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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HITEC Special: Does EU GDPR Affect U.S. Hospitality Companies?

    By Alvaro Hidalgo. The EU General Data Protection Regulation has set a path towards protecting personal data which many other countries will follow. In a global industry such as hospitality, it should be a primary objective to take the steps towards compliance.

  • HFTP Report: Hospitality Data Security — Strategy for Data Protection and Regulation Compliance

    This guide from Hospitality Financial and Technology Professionals (HFTP(R)) covers safeguards that can be implemented in hospitality businesses today, tips on how to continuously improve security and data regulation compliance.

  • HFTP GDPR Guidelines: Privacy Policies for Hotels

    This document offers points to consider in the development of a hotel’s privacy policy. In view of the multiple organisational and legal structures under which hotels operate, as well as the complexity of the third party landscape that may be part of the complete guest experience, this document serves as a guideline only.

Investment opps among takeaways from 2018 CHICOS

Hotel Management·16 November 2018
The 2018 edition of the Caribbean Hotel Investment Conference & Operations Summit (CHICOS) brought lenders and developers alike to the Fairmont Southampton in Bermuda for several days of industry insights and networking.

Three ways hospitality leaders can present themselves for success

Hotel Management·16 November 2018
There are many types of business leaders, but in our experience the ones with the most executive presence and influence have a balance of energy, credibility and charisma.

Leland M. Lewis named GM of the Chautauqua Hotel Company

Hotel Management·16 November 2018
Leland M. Lewis was named GM of Chautauqua Hotel Company, which includes the historic Athenaeum Hotel in Chautauqua, N.Y., and all of the institution’s dining and lodging services. A senior executive in the hospitality industry, Lewis has served as interim GM of the organization since August.

UK offers budget break for hotels

Hotel Management·16 November 2018
This year’s Autumn Budget of the British Government, an annual budget set by HM Treasury for the following financial year, looked to lift some of the pressure on the nation’s hospitality sector by by cutting business rates.

Vote for's $10,000 charity donation recipient

Hotel Management·16 November 2018 is donating $10,000 to charity and you can help determine the recipient. Visit and vote once a day for your favorite of six nominated charities. The charity that gets the most votes by Dec. 19 at 11:59 p.m. EST wins.

Germany's hotel pipeline takes lead in Europe

Hotel Management·15 November 2018
In October, Germany reclaimed the top spot for rooms under construction in Europe, coming out ahead of the UK, according to the latest data from STR.

Shangri-La, Tencent partner for smart hotels development

Hotel Management·15 November 2018
The hotel and technology industries are racing to offer smarter and smarter hotels to guests, and Shangri-La Hotels and Resorts is the latest company to benefit from the push.

Beekeeper named most innovative hotel technology at HX 2018

Hotel Management·15 November 2018
Beekeeper, a communication and employee operations platform for connecting a hotel’s nondesk workers across locations and departments, earned the top honor at HX 2018. Beekeeper was one of five finalists competing in the Tech Pitch innovation challenge that recognizes companies that stand out from the crowd to help reimagine the hospitality industry. Earlier this year, Beekeeper was named the most innovative technology of 2018 by HTNG and it was awarded the HITEC 2018 E20X “people’s choice 2018” by HFTP.

Instaroom launches AI FAQ bot

Hotel Management·15 November 2018
Instaroom, an AI-powered messaging platform, launched its new artificial intelligence FAQ bot designed to intuitively answer commonly asked customer questions and reduce hotel management costs.

Spain's Canary Islands sing investors' song

Hotel Management·14 November 2018
Spain's Canary Islands have solidified their position in recent years as a top tourism destination in the Spanish region, with investor interest to match that of visitors.

Iberostar Hotels & Resorts rolls out sustainable uniforms

Hotel Management·14 November 2018
Starting this year, Iberostar Hotels & Resorts will be replacing its traditional polyester uniforms with an alternative material made entirely from recycled plastic. Following tests and trials the new fabrics scored high on durability and comfort, and will be gradually introduced into the company’s complete portfolio of more than 120 hotels.

How slowing GDP growth could hurt hotel RevPAR

Hotel Management·14 November 2018
The latest report from PwC indicates that a waning fiscal stimulus—and resultant deceleration in gross domestic product growth—could hamper revenue per available room increases by the latter half of 2019. Still, economic indicators seem to support continued industry growth given high consumer spending supported by rising disposable income, employment and household net worth.

Egypt plans new fund for travel-related infrastructure improvements

Hotel Management·13 November 2018
In a bid to attract more visitors, especially from Asia and Latin America, Egypt’s Ministry of Tourism is launching a new private equity fund for improvements to the country's travel-related infrastructure—including hotels.

What to know about opportunity zones created by recent tax reform

Hotel Management·13 November 2018
The U.S. Treasury recently released guidance about opportunity zones established under last year's Tax Cuts and Jobs Act. An opportunity zone is an economically distressed community where new investments may be eligible for preferential tax treatment, according to the Internal Revenue Service.

Hotel industry retains optimism despite RevPAR stumble

Hotel Management·12 November 2018
Hoteliers on the lookout for the end of the current business cycle received a bit of a scare in September as revenue per available room across the industry dropped for the first time in 102 consecutive months. Is this a sign of things to come? Upon closer inspection, not exactly.

Case Study: How Pyramid Hotel Group revamped Dublin's Temple Bar Hotel

Hotel Management· 9 November 2018
Asset repositioning is at once artful and pecuniary. In regard to hotels, it means identifying and achieving an experience and aesthetic thread at a cost that delivers return on investment.

Tourism growth attracts hotel investors to Budapest

Hotel Management· 9 November 2018
According to the latest stats from STR, Budapest reported its highest absolute ADR and RevPAR levels for any September, thanks to rising inbound tourism.

Choice Hotels partners with Operation Homefront for veteran support

Hotel Management· 9 November 2018
Choice Hotels International is celebrating Veterans Day by announcing that Operation Homefront, a national nonprofit whose mission is to build strong, stable and secure military families, is one of Choice Hotels' new philanthropic partners. In addition to making a financial commitment to Operation Homefront, Choice Hotels will donate 20 million Choice Privileges loyalty points, equivalent to more than 2,000 roomnights, to enable veterans and service members to connect with their family and friends beginning this holiday season.

Revinate partners with Duetto to push upsells, upgrades

Hotel Management· 8 November 2018
Revinate has partnered with Duetto to enhance its guest marketing solution. Joint customers will be able to use Duetto’s platform and its open pricing application GameChanger to dynamically price upsells and upgrades driven through Revinate marketing. The real-time pricing solution will enable personalized offers to maximize conversion and revenue.

Washington's Woodmark Hotel launches mobile key

Hotel Management· 8 November 2018
The Woodmark Hotel & Still Spa, a luxury hotel located in Kirkland, Wash., has selected OpenKey for keyless room entry. Located just 15 minutes outside of Seattle on the picturesque shores of Lake Washington, The Woodmark counts on three signature restaurants, a full-service spa and a fitness studio.

Choice Hotels enables Book on Google option

Hotel Management· 8 November 2018
Choice Hotels International is making booking a hotel room directly at its hotel brand properties easy by enabling Book on Google. In a few clicks, Choice Hotels’ customers can now complete a reservation online on Google using their saved Google credentials.

AccorHotels adds serviced-apartment development to Dubai portfolio

Hotel Management· 8 November 2018
France’s AccorHotels has opened a new hotel apartment complex in Dubai under its Mövenpick brand. The Mövenpick Hotel Apartments Downtown Dubai is the brand’s sixth property in the emirate.

Prestige Radium Hot Springs Resort joins the BW Premier Collection

Hotel Management· 8 November 2018
Best Western Hotels & Resorts added the newly renovated Prestige Radium Hot Springs Resort in Radium Hot Springs, British Columbia, to its BW Premier Collection. The hotel, which is located at 7493 Main Street, consists of 70 guestrooms and 17 suites, and is owned by Joe Huber of Prestige Hotels and Resorts.

Motel 6 to pay $7.6M for providing guest information to ICE

Hotel Management· 8 November 2018
Reputation and trust are worth their weight in gold, and Motel 6 is taking its first steps toward reclaiming traveler confidence after mishandling guests’ information. Following a class-action lawsuit, Motel 6 has agreed to pay up to $7.6 million to Latino guests who say employees shared their private information with immigration agents in 2017, and further legal action is on the horizon.

Defying sanctions, Qatar buys historic London hotel

Hotel Management· 8 November 2018
U.S. real estate investment firm Ashkenazy Acquisition Corporation agreed to sell the the Grosvenor House Hotel in London for an undisclosed price to the state-run Qatar Investment Authority via its Katara Hospitality unit.

Hotel online reputation rankings show best, worst performers

Hotel Management· 8 November 2018
ReviewPro has published an analysis of hotel brand reputation in North America, using online reviews and ratings to indicate hotel performance.


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