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For-Sight Guest CRM partners with Criton to offer bespoke apps and integration

For-Sight Guest CRM · 5 March 2019
For-Sight Guest CRM has partnered with Criton, the UK's first intuitive app builder for the hospitality industry, to offer both integration and bespoke apps to the sector as a reseller.For-Sight Guest CRM, developed by ISO 27001 accredited UK headquartered Forth Communication Ltd, delivers a world-class data management solution specifically geared to the hotel sector, to leverage guest data providing personalised one to one communications.For-Sight's partnership with Criton will allow hotels to deliver an enhanced guest experience, by combining analytics with rule-based automation and dynamic personalisation to drive direct bookings and maximise upsell opportunities while in-stay.Criton's platform allows hospitality business to digitise their guest information and wrap all guest-facing technology into their own branded portal that guests can download on their own phone. Criton aims to make big chain technology accessible to independent operators and the partnership represents another step towards achieving the company's main goal.Julie Grieve, Founder & CEO of Criton, said: "We're delighted to be working with For-Sight. At a time when hoteliers focus their attention to personalisation and upselling tools, our partnership with For-Sight will provide hoteliers with the opportunity to understand guests' behaviour and deliver an enhanced and personalised experience. We believe that this functionality will empower hospitality professionals by embracing new technology to drive business success."Allan Nelson, CEO & Co-founder of For-Sight, said: "We're extremely proud to be able to offer Criton's solution to our clients. From being able to work with our partner hotels to get real insight out of their guest's behavioural data, to delivering bespoke integrated apps this technology represents an exciting step forward for not just For-Sight but the sector at large."About CritonFounded in 2016, Criton was developed by Information Apps for the hospitality sector. Julie Grieve, Founder and CEO secured PS5m investment in November 2017. With offices in Edinburgh and London, the company now employs 35 full-time staff. In the last year, Criton launched progressive web app, multiple properties functionality and Pip, a 'local travel hero' for self-catering apartments. Criton partnered with Loop Messenger suite, Kumulos location-based push notifications, 4SUITES digital key and GuestRevu.AwardsCriton won the 'Best Technology Provider' award at the 2018 Travolution Awards and was Highly Commended for Best Use of MobileCriton won the 'Industry Breakthrough and Innovation Award' at the ASAP Awards 2018Julie Grieve, Founder & CEO won the prestigious 'HOSPACE 2017 Best Entrepreneur Award'Find out more at www.criton.com.
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Award winning Galgorm Spa & Golf Resort partners with state of the art hotel CRM provider, For-Sight, as part of its 2019 strategy

For-Sight Guest CRM ·21 February 2019
Galgorm Spa & Golf Resort has partnered with For-Sight Guest CRM (a subsidiary of Forth Communication Limited) as part of their marketing and communication strategy.Multiple award winning luxury resort Galgorm Spa & Golf Resort, Global Luxury Spa Hotel of the Year 2018, is committed to its vision to be the preferred Resort destination on the island of Ireland. Adopting For-Sight Guest CRM forms part of the resorts 2019 strategy to achieve its mission that every guest leaves the resort with an enriched experience and a desire to return by enhancing its guest communications.Victoria Brown, Marketing Manager at Galgorm Spa & Golf Resort said "By partnering with For-Sight Guest CRM we are taking our guest communications to the next level as part of our Galgorm 2019 strategy. Working with For-Sight we will be able to have more effective relationships with our guests, through tailored, personalised content and automation, while maintaining the highest standards in data security and compliance."Developed by ISO 27001 accredited UK headquartered Forth Communication Ltd, For-Sight Guest CRM delivers a world-class data management solution specifically geared to the hotel sector, to leverage guest data providing personalised one to one communications. With rule based automation and dynamic personalisation to drive direct bookings and maximise upsell opportunities, For-Sight will allow Galgorm Spa & Golf Resort to build upon guest loyalty and increase revenue return."We're thrilled to be working with Galgorm Spa & Golf Resort. Galgorm's desire to embrace and push forward with new technologies demonstrates their commitment to delivering on their vision and their desire to stay ahead of the curve." said For-Sight CEO & Co-founder, Allan Nelson."It is a privilege to work with such a forward thinking and innovative resort with a fantastic team committed to delighting every guest, every time, which has led to their fantastic reputation throughout Ireland and the UK. We're excited to be a part of their journey."Over the last year, Galgorm has received a number of high-profile global awards including:Resort Spa of the Year for Western Europe and Scandinavia at the World Spa and Wellness Awards (Feb 2018)Host Venue for the 2018 World Luxury Spa & Restaurant Awards (July 2018). The first time the event has been held in the UK or Ireland.Best Luxury Hotel Restaurant (Northern Europe) for the River Room and Best Luxury Countryside Spa (UK)
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Great National Hotels partners with For-Sight Guest CRM

For-Sight Guest CRM ·31 October 2018
Great National Hotels have partnered with Forth Communication Limited to offer Forth's state of the art For-Sight Guest CRM as part of their portfolio.Great National is the UK and Ireland's largest independent hotel management and marketing services provider. They offer a full portfolio from end-to-end Property Management Solutions to a proven range of Marketing Services for independent hotels throughout the UK and Ireland including Channel Distribution, Brand Affiliation, Digital Marketing, Reservations outsourcing and Revenue Optimisation.Shona Cleary, Head of Digital & Data at Great National Hotels said "By partnering with For-Sight Guest CRM we are able to offer our hotels the ability to take their guest communications to the next level by leveraging the power of their data. For-Sight will allow our hotels to drive direct relationships with their guests, through tailored, personalised content and automation, while maintaining the highest standards in data security and compliance."Developed by ISO 27001 accredited Forth Communication Ltd, For-Sight Guest CRM delivers a data management solution specifically geared to the hotel sector, to leverage guest data providing personalised one to one communications. With rule based automation and dynamic personalisation to drive direct bookings and maximise upsell opportunities, For-Sight will allow the Great National Hotel group to build upon guest loyalty and increase revenue return."We're delighted to be partnering with Great National Hotels to offer For-Sight to their hotels. It is a privilege to work with such a forward thinking and innovative group with a great reputation for delivering results throughout the UK and Ireland," said Allan Nelson, Director of For-Sight. "Great National Hotels desire to embrace and push forward with new technologies demonstrates their commitment to the growth of their hotels and desire to stay ahead of the curve."

Nigel Allport joins For-Sight Guest CRM as Head of Business Development

For-Sight Guest CRM ·25 July 2018
Edinburgh -- After a record breaking year of new client acquisition and the on-boarding of a number of renowned UK and Ireland hotel groups and prestigious Independent properties, For-Sight Guest CRM today announced the appointment of Nigel Allport as Head of Business Development to oversee its ambitious growth plans over the next three years.Speaking following Allport's appointment, For-Sight Founder and Director Allan Nelson said that "I have known Nigel for a number of years and have always been impressed with his success and professionalism" adding, "his reputation in European hospitality technology is simply unmatched and he is the perfect appointment to lead our sales effort in the UK, Ireland and continental Europe".Experienced in hotel guest CRM, Allport has worked with a diverse client portfolio consisting of top tier hotel brands, luxury and boutique hotel chains, hotel management companies, resorts, franchises and independents, and business partners. Commenting on his appointment, Allport said "I am absolutely thrilled to have joined For-Sight Guest CRM at a time when they are enjoying un-paralleled success with their CRM and Data Analytics platform adding that in a post GDPR world, For-Sight's experience of data management including laser segmentation and guest profiling is a clear differentiator for hotels seeking a competitive edge".Nelson concluded, "For-Sight are very excited to welcome Nigel on board and are delighted that he is already making headway, the impact of which, is already being seen and we are excited at the contribution he will make to our growth strategy in the coming years". About For-SightFrom UK based Forth Communication Ltd, For-Sight Guest CRM helps hotels, groups and management companies leverage their data to establish & retain guest relationships. A combination best of breed technology and excellent customer service, means the business has become well established in the Hotel CRM space with a reputation to match.For further details please contact: Jenny Duffy Forth Communication Ltd Tel: 0131 467 4467 Email: jenny.duffy@forth.co.uk

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