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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

What Will Dubai Gain from Hosting Expo 2020?

Hotel Online·19 November 2018
Staging a mega-event like the World Expo has boosted the economies and international profiles of its host cities for decades – and soon it’s Dubai’s turn to step into the spotlight.

Wyndham Hotels & Resorts Headquarters Recognized as One of Highest Performing Green Buildings in Country

Hotel Online·18 November 2018
Wyndham Hotels & Resorts, the world’s largest hotel franchising company, has received a Gold recertification from the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) program for the company’s headquarters in Parsippany, N.J. The recertification designates Wyndham Hotels & Resorts’ corporate campus as one of the highest-performing green buildings in the country, reflecting the company’s commitment to minimizing its environmental footprint.

Leading markets in the US construction pipeline

Hotel Online·17 November 2018
In the third quarter of 2018, analysts at Lodging Econometrics (LE) report that the top five markets with the largest total hotel construction pipelines are as follows. New York City with 170 projects/29,630 rooms; Dallas with 157 projects/18,954 rooms; Houston with 150 projects/16,473 rooms; Los Angeles with 141 projects/24,129 rooms; and Nashville with 115 projects/15,179 rooms.

W Hotels Makes Music With Perfume Genius To Benefit Immigration Equality

Hotel Online·16 November 2018
W Hotels Worldwide has announced the second phase of the brand’s newest music initiative, W Records, with the addition of Matador recording artist, Perfume Genius, to the project. W Records launched last month with artist Amber Mark and has already released two exclusive tracks plus a music video with the rising star. W Records will be launching another two exclusive tracks starting with “Alan (Rework)” from Perfume Genius. W Records will release a second exclusive track from Perfume Genius next week.

A new front door for mobile content discovery: What it means for advertisers

Hotel Online·16 November 2018
Next generation mobile content discovery will bring back the "front door," thanks to prolific mobile use & the stale "last in, first out" model for UX today.

Middle East's hotel pipeline hits record highs

Hotel Online·16 November 2018
New-pipeline-project counts are up 8 percent while room counts show a 15-percent increase year-over-year, according to Lodging Econometrics.

MCR's Newly Acquired Hilton Garden Inn Has The Magic Touch

Hotel Online·16 November 2018
Be our guest — and put our service to the test! MCR, the sixth-largest hotel owner-operator in the United States, has acquired the 224-room Hilton Garden Inn Orlando.

Thailand's smart visa made easier to help foreign investors

Hotel Online·16 November 2018
The Thai government has improved requirements and conditions for the Smart Visa in order to provide greater convenience for foreign investors and experts in targeted industries who are either already working or seeking to work in Thailan

Lubbock City Council Approves Development Team for Proposed Lubbock Convention Center Hotel

Hotel Online·16 November 2018
The Lubbock City Council approved a development team for the proposed Lubbock Convention Center Hotel, a project years in the making and now a step closer to happening, at Thursday's meeting.

Banta Hospitality Hopes to Replace Defunct Restaurant with New 93-room Holiday Inn Express in New Windsor, NY

Hotel Online·16 November 2018
he Orange County Industrial Development Agency's board voted on Wednesday to consider tax breaks for a $14.35 million project to replace the former Steak & Stein restaurant on Union Avenue in New Windsor with a hotel.

Developer Todd Interests Hopes to Convert Cleveland's Ohio Bell Building into a Canopy by Hilton Hotel

Hotel Online·16 November 2018
A Texas-based developer hopes to convert much of the Ohio Bell Building in downtown Cleveland into a Canopy by Hilton hotel, in a project that could breathe life into a prominent but long-dormant property.

Chinese Pullback in Overseas Investment Continues: Dalian Wanda Group Sells Prime Beverly Hills Development Site to Next-Door Neighbors & Rivals, Owners of the Beverly Hilton

Hotel Online·16 November 2018
A former department store site in Beverly Hills that has been slated for a $1.2-billion hotel and condominium complex is being sold to its next-door neighbors and rivals -- the owners of the Beverly Hilton and Waldorf Astoria hotels.

Kahler Hospitality Group Embarking on $30 Million Renovation of Kahler Grand Hotel and The Towers at The Kahler Grand

Hotel Online·15 November 2018
The Kahler Hospitality Group announced today an expansive $30 million renovation project which includes the historic Kahler Grand Hotel and Rochester's luxurious The Towers at The Kahler Grand. This extensive renovation plan includes the revitalization and transformation of the hotel's levels two through 11, which includes 605 guest rooms. The construction project will provide sweeping changes to both hotels, bringing these historic structures back to life and providing a luxurious historic Minnesota experience to its guests.

Gen Z Travelers: More Open to Influence and Inspiration Than Other Generations

Hotel Online·15 November 2018
New insights released today by Expedia Group™ Media Solutions, the advertising arm of Expedia Group, illustrate the behaviors, attitudes and influences of younger travelers around the world, and shine a light on how Generation Z is redefining the rules of engagement for travel marketers. Presented at The Phocuswright Conference, the findings reveal that Gen Z are deal-driven, frequent travelers who embrace the YOLO (you only live once) mentality and have a passion for activities and bucket list experiences.

Caesars Entertainment Investing $56 Miillion for Renovation of Harrah's Resort Atlantic City Coastal Tower

Hotel Online·15 November 2018
Harrah's Resort Atlantic City announced today plans for a $56 million guest room and suite renovation in its Coastal Tower, featuring 507 finely-appointed guest-rooms & suites, to be completed in its entirety by summer 2019. The room and suite upgrades are part of Caesars Entertainment's total investment of over $250 million into its Atlantic City casino-resorts over the last four years, which includes the $125 million Waterfront Conference Center, the revamped Pool After Dark nightclub, and the recent debut of Gordon Ramsay Steak, the seven-Michelin star chef and television personality's first steakhouse concept in the tri-state area.

In the wake of GDPR, what's next for data privacy?

Hotel Online·15 November 2018
In a marketer survey by SAP, 42% did not believe GDPR applied to them and 26% said they did not collect the type of data protected under the regulation. What should marketers know about strategies for data privacy?

Furniture Fusion extends Wrap collection

Hotel Online·15 November 2018
Furniture Fusion has extended its Wrap collection with a lounge chair model. Featuring ash legs in a variety of finishes and a lacquered steel base option, the Wrap Lounge Chair can be upholstered in two complementary or contrasting fabrics for added versatility.

New 'Bachelor Village' for the EHL bachelor program

Hotel Online·15 November 2018
In the future, the Bachelor Village will accommodate students who are carrying out the HES-SO Bachelor of Science in International Hospitality Management – designed and accredited by the Ecole hôtelière de Lausanne (EHL) – in Passugg.

Australian tourism industry continues to soar

Hotel Online·14 November 2018
Australian tourism industry continues to go from strength-to-strength with a record 8.4 million international travellers flocking to Australian shores over the last year.

Your servers make all the difference

Hotel Online·14 November 2018
Having just having completed a one-week business trip to Las Vegas, I’m coming off what any fellow hotelier may recognize as a ‘service high’ – that feeling of wonder and admiration for a job done far beyond what anyone would deem well done.

New AHLEF, HCareers Report Promises Robust Workforce for Hotels

Hotel Online·14 November 2018
A new report shows that over 50 percent of the Gen Z demographic—the largest generation in the U.S.—is interested in pursuing a career in hospitality. Commissioned by the American Hotel & Lodging Educational Foundation (AHLEF) and conducted by BW Research Partnership in collaboration with Hcareers, the study examines the perceptions, attitudes and career preferences of Gen Z as they gear up to enter the workforce. The study also showed that Gen Z values companies that take care of their employees, the hallmark of an industry that takes care of their people.

The History of Financing Boutique Hotels

Hotel Online·14 November 2018
The boutique hotel industry has grown considerably over the last several years, attracting investors and business owners alike. Although every real estate transaction has different considerations, financing a hotel or motel today comes with unique challenges. Looking back at the history of financing boutique hotels can give you an idea of how far this industry has come from its start in the 1980s. It can also help you know where to begin if you’re interested in financing a boutique hotel of your own.

Necessary Adjustments for an Aging Frontline Team

Hotel Online·14 November 2018
With millennials now the largest demographic in terms of spending power, a key focus for most hotels pertains to how they can modernize the guest experience to appeal to this generation as well as how they can capitalize upon the many lucrative innovations – both guest-facing and back-of-house – that have emerged in tandem with this younger, tech-fluent populous.

Dream Hotel Group Assumes Management Of Tideline Ocean Resort & Spa

Hotel Online·14 November 2018
Renowned hotel brand and management company Dream Hotel Group is pleased to announce it has assumed management of the Tideline Ocean Resort & Spa in Palm Beach, Florida, as well as the appointment of Emily Nichols as General Manager of the resort property, effective immediately. The 134-room boutique hotel sits on one of the most beautiful white sand beaches in the world.

Are You Driving Positive and Profitable Guest Relationships?

Hotel Online·14 November 2018
By Terri Miller, Chief Executive Officer & Co-Founder, Concilio LabsWelcome to the 'Age of the Customer.' As we witness the ongoing rise of digital trends, hyper-personalization, and value-driven marketing initiatives, we realize that it is increasingly the customer, not the company, driving business decisions. So, how can businesses get to know their customers? By spending time where their customers are-online. Social platforms and online mediums represent a thriving hub of valuable data, providing a wealth of customer insights. In a time where understanding customers is the primary key to a company's survival and subsequent success, tapping into data streams is more integral than ever before.This is particularly true in the hospitality industry, as a hotel's success can be directly attributed to their ability to provide value in the form of a positive and unique guest experience.

Hoteliers Blend Tech and an Authentic Experience in 3 Guest Segments

Hotel Online·14 November 2018
Softscribe Inc., a leading hotel tech PR firm, shows how hoteliers can blend technology and an authentic guest experience to increase loyalty among Millennials, Baby Boomers and Business Travelers.


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