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  • Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

    We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the next few days, fighting the airport and staying in a.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

    Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against potential cyber threats and attacks.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

Can Singapore's Mega Mall Jewel Changi Airport Redefine the Retail Experience?

4hoteliers.com·25 April 2019
Shopping mall landlords are increasingly aiming to offer visitors unbeatable experiences in order to redefine themselves in the age of ecommerce.

Leverage Audiences for Google Hotel Ads

4hoteliers.com·25 April 2019
One of the biggest buzzwords in digital marketing today is audiences, while the concept of target audiences has been around for as long as marketing itself, the evolving digital landscape has changed the way that brands reach their customers online today.

Research identifies the technology that hotel guests really want

4hoteliers.com·24 April 2019
Dependence on mobile phones when travelling is brought into sharp focus by a survey of more than 3,600 travellers which reveals a growing appreciation for bespoke travel apps.

Tourists find new and destination-worthy attractions in Cannabis

4hoteliers.com·24 April 2019
Tourism has long been a major driver for growth for various countries as many tourists travel abroad for vacations to see dazzling landscapes and bustling city-life. In turn, tourism also drives in revenue for many businesses such as food, retail, and hospitality. However, now, tourism is also helping to bolster the cannabis industry as well.

Back to Basics: Email Marketing Best Practices

4hoteliers.com·24 April 2019
Email marketing has quickly become a vital part of a hotel’s CRM efforts, but for many, it remains a complex, uncharted landscape and the good news is, it’s not as hard as it seems.

STB and Traveloka partner to attract more South-East Asian visitors to Singapore

4hoteliers.com·23 April 2019
Singapore Tourism Board (STB) and Traveloka, Southeast Asia’s largest technology company in the travel and lifestyle industry, have signed a Memorandum of Cooperation (MOC) to promote Singapore as a preferred destination for visitors from five major Southeast Asian markets: Indonesia, Malaysia, the Philippines, Thailand and Vietnam.

Guiddoo Set to Introduce New Domain to Woo Travel Agents in China

4hoteliers.com·23 April 2019
The landscape of the tours and activities market is fragmented, but it is finally going digital as big players such as Expedia, Booking Holdings, Airbnb and GetYourGuide are increasingly stepping up the game.

Akaryn spreads its wings to international markets, launches Indonesia and Vietnam

4hoteliers.com·23 April 2019
Thailand’s home-grown luxury boutique hotel specialist, is preparing to spreads its wings and move into international markets for the first time, with the launch idyllic Aleenta mountain retreat in Bali and stylish waterfront akyra resort in Hoi An.

WeWork is launching a coworking space for food startups

4hoteliers.com·22 April 2019
WeWork — the chain of coworking spaces that famously offered complimentary fresh fruit water, coffee, and ping-pong to freelancers on its way to a $45 billion valuation — now wants to reach people outside the workplace.

Can Bangkok's new luxury hotels break the US$300 rate glass ceiling?

4hoteliers.com·21 April 2019
For hotel owners and operators one in Southeast Asia, one of the great mysteries of the past decade has been the low rate profile of Bangkok’s luxury hotel set.

Airbnb settles all lawsuits for listings in disputed regions

4hoteliers.com·17 April 2019
Airbnb is announcing that we have settled all lawsuits that were brought by hosts and potential hosts and guests who objected to a policy the company recently announced concerning listings in disputed areas.

The Importance of Hotel Breakfasts & How Small Hotels Can Stay On Trend

4hoteliers.com·17 April 2019
Breakfast is considered the most important meal of the day, and, as hotels, are discovering, one of the most important amenities they can offer their guests and big or small, it’s important for hotels to up their game and go beyond regular offerings so that your guests can start their day on a good note.

Asia Cruise Cooperation expects growth and expansion in 2019

4hoteliers.com·12 April 2019
Unique charm of partnering destinations offers diverse experiences for cruise visitors, All destinations ready to receive world’s largest cruise ships within 2 years.

Chinese public holiday in May stages a surprising comeback

4hoteliers.com·11 April 2019
In the first decade of the 21st century, Chinese nationals enjoyed three 'Golden Weeks' – semi-annual work-free national holidays lasting 7 to 8 days and the introduction of these Golden Weeks reflected the intention of the Government to increase private consumption and to develop tourism.

Data Optimization - A Journey That is All About Preparedness and Diligence

4hoteliers.com·11 April 2019
Capitalizing on various sources of data is imperative, and for this, an organization has to plan in a meticulous way and as it turns out, China Eastern is reaping rewards after two years of planning, and is continuously refining its initiative with relevant people, data platform, data governance etc.

How To Drive The Right Results: An Interview with the CEO of HotStats

4hoteliers.com·10 April 2019
The hotel industry saw mixed results from 2018, with hotels in the US enjoying a healthy annual increase in profit plus it was the third consecutive year of growth in gross operating profit per room (GOPPAR) for hotels in the country.

Solo women booking more Airbnb experiences than ever

4hoteliers.com· 9 April 2019
As women are increasingly opting to travel solo, at Airbnb, we’re finding they may be more eager to try new things and connect with locals compared to their male counterparts.

Are Hotel Job Boards Going to Become Extinct for the Hospitality Industry?

4hoteliers.com· 8 April 2019
According to experts in the industry, there is a widely-held belief that the next decade will see job boards made completely irrelevant or even extinct and some say this might happen sooner than even that, but considering job boards are how many people find new job opportunities, why are they supposedly fading out?

Ways To Build The Guest Experience Around Automation

4hoteliers.com· 8 April 2019
Winning the heart of guests has always kept the hoteliers on their toes and now, with automation in the mix, the stakes are even higher! Struggling to keep up with the evolving industry trends?

Kimpton Hotels & Restaurants reveals the Culinary + Cocktail Trends of Spring 2019

4hoteliers.com· 8 April 2019
From coffee grounds on toast to house plants as main courses, boutique hotel leader surveys billions of chefs, performs extensive and targeted google searching to uncover the REAL food and beverage trends of the year.

Shangri-La is first hotel group to offer Wechat Pay deposit in China

4hoteliers.com· 6 April 2019
In cooperation with WeChat Pay, Shangri-La Group will now deploy offline mobile payment and offer guests in our China hotels, deposit payment alternatives using an e-channel platform and this makes Shangri-La the first hotel group in mainland China to offer such e-payment facilities.

Airbnb celebrates half a billion guest arrivals

4hoteliers.com· 4 April 2019
In 2007, three travelers arrived for a design conference in San Francisco and checked in at the Rausch Street home of Airbnb co-founders Brian Chesky and Joe Gebbia, though they didn’t know it at the time, these three guests (Michael, Kat and Amol) would become the first members of the Airbnb global community of guests and hosts now spanning over 191 countries and 81,000 cities worldwide.

China's tourism industry moves into the world

4hoteliers.com· 3 April 2019
Following the lead of Chinese outbound customers, but also searching for business from the other 88% of global travellers, travel and tourism companies like Ctrip, JinJiang International, Alibaba’s Fliggy, Tongcheng-eLong, Meituan, and others are moving out of China.

Wego partners with Samsung to preinstall its app on Samsung Smartphones

4hoteliers.com· 3 April 2019
Wego has partnered with Samsung Electronics, to incorporate their travel application into Samsung smartphones, over 40% of travelers in the Middle East use smartphones to book their holidays.

How Serviced Apartments Found Their Mojo

4hoteliers.com· 3 April 2019
One of my favorite spaces in the accommodation space today is serviced apartments and irrespective of your thoughts on Christianity or evolution, there is one thing that most cultural camps can agree on: Caves were amongst the earliest accommodation offerings.

Redefining 'Environ-mental Impact' in Cruise: The Fusion of Wellness, Design, & Hospitality

4hoteliers.com· 2 April 2019
A 2.5-Million-Year-Old Business Concept: 'Wellness' sounds trendy, but the concept has always been inherent to the hospitality industry its beginning is arguably rooted in historic spa locations where mineral-rich waters were used for medicinal baths.

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