User Guide - How to be GDPR compliant with Customer Al...

Customer Alliance Blog · 6 Apr

We fully comply with GDPR and other data privacy laws. There will be no issues with data privacy when working with us. We are based in Europe and hav

Payment Processing Data: Severe Impact on Hotels

hotelbusiness.com · 3 Apr

Shift4 Payments, an integrated payment processing solutions company, has launched of Shift4Cares.com, a round-the-clock online resource for governmen

Marriott International Suffers Another Data Breach

Hotel Interactive · 2 Apr

Marriott International has suffered a major security breach – its second in three years, according to Yahoo News.

Second Marriott Data Breach Affects 5.2M Guests

hotelbusiness.com · 1 Apr

Marriott International has had its second data breach in less than two years.

MGM Resorts investigation initiated

eHotelier.com · 30 Mar

MGM Resorts disclosed that it was the victim of a data breach discovered last summer caused by "unauthorized access" to a cloud computing server that

Offer Management - Optimizing Airline Ancillary Bundles Based on Customer Preferences Part 1 of 3: Data collection and customer segmentation

Sabre Corporation Blog · 13 Mar

Offer management is the process of selling the right bundle – airfare and air ancillaries – to the right customer at the right price at the right tim

Rules And Rewards: Is There A Business Opportunity In GDPR?
Rules And Rewards: Is There A Business Opportunity In GDPR?

CWT · 18 Feb

GDPR (the European General Data Protection Regulation) has given rise to a transformational shift in the way companies deal with online privacy, but

Hotel Managers and Owners Be Warned – You are Responsible for Your Hotel’s Data Security
Hotel Managers and Owners Be Warned – You are Responsible for Your Hotel’s Data Security — By Robert E. Braun

JMBM · 16 Jan

On January 6, 2020, the Director of the FTC's Consumer Protection Bureau published a blog post with changes to the FTC's approach to its orders and settlements of data breach enforcement actions. One of the key elements of the report was a revision to the FTC's routine enforcement practice to ensure that its remedial data security orders include greater specificity about compliance expectations for companies subject to enforcement action and for third-party assessors engaged to conduct FTC-mandated monitoring and audits of targeted companies' data security practices.

What Restaurants Need to Know About CCPA and GDPR
What Restaurants Need to Know About CCPA and GDPR

Hospitality Technology Magazine · 9 Jan

At MURTEC, attorney Odia Kagan will unravel the complexities surrounding privacy legislation from CCPA to GDPR and beyond.

Will Marriott and British Airways Ever Pay Those Huge Proposed Data Breach Fines?
Will Marriott and British Airways Ever Pay Those Huge Proposed Data Breach Fines?

skift Inc. · 8 Jan

Those headline fines were pretty jaw-dropping, but it seems more than likely that they will be massively reduced whenever they are finally rubber-sta

Cloudbusting - On Cloud Systems, IT, GDPR, And Data Breaches
Cloudbusting - On Cloud Systems, IT, GDPR, And Data Breaches — By Simone Puorto

simonepuorto.com · 7 Jan

Last month, I flew to Prague to meet a few clients, and, before leaving, I stepped by HotelTime Solutions offices to say hi. While I was desperately looking for a vegetarian-friendly restaurant (with not much luck, I should add), Jan Hejny, CEO, and co-Founder of the company joined me in this heroic quest. The following is the transcription of the long chat we had on cloud systems, IT, GDPR, and data breach.

CCPA: Hotel Loyalty Programs, Data Retention and the Brave New World of Privacy
CCPA: Hotel Loyalty Programs, Data Retention and the Brave New World of Privacy — By Robert E. Braun

JMBM · 20 Dec

The California Consumer Privacy Act (the "CCPA" or the "Act") is a piece of consumer privacy legislation which was signed by California Governor Jerry Brown on June 28, 2018, and goes into effect on January 1, 2020. The Act is, far and away, the strongest privacy legislation enacted in the United States at the moment (although there are a number of contenders for that honor), giving more power to consumers to control the collection and use of their private data, and is poised to have far-reaching effects on data privacy.

GDPR: Quit Getting Scammed
GDPR: Quit Getting Scammed

Experience Hotel Blog · 27 Nov

Sorry about the grouchy title! But I am so sick of hearing negative comments about the GDPR that certain so-called “professionals” pass off as the tr

Customer Analytics and Data Privacy Laws: On a Collision Course?
Customer Analytics and Data Privacy Laws: On a Collision Course?

MarketingProfs · 26 Nov

If you think back to your time in physics class, you may remember what is known as Newton's law of action and reaction. Stated simply: With any inter

VENZA Raises $12,000 for The SAM Foundation’s Suicide Prevention Training and Support Programs
VENZA Raises $12,000 for The SAM Foundation’s Suicide Prevention Training and Support Programs

VENZA · 22 Nov

VENZA®, a global data protection company with a focus on the hospitality industry, hosted its 12th annual charity event on November 12, 2019. This ye

236 | Breach of Trust: Cybercrime a pervasive threat to the hospitality industry
236 | Breach of Trust: Cybercrime a pervasive threat to the hospitality industry

The Lodging Leaders Podcast: Powerful Business Strategies for Hotel Professionals · 6 Nov

It’s a given in today’s technological age that you operate a hotel business that depends on technology to process customer credit card purchases and

Why GDPR does affect hotels in the U.S.
Why GDPR does affect hotels in the U.S.

VENZA Blog · 31 Oct

What is the single biggest misconception on why GDPR does affect hotels in the US? I've heard people say: 'I don't have hotels in Europe so it doesn'

10 stats on how GDPR is changing marketing tactics
10 stats on how GDPR is changing marketing tactics

hotelmarketing.com · 30 Oct

Marketers are generally upbeat about GDPR, with 84% seeing its introduction as a positive development.

Stonebridge Companies Takes Control With The New VENZA Everest Ltd. Package
Stonebridge Companies Takes Control With The New VENZA Everest Ltd. Package

VENZA · 25 Oct

Stonebridge Companies does it all—ownership, management and hospitality development—so why shouldn't they tackle their own PCI DSS Compliance? With t

HTNG updates hospitality GDPR white paper
HTNG updates hospitality GDPR white paper

Hotel Management · 17 Oct

The white paper provides additional guidance, clarity and perspective about the European Union's General Data Protection Regulation.

GDPR vs. CCPA: Data Privacy and US Marketers [Infographic]
GDPR vs. CCPA: Data Privacy and US Marketers [Infographic]

MarketingProfs · 15 Oct

In less than three months, "California's GDPR"--the California Consumer Privacy Act (CCPA)--will be come into effect. How are those data-privacy regu

FAQ: How Cendyn is preparing for CCPA
FAQ: How Cendyn is preparing for CCPA

Cendyn™ · 14 Oct

As many of you know, the California Consumer Privacy Act will soon go into effect. Like GDPR, it has wide-sweeping effects for the hotel and technolo

Building upon their previous output, HTNG’s GDPR for Hospitality Workgroup releases a more comprehensive white paper for the industry
Building upon their previous output, HTNG’s GDPR for Hospitality Workgroup releases a more comprehensive white paper for the industry

HTNG · 10 Oct

The European Union's (EU's) General Data Protection Regulation (GDPR) went into effect on May 25, 2018 with a mission to strengthen the protection of

GDPR Comes To California. Is Your Hotel Compliant?
GDPR Comes To California. Is Your Hotel Compliant? — By Thomas McDermott

Tambourine · 20 Sep

GDPR: One Year Later It all started across the pond when the European Union's 2018 General Data Protection Regulation (GDPR) took effect on May 25, 2018. It mandated that companies do more to protect the personal data of consumers. In short—if hoteliers marketed to European Union citizens without the proper permission, then they were in violation and could be fined.

Marriott's GDPR fine - Lessons to be learned
Marriott's GDPR fine - Lessons to be learned

4hoteliers.com · 20 Aug

On August 5, 2019, Marriott International announced that it had taken a $126 million charge in the second quarter, primarily as a result of the data

Is your hotel prepared for the California Consumer Privacy Act?
Is your hotel prepared for the California Consumer Privacy Act? — By Nate Lane

Travel Tripper/Pegasus · 12 Aug

A raft of new data privacy laws have come into force over the past few years, and many have had a major impact on the hospitality industry. This January, hotels need to be aware of another piece of legislation — the California Consumer Privacy Act (CCPA).