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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

Industry Statistics Update - Q1 2019·5h
Our Q1 Industry Statistics Update shows key economic metrics that relate to the hotel industry’s recent performance and near-term forecast.

Free From Plastics Packaging is coming to Barcelona!·6h
The 2019 edition! Most Wanted European Trading Exhibition on all plastic alternatives in food and non-food packaging, initiated by the industry, supported by leading packaging associations, all under one roof.

75 legendary hotels inducted into historic hotels worldwide·21 February 2019
Hotels approved for induction into the prestigious Historic Hotels Worldwide registry are from across four continents, including 20 countries, and date as early as the 11th century, the hotels represent independent hotels and hotels from 12 different brands, chains, and collections.

Marriott Bonvoy kicks off global marketing campaign to introduce new travel program·21 February 2019
Marriott International is launching a global marketing campaign introducing Marriott Bonvoy, the new name that replaces Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG) and expands member experiences through new marketing partnership with the world’s most recognizable sports team, Manchester United.

Google Display Ad Dimensions 2019 [Infographics]·21 February 2019
Getting your ads on the Google Display Network requires certain standards to be met and through Google Ads, it is possible to run ads on the Google Display Network in different ad dimensions.

Rotana strengthens partnerships to further promote Bahrain's growing tourism sector·21 February 2019
As part of its efforts aimed at supporting Bahrain’s evolution as a leading global travel destination, Rotana has bolstered its collaboration with Bahrain Tourism and Exhibition Authority (BTEA) and Gulf Air and together with its partners, Rotana will undertake new initiatives to promote the Kingdom’s tourism and investment opportunities in key international markets, Guy Hutchinson, Acting CEO of Rotana, said at the ‘Rotana Hotels 2019 GCC Roadshow’.

Plastic Loyalty - Investigating Loyalty Card Programs·20 February 2019
Few studies of hotel loyalty programs, particularly field studies, examine basic questions such as the need for loyalty programs or their effects on hotel choice.

Global Trends Creating Turmoil for Luxury Brands·20 February 2019
If you want to know what’s ahead for the luxury market, look no further than Paris, France and in 2017 real-estate research firm Savills named Paris the capital of luxury retail after it experienced the most luxury retail store openings in the world, but look at Paris today: it is a battleground with yellow-vested protestors in the streets.

Growth in international visitor arrivals into Asia Pacific continues its strong expansion·19 February 2019
The overall annual growth rate for international visitors into 40 Asia Pacific destinations is estimated to have been around close to 8 percent in 2018, generating an inbound volume of around 688 million for the year – almost 50 million more foreign arrivals than in 2017.

Singapore plans to enhance Orchard Road as a Lifestyle Destination·19 February 2019
The Singapore Tourism Board (STB), Urban Redevelopment Authority (URA) and National Parks Board (NParks) announced plans to strengthen Orchard Road's position as a must-visit lifestyle destination and an immediate initiative includes the launch of Design Orchard and a one-year trial to curate pop-up experiences along the pedestrian mall.

Marketing Tips for 'Small' Hotels·19 February 2019
Major brand flag hotels are considered to have a significant advantage over small and non-flag hotels as hoteliers running a property with less than 100 rooms, sometimes even considerably smaller, are not going to have the budget or backing of properties with several times that room inventory or that are backed by the massive advertising budget of major flag hotels.

Walking tourism is now one of the most popular ways to experience a destination·19 February 2019
The report 'Walking Tourism – Promoting Regional Development' showcases examples of walking tourism which can serve as a practical reference for destinations looking into the role of walking tourism for their own regional development.

Smart or Risky? Starbucks Instructs Employees On Crisis Comms After Former CEO Announces Presidential Bid·19 February 2019
Like it or not, when someone’s represented your company publicly for many years that association sticks around after they retire and that’s a lesson Starbucks is learning the hard way after former CEO and chairman Howard Schultz announced that he was considering a 2020 presidential run.

Three hotel companies lead the US hotel construction pipeline·19 February 2019
In the Lodging Econometrics (LE) year-end report for 2018, analysts detailed the leading franchise companies and their brands in the construction pipeline and sixty-nine percent of the projects in the pipeline are derived from three franchise companies.

Airbus bids farewell to the A380 as Emirates cuts order·18 February 2019
Airbus has made the decision to halt the production of its A380s in a move which could be regarded as a strong marker of air travel’s current state of evolution, the move comes after Emirates, its best customer, dropped its order from 162 to 123 aircraft.

The Q1 2019 Hotel Marketer's Whitepaper·18 February 2019
Now available for viewing and download, the Q1 2019 Hotel Marketer’s Whitepaper covers current trends and industry insights hoteliers should be paying attention to in order to have a strong digital presence.

Pullman Luang Prabang elevates MICE sector in northern Laos with socially-responsible experiences·18 February 2019
The fresh mountain air and spectacular scenery of northern Laos never fail to inspire the imagination and stimulate the senses, plus for meeting planners, this invigorating ambience is ideal for out-of-town events, team bonding sessions and corporate retreats with a twist.

Rapid rise of cannabis related tourism helps fuel the market growth·16 February 2019
Tourism is one of the major economic drivers for many countries and many tourists travel aboard for vacations to see dazzling landscapes and bustling city-life and in turn, tourism drives revenue for many businesses such as food, retail, and hospitality, but now it is also helping bolster the cannabis industry.

Manmade Islands: A Modern Solution to Urban Overpopulation?·16 February 2019
For many of today’s cities long used to building upwards, building outwards is becoming a more viable option as manmade islands are floated as a solution to overcrowding and rising land prices.

Hospitality Leadership Solutions Series: The 'Organizational Spinal Cord·15 February 2019
Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and 'Dr Jim' share common management challenges while providing time-tested, field-tested or just simple 'quick-fix' ideas to keep professionals inspired, effective and successful.

Bangkok set for aggressive expansion of city's mass transit rail network·15 February 2019
Thailand’s leading mass transit condominium developer, Ananda Development taps into a rail network that will more than triple from 90 to 286 stations by 2030 for 466km of track - making it longer than the London Underground or New York Subway.

Hotel booking sites to make major changes after CMA probe·15 February 2019
The CMA has secured a victory for UK holidaymakers as some of the biggest online hotel booking sites make formal commitments to change their ways. Expedia,, Agoda,, ebookers and trivago have been the subject of CMA enforcement action due to serious concerns around issues like pressure selling, misleading discount claims, the effect that commission has on how hotels are ordered on sites, and hidden charges.

Why Asia is Home to the World's Most Dynamic Cities·15 February 2019
With their flair for innovation, growing tech scenes, rising levels of foreign investment and fast changing skylines, cities across Asia are renowned for being some of the most dynamic in the world.

The future of travel - ITB Berlin 2019·15 February 2019
Besides escalating overtourism conflicts and the impending climate catastrophe, changing transportation systems and the shift in customer demands will be the key topics at the ITB Berlin Convention from 6 to 9 March 2019.

Hotels should look ahead accurately basing on publicly available data·14 February 2019
In a recently published study, the researchers use publicly available data to improve predictions about hotel occupancy rates in different classes of Hong Kong hotels. Their method can be adopted by individual hotels that have insufficient resources to collect expensive data, or for employing consultants, to predict demand. The researchers maintain that this has important implications for the hotel sector, both in Hong Kong and elsewhere.

Hotel brands set their sights on Portugal, boutique hotels are preferred·14 February 2019
With Lisbon and Porto fast building a global reputation as top city break destinations, international hotel groups are flocking to these booming tourism markets.


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