• What to Expect at HITEC Houston 2018: Elite Education, Exhibits, E20X and More

    HOUSTON: A booming cosmopolitan city that is home to more than 2 million Texans, NASA’s famous Johnson Space Center, and — in just two short months — the world’s largest hospitality exhibition HITEC®.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

  • HFTP GDPR Guidelines: Hospitality Guest Registration Cards

    This document offers recommendations for guest information collection on the guest registration card along with consent for use. It can be used as a guideline for loyalty cards, health data, export of data outside of the EU, privacy policies and direct marketing.

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Minor International acquires 8.6% stake of NH Hotel Group

eHotelier.com·24 May 2018
NH Hotel Group is the sixth largest hotel chain in Europe and this investment offers important strategic benefits to MINT which, with its deep hospitality and food & beverage experience, also brings strategic value to the NH Hotel Group. The investment demonstrates MINT’s strategy of pursuing financially attractive investments which are accretive to MINT, with estimated EV/2018EBITDA of 10.6x.
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Martin Cahill named Executive Chef at Rosewood London

eHotelier.com·24 May 2018
Cahill will oversee the luxury hotel’s kitchens and restaurants including the popular Scarfes Bar and elegant Mirror Room. Calum Franklin remains the Executive Head Chef at Holborn Dining Room.
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Increasing number of professionals can't unplug on vacation

eHotelier.com·24 May 2018
Summer is typically when workers take time off to relax and recharge. But just because employees take vacation days doesn’t mean they’re completely checking out, according to a new survey from staffing firm Accountemps. While 44 percent typically don’t check in at all with the office, the majority will. In fact, 70 percent of respondents ages 18 to 34 will maintain some contact with work compared to only 39 percent of those ages 55 and older.
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Bhuvanes Krishnasamy appointed Group Director of Human Resources at Sunway Hotels & Resorts

eHotelier.com·24 May 2018
Sunway Hotels & Resorts, the hospitality division of Malaysian conglomerate Sunway Group, has announced the appointment of Bhuvanes Krishnasamy as Group Director of Human Resources.
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Montage Hotels & Resorts launches 'A Time to Remember' experience for watch enthusiasts

eHotelier.com·24 May 2018
Montage Hotels & Resorts has unveiled the “A Time to Remember” exclusive package, a special experience from Montage Beverly Hills and Officine Panerai for watch collectors just in time for Father’s Day.
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5 hotel chain tech trends heading the way of independents

eHotelier.com·23 May 2018
If you’re an independent hotelier frustrated by the feeling that big hotel industry players get all of the tech toys ahead of anyone else don’t abandon hope. While the upfront cost of investing in cutting-edge systems may seem to be an obstacle for independents, tech trends tend to find a way of trickling down eventually.
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Boton Blue Hotel & Spa opens its doors

eHotelier.com·23 May 2018
Overlooking the crystalline waters of Nha Trang Bay, the new-built 173 room is expected to become a top choice for travellers and offers guests a truly five-star experience.
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HRS selects RateGain as its Channel Management partner for their newest connectivity platform

eHotelier.com·23 May 2018
RateGain Technologies, the market leader in channel & revenue management for hospitality, today announced that it has successfully upgraded its channel manager connectivity with HRS group, one of the biggest global hotel solutions provider headquartered in Germany. RateGain is the first partner to have successfully implemented the latest version of the HRS connectivity.
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Autograph Collection hotels debut in South Africa

eHotelier.com·23 May 2018
These hotels include African Pride Melrose Arch Hotel, African Pride 15 On Orange Hotel, African Pride Mount Grace Country House & Spa, African Pride Irene Country Lodge, Arabella Hotel & Spa, Arabella Country Estate. From contemporary urban to boutique country houses, each of these hotels offers travellers an enviable range of artistic, culinary and cultural adventures with a unique character and a defining sense of place.
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Katie Cotten named Director of Catering and Conference Services at The Estate Yountville

eHotelier.com·23 May 2018
The Estate Yountville is expanding its seasoned culinary team with the addition of Katie Cotton as Director of Catering and Conference Services.
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Marriott Moments introduces expert recommendations, bespoke categories and hand-curated activity lists

eHotelier.com·22 May 2018
Research shows consumers increasingly seek out enriching, local experiences when they travel. Now, Marriott is rolling out local-area expert recommendations, bespoke categories and hand-curated lists of things to do on the substantially expanded Marriott Moments to help all travellers and locals discover experiences that speak to their passions and inspire personal fulfilment.
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9 ways to ensure full occupancy at your hotel

eHotelier.com·22 May 2018
One of the most persistent challenges faced by hoteliers is how to increase hotel occupancy. While there are several tricks in the book to achieve full occupancy, few prove effective in the long-run.
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Marc Hediger appointed Senior Vice President - Development at Dusit International

eHotelier.com·22 May 2018
Dusit International, one of Thailand’s foremost hotel and property development companies, has appointed Mr Marc Hediger as Senior Vice President – Development, responsible for overseeing the development team’s global operations except for China.
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U.S. Millennials most likely to take & spend more on vacations this year

eHotelier.com·22 May 2018
The 2018 Travelport U.S. Vacation Survey of approximately 1500 U.S. residents reveals Millennials (ages 18-34 years old) are most likely to spend more on their upcoming vacations than other age groups, with one out of three Millennials willing to spend $5000 or more on their vacations.
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Hotel loyalty program study unveiled

eHotelier.com·22 May 2018
An insight report commissioned by Best Western Hotels & Resorts and executed by U.S. News & World Report’s Marketing and Business Intelligence Teams has revealed key indicators for how travellers choose the best possible loyalty program, as well as what drives them to book with one hotel brand versus another.
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How interior design reflects the personality of your hotel brand

eHotelier.com·22 May 2018
Imagine as a customer walking into a hotel where you’re paying high-end prices and the décor looks more like a teenager’s bedroom than a sleek, well looked after space. Or maybe as a backpacker, you walk into your hostel to be met by marble floors and extravagant artwork. From the comparison it might seem like an obvious point to make, but it represents why it’s important that the décor and ultimately the first impressions of your business reflect your brand’s personality, price and desired reputation.
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TRYP by Wyndham Maritime Fort Lauderdale opens in the 'Venice of America'

eHotelier.com·22 May 2018
Celebrating the spirit of the urban traveller, TRYP by Wyndham hotels make it possible for guests to uncover a destination’s authentic, local culture.
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Hotel Wing International Select Osaka Umeda to open in Japan

eHotelier.com·22 May 2018
Hotel Wing International Select Osaka Umeda, operated by Forbes Co., Ltd., will celebrate its grand opening on Friday, June 15, 2018.
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Jake Davis promoted to Area Director of Revenue at BENCHMARK(r)

eHotelier.com·22 May 2018
Ted Davis, Benchmark’s chief sales and marketing officer, made the announcement.
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Segmentation after the booking

eHotelier.com·21 May 2018
How do you communicate with your guests once they’ve made a booking? Before answering this, think for a minute about all the different ways a guest could book a reservation with your hotel – direct, OTA or travel agent to name a few. Also think about how many reasons there are for travelling – business, vacation, family, friends etc.
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RPW Design unveils Capital Suite at InterContinental London Park

eHotelier.com·21 May 2018
RPW Design, one of the world’s leading hospitality interior design practices, is delighted to announce its latest project. RPW Design has recently completed the creation of one of London’s top suites in the award-winning luxury hotel, the InterContinental London Park Lane. Designed to suit the needs of today’s’ top executives and boasting state of the art facilities, the inspiration for the design concept in The Capital Suite was drawn from Hyde Park, the nature and history surrounding the hotel and its storied location.
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8 ways online learning benefits organizations and individuals

eHotelier.com·21 May 2018
The hospitality environment is fast-paced in many ways – particularly in the need to hire and retain well-trained staff. As staffing is the number one challenge facing hospitality professionals over the next five years, turnover has a significant impact on the guest experience and the bottom line.
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Tourism spending in Oregon experiences eighth consecutive year of robust growth

eHotelier.com·21 May 2018
Travel Oregon has announced that 2017 was the travel industry’s eighth consecutive year of strong growth and economic impact, generating record revenues for the state. Independent findings by Dean Runyan Associates indicate that travel-related spending throughout the state increased by $500 million last year, reaching a record $11.8 billion, while the number of Oregonians directly employed in the industry rose to 112,200, a 2.2 percent increase over the prior year.
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Four Seasons Resort The Biltmore Santa Barbara to reopen following mudslide-related closure

eHotelier.com·21 May 2018
Four Seasons Resort The Biltmore Santa Barbara, an AAA Five-Diamond award recipient and California’s premier Four Seasons Resort, announces it will reopen June 1, 2018.
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Peter Kolla appointed General Manager at The Mayfair Hotel

eHotelier.com·21 May 2018
Ahead of the hotel’s top-to-bottom renovation debuting in June, Kolla will be tasked with a multi-faceted opening launch, inclusive of overseeing all budgets, marketing plans and operations in his new position at The Mayfair.
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Ian Ricci named Vice President of Development for Canada and the Caribbean at AccorHotels

eHotelier.com·21 May 2018
In his new role, he is responsible for overseeing the corporate development strategy for AccorHotels’ expanding portfolio in Canada and the Caribbean.

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