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  • Meet Minneapolis: Travel to the Twin Cities this Summer for HITEC 2019

    We all know that travel can be a real hassle. So, what about a trip makes it worth packing up your suitcase, saying goodbye to your family for the next few days, fighting the airport and staying in a.

  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

    Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against potential cyber threats and attacks.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

Five Ways To Streamline Guest Data and Better Target Marketing Messages

Lodging Magazine·23 April 2019
A guest signs up for a loyalty membership and then, six months later, receives a request to sign up for the same program. Another has a negative experience with a brand, leaves a poor review, and still finds a “First Time Travel Deal” email in her inbox after she gets home. In a world with an overwhelming amount of data, why are brands still feeding the wrong messages to consumers at the wrong time?

Eight Ways Hotels Are Practicing Sustainability This Earth Day

Lodging Magazine·22 April 2019
People around the world are celebrating Earth Day, and hotels are no exception. From cleaning up their communities to implementing more environmentally friendly practices, here are eight ways hotels are taking action to reduce their impact on their surrounding environments and support the Earth.

These Hotel Companies Are Among the Best Large Employers for 2019

Lodging Magazine·19 April 2019
Forbes, in partnership with the research firm Statista, this week released its annual list of America’s Best Large Employers for 2019. The firm compiled the list by independently surveying more than 50,000 employees across 25 industries.

Homewood Suites by Hilton Dover Completes $2 Million Renovation

Lodging Magazine·19 April 2019
The Homewood Suites by Hilton Dover recently completed a $2 million renovation to its 88-room, all-suite property. Led by Granite State Contract Furnishings, the complete refresh included the guestrooms, lobby, guest lodge, and outdoor patio and grill area.

Three Takeaways From the 2019 Hunter Hotel Investment Conference

Lodging Magazine·19 April 2019
Hospitality executives at the 2019 Hunter Hotel Investment Conference wanted attendees to leave with these takeaways.

Three Tips for Choosing Hotel Uniforms

Lodging Magazine·19 April 2019
A hotel uniform serves many purposes—from protecting staff from potential hazards to creating a professional image for the business. A well-designed uniform can help hotels make the best first impression, but it’s equally important to choose the right materials for a comfortable fit and appropriate design to accommodate all of an employee’s responsibilities. Below are three tips for choosing hotel uniforms.

Arbor Lodging Partners Acquires Six-Hotel Portfolio for $135 Million

Lodging Magazine·18 April 2019
Chicago-based hotel investment and management company Arbor Lodging Partners announced today its $135 million acquisition of six hotels from Summit Hotel Properties. The portfolio includes: Hampton Inn Santa Barbara/Goleta, Hampton Inn Boston/Norwood, Hampton Inn & Suites Minneapolis/Bloomington, Hyatt Place Dallas/Arlington, Springhill Suites Minneapolis/Bloomington, and Residence Inn Salt Lake City Downtown hotels. The acquisition expands its portfolio to 25 full-service and select-service hotels. Going forward, the hotels will be managed by Arbor Lodging Partners’ affiliate, Arbor Lodging Management.

Minimizing Safety Risks and Workers Compensation Premiums

Lodging Magazine·18 April 2019
Having a culture of safety, says Dan Killins, is an essential element in minimizing on-the-job injuries and illnesses that can lead to potentially higher workers compensation insurance premiums, lost productivity, and out-of-pocket expenses. Killins, who is loss control program manager for EMPLOYERS, a small business-insurance specialist, has advice for how small businesses, including hotel owners, can minimize workplace risks and thereby insurance premiums.

Charlestowne Assumes Management of Hotel Weyanoke in Virginia

Lodging Magazine·17 April 2019
Charlestowne Hotels has added Hotel Weyanoke to its growing management portfolio. Located near Longwood University’s campus, the 70-room hotel recently underwent a $12 million renovation. The original structure houses 27 of the rooms and four dining concepts, including The Catbird Rooftop Terrace, a rooftop bar offering music, events, and 360-degree views of the downtown Farmville area and Longwood campus.

Deal Report: Seven Hotel Sale and Financing Announcements

Lodging Magazine·17 April 2019
KHP Capital Partners (KHP), a private real estate investment firm focused on acquiring and creating boutique and independent hotels, has closed on $361 million of commitments for its fifth discretionary real estate fund. The new fund is expected to be deployed over the next three years and, with leverage, should translate into nearly $1 billion of buying power. KHP expects to invest in eight to 12 projects over this time, focusing on opportunities in major U.S. markets and select leisure destinations.

New Hotel Supply and Strong Economy Influences Hotel Forecast

Lodging Magazine·17 April 2019
New hotel rooms coming onto the U.S. market shouldn’t be a concern for established hotel operators because demand will continue to exceed moderating new-supply levels through 2019, according to the latest CBRE Hotel Horizons report.

Checking In With Kevin Baker, Chef Behind Steelpan at Sonesta Fort Lauderdale Beach

Lodging Magazine·17 April 2019
Kevin Baker’s fascination with food goes back to his childhood in St. Thomas, Jamaica, when he would watch his parents cook. As he got older, Baker found that different dishes and tastes could affect people’s moods, which inspired him to pursue a career in the culinary arts.

Marriott Becomes Official Hotel Sponsor of Brand USA's United Stories Campaign

Lodging Magazine·17 April 2019
Brand USA, the destination marketing organization for the United States, announced that Marriott International is the official hotel sponsor for United Stories. The sponsorship will help expand the global reach of the United Stories campaign, which launched earlier this year and aims to inspire international travelers to visit the United States through visual storytelling efforts.

AI-Driven Design Tools Could Revolutionize the Lodging Industry

Lodging Magazine·16 April 2019
Big data has taken every industry by storm, but so far the lodging industry has largely been immune. That’s set to change. Over the last few years, an army of PropTech start-ups have taken aim at the commercial real estate industry, positioning themselves to disrupt how developers buy, sell, and manage property. Commercial real estate is the tip of the spear right now, but the lodging industry’s turn is right around the corner.

Holiday Inn Marks 50th Year of Its Nashville-Vanderbilt Hotel

Lodging Magazine·16 April 2019
IHG Hotels & Resorts recently recognized the heritage of its Holiday Inn brand as its longstanding hotel, Holiday Inn Nashville-Vanderbilt, marked its 50th anniversary.

Report: Supreme Court Ruling Makes Airbnb's Tax Agreements Obsolete

Lodging Magazine·15 April 2019
A new report released today on National Tax Day underscores why the Supreme Court’s Wayfair vs. South Dakota decision eliminates the need for states and localities to enter into “voluntary tax agreements” with Airbnb. The report, issued by Dan Bucks, former director of the Montana Revenue Department and previous executive director of the Multistate Tax Commission, said the decision last year provides the legal framework and incentive to tax Airbnb like every other U.S. online business now.

Paul McGowan on the Concepts Behind the Original College Campus Boutique Hotel

Lodging Magazine·15 April 2019
Paul McGowan is the owner of Hospitality 3, LLC, a hotel design, development, and operations company. He was also one of the first to develop a brand around the needs of university markets, a now highly sought-after segment of the industry. As he told LODGING, while tracing his path to success in this special niche, it was his own experience as a father visiting college campuses with his college-bound daughter that was the inspiration for Study Hotels, the first of which was founded in 2008, on the Yale campus in New Haven, Conn.

Marriott Expands Partnership With TED

Lodging Magazine·15 April 2019
Entering its third year of collaborations with TED, Marriott Hotels today announced new program extensions. This year, for the first time, Marriott Hotels will livestream talks from the TED2019 conference to 12 properties around the world for an exclusive viewing for guests. The brand will also introduce a TED Masterclass through Marriott Bonvoy Moments, a program which provides travelers experiences around the world. Both the livestream and Masterclass will be in addition to a calendar of exclusive TED Fellows Salons in five cities.

Study: Brand USA Marketing Drove Record International Visitor Spending

Lodging Magazine·12 April 2019
A new report by Oxford Economics shows that the marketing efforts of Brand USA, the destination marketing organization for the United States, are generating a high return on investment (ROI) and driving incremental international visitation and spend. The report shows Brand USA drove record results in the Fiscal Year 2018 (FY2018) for incremental international visitor spending, tax revenues generated, and total economic impact.

The InterContinental San Francisco Undergoes Renovation

Lodging Magazine·12 April 2019
Two Bay Area-based design firms, BraytonHughes Design Studios and EDG Design, are updating the interiors of the InterContinental San Francisco, the South of Market San Francisco high-rise hotel.

HFTP Partners with HotStats on Global Hospitality Accounting Common Practices Database

Lodging Magazine·11 April 2019
Hospitality Financial and Technology Professionals (HFTP) has announced a partnership with HotStats to manage the Global Hospitality Accounting Common Practices (GHACP) database.

Asset Managers Mostly Concerned With Rising Labor Costs

Lodging Magazine·10 April 2019
The Hospitality Asset Managers Association (HAMA) recently hosted its 2019 Spring Conference at the Marriott Marquis, Washington, D.C. from April 4-5. During the conference, HAMA highlighted the results of its Spring 2019 Outlook Survey. Below are five insights from the report.

Wyndham Completes Integration of La Quinta Into Technology Platforms

Lodging Magazine· 9 April 2019
Wyndham Hotels & Resorts today announced that it has achieved several major milestones in its integration of La Quinta by Wyndham. Following last week’s migration off of legacy technology systems, La Quinta’s more than 900 hotels are now operating on the same central reservation, property management, loyalty, digital, and call-center platforms as Wyndham’s 19 other hotel brands.

Guest Ratings Hold More Weight Than Brand Value, Expedia Study Finds

Lodging Magazine· 9 April 2019
A new study of more than 900 consumers found that when it comes to hotel property selection, price and guest ratings carry more weight than brand value.

Earn More Loyal Guests by Getting Reservation Sales and Marketing Teams on the Same Page

Lodging Magazine· 9 April 2019
For decades, the reservation sales team has been the last stop at the morning debrief in terms of understanding how a hotel is performing today, tomorrow, and next month. However, this same crucial team has been separated from the others, both physically on-premises and technically, with technologies that frequently do not integrate with the marketing team. Traditionally, marketing has created campaigns and driven demand. Reservation sales has picked up the phone and taken the order. What happens in between is essential, yet this information has largely been missing.

Three Tips for Keeping Up With Guest Feedback

Lodging Magazine· 9 April 2019
Hotels today must keep up with guest feedback in real-time across a myriad of platforms ranging from social media to online review sites. Bruce Wienberg, vice president of operations at Best Western, shares three best practices for staying on top of guest feedback through online comments.


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