• Compensation and Benefits... An Important Combination When Attracting and Retaining Talented Staff

    Figuring out the right combination of compensation and benefits is the key to attracting and retaining top talent within your organization. Since 2002, the HFTP Americas Research Center has been tracking trends and publishing the HFTP Compensation and Benefits Survey.

  • GDPR in Hospitality: Vendor Compliance Query Template Available to Industry

    As a professional association, Hospitality Financial and Technology Professionals (HFTP®) created a group of hospitality industry experts to develop hospitality-specific guidelines to assist with preparation for General Data Protection Regulation (GDPR) compliance.

  • HFTP Hospitality DPO Task Force Outlines Objectives as Industry Prepares for GDPR May 2018 Deadline

    The European Union (EU) General Data Protection Regulation (GDPR) that was announced in April 2016 put in place a substantial mandate on EU-based organizations, as well as any organization doing business with EU citizens.

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Compensation and Benefits... An Important Combination When Attracting and Retaining Talented Staff

HFTP Connect·16 February 2018
Figuring out the right combination of compensation and benefits is the key to attracting and retaining top talent within your organization. Since 2002, the HFTP Americas Research Center has been tracking trends and publishing the HFTP Compensation and Benefits Survey. The purpose of this survey is to assist industry executives in their daily functions, whether it be setting compensation levels, budgeting for the following year, or analyzing staffing levels.
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What are the Pros and Cons of Contact Center Outsourcing?

HFTP Connect·13 February 2018
Competition for customers is fiercer in the hospitality industry than in any other. As today’s fickle customers come to expect more and more from hospitality service providers, the success of your brand is dependent on providing the best customer experience possible. Because your contact center is the front line of your company’s customer support, the question of whether to outsource any of these activities must be considered carefully, not only from the perspective of your customers, but for its impact on your business operations and the bottom line.

Six Months Later: How E20X Helped Elevate a Startup

HFTP Connect· 9 February 2018
You are here:HomeBlogSix Months Later: How E20X Helped Elevate a Startup February 9, 2018 Six Months Later: How E20X Helped Elevate a Startup Posted by Briana Gilmore HFTP is excited to host its innovation pitch competition Entrepreneur 20X (E20X) again this year at the world’s largest hospitality technology exposition — 2018 HITEC® Amsterdam and HITEC Houston. In anticipation, HFTP was interested to learn what life is like for an E20X award winner after the competition. So, we reached out to Arrivedo Co-Founder & CEO Alonso Franco and his team to find out how things have changed for Arrivedo since receiving the People’s Startup Award during E20X HITEC Toronto in 2017.
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Young Professionals Help Inspire Innovation in the Hospitality Industry

HFTP Connect· 5 February 2018
HFTP is currently seeking young hospitality industry professionals for our new Young Professionals Advisory Council. HFTP is currently seeking young hospitality industry professionals for our new Young Professionals Advisory Council. The Young Professionals Advisory Council encourages young professionals to get involved in HFTP and help foster industry involvement into the future. The intentions of the council are to make recommendations for education topics and contents specific to young professionals in the hospitality industry in the areas of finance and technology, as well as grow young professional membership and involvement in HFTP events.

HFTP Announces Keynote Speakers for HITEC Amsterdam 2018

HFTP · 5 February 2018
Hospitality Financial and Technology Professionals (HFTP), producer of the Hospitality Industry Technology Exposition and Conference (HITEC), is pleased to announce that Frits van Paasschen and Nancy Rademaker will serve as keynote speakers for HITEC Amsterdam 2018. Rademaker will present the opening keynote on 12 April from 09:00 to 10:30 about "Extreme Customer Centricity in a Networked World." Van Paasschen will present the closing keynote on 13 April from 13:30 to 15:00 about "Improving Your Odds of Success in a Time of Accelerating Change and Disruption."A former fortune 500 CEO with over 30 years of experience, van Paasschen spent more than a decade serving as CEO at Starwood Hotels and Resorts Worldwide and The Coors Brewing Company. He has held several management positions including president of Europe, Middle East and Africa at Nike, and in the financial division at Disney. Seasoned global executive and author of The Disruptors' Feast, an Amazon best-seller, van Paasschen has a deep understanding of trends that are reshaping the global economy. Originally from Europe, van Paasschen holds dual United States and Dutch citizenship, speaks five languages, and has visited 115 countries.With over 20 years of technology experience, Rademaker has worked for different IT companies including Microsoft in the Netherlands and Europe. She is enthusiastic about customer-centric strategies, and likes to focus on how technology influences people's behavior. Rademaker joined Nexxworks in 2016 where she inspires companies how to act upon The Day After Tomorrow. She is an expert on extreme customer centricity, and educates people about new business models and technology to help their businesses lead in this age of disruption."HFTP is proud to host two keynote heavyweights at HITEC Amsterdam this April," said HFTP CEO Frank Wolfe. "Both speakers have European roots and international expertise in hospitality and technology, and are guaranteed to inspire audiences with new ideas and concepts that will help evolve the future of our industry."HFTP will produce three HITEC events in 2018. HITEC Amsterdam will take place from 11-13 April at the RAI Convention Centre in Amsterdam, The Netherlands. The largest HITEC Houston will take place from 18-21 June at the George R. Brown Convention Center in Houston, Texas USA. HITEC Dubai will take place from 5-6 December. For more information about HITEC and HFTP's other international activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org and www.hftp.org/hitec.About HITEC Hospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career. Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. For more information about HITEC, visit www.hitec.org. Follow HITEC on social media: Facebook (@HITECconference); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes. HITEC event photos are available on Flickr, and HFTP event videos are available on YouTube.About HFTP Hospitality Financial and Technology Professionals (HFTP), established in 1952, is a hospitality nonprofit association headquartered in Austin, Texas USA with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with an international network of members and stakeholders. HFTP uniquely understands the industry's pressing issues, and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. HFTP offers expert networks, educational resources, career development programs, research, leadership opportunities and conferences and events. HFTP produces international events throughout the year, including the world's largest hospitality technology tradeshow and conference brand: HITEC. The association also owns the world's only hospitality-specific search engine: PineappleSearch.com. For more information about HFTP, visit www.hftp.org.For the latest news, visit the HFTP News page at news.hftp.org and the HFTP Connect blog at blog.hftp.org. Follow HFTP on social media: Facebook(@HFTPGlobal); LinkedIn; Twitter (@HFTP); Instagram (@HFTP_HITEC). Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes. HFTP event photos are available on Flickr, and HFTP event videos are available on YouTube.###

Participate in HFTP's Entrepreneur 20X at HITEC Amsterdam

HFTP · 1 February 2018
Hospitality Financial and Technology Professionals (HFTP), producers of Hospitality Industry Technology Exposition and Conference (HITEC), is currently accepting applications for participants, judges and mentors for Entrepreneur 20X (E20X) at HITEC Amsterdam. Those who wish to participate in the European version of E20X can apply online; startups can apply here, and mentors and volunteers can apply here. E20X Amsterdam, a pre-conference event, will take place at 14:30 on Wednesday, 11 April at the RAI Convention Center in Amsterdam.E20X participants will be selected from the field of applicants, and pitch their business concepts to a panel of expert judges and HITEC attendees and exhibitors. Participants will have access to a team of mentors, before the competition, who will inspire and educate the startups by lending them insights, expertise and guidance. The E20X judge's panel will determine the grand prize, "E20X Judge's Award," winner while the audience will determine the crowd favorite, "E20X People's Startup Award," winner. Past applicants and winners are welcome to re-apply as long as they are still considered Series A or a startup.Two E20X mentor opportunities are available to industry professionals who would like to volunteer: pre-show mentors and day-of competition mentors. Pre-show mentors will entertain a series of brief one-on-one calls with chosen pitchers leading up to the competition, providing coaching and pitch deck feedback. Day-of mentors will meet face-to-face with participants in a series of pre-booked meetups hours before the E20X competition takes place sharing their experience, getting their brain picked and making invaluable connections."E20X is a powerful and popular highlight featured at HITEC," said HFTP CEO Frank Wolfe. "Startups, judges and mentors receive global exposure within our industry. Industry veterans will have the chance to showcase their knowledge, and help budding entrepreneurs reach new career goals."HFTP will produce three HITEC events in 2018. HITEC Amsterdam will take place from 11-13 April at the RAI Convention Centre in Amsterdam. The larger HITEC Houston will take place from 18-21 June at the George R. Brown Convention Center in Houston, Texas USA - applications are also open for E20X Houston. HITEC Dubai will return in the fall of 2018. For more information about HITEC and HFTP's other international activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org and www.hftp.org/hitec.About HITEC Hospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. About HFTP Hospitality Financial and Technology Professionals (HFTP) established in 1952, is an international, nonprofit association, headquartered in Austin, Texas, USA, with offices in Hong Kong, United Kingdom, The Netherland and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world's only hospitality-specific search engine, PineappleSearch.com. For more information about HFTP, email membership@hftp.org or visit the media center. Follow HFTP/HITEC on HFTP Connect, Facebook (@HFTPGlobal; @HITECconference), LinkedIn, Twitter (@HFTP), Instagram (@HFTP_HITEC), Flickr and YouTube for the latest news. Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes.###END###
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Brand-New Club Summit: Reach for Success

HFTP Connect·31 January 2018
In today’s digital age where almost anything you need to know can be found online, you may be asking yourself, “Why should I attend a professional development conference?” Professional conferences are just as important as ever today. The greatest advantage of a conference — like HFTP’s brand-new Club Summit — is the vital opportunity to assemble with a group of club professionals and experts addressing the industry’s most compelling topics all in one place. By attending a conference, you can create meaningful connections with your professional peers, reinvigorate your enthusiasm for your work, develop a stronger skillset, and learn valuable strategies that you can take back to your organization to implement a better future.

HFTP Launches Certification Advisory Program (CAP) to Benefit CHAE and CHTP Applicants

HFTP ·26 January 2018
International association Hospitality Financial and Technology Professionals (HFTP) recently introduced its new Certification Advisory Program (CAP), which is designed to provide guidance to Certified Hospitality Accountant Executive (CHAE) and Certified Hospitality Technology Professional (CHTP) applicants.The inaugural program will pair HFTP certification candidates with HFTP members who hold an active HFTP designation. The advisors will help and support candidates via one-to-one interactions as a supplemental review option for the certification exams. Approved CAP advisors can earn HFTP education credits to help them meet their designation maintenance requirements."HFTP certification demonstrates superior performance - in both technology and accounting - to the industry," said HFTP CEO Frank Wolfe. "The CAP program is a great opportunity for certification designees and applicants to elevate their professionalism and leadership development. Having the guidance, encouragement and support of a trusted mentor will help mentees reach new career goals."HFTP offers the only designations for finance and technology professionals who are working in the hospitality industry. Both the CHAE and CHTP designations require professionals to sit for an initial competency exam, and complete continuing education credits for each renewal cycle. Qualification for the exams is based on level of education and experience in the industry; student programs are also available.If you are interested in being considered for a CAP advisor, please submit a CAP application today. For more information about the Certification Advisory Program or HFTP certifications, email HFTP Certification Manager Robin Bogdon at robin.bogdon@hftp.org or visit www.hftp.org. For immediate information, visit the FAQ pages for both CHTP and CHAE certifications.About HFTP Hospitality Financial and Technology Professionals (HFTP) established in 1952, is an international, nonprofit association, headquartered in Austin, Texas USA, with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world's only hospitality-specific search engine, PineappleSearch.com. For more information about HFTP, email membership@hftp.org or download the HFTP/HITEC media kit. Follow HFTP/HITEC on HFTP Connect, Facebook (@HFTPGlobal; @HITECconference), LinkedIn, Twitter (@HFTP), Instagram (@HFTP_HITEC), Flickr and YouTube for the latest news. Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes.

HFTP Chapters Offer Regional Education for Hospitality Finance and Technology Professionals

HFTP ·24 January 2018
Several chapters of Hospitality Financial and Technology Professionals (HFTP) have banded together to curate and host regional, educational conferences in 2018. HFTP's regional conferences showcase the many advantages of HFTP membership, and provide continuing education and networking opportunities to hospitality professionals in the area. To date, two HFTP regional conferences have been scheduled in areas across the United States."HFTP's regional conferences are known for their intimate nature and top-notch education sessions," said Frank Wolfe, CEO at HFTP. "Regional conferences allow attendees to network with other professionals in their geographic region, and create bonds that will assist them both professionally and personally."Below is a list of the upcoming HFTP regional conferences:Mid-South Atlantic Regional 2018 - February 15-17 at The Westin Poinsett Greenville in Greenville, South Carolina USAFlorida Regional 2018 - July 25-27 at the Sarasota Westin in Sarasota, Florida USAThe Mid-South Atlantic Regional is hosted by HFTP's Central Carolina, Charlotte-Blue Ridge, South Carolina and Central Virginia chapters. The Florida Regional is hosted by HFTP's Florida Gulf Coast, Manasota and University of South Florida Sarasota chapters.Sponsorship opportunities and a schedule of events are available on each event's webpage via the HFTP website. For additional information on these conferences, please use the contact information provided on each event's webpage or contact the HFTP Chapter Regional & Club Coordinator at regionals@hftp.org.About HFTP Hospitality Financial and Technology Professionals (HFTP) established in 1952, is an international, nonprofit association, headquartered in Austin, Texas USA, with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world's only hospitality-specific search engine, PineappleSearch.com. For more information about HFTP, email membership@hftp.org or download the HFTP/HITEC media kit. Follow HFTP/HITEC on HFTP Connect, Facebook (@HFTPGlobal; @HITECconference), LinkedIn, Twitter (@HFTP), Instagram (@HFTP_HITEC), Flickr and YouTube for the latest news. Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes.##END##

Exploring the GHACP: A Valuable Resource for Hospitality Finance Professionals

HFTP Connect·23 January 2018
HFTP has developed a unique resource for the hospitality industry — the Global Hospitality Accounting Common Practices (GHACP). The GHACP is an online resource and guide for hospitality industry accounting practices, which includes four major parts: operating schedules, indextionary, HFTP Global Database and industry common practices.
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The Advisory Advantage: Help Other Professionals Get CHAE or CHTP Certified

HFTP Connect·19 January 2018
Your experience can make a difference! If you are an active CHAE or CHTP designee, you can apply to become an advisor to other professionals seeking to achieve their own HFTP certification designation. HFTP has just launched its new Certification Advisory Program (CAP), designed to assist CHAE and CHTP certification applicants — who have indicated participation in CAP on their respective certification exam application — by assigning them an experienced advisor. The advisor will help and support the candidate in one-to-one interactions, giving them a supplemental review to help with the certification exams.

HFTP Launches New GDPR Bytes Site, an Addition to its Online News Portfolio

HFTP ·19 January 2018
Hospitality Financial and Technology Professionals (HFTP), an international nonprofit hospitality association, announced today the launch of its new GDPR Bytes website. Powered by Hsyndicate, an electronic media-hub based in The Netherlands, GDPR Bytes is an aggregated content destination where users will find the latest news all in one place. The cross-platform site serves as a daily news outlet that brings together specific publications, reports, feature articles, white papers and more.As hospitality companies conducting business in Europe prepare to make operational changes to conform with the EU General Data Protection Regulation (GDPR), HFTP and its HDPO Task Force, consisting of 23 industry experts from around the globe, have been working to increase GDPR awareness as well as develop educational resources to benefit the industry at large. In addition to GDPR Bytes, HFTP has released an extensive range of available GDPR tools including, but not limited to: publications; compliance tools; webinars; blogs; podcasts; more."In order to comply with GDPR, EU-based organizations - as well as any organization handling personal information from EU citizens - should guarantee that proper policies and procedures are being followed," said Frank Wolfe, CEO at HFTP. "GDPR tools and resources, created by HFTP and the HFTP HDPO Task Force, are immediately available to help organizations successfully navigate how to implement the necessary changes, and reduce the risk of non-compliance."GDPR Bytes allows companies to publish their content to the site; registered users receive the additional benefit of having their content published to both GDPR Bytes as well as PineappleSearch.com, the world's only hospitality-specific search engine. For those interested in publishing content or advertising on GDPR Bytes, please contact HFTP Chief Marketing Officer Jennifer Lee, CAE at jennifer.lee@hftp.org or +1 (512) 220-4023.For more information, visit www.hftp.org and https://gdpr.hftp.org. View HFTP's other information-specific news sites: HFTP News; HITEC Bytes; HFTP Club Bytes; HFTP Finance Bytes.About HFTP Hospitality Financial and Technology Professionals (HFTP) established in 1952, is an international, nonprofit association, headquartered in Austin, Texas USA, with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world's only hospitality-specific search engine, PineappleSearch.com. For more information about HFTP, email membership@hftp.org or download the HFTP/HITEC media kit. Follow HFTP/HITEC on HFTP Connect, Facebook (@HFTPGlobal; @HITECconference), LinkedIn, Twitter (@HFTP), Instagram (@HFTP_HITEC), Flickr and YouTube for the latest news. Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes.##END##

Buddy Altus of Avis Budget Group Elected as Vice-Chairperson of OpenTravel

HFTP ·18 January 2018
OpenTravel Alliance (OpenTravel), the travel industry's only distribution specification standards development organization covering multiple segments, recently elected Buddy Altus, vice president of distribution at Avis Budget Group, as the vice-chairman of its board of directors. Altus most recently served as a board member representing the rental car category. OpenTravel's board of directors has a mission to help the association enable the future of travel by driving the evolving digital experience for consumers around the world."I am looking forward to continuing Avis Budget Group's leadership role with OpenTravel Alliance," said Altus. "As a founding member, we hold the association in high regard and are proud that our participation has benefited the industry, the association's members and especially customers. It is an exciting time in travel with so much change occurring in the mobility space. We will continue our contribution to the travel API ecosystem as OpenTravel leads the industry in developing and exposing services as part of the API economy - making it even faster and easier for partners to contact and improve the entire customer journey."Altus' responsibilities include managing product development and business from third party e-commerce applications and services, including: ABG's XML interface; private label booking engines used by airlines; corporate accounts; travel agencies; ABG mobile sites; and global distribution systems. His experience prior to Avis Budget Group includes e-commerce companies in music, content protection and group buying. Additionally, Altus spent 10 years at American Express where he was part of the team that developed AXI, American Express' first corporate booking tool. Before he moved to travel and e-commerce he developed programming language software at Intermetric."We are thrilled for Buddy to serve as vice-chair of OpenTravel, succeeding Susanne Auinger who has recently been elected as chairperson of the board," said Mike Tinkey, CEO at OpenTravel. "Buddy brings the rental car perspective along with distribution experience in interoperability with air, lodging and rental car utilizing OpenTravel standards. He is a visionary, innovative, collaborative and disciplined leader who assists the board with strategic and practical applications of OpenTravel standards globally with a rental car focus."For more information about OpenTravel Alliance, please contact Jessica Blankenship at media@opentravel.org or visit http://opentravel.org.About OpenTravel AllianceOpenTravel Alliance is passionate about solving the problems inherent with connecting multiple systems within the complex travel distribution arena. Our mission is to enable the future of travel by driving the evolving digital experience for consumers. OpenTravel Alliance creates, expands and drives adoption of open specifications, including but not limited to the use of XML, for the electronic exchange of business information among all sectors of the travel industry.OpenTravel Alliance is comprised of companies representing airlines, car rental firms, hotels, cruise lines, railways, leisure suppliers, service providers, tour operators, travel agencies, solutions providers, technology companies and distributors. Tens of thousands of OpenTravel Alliance message structures are in use, carrying tens of millions of messages between trading partners every day.OpenTravel Alliance is a not-for-profit trade association, founded in 1999 by travel companies, with a primary focus on the creation of electronic message structures to facilitate communication between the disparate systems in the global travel industry. For more information on OpenTravel Alliance membership, new products, or projects, please visit http://www.opentravel.org or email media@opentravel.org.
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Write Your Way In: Become an Official HFTP Event Guest Blogger

HFTP Connect·17 January 2018
Would you like to join us at one of HFTP’s major events coming up this year and take advantage of its valuable education and networking opportunities — registration complimentary of HFTP®? Do you have a penchant for writing and an interest in sharing your experiences? We invite you to become a guest blogger for one of these events in 2018: the brand-new Club Summit, HITEC® Amsterdam, HITEC® Houston, or the Club Hotel & Controllers Conference.

Susanne Auinger of DB Systel GmbH, a Subsidiary of Deutsche Bahn AG, Elected as Chairperson of OpenTravel

HFTP ·17 January 2018
Travel association OpenTravel Alliance (OpenTravel) recently elected Susanne Auinger, senior advisor of partner management at DB Systel GmbH, a subsidiary of Deutsche Bahn AG, as chairperson for its board of directors. Auinger most recently served as vice chair on the OpenTravel board."I am grateful to be given the trust and opportunity by OpenTravel's board members to co-create and advance our future strategy of even stronger cooperation, extended interacting with standardization organizations and new verticals," said Auinger. "I am excited to work hand-in-hand with our board, staff, members and partners to exchange ideas, gain synergies and serve and support existing as well as new travel verticals. Today, the travel industry is experiencing substantial changes driven by the costumers' demand who expect enhanced travel experience and end-to-end services primarily driven by mobile technology."OpenTravel's board of directors has a mission to help the association enable the future of travel by driving the evolving digital experience for consumers around the world. Open Travel is the source for the most adopted, cross-industry technology standards that enable business solutions driven by the travel community."As an open alliance of the different travel verticals, OpenTravel is convinced that speed, efficiency/ease interconnecting and interacting between the industries are critical assets to meet the demands of this disruptive market as well as provide transactional success," said Auinger. "Our mission is to create, improve and deliver best of class models and tools to enable companies to meet the demanding technical challenges of API economy and semantic search as well as the aspect of new business models and partnership opportunities."Auinger also serves at the chairperson for the OpenTravel Forum - Enabling the Future of the Connected Consumer Experience - that will be co-located with HITEC Amsterdam, produced by Hospitality Financial and Technology Professionals (HFTP), from April 11-13, 2018 at the RAI Amsterdam Convention Centre in Amsterdam, The Netherlands."We are all excited that Susanne will be serving as a chairperson on OpenTravel's board as she brings a European perspective, experience and perspective to the table," said Mike Tinkey, CEO at OpenTravel. "She is a visionary collaborative leader, and is focused on the seamless customer experience solutions in her professional projects across Europe that are rail-focused and incorporate OpenTravel Standards."For more information about OpenTravel Alliance, please contact Jessica Blankenship at media@opentravel.org or visit http://opentravel.org.About OpenTravel AllianceOpenTravel Alliance is passionate about solving the problems inherent with connecting multiple systems within the complex travel distribution arena. Our mission is to enable the future of travel by driving the evolving digital experience for consumers. OpenTravel Alliance creates, expands and drives adoption of open specifications, including but not limited to the use of XML, for the electronic exchange of business information among all sectors of the travel industry.OpenTravel Alliance is comprised of companies representing airlines, car rental firms, hotels, cruise lines, railways, leisure suppliers, service providers, tour operators, travel agencies, solutions providers, technology companies and distributors. Tens of thousands of OpenTravel Alliance message structures are in use, carrying tens of millions of messages between trading partners every day.OpenTravel Alliance is a not-for-profit trade association, founded in 1999 by travel companies, with a primary focus on the creation of electronic message structures to facilitate communication between the disparate systems in the global travel industry. For more information on OpenTravel Alliance membership, new products, or projects, please visit http://www.opentravel.org or email info@opentravel.org.
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Readers Beware: 'Let Me Tell You About a Great Opportunity'

HFTP Connect·12 January 2018
As chief operations officer for HFTP, I am tasked with responding to inquiries from our stakeholders, in regards to the validity of solicitations they receive that contain HFTP’s name or event names. During my tenure here, these inquiries have become more frequent over time. While they used to trickle in occasionally right before a big event, now they seem to arrive on an almost-weekly basis.

HFTP Now Accepting Applications for Entrepreneur 20X at HITEC Houston 2018

HFTP ·12 January 2018
Back by popular demand, international nonprofit Hospitality Financial and Technology Professionals (HFTP) is proud to host its innovation pitch competition, Entrepreneur 20X (E20X), at the world's largest hospitality technology exposition in 2018. HFTP is currently accepting applications online from hospitality startups who wish to compete in E20X at HITEC Houston this June. Past applicants and winners are welcome to re-apply as long as they are still considered Series A or a startup.E20X came to be at HITEC Austin in 2015, and since has expanded internationally at HITEC Amsterdam. HITEC Houston E20X participants will compete for a grand prize of $5,000.00 USD, and guaranteed the opportunity to be promoted as the winner to the industry. The selected entrepreneurs will present their breakthrough business concepts to an expert judge's panel as well as a room of industry experts including: hospitality CIOs, angel investors, serial entrepreneurs, industry insiders and more. All HITEC Houston registrants are invited to attend the competition, and are encouraged to vote for their favorite startup following the competition - these votes will determine the E20X People's Startup Award winner."Budding hospitality entrepreneurs will have a chance to make their dreams come true," said Frank Wolfe, CEO at HFTP - the producers of HITEC. "Last year's HITEC Toronto featured the largest conference attendance to date, with numbers growing as the conference gains popularity each year. E20X is a great platform for startups to get industry exposure, and showcase their products and/or services to a network of global professionals."Previous E20X award recipients include: Whistle Inc. (Judge's Winner 2015); Triptease (Best Pitch 2015); Loop & Tie (Best Investment 2015); Hello Scout Inc. (Judge's Winner 2016); Daylighted (People's Winner 2016); Hyre (Judge's and People's Winner 2017); Stay Wanderful (Judge's Winner 2017); Arrivedo (People's Winner 2017). YouTube videos of previous E20X pitches and competitions are available. Exclusive interviews from former E20X winners are available on the HFTP Connect blog as well as PineappleSearch.com."Whistle as a business has evolved tremendously since HITEC," said Christopher Hovanessian, co-founder and president of Whistle - E20X Judge's Award winner at E20X 2015. "Whistle was able to make some great connections at HITEC, including great new clients, partners and key industry specialists. [E20X] is a great opportunity to gain tons of exposure and reassure that your start-up is headed in the right direction."HFTP will produce three HITEC events in 2018. HITEC Amsterdam will take place from April 11-13 at the RAI Convention Centre in Amsterdam, The Netherlands - applications are also open for E20X Amsterdam. The largest HITEC Houston will take place from June 18-21 at the George R. Brown Convention Center in Houston, Texas USA. HITEC Dubai will return in the fall of 2018. For more information about HITEC and HFTP's other international activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org and www.hftp.org/hitec.About HITEC Hospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. About HFTP Hospitality Financial and Technology Professionals (HFTP) established in 1952, is an international, nonprofit association, headquartered in Austin, Texas, USA, with offices in Hong Kong, United Kingdom, The Netherland and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world's only hospitality-specific search engine, PineappleSearch.com. For more information about HFTP, email membership@hftp.org or visit the media center. Follow HFTP/HITEC on HFTP Connect, Facebook (@HFTPGlobal; @HITECconference), LinkedIn, Twitter (@HFTP), Instagram (@HFTP_HITEC), Flickr and YouTube for the latest news. Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes.###END###

HITEC Houston Online Registration and Housing Bureau Open; Advisory Council Announced

HFTP · 9 January 2018
Hospitality Financial and Technology Professionals (HFTP), producers of the world's largest Hospitality Industry Technology Exposition and Conference (HITEC), has announced that attendee registration for its HITEC Houston is now available online as well as hotel reservations. Selected by HFTP leadership for their experience and expertise, the HITEC Houston Advisory Council will determine event's education program. HITEC Houston will be the second, and largest, HITEC event of 2018, and will take place from June 18-21 at the George R. Brown Convention Center in Houston, Texas USA."The selection process for HFTP's HITEC Advisory Council's is highly competitive, and the group chosen for HITEC Houston is truly outstanding," said HFTP CEO Frank Wolfe. "Each individual serving on the HITEC Houston Advisory Council brings an established record of achievement, and a proven commitment to the hospitality technology sector. The combination of extensive industry experience from these individuals will result in an incomparable event program for HITEC Houston attendees."In traditional manner, HITEC Houston Advisory Council met to plan the upcoming conference's educational program. Sessions planned by the group will address the issues of top concern to the hospitality technology field. The 2018 HITEC Houston Advisory Council includes:Chairman James Bina, CHAE, CHTP, corporate controller, Rosen Hotels & Resorts, Inc.Katerina Berezina, CHTP, assistant professor, University of South FloridaMichael Blake, CEO, Hotel Technology Next Generation (HTNG)Carson Booth, CHTP, startup technology consultantAmitava Chatterjee, director, Deloitte DigitalMichael Duffy, CHTP, director of technology, Seaport CompaniesJai Govindani, chief technology officer, Red Planet HotelsDonna Hale, vice president of technology, Evans HotelsTed Horner, managing director, E Horner & Associates PtyDanny Hudson, VP Business Solutions & IT Strategy, Wyndham Hotel GroupLaurent Idrac, group CIO, Accor HotelsUmmara Marshall, director POS, POS MarriottShannon McCallum, executive director of hotel operations, ARIA Las VegasWendy Mertz, VP of IT applications and strategy, Hard Rock InternationalJeffrey Parker, vice president of hospitality systems, Red Lion HotelsNeal Patel, CHIA, CHO, managing partner, Blue Chip HotelsHenri Roelings, founder and CEO, HsyndicatePrakash Shukla, managing partner, Wayfare VcRichard Siegel, president and publisher, Hospitality UpgradeJason Smith, vice president of communications, HSMAIMartin Stanton, vice president of financial information systems, Two Roads HospitalityMichael Tinkey, CEO, OpenTravel AllianceAndy Tjan, CHTP, director of technology and innovation, Rosewood Hotels & ResortsRichard Tudgay, senior vice president of IT, Highgate HotelsLyle Worthington, CHTP, CIO, The Student HotelIn addition to HITEC Houston, in 2018 HFTP will bring back its two, regional conferences: HITEC Amsterdam and HITEC Dubai. HITEC Amsterdam will take place from April 11-13 at the RAI Amsterdam Convention Centre in Amsterdam, The Netherlands. HITEC Dubai will take place in the fall. For more information about HITEC and HFTP's other international activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org and www.hftp.org/hitec.About HITEC Hospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. About HFTP Hospitality Financial and Technology Professionals (HFTP) established in 1952, is an international, nonprofit association, headquartered in Austin, Texas, USA, with offices in Hong Kong, United Kingdom, The Netherland and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world's only hospitality-specific search engine, PineappleSearch.com. For more information about HFTP, email membership@hftp.org or visit the media center. Follow HFTP/HITEC on HFTP Connect, Facebook (@HFTPGlobal; @HITECconference), LinkedIn, Twitter (@HFTP), Instagram (@HFTP_HITEC), Flickr and YouTube for the latest news. Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes.###END###

Letter from the HFTP Global President: A New Year Equals New Possibilities

HFTP Connect· 8 January 2018
Written By: Timothy G. Nauss, CHAE - We are officially in the year 2018. Now is the ideal time to reflect on the successes of the old year, and prepare to make this new year the best one ever. Just as we set goals for ourselves to make us healthier, happier and more successful, HFTP as an organization sets goals each year to better meet the needs of our members and the hospitality industry. As president of HFTP, I am very enthusiastic about all of the possibilities for continued growth and productivity in 2018.

HFTP Releases Sample Hospitality Job Descriptions for Industry Professionals' Use

HFTP · 4 January 2018
Discover example job description templates produced by international nonprofit Hospitality Financial and Technology Professionals (HFTP) and the HFTP Americas Research Center. The organizations compiled information into standardized descriptions for accounting and IT positions in the lodging industry, as well as descriptions for accounting positions in clubs. Available now via the HFTP website as well as its hospitality-specific search engine, PineappleSearch.com.The HFTP Hotel Finance Advisory Council and HFTP Club Advisory Council provided guidance for the development of the accounting job descriptions. A combined total of 25 job descriptions are available now with verified text for positions including, but not limited to: accounts payable/receivable manager; controller; staff accountant; director/VP of finance; internal auditor; CFO; IT director; CIO; IT security analyst; and more."A time-saving resource for HR professionals, hiring managers or any industry staff member responsible an organization's written communication," said Frank Wolfe, HFTP CEO. "With combined insights from trusted industry veterans and specialists, the text used in the descriptions is efficient and up-to-date with today's standards. HFTP will continue to produce beneficial resources for our industry in 2018."Click here to discover more educational resources available. Read the full blog on "How to Write a Good Job Description" by visiting HFTP Connect. For HFTP career center questions, contact HFTP Membership Retention Manager Fritz Johnson at fritz.johnson@hftp.org or +1 (512) 220-4019.About HFTP Hospitality Financial and Technology Professionals (HFTP) established in 1952, is an international, nonprofit association, headquartered in Austin, Texas USA, with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world's only hospitality-specific search engine, PineappleSearch.com. For more information about HFTP, email membership@hftp.org or download the HFTP/HITEC media kit. Follow HFTP/HITEC on HFTP Connect, Facebook (@HFTPGlobal; @HITECconference), LinkedIn, Twitter (@HFTP), Instagram (@HFTP_HITEC), Flickr and YouTube for the latest news. Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes.##END##
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GDPR in Hospitality: Vendor Compliance Query Template Available to Industry

HFTP Connect· 3 January 2018
As a professional association, Hospitality Financial and Technology Professionals (HFTP®) created a group of hospitality industry experts to develop hospitality-specific guidelines to assist with preparation for General Data Protection Regulation (GDPR) compliance. The HFTP Hospitality DPO/GDPR Task Force and its members have been working on industry awareness along with tools and resources for the industry.

Vacation Time: You've Earned It, So Why Not Take It?

HFTP Connect·19 December 2017
When was the last time you took a vacation? Let me rephrase that. When was the last time you took a vacation without thinking about work or checking work emails? I would not be surprised if some of you answered, “Never.” - By Sunny Wang

HFTP and Forrester Group Administer Hospitality Survey to Shape the Industry's Future

HFTP ·13 December 2017
Focused on continually improving ways to communicate and engage with its members and stakeholders, international nonprofit Hospitality Financial and Technology Professionals (HFTP) and Forrester Research have just released an extensive global research project that will provide guidance on the state of the industry; provide existing industry stakeholders with additional resources, and enrich the association's understanding of financial and technology trends that will shape the industry's future. HFTP is seeking participation from professionals working in and around the hospitality finance and technology sector, with the survey taking approximately 10 minutes for respondents to complete the survey."HFTP has just celebrated its 65th anniversary as a not for profit association, and our leadership intends to offer this foundation and provide a platform for the industry to build upon," said Frank Wolfe, HFTP CEO. "HFTP is in a decisive position where it seeks to develop the resources and benefits that best serve the current and future industry. HFTP continues to hear from its stakeholders that as the steward of finance and technology in hospitality, there is an opportunity to optimize the resources being provided to the industry."The survey measures the value that stakeholders are receiving from the industry today and seek feedback on areas of professional development, research and resources that are unfulfilled within the hospitality finance and technology arena."Participation from a large sample of HFTP's stakeholders in this survey is imperative to help the association draw a representative picture of industry professionals," said Wolfe. "HFTP, a nonprofit association, serves to provide resources that benefit the industry, and survey responses are going to guide the association to serve those needs."Upon the completion of the survey, a complete analysis of the data will be completed by Forrester's expert consultants. These will serve as guidance for the HFTP Global Board to make key strategic decisions for the association. Forrester is one of the most influential research and advisory firms in the world. Through proprietary research, data, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of its clients to help them lead change in their organizations.If you have any questions or concerns regarding the survey, contact HFTP Executive Services Administrator Millicent Gustafson (Millicent.Gustafson@hftp.org) for more information. HFTP and Forrester appreciate your time and participation in this important research. For the latest news, follow HFTP on HFTP News, Facebook, LinkedIn, Twitter (@HFTP), Instagram (HFTP_HITEC), Flickr and YouTube.About HFTP Hospitality Financial and Technology Professionals (HFTP) established in 1952, is an international, nonprofit association, headquartered in Austin, Texas USA, with offices in Hong Kong, United Kingdom, The Netherlands and Dubai. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world's only hospitality-specific search engine, PineappleSearch.com. For more information about HFTP, email membership@hftp.org or download the HFTP/HITEC media kit. Follow HFTP/HITEC on HFTP Connect, Facebook (@HFTPGlobal; @HITECconference), LinkedIn, Twitter (@HFTP), Instagram (@HFTP_HITEC), Flickr and YouTube for the latest news. Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes.

HFTP and Naseba Set New Standard in The Middle East with HITEC Dubai

HFTP ·30 November 2017
Co-produced by Hospitality Financial and Technology Professionals (HFTP) and Naseba, more than 600 hospitality technology professionals came together for the inaugural HITEC Dubai. The event served as a regional, Middle Eastern counterpart to HFTP's 45-year-old Hospitality Industry Technology Exposition and Conference (HITEC) - the world's largest and oldest hospitality technology exposition and conference brand. HITEC Dubai served as HFTP's third HITEC of the year, and took place from November 14-15, 2017 at the Conrad Dubai in Dubai, UAE.The inaugural conference featured 600+ hospitality stakeholders, 40+ solution and service providers and 30+ industry expert speakers. Modeling the HITEC Amsterdam format, the show offered an education program, exhibits and networking. Unique to HITEC Dubai was a summit with one-to-one business meetings between pre-qualified hoteliers and cutting-edge technology providers. Planned by the HITEC Dubai Advisory Council, featuring industry experts with 200+ years of combined experience, the education program included topics such as: PMS; SaaS; robots; smart rooms; cyber-security; travel technology; blockchain; and much more."It was important for HFTP to expand the HITEC brand into the Middle Eastern market to advance hospitality finance and technology in the region" said HFTP CEO Frank Wolfe. "HFTP continues to receive requests to bring both our educational resources and expand our network of volunteer experts to other regions of the world. HITEC Dubai's success is a notable example of the industry's desire for and support of our efforts."HITEC Dubai 2018 demand is already so strong that it has outgrown its initial venue. Planning for a new venue is underway and both venue and dates will be announced soon. Like other HITEC events, priority for participation will be given first to those who participated in HITEC Dubai before others are added."We were very excited to have HITEC based here in Dubai, United Arab Emirates for the first time," said HITEC Dubai Advisory Chairman Marwan Al Ali, group CIO at Jumeirah Group - one of the largest hospitality groups in the Middle East. "HITEC, over the last few decades, has developed a very strong reputation when it comes to hotel technology. HITEC plays an important role in connecting people across the industry, and bring[s] the latest trends in technology to the audience attending HITEC."Upcoming in 2018, HITEC Amsterdam will take place from April 11-13 in addition to the larger HITEC Houston from June 18-21 and HITEC Dubai in late 2018. For more information about HITEC and HFTP's other international activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org and www.hftp.org/hitec. For more information about HITEC Dubai, visit www.hitec-dubai.com or download the comprehensive HITEC 2017 multi-event mobile app from the iTunes Apple Store and Google Play.About HITEC HITEC is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.HITEC is a well-known, global event with its North American show gathering over 6,000 attendees, from around the world, and presenting the latest hospitality technology products and services from over 400 companies - this trade show is the world's largest, most comprehensive showcase of hospitality technology. Each year the HITEC Advisory Council identifies the top technology issues/trends of interest in our industry. The selected topics serve as the framework for the HITEC education program. In 2017, HITEC expanded internationally into Europe and Asia.For more information about HITEC and HFTP's other global activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org and www.hftp.org/hitec. Download the HFTP/HITEC media kit via the HFTP website.About HFTP Hospitality Financial and Technology Professionals (HFTP) established in 1952, is an international, nonprofit association, headquartered in Austin, Texas, USA, with offices in Hong Kong, United Kingdom and the Netherlands. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world's only hospitality-specific search engine, PineappleSearch.com. For more information about HFTP, email membership@hftp.org or download the HFTP/HITEC media kit. Follow HFTP/HITEC on HFTP Connect, Facebook (@HFTPGlobal; @HITECconference), LinkedIn, Twitter (@HFTP), Instagram (@HFTP_HITEC), Flickr and YouTube for the latest news. Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes.

HFTP and HSMAI Region Europe to Co-locate European Conferences in April 2018

HFTP ·30 November 2017
Hospitality Financial and Technology Professionals (HFTP) and HSMAI Region Europe are pleased to extend their partnership and co-locate European conferences again in April 2018. HSMAI Region Europe will co-locate its Revenue Optimization Conference (ROC) and its Digital and Distribution Optimization Conference (DOC) with HFTP's HITEC Amsterdam. HSMAI Region Europe's Annual ROC and DOC conferences will take place 10-11 April 2018 at Hotel Novotel Amsterdam City, while HITEC Amsterdam will take place from 11-13 April 2018 at the RAI Amsterdam Convention Centre.HFTP's HITEC is an all-encompassing vehicle that showcases the most innovative hospitality technology products and services to the global industry, and provides attendees with an unrivaled one-stop access to education, networking and more. HSMAI Region Europe's ROC and DOC are Europe's number one place for the latest trends and news in revenue optimization, digital marketing and distribution for the travel, hospitality and event industry."Co-locating HITEC Amsterdam with HSMAI's ROC and DOC conferences will provide a collaborative environment for enhanced networking, education and business exchanges among attendees," said Frank Wolfe, CEO at HFTP. "This partnership is an example of HFTP's strategic plan to add value for our members and industry professionals in the European region as the association continues to expand internationally.""HFTP has significant hospitality event expertise as well as a large network of regional industry experts," said Ingunn Hofseth, president and CEO at HSMAI Region Europe. "Joining forces will bring together experts across all spectrums of the hospitality market, and we are excited to provide an enhanced professional platform for attendees in Amsterdam this April."HFTP and HSMAI Region Europe are recognized as global leaders in the hospitality industry. Both organizations provide hospitality professionals with access to world class educational opportunities, research, networking and solutions to industry problems.For more information about HSMAI Region Europe, please contact Benedicte Bogh at bgb@hsmai.no or +47 916 52 873. For more information about HITEC and HFTP's other international activities, contact the HFTP Meetings & Special Events Department at education@hftp.org or visit www.hftp.org and www.hftp.org/hitec.HITEC Amsterdam is the first of three HITEC events planned by HFTP for 2018, and will take place from 11-13 April 2018 - online registration is open now on the event website. The larger HITEC Houston will take place from 18-21 June 2018. HITEC Dubai will return in late 2018.About HITEC Hospitality Industry Technology Exposition & Conference (HITEC) is the world's largest and oldest hospitality technology exposition and conference brand. HITEC offers a unique combination of top-notch education, and brings together the brightest minds and hottest technologies from across the globe to one place. The unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines. Combined with the intimate opportunities to connect with fellow professionals, HITEC has everything to enhance your career.Historically hosted annually in a different city throughout the United States, HFTP decided to break tradition in 2017 by hosting three HITEC events all taking place outside of U.S. borders- in Toronto, Amsterdam and Dubai. This was the first time the global association's largest HITEC event - featuring thousands of hospitality professionals from around the world -took place outside of the United States. About HFTP Hospitality Financial and Technology Professionals (HFTP) established in 1952, is an international, nonprofit association, headquartered in Austin, Texas, USA, with offices in Hong Kong, United Kingdom and the Netherlands. HFTP is recognized as the spokes group for the finance and technology segments of the hospitality industry with members and stakeholders spanning across the globe. HFTP uniquely understands the industry's pressing issues and assists its stakeholders in finding solutions to their challenges more efficiently than any organization. It does this via its expert networks, research, certification programs, information resources and conferences/events such as HITEC. HFTP also owns the world's only hospitality-specific search engine, PineappleSearch.com. For more information about HFTP, email membership@hftp.org or download the HFTP/HITEC media kit. Follow HFTP/HITEC on HFTP Connect, Facebook (@HFTPGlobal; @HITECconference), LinkedIn, Twitter (@HFTP), Instagram (@HFTP_HITEC), Flickr and YouTube for the latest news. Stay tuned to HFTP's industry-specific, informational news sites: HFTP News, HITEC Bytes, HFTP Club Bytes and HFTP Finance Bytes.About HSMAI Region Europe HSMAI - Hospitality Sales and Marketing Association International - is a global organization founded in the US in 1927. The Hospitality Sales and Marketing Association International (HSMAI) Region Europe is the European arm of the organisation. HSMAI Region Europe is committed to growing business for the hotel, event and travel industry and their partners, and is the industry's leading advocate for intelligent, sustainable revenue growth on a local, national and European level. The association provides practical tools, insights, and cutting edge expertise to enable knowledge sharing and enhance professional development as well as fuel sales, inspire marketing, transform businesses digitally and optimise revenue. Please visit us at: hsmai.eu

Club Management Around the World

HFTP Connect·30 November 2017
Golf is truly a global game, which continues to grow in popularity. Most people recognize Scotland as the birthplace of golf, but there are arguments that the origin of golf can actually be traced back to China around 943 A.D. Scholars have found records and paintings of a game called Chuiwan, in which players hit a small ball into a hole using a bent stick. It is thought that Mongolian travelers brought the game to Europe and Scotland in the Middle Ages, where its popularity grew exponentially. The game even became so popular that King James II, the King of Scotland, passed an act banning golf so that young men would practice archery to help defend their country from attack, rather than play golf.

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