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  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • What to Expect at HITEC Houston 2018: Elite Education, Exhibits, E20X and More

    HOUSTON: A booming cosmopolitan city that is home to more than 2 million Texans, NASA’s famous Johnson Space Center, and — in just two short months — the world’s largest hospitality exhibition HITEC®.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

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Take HM's 2018 multiunit hotel owners and developers survey today!

Hotel Management·6h
Hotel Management's 2018 Top Multiunit Owners and Developers survey is open through Aug. 14. The survey is open to all multiunit hotel ownership and development companies. Results will be published in an October issue of Hotel Management.
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Strong Irish hotel market to trigger further deals in 2018

Hotel Management·6h
If Irish eyes are smiling, it may be because of the country's surging hospitality sector. The country is poised to see more supply coming to the transactions market, with equally strong demand expected to make acquiring additional hotels more competitive.
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Oman plans new hotel projects to boost tourism

Hotel Management·6h
Oman's Ministry of Tourism has announced plans to develop tourism and hotel sites in North Al Batinah, with government institutions partnering with the private companies for these developments. The Tourism Ministry has also introduced several development sites for investment in tourism, including plots of land for hotels. The Ministry will allocate this land to hotel or entertainment projects depending on the immediate need for each sector.
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Apple Leisure Group signs St. Martin's first AMResorts property

Hotel Management·8h
Apple Leisure Group's AMResorts is coming to the Caribbean island of St. Martin. The company has signed a new resort management agreement to open a Secrets Resorts & Spas property on the island.
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IHG's InterContinental to join Sri Lanka hotel market

Hotel Management·9h
InterContinental Hotels Group has signed a management contract with Pearl Grand Tower Hotel to bring its flagship InterContinental brand to Colombo, Sri Lanka.
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6 ways artificial intelligence is already impacting hospitality

Hotel Management·9h
Great hospitality experiences drive guest loyalty. Guest loyalty drives recommendations and revenue. While larger chains have more customer and performance data to tap into, smaller operators have historically had a tougher time maximizing reputation, revenue and the customer experience.
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Interstate Hotels & Resorts takes over Westin Alexandria management

Hotel Management·11h
Interstate Hotels & Resorts assumed management of The Westin Alexandria in Alexandria, Va., through a partnership with Hong Kong-based owner Junson Capital. The hotel is located 25 minutes from Washington, D.C., near the Old Town Alexandria neighborhood and steps away from the George Washington Masonic Memorial.
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Third annual California Lodging Investment Conference dated

Hotel Management·13 July 2018
The third annual California Lodging Investment Conference will be taking place Thursday, March 7th, 2019 at The Westin South Coast Plaza Hotel.
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Building portfolio to 30 hotels, Amaris Hospitality sets sights on the next 20

Hotel Management·13 July 2018
Amaris Hospitality, a European hotel investment and management company, is looking to build its portfolio to more than 50 properties following its acquisition by LRC Group, a pan-European property investor and manager.
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How the second-home market is changing development in Europe

Hotel Management·13 July 2018
As a director in the international development consultancy department at Savills, Alex Moulas specializes in the branded residences sector, working on projects with Marriott International, Four Seasons, Hilton, Mandarin Oriental, Six Senses, Belmond, Viceroy and others.
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American Hotel Register Company recognized as a women-owned business

Hotel Management·13 July 2018
American Hotel Register Company has been officially certified as a women-owned business from the Women’s Business Enterprise National Council. WBENC certification validates that a business is at least 51 percent owned, controlled, operated and managed by a woman or women. The WBENC world-class certification standard is accepted by more than 1,000 corporations representing America’s most prestigious brands, and American Hotel is now counted among them.
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Former pool boy returns to Malta's Corinthia Palace as GM

Hotel Management·13 July 2018
Twenty-five years since working as a pool boy at Corinthia Palace Hotel & Spa in Malta, Maltese-born Adrian Attard is returning to the property as GM.
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Arriba Capital closes on $17-million refinancing for Green Bay's Tundra Lodge

Hotel Management·12 July 2018
Arriba Capital recently closed a $17-million conventional loan for the Tundra Lodge in Green Bay, Wis. Included in the deal is an attached 30,000-square-foot water park, as well as 162 guestrooms and more than 17,500 square feet of function space spread throughout three ballrooms and 11 additional meeting rooms.
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Dual-branded Hilton Garden Inn/Homewood Suites begins construction in Summerville, S.C.

Hotel Management·12 July 2018
Frampton Construction Company, a regional full-service construction firm providing planning and design support, preconstruction, construction services and sustainability services throughout the Carolinas, is underway on construction of the Hilton Garden Inn/Homewood Suites Summerville and Lowcountry Event & Conference Center in Summerville, S.C. The facility will be the largest and tallest of its kind in the Summerville area, with the accompanying event and conference center fulfilling a need for meeting, training and accommodation space in the burgeoning business corridor.
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Greece allows impatient operators into its hotels

Hotel Management·12 July 2018
Greece has seen a leap in visitor numbers, up more than 11 percent in the past year alone, with 32 million people expected to visit the country this year.
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Omni Hotels & Resorts selects Cendyn for CRM

Hotel Management·12 July 2018
Omni Hotels & Resorts has selected Cendyn as the group’s customer-relationship-management and loyalty technology partner. Cendyn will implement a state-of-the-art solution that will collect data from multiple property systems to provide real-time personalized communications, loyalty services and guest intelligence at 60 hotels within the Omni Hotels & Resorts portfolio.
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Holiday Inn Phoenix-Mesa/Chandler sells for $13.1 million

Hotel Management·12 July 2018
The Holiday Inn & Suites Phoenix-Mesa/Chandler at 1600 S. Country Cub Dr. in Mesa, Ariz., has been sold to a Canadian investor for $13.1 million. The Manitoba-based investor, developer and hospitality management company plans to renovate and add mixed-use elements to the existing hotel property.
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Angie Hospitality's virtual assistant now integrates with iRiS GXP

Hotel Management·12 July 2018
Angie Hospitality has partnered with iRiS to offer hoteliers the ability to integrate Angie’s virtual assistant technology with iRiS’ guest experience platform.
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Hapi, Volara to deliver personalized guest engagement with hotel PMS data

Hotel Management·12 July 2018
Hapi now integrates with Volara, the provider of voice-based guest engagement software for the Amazon Echo. The platform enhancements give hoteliers the ability to personalize responses to guests on Amazon Alexa based on data that resides in the property-management system, including name, group code, loyalty status and much more.
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Hotel Internet Services releases new BeyondTV features

Hotel Management·12 July 2018
Hotel Internet Services has unveiled a series of new technology enhancements to its BeyondTV platform, an advanced solution that allows hoteliers to leverage existing guestroom televisions to provide guests with the ability to wirelessly cast a variety of content from their personal smart devices.
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Revinate, Hotelchamp integrate email marketing and hotel websites

Hotel Management·12 July 2018
Revinate and Hotelchamp have formed a new technology partnership that allows hotels to seamlessly link personalized email marketing campaigns to the hotel’s website experience.
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RLH Corporation opens the updated Signature San Francisco

Hotel Management·12 July 2018
RLH Corporation officially opened the Signature San Francisco, the first Signature hotel since the brand’s refresh was revealed last year. The hotel consists of 34 guestrooms, with two suites and is outfitted with midcentury modern furniture and complementary design elements to craft a retro-modern feel, with all the conveniences and comforts today’s traveler has come to expect.
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3 ways to stay current with-and contest-local and state laws

Hotel Management·11 July 2018
The hotel industry has faced many challenges in the past few years: a shortage of available workers, increased competition from home-sharing rental sites and changing demands from consumers. But one of the biggest challenges has been from the barrage of new local and state laws (increases in minimum wages, scheduling requirements, ban the box, paid sick leave, etc.) that have forced substantial changes in pricing, operations and administration to accommodate these rules.
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Israel's tourism boom leads to hotel conversion opportunities

Hotel Management·11 July 2018
Since 2015, Israel has been facing what local authorities are calling a tourism boom. The number of foreign visitors jumped from approximately 2.5 million in 2015 to 3.6 million in 2017. In many in-demand areas, the price of hotel accommodations has gone up as a direct result of the increased demand and the relative shortage of new hotel stock.
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Revenue Strategy Summit explores the opportunities behind disruption

Hotel Management·11 July 2018
Everyone wants to be a disruptor, and with technology giants Amazon, Google and Alibaba moving into the hotel business there is no better time to learn from the industry’s biggest risk takers. That’s why Patrick Bosworth, co-founder and CEO of revenue management software developer Duetto, said the Revenue Strategy Summit was founded in the first place.
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Dallas Marriott Las Colinas appoints Clifton Thiebaud as GM

Hotel Management·11 July 2018
Columbia Sussex, which owns and operates the Dallas Marriott Las Colinas, appointed Clifton Thiebaud to GM. Thiebaud was previously director of sales for the 364-room Marriott hotel, located on Lake Carolyn. In his new role, he is responsible for 150 employees and the daily operation of all aspects of the hotel, as well as the multimillion-dollar renovation currently underway. The hotel's guestrooms have been completely renovated, and the hotel’s public and meeting space is slated for completion in the fall.

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