inn® in Snyder, Texas, to their portfolio of managed hotels. HMC continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country’s largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations.

Some Surprising Results in Lodging Survey Report

Hotel Online·19 March 2019
As reported on Green Lodging News, the American Hotel & Lodging Assn. (AHLA) has released the results of its 2018 Lodging Survey. This comprehensive survey is conducted every two years by industry data provider and AHLA partner STR. The survey is funded by the American Hotel & Lodging Educational Foundation. The survey included all properties in the United States with 10 or more guestrooms—nearly 56,000 U.S. properties. With just under 11,500 responses, the overall survey completion rate for the 2018 survey was 21 percent, a gain of six percentage points from 2016.

Amazon: threat and prime opportunity for travel

Hotel Online·19 March 2019
Amazon has not suceeded with the travel industry, yet, but if it does it will be a "monster with a lot of data", says Maite Aguilar NH Hotels VP of Distribution, NH Hotels, in EyeforTravel’s latest white paper – Dirty Distribution Tactics and how Hotels are Fighting Back.

Why Consolidation is in the Air for Flexible Office Space, Something to Learn From Hotels

Hotel Online·19 March 2019
As flexible space continues to build its presence in global office markets, consolidation between operators of all sizes could help take it to the next stage of maturity. With over 900 flex space providers in operation in Europe, the merging – and in some cases disappearance – of brands is on the cards, according to JLL’s Disruption or Distraction report.

Zuzu bags US$3.7m in Series A funding for regional expansion

Hotel Online·19 March 2019
Zuzu delivers an outsourced yield management solution for independent hotels.

iVvy Venue Technology Achieves Oracle Validated Integration With Oracle Hospitality OPERA PMS

Hotel Online·18 March 2019
Award-winning event and hospitality technology provider iVvy Inc. continues to expand its suite of software integrations, announcing today its latest collaboration with OPERA, Oracle Hospitality’s premier property management system (PMS). As an Oracle PartnerNetwork (OPN) Gold level member, iVvy is delivering rich features and functionality to hotels to simplify and enhance end-to-end groups management.

Young Hoteliers Summit (YHS) 2019: YHS Blast Off

Hotel Online·18 March 2019
In commensuration with honouring the 10th anniversary of YHS and its accomplishments, the umbrella topic of this year’s edition ‘The Scope of Hospitality: Envisioning – Defining – Succeeding’ seeks to narrate hospitality success stories and at the same time construct a guiding path for aspiring leaders of the industry.

U.S. National Parks Travel Trends Data for Hoteliers From Expedia

Hotel Online·15 March 2019
As the average person checks their phone 110 times per day, it’s no surprise that there’s a need to recharge and go off the grid, and a likely reason why wellness tourism is on the rise. Combined with people’s increased awareness of the growing threats to our natural resources and interest in eco-friendly experiences, traveling to America’s great national parks has never been more appealing.

TUI CEO: Transformation is in the air

Hotel Online·15 March 2019
In today's global tourism market, to future-proof your business, you must vertically integrate and scale up, says Friedrich Joussen, CEO of TUI Group, speaking at the ITB in Berlin this week.

Channel distribution strategy - chain property v/s independent property

Hotel Online·14 March 2019
Hospitality businesses are highly relied upon OTA’s to deal with their inventory, online travel agencies play a significant role and are found to be providing properties with real-time information. A core part of this research found independent properties surprisingly have a “balanced channel blend” and distribution cost was a key factor in their overall distribution strategy and use of information. Chain properties conversely, had a “high impact” on their channel strategy.

WordPress is used by 33% of all websites: What makes it such a popular CMS?

Hotel Online·14 March 2019
Compared to Drupal or Joomla, what makes WordPress the CMS choice for a third of websites on the internet? A comparison of how their features stack up.

5th UNWTO World Forum on Gastronomy Tourism

Hotel Online·14 March 2019
The World Tourism Organization (UNWTO) and the Basque Culinary Center (BCC) will co-organize the 5th UNWTO World Forum on Gastronomy Tourism on 2-3 May 2019 at the Kursaal Congress Center in Donostia-San Sebastián, Spain. The Forum is supported by the Ministry of Industry, Commerce and Tourism of Spain, the Basque Government, the Provincial Council of Gipuzkoa and the City of Donostia.

The High-End Coffee Emporium: A Sign of Asia's Changing Neighborhoods

Hotel Online·14 March 2019
Tokyo’s Nakamenguro neighborhood has come a long way from its days as a backwater industrial area with a polluted river to a popular cherry blossom watching spot during hanami season.

3 Important Reasons Why Hotel Asset Managers Have Become Such Hot Property

Hotel Online·13 March 2019
Hotel asset management is a booming profession. Thanks to the increasing complexities of today’s hospitality market where disruptors seemingly turn up out of nowhere and operators consolidate at a fast rate – it is easy to understand why. Indeed, given the volatility in the travel market many hotel owners would no longer take the risk of entering a relationship with a hotel operator without the ongoing support of a hotel asset manager.

Can Hotels Sue Their Governments Over Home Sharing?

Hotel Online·13 March 2019
This is a special case that I’ve been waiting to write about since it hit the airwaves here in Canada in late October. Most interesting here is that it has a few powerful implications for the fight traditional hotels are facing against industry disruptors coming in the form of home sharing.

The Luxus Hotel, Canada Sees a 10% Revenue Growth & 20% More OTA Bookings With Hotelogix

Hotel Online·13 March 2019
Hotelogix, a leader in cloud-based Property Management Systems has announced that the adoption and efficient use of its PMS have helped The Luxus Boutique Hotel in Canada to witness a 10% increase in its revenue.

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