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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

The Ritz-Carlton, Lake Tahoe changes hands for $120 million

Hotel Management·17 January 2019
Dallas-based real estate investment trust Braemar Hotels & Resorts purchased the 170-key resort hotel in Truckee, Calif.

Lacking Brexit deal, industry insiders ponder future scenarios

Hotel Management·17 January 2019
Following the British Parliament's rejection of Prime Minister Theresa May's Brexit proposal, the travel and hospitality industries remain in the dark about the future of tourism-related businesses in Europe. "We don’t know what Brexit will look like," Michael Grove, director of hotel intelligence and customer solutions, EMEA at HotStats, told Hotel Management. While the various alternatives are all theoretical, Grove examined three "extreme" next steps that could come to pass. The first scenario: If the March 29 deadline for the withdrawal comes with no deal in place, the UK will leave the European Union and will have to form its own deals with other nations and organizations that once were covered by EU agreements. The country, he explained, will have to trade with the EU and the rest of the world on what are known as World Trade Organization terms, which means much higher barriers to trade compared to the EU single market.

Mondrian London goes indy as Sea Containers London

Hotel Management·16 January 2019
Under new management by Lore Group, the debranded Mondrian London has a new moniker. Now named Sea Containers London in homage to the building's history as the site of the now-defunct Sea Containers company, the property will operate as an independent.

How limited-service hotels fared in 2018

Hotel Management·15 January 2019
Limited-service hotels have long been the darlings of the hotel industry, but do U.S. investors still have their eyes set on these properties? It would seem so, according to Marcus & Millichap’s "National Hospitality Research: Fourth Quarter 2018" report. Limited-service hotels (along with upper-midscale properties) led transaction velocity during all four quarters of 2018, the research found. Economy hotels, in particular, offered lower entry costs and first-year yields averaging in the low 10-percent band. Meanwhile, upper-midscale hotels traded with cap rates close to the national average.

HotStats predicts profit growth for Europe's hotels

Hotel Management·15 January 2019
Another set of data-crunchers has found November was a month of solid profit growth for Europe’s hotels, with year-to-date GOPPAR 9.5 percent above the same period in 2017. According to the latest data from HotStats tracking full-service hotels, demand from the commercial segment accounted for more than 40 percent of room nights sold in November, helping to fuel a 5.2-percent year-over-year increase in profit per room. This was the 10th month of profit growth in 2018, with the only blip suffered in May and, unless December’s numbers offer some unexpected surprises, Europe’s hotels are set to record another huge profit increase in 2018, following the 8.9-percent increase in 2017.

Millennials choosing hotels based on social media, technology

Hotel Management·15 January 2019
A strong online and social media presence is important if a hotel hopes to attract millennials, according to a new report. U.K. furniture maker Knightsbridge commissioned the survey to find out how that demographic finds and selects hotels. The survey reveals where hotels and businesses should focus in order to appeal to the young demographic.

KKR watching for signs of a slowdown in Europe

Hotel Management·14 January 2019
Mai-Lan de Marcilly, director and head of hotels, Europe, at private equity firm KKR, will take part in a panel at the upcoming International Hotel Investment Forum March 4-6 at the InterContinental Hotel, Berlin. The session, "Money Makes the World Go Around: Identifying the Key Trends in Global Money Movement," examines the state of hospitality investment and trends to come, including key investors and alternative sources of capital and debt, key markets and next investment hotspots, and major trends to expect in the coming years.

Brookfield's Thayer Lodging Group seeks $1B for Diplomat resort

Hotel Management·11 January 2019
Deep-pocketed investors, both international and domestic, may want to set their sights on Florida, where Thayer Lodging Group, a subsidiary of Toronto-based Brookfield Asset Management, reportedly is seeking a buyer for The Diplomat Beach Resort Hollywood, Curio Collection by Hilton, considered the largest resort in Broward County and the second-largest in South Florida after the Fontainebleau Miami Beach.

Caesars Entertainment establishes fund to combat human trafficking

Hotel Management·10 January 2019
January is National Human Trafficking Prevention Month, and Caesars Entertainment is getting involved by establishing the Shared Future Fund to combat human trafficking and its effects. The Shared Future Fund initially will be supported by in-kind donations and direct financial support from Caesars Entertainment and will be augmented by a fundraising event to be held in the spring. The fund will be used to finance philanthropic goals in the cities of Las Vegas, North Las Vegas and Henderson, Nev., with the initial goal to provide support for women and children affected by trauma associated with human trafficking. These traumas include homelessness and immigration concerns.

How the director of finance role has become diluted

Hotel Management· 9 January 2019
Hotel managers, often alongside their asset managers, have engaged in many initiatives to improve operating efficiencies and reduce costs in recent years. With emphasis on revenue growth and maintaining assets in competitive condition, areas such as the administrative and general department have become an area of focus for savings because roughly 50 percent of the operating expenses of a hotel operation are labor or labor-related.

Dubai preps for 2020, other emirates see increased development

Hotel Management· 7 January 2019
Dubai's Expo 2020 is getting closer, and the emirate is looking to have 132,000 guestrooms by the end of 2019 and 164,000 by the time the festivities get underway. Other emirates in the UAE also are seeing increased interest from developers, "There are a lot of hotel openings scheduled in 2019 and we expect tourism to grow by 5 percent to 6 percent during the year," Olivier Harnisch, CEO of Emaar Hospitality Group, told local paper the Khaleej Times. "Right now, everybody is preparing for Expo 2020. The big change that we will see in the industry will be a more noticeable shift toward new markets; the Chinese, Indian and Russian markets will continue to be important in the coming months. Dubai is the fourth most-visited city in the world and moving forward, we can safely say that we have great ambitions for the hospitality sector."

Ireland's new laws put time limits on home-sharing

Hotel Management· 4 January 2019
In June, new restrictions will limit the ability of homeowners in Ireland to rent their homes on sharing platforms like Airbnb, but this isn't stopping people from advertising their houses and apartments as demand grows, according to a new report from home-sharing tracking service AirDNA.

Egypt hotels report occupancy growth

Hotel Management· 4 January 2019
In a further example of Egypt's tourism recovery, hotel occupancy in Alexandria reached 98 percent over the New Year's holiday.

Yucatan, Mexico, attracting domestic hotel investment

Hotel Management· 4 January 2019
The Tourism Business Council of Yucatan is predicting an increase in hotel investment and development for the Mexican cities of Mérida, Chichén Itzá and Valladolid.

Greenwich Hospitality affiliate acquires Michigan Holiday Inn for $23M

Hotel Management· 4 January 2019
The hotel will be rebranded as the Delamar Traverse City after undergoing a $10-million renovation phased over two years.

Australia's Schwartz Family Co. buys Hilton Surfers Paradise

Hotel Management· 3 January 2019
Australia's Schwartz Family Co., reportedly one of the country’s largest private hotel investors, has acquired the Hilton Surfers Paradise from China's Ja Feng group for an estimated $70 million.

Berkadia raises $24M in financing for Atlanta Holiday Inn

Hotel Management· 3 January 2019
Berkadia Commercial Mortgage, a real estate company founded in 2009 as a joint venture between Warren Buffett’s Berkshire Hathaway and Leucadia National Corporation, raised $24 million in financing for the Holiday Inn & Suites Atlanta Airport North.

Huff, Niehaus & Associates closes Kentucky, Indiana transactions

Hotel Management· 3 January 2019
Huff, Niehaus & Associates, a Louisville, Ky., based member of Hotel Brokers International, closed two hotel transactions at the end of 2018. Both transactions occurred on Dec. 18, and were the 97-room La Quinta Inn & Suites Louisville (Ky.) Airport & Expo and the 38-room Days Inn in Plymouth, Ind.

Crave, Interel combine technologies for room control

Hotel Management· 3 January 2019
UK-based Crave Interactive has partnered with global guestroom control provider Interel to deliver a seamless room control experience for guests using Crave’s in-room tablets.

Routier joins forces with Cybint to protect user data

Hotel Management· 3 January 2019
Routier has partnered with Cybint, a cybersecurity education company, for integrated cybersecurity into the Routier interface and hospitality management software. The partnership was formed in the wake of an increased cyberattacks on user data in the travel and hotel industries.

6 hotel management best practices and pitfalls

Hotel Management·31 December 2018
Hotel management and driving successful operations can be a complex business as operators work through multiple facets of an ever-growing industry. But having a few tried-and-true tools in the kit can set operators up for long-term wins.

Destination development requires cooperation, planning

Hotel Management·28 December 2018
Travel and tourism present the opportunity to explore or relax in a new location, visit family and friends, attend industry conferences or meet with colleagues. Regardless of reason, it is a powerful industry.

Ireland's hotel deals created robust 2018

Hotel Management·28 December 2018
A new report from property consultants CBRE Ireland found a total of 34 hotel deals worth more than €730 million were competed during 2018, excluding hotel investment sales.

Star Lodging to manage new Oklahoma Sleep Inn

Hotel Management·28 December 2018
Choice Hotels International continues to expand the footprint of its midscale Sleep Inn brand with the opening of an 82-room, four-story hotel in Yukon, Okla.

Hiring right: how a person's creativity plays a role

Hotel Management·27 December 2018
Hiring right is likely high on every leader's list in the coming year and one of the attributes top hotel executives understandably hold in high regard is creativity—in themselves and others. But in hotel management and operations, how do you know when you're getting it right? If this question nags you, read on.

St. Regis Atlanta installs Intelity platform

Hotel Management·20 December 2018
The St. Regis Atlanta has installed Intelity’s guest-services platform, providing technological advancements for both guests and staff. The addition of Intelity is a part of the resort’s multimillion dollar, propertywide refresh expected to be completed in early 2019.

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